How Users Matter
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How Users Matter
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Author : Nelly Oudshoorn
language : en
Publisher: MIT Press
Release Date : 2005-08-12
How Users Matter written by Nelly Oudshoorn and has been published by MIT Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-08-12 with Technology & Engineering categories.
Users have become an integral part of technology studies. The essays in this volume look at the creative capacity of users to shape technology in all phases, from design to implementation. Using a variety of theoretical approaches, including a feminist focus on users and use (in place of the traditional emphasis on men and machines), concepts from semiotics, and the cultural studies view of consumption as a cultural activity, these essays examine what users do with technology and, in turn, what technology does to users. The contributors consider how users consume, modify, domesticate, design, reconfigure, and resist technological development—and how users are defined and transformed by technology. The essays in part I show that resistance to and non-use of a technology can be a crucial factor in the eventual modification and improvement of that technology; examples considered include the introduction of the telephone into rural America and the influence of non-users of the Internet. The essays in part II look at advocacy groups and the many kinds of users they represent, particularly in the context of health care and clinical testing. The essays in part III examine the role of users in different phases of the design, testing, and selling of technology. Included here is an enlightening account of one company's design process for men's and women's shavers, which resulted in a "Ladyshave" for users assumed to be technophobes. Taken together, the essays in How Users Matter show that any understanding of users must take into consideration the multiplicity of roles they play—and that the conventional distinction between users and producers is largely artificial.
A Small Matter Of Programming
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Author : Bonnie A. Nardi
language : en
Publisher: MIT Press
Release Date : 1993
A Small Matter Of Programming written by Bonnie A. Nardi and has been published by MIT Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993 with Computers categories.
Analyzes cognitive, social and technical issues of end user programming. Drawing on empirical research on existing end user systems, this text examines the importance of task-specific programming languages, visual application frameworks and collaborative work practices for end user computing.
How People Matter
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Author : Isaac Prilleltensky
language : en
Publisher: Cambridge University Press
Release Date : 2021-06-17
How People Matter written by Isaac Prilleltensky and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-06-17 with Medical categories.
Mattering is about feeling valued and adding value. These components are essential for health, happiness, love, work, and social justice.
The Social Construction Of Technological Systems Anniversary Edition
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Author : Wiebe E. Bijker
language : en
Publisher: MIT Press
Release Date : 2012-05-18
The Social Construction Of Technological Systems Anniversary Edition written by Wiebe E. Bijker and has been published by MIT Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-18 with Technology & Engineering categories.
An anniversary edition of an influential book that introduced a groundbreaking approach to the study of science, technology, and society. This pioneering book, first published in 1987, launched the new field of social studies of technology. It introduced a method of inquiry—social construction of technology, or SCOT—that became a key part of the wider discipline of science and technology studies. The book helped the MIT Press shape its STS list and inspired the Inside Technology series. The thirteen essays in the book tell stories about such varied technologies as thirteenth-century galleys, eighteenth-century cooking stoves, and twentieth-century missile systems. Taken together, they affirm the fruitfulness of an approach to the study of technology that gives equal weight to technical, social, economic, and political questions, and they demonstrate the illuminating effects of the integration of empirics and theory. The approaches in this volume—collectively called SCOT (after the volume's title) have since broadened their scope, and twenty-five years after the publication of this book, it is difficult to think of a technology that has not been studied from a SCOT perspective and impossible to think of a technology that cannot be studied that way.
Why Engagement Matters
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Author : Heather O'Brien
language : en
Publisher: Springer
Release Date : 2016-05-30
Why Engagement Matters written by Heather O'Brien and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05-30 with Computers categories.
User Engagement (UE) is a complex concept to investigate. The purpose of this book is not to constrain UE to one perspective, but to offer a well-rounded appreciation for UE across various domains and disciplines. The text begins with two foundational chapters that describe theoretical and methodological approaches to user engagement; the remaining contributions examine UE from different disciplinary perspectives and across a range of computer-mediated environments, including social and communications media, online search, eLearning, games, and eHealth. The book concludes by bringing together the cross-disciplinary perspectives presented in each chapter and proposing an agenda for future research in this area. The book will appeal to established and emerging academic and industry researchers looking to pursue research and its challenges. This includes scholars at all levels with an interest in user engagement with digital media, from students to experienced researchers, and professionals in the fields of computer science, web technology, information science, museum studies, learning and health sciences, human-computer interaction, information architecture and design, and creative arts.
Do You Matter
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Author : Robert J. Brunner
language : en
Publisher: FT Press
Release Date : 2008-08-12
Do You Matter written by Robert J. Brunner and has been published by FT Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-08-12 with Business & Economics categories.
“Definitely, a game changer! Design experience is the power shift to our era what mass marketing was to the last century.” John Sculley former CEO, Pepsi and Apple “Great design is about creating a deep relationship with your customers. If you don’t, you’re roadkill. This book shows you how and much, much more. Be prepared to have your mind blown.” Bill Burnett Executive Director, Design Program, Stanford University “Design is the last great differentiator, and yet so few really understand it. Do You Matter? offers a marvelous series of direct, in-your-face observations and drives home the means to an absolutely integrated design strategy.” Ray Riley Design GM, Entertainment and Devices, Microsoft “This book will challenge you to ask and answer what arguably are the most important questions an executive can ponder today. So open up.” Noah Kerner CEO, Noise and coauthor, Chasing Cool More and more companies are coming to understand the competitive advantage offered by outstanding design. With this, you can create products, services, and experiences that truly matter to your customers' lives and thereby drive powerful, sustainable improvements in business performance. But delivering great designs is not easy. Many companies accomplish it once, or twice; few do it consistently. The secret: building a truly design-driven business, in which design is central to everything you do. Do You Matter? shows how to do precisely that. Legendary industrial designer Robert Brunner (who laid the groundwork for Apple's brilliant design language) and Stewart Emery (Success Built to Last) begin by making an incontrovertible case for the power of design in making emotional connections, deepening relationships, and strengthening brands. You'll learn what it really means to be "design-driven" and how that translates into action at Nike, Apple, BMW and IKEA. You'll learn design-driven techniques for managing your entire experience chain; define effective design strategies and languages; and learn how to manage design from the top, encouraging "risky" design innovations that lead to entirely new markets. The authors show how (and how not) to use research; how to extend design values into marketing, manufacturing, and beyond; and how to keep building on your progress, truly "baking" design into all your processes and culture.
The New Production Of Users
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Author : Sampsa Hyysalo
language : en
Publisher: Routledge
Release Date : 2016-04-20
The New Production Of Users written by Sampsa Hyysalo and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-20 with Business & Economics categories.
Behind the steady stream of new products, technologies, systems and services in our modern societies there is prolonged and complicated battle around the role of users. How should designers get to know the users’ interests and needs? Who should speak for the users? How may designers collaborate with users and in what ways may users take innovation into their own hands? The New Production of Users offers a rare overview of these issues. It traces the history of designer-user relations from the era of mass production to the present days. Its focus lies in elaborating the currently emerging strategies and approaches to user involvement in business and citizen contexts. It analyses the challenges in the practical collaborations between designers and users, and it investigates a number of cases, where groups of users collectively took charge of innovation. In addition to a number of new case studies, the book provides a thorough account of theories of user involvement as well as and offers further developments to these theories. As a part of this, the book relates to the wide spectrum of fields currently associated with user involvement, such as user-centered design, participatory design, user innovation, open source software, cocreation and peer production. Exploring the nexus between users and designers, between efforts to democratize innovation and to mobilize users for commercial purposes, this multi-disciplinary book will be of great interest to academics, policy makers and practitioners in fields such as Innovation Studies, Innovation Policy, Science and Technology Studies, Cultural Studies, Consumption studies, Marketing, e-commerce, Media Studies as well as Design research.
100 Things Every Designer Needs To Know About People
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Author : Susan Weinschenk
language : en
Publisher: Pearson Education
Release Date : 2011-04-14
100 Things Every Designer Needs To Know About People written by Susan Weinschenk and has been published by Pearson Education this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-04-14 with Computers categories.
We design to elicit responses from people. We want them to buy something, read more, or take action of some kind. Designing without understanding what makes people act the way they do is like exploring a new city without a map: results will be haphazard, confusing, and inefficient. This book combines real science and research with practical examples to deliver a guide every designer needs. With it you’ll be able to design more intuitive and engaging work for print, websites, applications, and products that matches the way people think, work, and play. Learn to increase the effectiveness, conversion rates, and usability of your own design projects by finding the answers to questions such as: What grabs and holds attention on a page or screen? What makes memories stick? What is more important, peripheral or central vision? How can you predict the types of errors that people will make? What is the limit to someone’s social circle? How do you motivate people to continue on to (the next step? What line length for text is best? Are some fonts better than others? These are just a few of the questions that the book answers in its deep-dive exploration of what makes people tick.
Use Matters
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Author : Kenny Cupers
language : en
Publisher: Routledge
Release Date : 2013-10-15
Use Matters written by Kenny Cupers and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-15 with Architecture categories.
From participatory architecture to interaction design, the question of how design accommodates use is driving inquiry in many creative fields. Expanding utility to embrace people’s everyday experience brings new promises for the social role of design. But this is nothing new. As the essays assembled in this collection show, interest in the elusive realm of the user was an essential part of architecture and design throughout the twentieth century. Use Matters is the first to assemble this alternative history, from the bathroom to the city, from ergonomics to cybernetics, and from Algeria to East Germany. It argues that the user is not a universal but a historically constructed category of twentieth-century modernity that continues to inform architectural practice and thinking in often unacknowledged ways.
Undercover User Experience
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Author : Cennydd Bowles
language : en
Publisher: New Riders Pub
Release Date : 2010
Undercover User Experience written by Cennydd Bowles and has been published by New Riders Pub this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Computers categories.
Once You Catch The User Experience Bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies---usability testing, personas, prototyping and so on---unless your organization "gets it," putting them into practice is trickier. Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, idea generation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture. "A wonderful, proctical, yet subversive book. Cennydd and James teach you the subtle art of fighting for---and then designing for---users in a hostile world."---Joshua Porter, co-founder Performable and co-creator of 52 weeksofUX. com