Handling Difficult People Library Edition
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Handling Difficult People Library Edition
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Author : Daniel Farb
language : en
Publisher: UniversityOfHealthCare
Release Date : 2004-06
Handling Difficult People Library Edition written by Daniel Farb and has been published by UniversityOfHealthCare this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-06 with Medical categories.
Healthcare staff need to handle both difficult customers and difficult patients. This title contains many short suggestions and principles and also interactive questions and applications.
Handling Difficult People Manual And Cd
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Author : Daniel Farb
language : en
Publisher: UniversityOfHealthCare
Release Date : 2004-06
Handling Difficult People Manual And Cd written by Daniel Farb and has been published by UniversityOfHealthCare this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-06 with Medical categories.
Provides practical techniques for improving customer care and patient care, for several levels such as office manager, doctor, nurse, practice administrator, dentist, and executives.
Difficult People
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Author : Barry Winbolt
language : en
Publisher: ISR Publishing
Release Date : 2002
Difficult People written by Barry Winbolt and has been published by ISR Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Human behavior categories.
We all have to deal with difficult behaviour -- our own and other people's -- from time to time. Mostly we manage well, but now and again we run into someone who just doesn't do things by the same rules. This book will give you new insights into those relationships that cause so much anguish, stress and lost time. It is a practical guide to help to handle those nasty situations that obstruct us at work, interfere with our sleep and disrupt our lives.
Handling Difficult People
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Author : Jon P. Bloch
language : en
Publisher: Simon and Schuster
Release Date : 2013-04-18
Handling Difficult People written by Jon P. Bloch and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-18 with Family & Relationships categories.
Bloch provides practical advice for interacting with toxic personalities. Whether it's in the workplace, at home, or during everyday interactions, you'll find the strategies and tools you need to spot the ten most common personality types, and learn what to do-- or how to avoid these types of people altogether.
Dealing With Difficult People
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Author : Roy C. Lilley
language : en
Publisher: Kogan Page Publishers
Release Date : 2006
Dealing With Difficult People written by Roy C. Lilley and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.
Dealing with Difficult People looks at individual behaviour, what drives it and how to cope with it. It explains how to recognize and understand difficult people and their actions as a means to resolve problematic situations and awkward issues. A practical, accessible book, it is essential reading for managers looking to improve performance, sales people looking to win more business and for anyone who has to deal with difficult colleagues or the public.
Handling Difficult People
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Author : John Sims Townsend
language : en
Publisher:
Release Date : 2007
Handling Difficult People written by John Sims Townsend and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Interpersonal conflict categories.
How To Handle Difficult People
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Author : Vernon Howard
language : en
Publisher:
Release Date : 1980-01
How To Handle Difficult People written by Vernon Howard and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1980-01 with categories.
How To Deal With Difficult People
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Author : Gill Hasson
language : en
Publisher: John Wiley & Sons
Release Date : 2014-10-29
How To Deal With Difficult People written by Gill Hasson and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-29 with Family & Relationships categories.
DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.
Working With Difficult People Second Revised Edition
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Author : Amy Cooper Hakim
language : en
Publisher: Penguin
Release Date : 2016-12-06
Working With Difficult People Second Revised Edition written by Amy Cooper Hakim and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-06 with Business & Economics categories.
A revised edition of the classic guide on how to best resolve conflict in today's technologically advanced workplace. Your work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This indispensable guide details specific techniques for handling all of them, with easy-to-follow scenarios for every situation. Updated and revised to reflect modern issues including technology, generation gaps, and language barriers, this guide describes 10 kinds of culprits, from tyrants and bullies (regular and cyber) to the pushy and presumptuous to connivers and camouflagers; and offers helpful strategies and phrases for diffusing workplace tensions and effectively resolving conflicts.
Powerful Phrases For Dealing With Difficult People
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Author : Renee Evenson
language : en
Publisher: AMACOM
Release Date : 2013-10-15
Powerful Phrases For Dealing With Difficult People written by Renee Evenson and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-15 with Business & Economics categories.
How to Manage Work Relationships in a Constructive Way that Leads to Success. Learning how to maintain strong, harmonious work relationships is essential. Unfortunately, at some point in your career, you'll have to work with people whose personalities or habits make every interaction with them a trial. Communications expert Renee Evenson has written the definitive phrasebook on how to confront the situations that can arise when dealing with difficult personalities and bring about a positive outcome. Powerful Phrases for Dealing with Difficult People is packed with practical and easy-to-use tactics such as: 325 powerful phrases to communicate effectively, as well as powerful actions to take in support of those phrases. 30 common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each. Nonverbal communication actions to back up your words. Sample dialogues that demonstrate how phrasing improves interactions. A five-step process for moving from conflict to resolution. "Why This Works" sections that provide detailed explanations. Often, an employee who can interact well with others and feels comfortable handling conflict will be promoted over an employee who possesses greater job or technical knowledge. From egotistical bosses to meeting monopolizers, you'll learn how to develop the skills to handle any type of conflict with anyone.
