High Velocity Itsm
DOWNLOAD
Download High Velocity Itsm PDF/ePub or read online books in Mobi eBooks. Click Download or Read Online button to get High Velocity Itsm book now. This website allows unlimited access to, at the time of writing, more than 1.5 million titles, including hundreds of thousands of titles in various foreign languages. If the content not found or just blank you must refresh this page
High Velocity Itsm
DOWNLOAD
Author : Randy A. Steinberg
language : en
Publisher: Trafford Publishing
Release Date : 2016-09-28
High Velocity Itsm written by Randy A. Steinberg and has been published by Trafford Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-09-28 with Computers categories.
If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective. Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for: ? Transitioning IT towards high velocity ITSM ? Using Agile and DevOps for rapid service build ? Using Lean IT to operate at high velocity ? Streamlining your ITSM management processes ? Building a Lean IT CSI Program ? Learning and applying modern IT methods and much more!
Itil 4 High Velocity It Hvit
DOWNLOAD
Author : IT Governance Publishing
language : en
Publisher: Packt Publishing Ltd
Release Date : 2025-07-21
Itil 4 High Velocity It Hvit written by IT Governance Publishing and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-21 with Business & Economics categories.
Discover the world of High-Velocity IT with practical insights on managing fast, resilient IT systems. Learn to navigate key principles and techniques, enhancing IT efficiency and value creation. Key Features Explains the key principles and behaviors for High-Velocity IT Offers techniques for ensuring fast development, resilience, and valuable investments Provides an in-depth examination of the ITIL®4 operating model and HVIT strategies Book DescriptionThis book guides readers through the core principles and practices of High-Velocity IT, offering a comprehensive approach to modern IT service management. It begins with foundational concepts, introducing High-Velocity IT and the essential behaviors needed for success in dynamic environments. Readers are then introduced to the digital product lifecycle and the ITIL® operating model, which emphasize the importance of service value systems and value streams in driving business outcomes. The book delves into key behaviors that support continuous improvement, including adaptability, trust, and commitment to learning. It also covers various principles and models, such as Lean, Agile, and Design Thinking, offering practical techniques to enhance IT performance. In the later chapters, the focus shifts to ensuring valuable investments, fast development, resilient operations, and co-created value. It presents techniques for achieving these objectives while aligning with ITIL® 4 practices. The final chapter prepares readers for the HVIT certification exam, consolidating key learnings and providing a solid foundation for future success in High-Velocity IT environments. This book offers both theory and practical guidance for those seeking to thrive in fast-paced, value-driven IT operations.What you will learn Understand High-Velocity IT principles and practices Apply Lean, Agile, and Design Thinking in IT operations Master techniques for ensuring valuable IT investments Implement strategies for fast and resilient IT development Ensure co-created value in IT service management Prepare effectively for the HVIT certification exam Who this book is for Ideal for IT professionals aiming to deepen their understanding of High-Velocity IT, this book assumes familiarity with IT service management and the basics of ITIL® 4. Readers should have a background in IT operations or service management. No prior experience with HVIT is necessary, though familiarity with Lean, Agile, and digital transformation is beneficial.
The Itsm Process Design Guide
DOWNLOAD
Author : Donna Knapp
language : en
Publisher: J. Ross Publishing
Release Date : 2010-08-15
The Itsm Process Design Guide written by Donna Knapp and has been published by J. Ross Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-08-15 with Business & Economics categories.
The ITSM Process Design Guide: Developing, Rengineering and Improving IT Service Management closes the knowledge gap by providing detailed guidance on assessing, designing, measuring, and integrating ITSM processes. The advice and techniques in this book apply unilaterally to every IT service provider and ITSM framework, standard, and maturity model.
Itil 4 Specialist High Velocity It Hvit Kursunterlagen
DOWNLOAD
Author : Maria Rickli
language : de
Publisher: Van Haren
Release Date : 2021-04-01
Itil 4 Specialist High Velocity It Hvit Kursunterlagen written by Maria Rickli and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-04-01 with Architecture categories.
ITIL®4 Specialist: High Velocity IT erforscht die Konvergenz zwischen Business und IT und bietet Kandidaten einen spezialisierten Einblick in die Art und Weise, wie digitale Organisationen und digitale Betriebsmodelle in einer schnelllebigen Umgebung funktionieren. Durch das Hervorheben des Unterschiedes zwischen IT-Transformation und digitaler Transformation, ermöglicht das Modul ITIL 4 Specialist High Velocity IT die Identifizierung neuer Möglichkeiten für digitale Investitionen, die zu einem signifikanten Business Enablement führen. Durch die Einbettung effektiver digitaler Services als Kernstück wird es den Kandidaten alle Werkzeuge an die Hand geben, die sie benötigen, um ihre Fähigkeiten für das digitale Zeitalter zu aktualisieren. Gleichzeitig wird es Unternehmen ermöglichen, die richtigen Investitionen zu tätigen, um die Geschäftsziele zu erreichen und zu übertreffen. Das Modul ermutigt IT- und Digital-Profis, ihre Fähigkeiten zu verfeinern, indem sie die Geschwindigkeit und die Qualität der Servicebereitstellung erhöhen. Es konzentriert sich darauf, einen größeren Wert zu schaffen, indem es neue Arbeitsmethoden fördert und bestehende Denkweisen in Frage stellt. Es umfasst modernste digitale Technologien zur Optimierung von Endbenutzer-Services und zur Implementierung von Design-Thinking, was den Aufbau komplexer, aber anpassungsfähiger Systeme erleichtert. Dieses Modul deckt eine Reihe innovativer Arbeitsmethoden ab, wie z. B. DevOps-Praktiken sowie Lean- und Agile-Ansätze. Es soll helfen, die Lücke zwischen Entwicklung und operativen Praktiken zu schließen und die digitale Bereitstellung von der Optimierung bis zur radikalen Transformation bestmöglich zu unterstützen. Eine akkreditierte Ausbildung für die ITIL Managing Professional-Module ist obligatorisch, um das volle Verständnis der Kernelemente zu ermöglichen. Für alle Module ist die ITIL 4 Foundation Zertifizierung Voraussetzung.
Ultimate Agile Administration With Jira
DOWNLOAD
Author : Yogita Chhaya
language : en
Publisher: Orange Education Pvt Ltd
Release Date : 2023-11-30
Ultimate Agile Administration With Jira written by Yogita Chhaya and has been published by Orange Education Pvt Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-11-30 with Computers categories.
Empowering Administrators and Teams With Ultimate Solutions for Agile Project Success with Jira Software KEY FEATURES ● Step-by-step customization and administration of Jira with real-world examples and use cases. ● Explores the full potential of Jira Advanced Roadmap for strategic project planning and execution. ● Create projects in the Jira Cloud environment to cater to the demands of cloud-based project management. DESCRIPTION The “Ultimate Agile Administration with Jira” begins with an in-depth exploration of Agile fundamentals, providing a comprehensive overview of Scrum and Kanban frameworks. Readers will gain proficiency in setting up projects, covering the Jira product family, key terminologies, and project templates. Readers will learn to create boards and implement Agile best practices within Jira. It will help to configure boards for visualizing team progress, planning sprints, and efficiently prioritizing and estimating tasks. It offers insights into Jira administration, guiding customization of workflows, screens, and issues to meet unique team requirements and seamlessly integrate them into existing projects. In the final section, the book explores team-managed projects in Jira, covering Filters, Dashboards, Reporting, and Automation Rules. Tips and tricks are also provided to optimize team productivity. The book offers an overview of Atlassian Marketplace plugins, Atlassian Analytics, and Jira Product Discovery. It comprehensively explores the features of the Jira Advanced Roadmap. This book is an invaluable asset for aspiring Jira Administrators preparing for Atlassian certification. WHAT WILL YOU LEARN ● Master the fundamentals of Agile methodology and Jira administration tailored for the Jira Cloud version. ● Navigate and implement basic to advanced features of Jira, ensuring seamless integration with Agile Scrum and Kanban methodologies. ● Administer Jira software with customization aligned to your organization's unique business requirements. ● Gain practical insights through real-life scenarios, examples, and essential tips, guiding you through the entire Agile project life-cycle within Jira. ● Dive into the intricacies of Jira Advanced Roadmap features to enhance project planning and execution. ● Explore and integrate feature-rich plugins from the Atlassian Marketplace, expanding your Jira environment's functionality and adapting it to your unique needs. WHO IS THIS BOOK FOR? Whether you're a tech or non-tech professional, student, software developer, or an aspiring Atlassian-certified individual, this handbook is for you. It provides in-depth insights into effective Jira software administration and is well-suited for individuals with foundational Jira knowledge. TABLE OF CONTENTS 1. Getting Started with Agile, Jira, and Jira Terminologies 2. Working with Project Templates 3. Creating Users, Groups, Roles, and Understanding Permissions 4. Managing Backlog, Sprints, and Boards 5. Understanding Issue types and Issue type Schemes 6. Customizing Fields, Field Configuration schemes, Screens, and Screen schemes 7. Configuring Workflows in Jira in Agile Projects 8. Filters, Dashboards, and Agile Reporting 9. Jira Automation Rules 10. Managing Team- Managed Projects 11. Jira Best Practices and Must-know Features in Advanced Roadmaps 12. Atlassian Marketplace and Plugins Index
Ultimate Itil 4 Foundation Certification Guide
DOWNLOAD
Author : Sankarsan Biswas
language : en
Publisher: Orange Education Pvt Ltd
Release Date : 2024-08-22
Ultimate Itil 4 Foundation Certification Guide written by Sankarsan Biswas and has been published by Orange Education Pvt Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-08-22 with Computers categories.
TAGLINE Turbo Charge Your IT career with ITSM Knowledge KEY FEATURES ● In-depth exploration of ITIL4, from foundational concepts to advanced practices, ensuring a holistic understanding of IT Service Management (ITSM). ● Actionable advice and strategies for implementing ITIL4, including a roadmap for certification and real-world solutions for organizational challenges. ● Emphasis on leveraging ITIL4 for driving innovation and digital transformation, preparing readers for future ITSM demands. DESCRIPTION The book offers a detailed exploration of the ITIL framework, covering all its aspects, from the basic principles to advanced concepts. This thorough coverage is essential for a deep understanding of ITIL and its application in IT service management. The book is designed to be user-friendly, with clear language, helpful diagrams, and a layout that facilitates easy understanding and retention of information. This book provides a structured approach to preparing for ITIL certification exams, including study tips, practice questions, and summaries, which are tailored to aid in both certification preparation and practical implementation. It includes insights and tips from seasoned ITIL practitioners, providing readers with valuable perspectives from experts in the field. Given the evolving nature of ITIL, the book is updated with the latest practices, ensuring that readers are learning the most current practices in IT service management. The book emphasizes the practical application of ITIL, helping readers understand how to effectively implement ITIL practices in their daily work and organizational context. The book is a comprehensive, practical, and up-to-date resource for anyone looking to deepen their knowledge of ITIL, prepare for certification, and successfully implement ITIL practices in their professional roles. WHAT WILL YOU LEARN ● Gain a deep understanding of ITIL4 principles and best practices, enabling you to effectively manage and improve IT services. ● Learn strategies to enhance the quality, efficiency, and reliability of your organization’s IT services, leading to increased customer satisfaction and operational excellence. ● Acquire practical skills to plan, execute, and sustain ITIL4 implementations, ensuring smooth transitions and long-term success. ● Prepare thoroughly for ITIL certification exams with comprehensive guidance, tips, and strategies, boosting your credentials and career prospects. ● Understand how to leverage ITIL4 to innovate and transform IT operations, positioning your organization at the forefront of the digital era. ● Develop the ability to combine people, processes, and technology seamlessly for a comprehensive approach to IT Service Management (ITSM). WHO IS THIS BOOK FOR? This book is tailored for IT professionals and leaders at all levels aiming to enhance their IT Service Management skills, including IT managers, service delivery managers, ITIL practitioners, project managers, operations managers, service desk managers, governance officers, digital transformation leaders, and those preparing for ITIL certification. TABLE OF CONTENTS 1. Getting Started with ITIL and ITSM 2. Navigating the ITIL4 Landscape-1 3. Navigating the ITIL4 Landscape-2 4. A Holistic Approach to IT Service Management 5. General Management Practices – I 6. General Management Practices – II 7. General Management Practices - III 8. General Management Practices – IV 9. Technical Management Practices 10. Service Management Practices - I 11. Service Management Practices - II 12. Service Management Practices-III 13. Service Management Practices - IV 14. Service Management Practices - V 15. Roadmap for ITIL Certification 16. Digital Transformations With ITIL4 17. Implementing ITIL4 in Organizations Index
Ultimate Itil 4 For Scaling Itsm In Enterprises Design Scalable Integrated Service Management Systems Itsms With Itil 4 Devops Cloud And Agile For Complex It Ecosystems
DOWNLOAD
Author : Sankarsan Biswas
language : en
Publisher: Orange Education Pvt Limited
Release Date : 2025-07-28
Ultimate Itil 4 For Scaling Itsm In Enterprises Design Scalable Integrated Service Management Systems Itsms With Itil 4 Devops Cloud And Agile For Complex It Ecosystems written by Sankarsan Biswas and has been published by Orange Education Pvt Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-28 with Computers categories.
Confidently Scale ITSM Using ITIL® 4, DevOps, and Cloud. Key Features● Scalable ITIL® 4 strategies tailored for complex enterprise needs.● Seamless integration with Agile, DevOps, Cloud, and Digital tools.● Practical frameworks for KPIs, performance, and ITSM governance. Book DescriptionITIL® 4 is the foundation for modern, scalable, and value-driven IT Service Management (ITSM). But mastering its true potential requires more than certification. Ultimate ITIL® 4 for Scaling ITSM in Enterprise is your definitive guide to evolving from foundational knowledge to transformational leadership. Whether you're an ITSM practitioner, consultant, or technology leader, this book takes you beyond the basics—deep into the realities of applying ITIL® 4 in today’s hybrid, fast-paced environments shaped by Agile, DevOps, Cloud, and Digital Transformation. You’ll begin with a solid refresh of the core concepts, then advance through ITIL® 4’s critical practices—from governance, risk, and continual improvement to technical integration and enterprise-scale implementation. Along the way, you'll learn to craft scalable workflows, embed KPIs, measure value, align with business outcomes, and build ITSM ecosystems that thrive across geographies and functions. This isn’t just a theory book—it’s a strategic playbook for real-world impact. You’ll close each chapter better equipped to drive operational excellence and future-proof your ITSM capabilities in a digital-first world. If you’re serious about turning ITIL® 4 into a competitive advantage and don’t want to be left behind in the next wave of enterprise transformation, this is the book for you! What you will learn● Apply advanced ITIL® 4 strategies in complex enterprise settings.● Integrate ITIL® 4 with Agile, DevOps, Cloud, and AI practices.● Design resilient ITSM workflows aligned to business objectives.● Build governance models that ensure value and compliance.● Measure service value using KPIs, SLAs, and metrics frameworks.● Lead continual improvement and prepare for future ITSM trends.
Continuous Innovation With Devops
DOWNLOAD
Author : Rainer Alt
language : en
Publisher: Springer Nature
Release Date : 2021-05-14
Continuous Innovation With Devops written by Rainer Alt and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-05-14 with Business & Economics categories.
This book connects the new world of digitalization with classic IT management. With the presence of software in objects, products and processes, most businesses will become software-defined businesses. Software development and software management are thus key to stay competitive in an environment that demands continuous innovation. The authors provide a comprehensive introduction to continuous innovation, the DevOps concept and lay the foundations of an innovation-oriented IT management. The DevOps approach to continuous innovation, which combines lean and agile concepts with an automated tool chain, enables solutions that synergize fast (re)action through digital innovation on the one hand and long-term development cycles and stable operation on the other. A comprehensive case study of T-Systems MMS, a digital service provider from Deutsche Telekom in Germany, illustrates the use of this approach in practice.
Perspectives In Business Informatics Research
DOWNLOAD
Author : Ērika Nazaruka
language : en
Publisher: Springer Nature
Release Date : 2022-09-15
Perspectives In Business Informatics Research written by Ērika Nazaruka and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-09-15 with Computers categories.
This book constitutes the proceedings of the 21st International Conference on Perspectives in Business Informatics Research, BIR 2022, which took place in Rostock, Germany, in September 2022. The central theme of BIR 2022 was “Business Informatics for Sustainable Innovation”. Achieving sustainability requires a multi-perspective approach taking organizational, economic, and technical aspects into account. In a world of cloud computing, social networks and big data, additional challenges for business informatics and the design of information systems architectures are introduced. To deal with these challenges, a close cooperation of researchers from different disciplines such as information systems, business informatics, and computer science is required. The 14 papers presented in this volume were carefully reviewed and selected from 41 submissions. They were organized in topical sections as follows: Information system development; modeling methods and assistance; applications and technologies; and digital business.
Itil 4 Foundation Courseware English
DOWNLOAD
Author : Van Haren Learning Solutions a.o.
language : en
Publisher: Van Haren
Release Date : 2019-02-28
Itil 4 Foundation Courseware English written by Van Haren Learning Solutions a.o. and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-02-28 with Architecture categories.
Besides the ITIL® 4 Foundation Courseware - English (ISBN: 978 94 018 0394 6) publication you are advised to obtain the ITIL® 4 - A Pocket Guide (ISBN: 978 94 018 0439 4). The course is designed as an introduction to ITIL 4 and enables you to understand a new way to look at IT Service Management through a Service Value System (SVS). ITIL 4 provides an end-to-end picture of what means to contribute to business value, and also integrates concepts from models such as Lean IT, Agile and DevOps. This course is for those who are involved in the delivery of IT services and need an understanding of best practice in IT Service Management. Student must pass a 60 minute, 40 question closed book multiple choice, examination with a passing score of 65% in order to receive this certification. You can write the exam at any time and at any place after the course. The test is done via your own computer proctored via webcam. Candidates wishing to be trained and pass the exam for this qualification would be recommended to have a general awareness of IT and appreciation of their own business environment. You’ll learn: • Understand the key concepts of service management • Understand how the ITIL guiding principles can help an organization adopt and adapt service management • Understand the four dimensions of service management • Understand the purpose and components of the ITIL service value system • Understand the activities of the service value chain, and how they interconnect • Know the purpose and key terms of 18 ITIL practices • Understand 7 ITIL practices ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. This product is only for courseware partners, affiliates or designated students. Any course should always include an exam.