How To Kick Your Customer Service Up A Notch
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How To Kick Your Customer Service Up A Notch
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Author : Rosanne D'Ausilio
language : en
Publisher: Purdue University Press
Release Date : 2007-08
How To Kick Your Customer Service Up A Notch written by Rosanne D'Ausilio and has been published by Purdue University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-08 with Business & Economics categories.
Rosanne Daâ'¬Ausilio, Ph.D., is revealing the secrets aâ'¬ the secrets about stellar customer service. She knows great customer relationships begin with people, process, and technology. But Rosanne divulges the details, too aâ'¬ the insider tips you need to know to vault your customer service up a notch and give your organization the edge over the competition. Rosanne has spent her career looking at the call center industry. When she speaks, her words carry wisdom and value. Her comments are clear and practical. And you get her best 101 tips from aâ'¬Å"One Question for Your Customeraâ'¬Â to aâ'¬Å"Thinking Trapsaâ'¬Â to aâ'¬Å"Employee Accountability.aâ'¬Â If you donaâ'¬t have Rosanneaâ'¬s tips on your desk, you donaâ'¬t have top notch customer service at your company.
A Man After God S Own Heart
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Author : Jim George
language : en
Publisher: Harvest House Publishers
Release Date : 2015-02-01
A Man After God S Own Heart written by Jim George and has been published by Harvest House Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-01 with Religion categories.
Would you like to have a real and lasting impact on the world around you? God knows what it will take for you to experience the satisfaction that comes from living a life of purpose—His purpose. In A Man After God's Own Heart, you'll discover God's perfect design for how you can make a difference in all the key areas of your life: your marriage—what it means to love, lead, and protect your wife your children—the keys to training them up and shaping their hearts your work—modeling integrity and diligence in the workplace your church—discovering how and where God can use you your life example—letting others see God in your words and actions Commit now to becoming a man after God's own heart—you'll find it the most rewarding pursuit ever!
Influencer Marketing For Brands
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Author : Aron Levin
language : en
Publisher: Apress
Release Date : 2019-11-30
Influencer Marketing For Brands written by Aron Levin and has been published by Apress this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-11-30 with Business & Economics categories.
In the next few years, brands are on track to spend billions of dollars on influencer marketing. This form of marketing—currently utilized with great success on Instagram and YouTube—is not a short-lived fad, but a tectonic shift for the future of digital advertising. It's the way of the future, and the responsibility is on business leaders to keep up. Modern marketing professionals looking to adopt influencer marketing for their brands face equally modern challenges. Like finding the right talent, tracking and measuring results and quantifying how this new marketing opportunity aligns with the overall strategy. Influencer Marketing for Brands is the field guide for the digital age. After working with hundreds of brands from across the globe, author Aron Levin shares his insider knowledge gained from research, strategy, and hands-on experience from more than 10,000 successful collaborations with influencers on Instagram and YouTube. He provides you with valuable insights that help you eliminate guesswork and avoid common mistakes. More importantly, he shows you how to turn influencer marketing into a scalable and sustainable marketing channel. The digital media landscape grows more complicated by the hour, and influencer marketing is no exception. Influencer Marketing for Brands breaks down the art and science of influencer marketing and helps you synthesize, contextualize and transform this new way of creating and distributing content with powerful formulas, proven strategies, and real-world examples. What You Will Learn Plan effective influencer marketing campaigns using a simple 3-step formula Create top performing YouTube videos that drive website traffic, app installs and sales Understand what to pay for influencer marketing and how much you should invest if you're just starting out Who This Bookis For Marketing and agency professionals, influencers and content creators, marketing students, those who are looking for more effective forms of advertising and are generally interested in understanding the new and evolving digital media landscape.
Strategic Planning For Dummies
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Author : Erica Olsen
language : en
Publisher: John Wiley & Sons
Release Date : 2011-03-03
Strategic Planning For Dummies written by Erica Olsen and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-03-03 with Business & Economics categories.
If you’re starting a new business or planning your business’s future, there are plenty of things you should take into account. Strategic Planning For Dummies covers everything you need to know to develop a plan for building and maintaining a competitive advantage — no matter what business you’re in. Written by Erica Olsen, founder and President of a business development firm that helps entrepreneurial-minded businesses plan for a successful future, this handy guide covers all the basics, including: How a strategic plan is different than a business plan Establishing a step-based planning process Planning for and encouraging growth Taking a long-view of your organization Evaluating past performance Defining and refining your mission, values, and vision Sizing up your current situation Examining your industry landscape Setting your strategic priorities Planning for unknown contingencies If you’re in business, you have to plan for everything — especially if you intend your business to grow. Whether you’re planning for a small business, large conglomerate, nonprofit, or even a government agency, this book has the planning specifics you need for your organization. Step-by-step, you’ll learn how to lay the foundations for a plan, understand how your plan will affect your business, form planning teams, discover what your strengths are, see where you are, and, finally, plan where you’re going. And there’s much more: Learn to analyze business trends that will determine your business’s future Set measurable, realistic goals that you can plan for and achieve Make strategic planning a habitual part of the organization Prioritize multiple strategies that you can implement simultaneously Set a defining vision for the organization that guides all your planning and strategy This friendly, simple guide puts the power of strategic planning in the palm of your hand. For small businesses that can’t afford to hire strategic planning consultants, it’s even more imperative. Careful, constant planning is the only way to handle an uncertain business future. With this book, you’ll have all the step-by-step guidance you need to ensure you’re ready for anything that comes.
Wealth Made Easy
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Author : Greg Reid
language : en
Publisher: BenBella Books
Release Date : 2019-04-09
Wealth Made Easy written by Greg Reid and has been published by BenBella Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-09 with Business & Economics categories.
For far too many of us, amassing wealth seems like a pipe dream. We assume that to become a "high net worth" individual—someone who has over $1 million in liquid assets—we'd need some mysterious combination of genius and luck. But what if we could solve this mystery? Long gone are the days when captains of industry like John D. Rockefeller and Andrew Carnegie dominated the economic arena. Today, the world's richest individuals are a diverse group of idea-generators who maintain a lower profile, keeping their successes—and their strategies—hidden from the public eye. What if you could speed-dial these entrepreneurs, inventors, investors, and industry pioneers and personally ask each of them to tell you the one gold nugget that made them so wealthy? Bestselling author Greg Reid did just that, traveling around the globe to meet with many of the world's most elusive, under-the-radar billionaires to crack the code of prosperity. At long last, you will have access to the wisdom of the world's wealthiest people—from entertainment pioneers to real estate tycoons—as they reveal how they built their wealth, held onto it, and continue to thrive in an ever-changing economy. Wealth Made Easy is filled with eye-opening, real-world strategies, tips, and stories that will forever redefine the way you gauge your own success … and set you on the path toward your wildest dreams. Inside, discover exclusive, personal advice from those living at the top tier of wealth, including: Dan Fleyshman, the youngest founder of a publicly traded company Wayne Henuset, co-owner, chairman, and president of Energy Alberta Corporation and president of Willow Park Wines & Spirits Jules Haimovitz, entertainment executive best known for having created the Showtime, Lifetime, Sundance, and Smithsonian cable channels Ron Klein, inventor of the magnetic strip on the credit card Dr. Gene N. Landrum, founder of the Chuck E. Cheese concept of family entertainment Tonino Lamborghini, founder of the Tonino Lamborghini Company and son of Ferruccio Lamborghini—creator of the world famous Lamborghini sports cars—and heir to the Lamborghini fortune Walter O'Brien, executive producer and writer for the ScorpionTV series Brian Sidorsky, founder and CEO of Landsdowne Equity Ventures, a highly profitable family-owned real-estate business And many more. In the tradition of Napoleon Hill's Think and Grow Rich, Wealth Made Easy offers incisive, actionable advice with every flip of the page. Supplemented with useful sidebars and inspirational quotes, this book is your step-by-step guide to achieving everlasting abundance—directly from the minds of those who have already accomplished this feat.
Building Flash Web Sites For Dummies
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Author : Doug Sahlin
language : en
Publisher: John Wiley & Sons
Release Date : 2006-07-31
Building Flash Web Sites For Dummies written by Doug Sahlin and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-07-31 with Computers categories.
You can get Flash-y with your Web site -- here's how! Know your audience, plan your site, and make it both interactive and cool Gone are the days when you could get by with a boring Web site. With Flash, you can add interactivity, video, an exciting and easy-to-navigate interface, and eye candy like custom cursors and flying text. This friendly guide makes Flash fun and easy, so you can have your site up and running in no time. Discover how to * Build an interface with custom buttons and menus * Include animation and soundtracks * Dress up your text * Create tween animations * Create ActionScript objects * Test and publish your site
Triathlon Training For Dummies
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Author : Deirdre Pitney
language : en
Publisher: John Wiley & Sons
Release Date : 2008-12-10
Triathlon Training For Dummies written by Deirdre Pitney and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-12-10 with Sports & Recreation categories.
Shaping up for a triathlon is serious business. Triathlon Training For Dummies is packed with insider tips and proven methods for training for a triathlon and pumping yourself into the best possible shape by race day. It helps you find the motivation you need to stick to your program, eat better to maximize your energy, and prevent injures both before and during the race. This authoritative guide helps you evaluate your cardiovascular fitness, muscle strength, endurance, and flexibility, and to set manageable realistic training goals. You’ll learn how to establish a workout schedule, choose a target finish time get the right, affordable equipment you’ll need for each leg of the race, and maximize your fitness and form for swimming, biking, and running. You’ll also get plenty of help in putting it all together as you focus your training, add dual workouts, become a quick-change artist, and save time during transitions. Discover how to: Choose an event to train for based on your fitness level Get into your best possible shape Select the right equipment and sportswear Train for an Olympic, Sprint, or Ironman triathlon Fuel your body and prevent injuries Prepare for training sessions Maintain energy and recover quickly Set training schedules for every triathlon event Treat common training and racing injuries Live like an athlete Triathlon Training For Dummies comes complete with resources for finding triathlons near you, lists of items to bring along on race day, and tips on registration formalities and racing etiquette.
E Marketing Intelligence
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Author : Noman Rana
language : en
Publisher: E-Marketing Intelligence
Release Date : 2009
E Marketing Intelligence written by Noman Rana and has been published by E-Marketing Intelligence this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Business & Economics categories.
E-marketing & digital communication channels have transformed the businesses in last decade. Many, who have outsourced their digital marketing relying on agencies only and those doing it in-house have achieved some kind of success. But as the markets & competitions have grown, the need is to implement another layer of e-marketing intelligence on top of these digital activities to achieve maximum results and get ahead of the competition. There is no publication other than this book that explains you practical methodology by explaining different scenarios with multiple tips and best practices of implementing e-marketing intelligence. This book also takes you to the journey from integrated marketing to E-mail, Search, Mobile, electronic PR and Social Media. It offers not only following innovative tips and tricks that you won't find in any other manual but much more to surprise you. [Marketing automation using the factory thinking approach. [Going green with digital marketing. [How to segment dead customer data in your CRM. [Promoting brand using E-mail marketing. [Successful deliverability and metrics for campaign management. [HTML rendering issues with Ms Outlook2007 and how to avoid them. [Mobile e-mail marketing. [SEM head and the long tail with bad, good and best examples. [SEO myths with keywords strategy. [Emergence of social media and its influence on consumer marketing. [Electronic Public Relations with Blogs. You can also learn and apply innovative tips and tricks on top of regular e-marketing process to become an e-Marketing Guru. This publication is also full of unique, rare and professional scenarios that a digital marketer may come across.
The Best Of Newspaper Design 28
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Author :
language : en
Publisher: Rockport Publishers
Release Date : 2009
The Best Of Newspaper Design 28 written by and has been published by Rockport Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Magazine design categories.
Professional Papervision3d
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Author : Michael Lively
language : en
Publisher: John Wiley & Sons
Release Date : 2010-04-13
Professional Papervision3d written by Michael Lively and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-04-13 with Computers categories.
Professional Papervision3D describes how Papervision3D works and how real world applications are built, with a clear look at essential topics such as building websites and games, creating virtual tours, and Adobe's Flash 10. Readers learn important techniques through hands-on applications, and build on those skills as the book progresses. The companion website contains all code examples, video step-by-step explanations, and a collada repository.