High Tech High Touch Library Customer Service Through Technology
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High Tech High Touch Library Customer Service Through Technology
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Author : Lynn Jurewicz And Todd Cutler
language : en
Publisher:
Release Date : 2009
High Tech High Touch Library Customer Service Through Technology written by Lynn Jurewicz And Todd Cutler and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Customer services categories.
High Tech High Touch
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Author : Lynn Jurewicz
language : en
Publisher: American Library Association
Release Date : 2003-07-28
High Tech High Touch written by Lynn Jurewicz and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-07-28 with Computers categories.
High Tech, High Touch illustrates technical solutions that really work, inspired by effective customer service strategies used by businesses. These are unique technology solutions—based on digital libraries, portals, e-mail notifications, and database interfaces to the web—to solve everyday public library problems.
Introduction To Technical Services
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Author : G. Edward Evans
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2010-11-11
Introduction To Technical Services written by G. Edward Evans and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-11-11 with Language Arts & Disciplines categories.
Used in library schools worldwide, this standard text provides students with a thorough understanding of technical services. Updated and expanded, the eighth edition further emphasizes the rapidly changing environment in which technical services are conducted. The book covers all aspects of the field—from acquisitions to managing the cataloging department—with five new chapters. "Technical Services Issues" includes material related to physical space needs; "E-resources Issues" examines how the growth of e-materials impact technical services work; "Copy Cataloging" reflects the ever increasing need to be more efficient and also to save limited funds for technical services activities; "Overview and Decisions" addresses the issue of why and how the local OPAC has become a gateway to the universe of knowledge; and "Processing Materials" covers the activities involved in making sure items that go into a library's collection are properly identified as belonging to the library and where the item is physically located in the collection. All other chapters have been extensively rewritten and updated to reflect 2010 technical service functions and activities. Complete with helpful illustrations, statistics, and study guide questions, this text is a must for library and information science students!
High Tech High Touch
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Author :
language : pt
Publisher: Editora Cultrix
Release Date :
High Tech High Touch written by and has been published by Editora Cultrix this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Library Programs And Services
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Author : G. Edward Evans
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2015-06-30
Library Programs And Services written by G. Edward Evans and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-06-30 with Language Arts & Disciplines categories.
Covering every essential topic ranging from circulation and literacy instruction to reference and security, this benchmark text provides an up-to-date, broadly based view of library public service and its functions. Supplying essential, foundational reading for students of library public services as well as an up-to-date overview for practitioners who wish to refresh their knowledge or acquaint themselves with a new area of responsibility, this book's broad and solid coverage will benefit anyone concerned with developing or maintaining the public face of the library. A revision and expansion of Libraries Unlimited's Introduction to Library Public Services: Seventh Edition, this edition has new chapters covering such topics as e-resources, collections, print and other media, and facilities and funding. Additionally, every chapter has been substantially updated and reorganized to better reflect the role of technology in library services today. The book begins with background information on public services in libraries and an analysis of the library's public service philosophy. Then, the authors delve into staffing and assessment of services, moving logically to major functional areas of public services—reference, instruction, document delivery, circulation and reserves, collections, programming, safety and security issues, and facilities and funding. Real-life anecdotes from public, academic, and school libraries illustrate principles and concepts throughout the book. For each topic, the authors detail its role and philosophy, and offer key points to remember, references, and lists for further reading.
Library And Information Science
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Author : Michael F. Bemis
language : en
Publisher: American Library Association
Release Date : 2014
Library And Information Science written by Michael F. Bemis and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with Language Arts & Disciplines categories.
This unique annotated bibliography is a complete, up-to-date guide to sources of information on library science, covering recent books, monographs, periodicals and websites, and selected works of historical importance. In addition to compiling an invaluable list of sources, Bemis digs deeper, examining the strengths and weaknesses of key works. A boon to researchers and practitioners alike, this bibliography Includes coverage of subjects as diverse and vital as the history of librarianship, its development as a profession, the ethics of information science, cataloging, reference work, and library architecture Encompasses encyclopedias, dictionaries, directories, photographic surveys, statistical publications, and numerous electronic sources, all categorized by subject Offers appendixes detailing leading professional organizations and publishers of library and information science literature This comprehensive bibliography of English-language resources on librarianship, the only one of its kind, will prove invaluable to scholars, students, and anyone working in the field.
Decision Making In The Absense Of Certainty
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Author :
language : en
Publisher: Assoc of Cllge & Rsrch Libr
Release Date :
Decision Making In The Absense Of Certainty written by and has been published by Assoc of Cllge & Rsrch Libr this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Library Management Tips That Work
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Author : Carol Smallwood
language : en
Publisher: American Library Association
Release Date : 2011-06-30
Library Management Tips That Work written by Carol Smallwood and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-06-30 with Language Arts & Disciplines categories.
There’s no shortage of library management books out there—but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? Library Management Tips that Work does exactly that, addressing dozens of such issues facing library managers, including How to create a job manual, and keep staff accountable Keeping your library board in the loop Using numbers to make your case Dealing with unreturned library materials Methods for managing multiple libraries with one FTE librarian Retaining services despite budget cuts and staff shortages Public relations on a shoestringWritten by contributors from across the field, this eclectic guide offers best practices suitable for managers in all types of libraries.
Library Web Sites
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Author : A. Paula Wilson
language : en
Publisher: American Library Association
Release Date : 2004-01-19
Library Web Sites written by A. Paula Wilson and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-01-19 with Computers categories.
Patron based step by step guide for creating basic or advanced online library services and integratin all aspects of library activites in the virtual world. Includes a checklist of elements essential to a library web site. Explains how to manage content using databsed backed web pages, marketing and promoting services online, integration of external content including licencing, library catalogs and ebooks on the site,conduct reader advisory services online, update using th editorial calendar tool, and acrchive online resources.
Leadership For Evidence Based Innovation In Nursing And Health Professions
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Author : Daniel Weberg
language : en
Publisher: Jones & Bartlett Learning
Release Date : 2019-09-30
Leadership For Evidence Based Innovation In Nursing And Health Professions written by Daniel Weberg and has been published by Jones & Bartlett Learning this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-30 with Medical categories.
Leadership for Evidence-Based Innovation in Nursing and Health Professions, Second Edition takes a patient-centered approach, discusses the perspectives on the dynamic of innovation and evidence as well as emerging competencies for leaders of healthcare innovation, making it the ideal textbook for DNP and Masters level leadership courses.