Human Centred Design Of Socially Interactive Virtual Agents
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Human Centred Design Of Socially Interactive Virtual Agents
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Author : Emma Mainza Chilufya
language : en
Publisher: Linköping University Electronic Press
Release Date : 2025-02-24
Human Centred Design Of Socially Interactive Virtual Agents written by Emma Mainza Chilufya and has been published by Linköping University Electronic Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-24 with categories.
The thesis is within the field of cognitive science, set within the domains of situated cognition and mediated action with a focus on mediation in Human- Computer Interaction (HCI). It discusses cognition in relation to users, Intelligent Virtual Agents (IVAs), and the interaction environment. The perspectives and actions of users (humans) significantly influence the course of the interaction. IVAs as mediators facilitate interactions between users and their environments. As agents, they actively engage with users, influencing their decisions and behaviours. User involvement in the design process is important for the design of interactive systems. When properly implemented, using the correct methods, principles, and techniques can lead to the development of systems that are effective, efficient, and satisfying to use. IVA research has shown a lack of user participation methodologies in the design process. The design of IVAs often focuses on individual elements and not the IVA as an integrated whole. As a result, these design insights do not easily convert into actionable guidelines. User involvement is primarily seen during the evaluation phase. This leads to the purpose of looking at the design of interactive interfaces of embodied agents (virtual and physical) set in social interactive spaces by involving the users in the conceptual generation and prototyping phase. The research questions are: How can we design interactive virtual agents for social interactive spaces? and How can we apply human-centred design methods to develop interactive virtual agents for social interactive spaces? Two case studies: a virtual receptionist for a university department and a reading robot (BookBot) for fourth-grade pupils are conducted. Each case study involved a concept generation and prototyping phase with the users using human-centred design (HCD) methods and tools. Prototypes were developed based on the conceptual phase findings and evaluated with the users. One key contribution is the application of HCD methodologies in the design of IVAs within social interactive spaces. This includes considerations of the context of interaction: mediation patterns, and the spaces of interaction. Another contribution is the introduction of novel design approaches/ solution features and competencies that designers should have when designing IVAs in social interactive spaces. The thesis presents exemplars of IVAs in these spaces. Avhandlingen ligger inom området kognitiv vetenskap, med fokus på situerad kognition och medierad handling inom Human-Computer Interaction (HCI). Den diskuterar kognition i relation till användare, intelligenta virtuella agenter (IVAs) och interaktionsmiljön. Användarnas (människors) perspektiv och handlingar påverkar i hög grad interaktionens förlopp. IVAs som medlare underlättar interaktioner mellan användare och deras miljöer. Som agenter engagerar de sig aktivt med användare och påverkar deras beslut och beteenden. Användarinvolvering i designprocessen är viktig for utformningen av interaktiva system. När den genomförs korrekt, med rätt metoder, principer och tekniker, kan den leda till utveckling av system som är effektiva, ändamålsenliga och tillfredsställande att använda. Forskning om IVAs har visat en brist på användarmetoder i designprocessen. Designen av IVAs fokuserar ofta på individuella element och inte på IVA som en integrerad helhet. Som ett resultat är dessa designinsikter svara att omvandla till handlingsbara riktlinjer. Användardeltagande ses främst under utvärderingsfasen. Detta leder till syftet att undersöka designen av interaktiva gränssnitt för forkroppsligade agenter (virtuella och fysiska) i sociala interaktiva utrymmen genom att involvera användarna i den konceptuella genereringen och prototypfasen. Forskningsfrågorna är: Hur kan vi designa interaktiva virtuella agenter for sociala interaktiva utrymmen? och Hur kan vi tillämpa användarcentrerade designmetoder för att utveckla interaktiva virtuella agenter för sociala interaktiva utrymmen? Två fallstudier: en virtuell receptionist för en universitetsavdelning och en läsrobot (BookBot) för fjärdeklassare utförs. Varje fallstudie involverade en konceptgenererings- och prototypfas med användarna med hjälp av användarcentrerade designmetoder och verktyg. Prototyper utvecklades baserat på resultaten från den konceptuella fasen och utvärderades med användarna. Ett viktigt bidrag är tillämpningen av användarcentrerade designmetoder i designen av IVAs inom sociala interaktiva utrymmen. Detta inkluderar överväganden av interaktionskontexten: medlingsmönster och interaktionsutrymmen. Ett annat bidrag är introduktionen av nya designmetoder/lösningsfunktioner och kompetenser som designers bör ha när de designar IVAs i sociala interaktiva utrymmen. Avhandlingen presenterar exempel på IVAs i dessa utrymmen.
Designing Human Swarm Interaction Systems
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Author : Oscar Bjurling
language : en
Publisher: Linköping University Electronic Press
Release Date : 2025-02-20
Designing Human Swarm Interaction Systems written by Oscar Bjurling and has been published by Linköping University Electronic Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-20 with categories.
Swarms of Unmanned Aerial Vehicles (UAVs, or drones) are envisioned to transform various fields, from emergency response to law enforcement and military operations. Drone swarms provide scalable, adaptable, and decentralized solutions for dynamic work environments. However, the successful integration of these multi-agent systems into real-world settings presents significant challenges, particularly in terms of how humans can safely and effectively interact with and control these systems. Human-Swarm Interaction (HSI) aims to address these challenges by exploring how human operators can manage multiple drones in a cohesive manner, even under highly complex, uncertain conditions. This thesis studies the problem of designing effective interaction mechanisms and interfaces for human operators to command drone swarms, specifically addressing challenges such as managing a large number of drones, supporting operators’ situational awareness, and balancing between centralized and decentralized control. The research highlights the necessity of rethinking conventional approaches by introducing alternative conceptual models, such as the "choir" metaphor, which re-imagines drone swarms as coordinated, semi-centralized ensembles rather than purely emergent, decentralized collectives. This metaphor aims to balance the collective, often unpredictable behavior of drone swarms with the predictable, directed actions needed in operational environments. By demonstrating how this metaphor can be operationalized in an HSI system architecture, the thesis provides new avenues for conceptualizing human interaction with autonomous systems. Using a design research approach incorporating multiple-case study and scenario-based design activities to envision future swarm application in dialogue with prospective end users, the thesis develops and evaluates prototypes that embody these nuanced HSI concepts. The interface prototypes draw design inspiration from Real-Time Strategy (RTS) games. These elements include group commands, high-level mission planning, and resource pooling to create a hybrid interaction model that allows operators to maintain both a broad overview and precise control of multiple autonomous and collaborating drones. Domain expert evaluations of these prototypes in contexts such as firefighting and airport management validate the practical utility of these concepts. The findings emphasize the value of adopting a Human-Technology-Organization (HTO) perspective in the design of HSI systems. Rather than focusing solely on the interaction between humans and technology, this systems-thinking approach acknowledges that drone swarms must be integrated into larger organizational frameworks, such as emergency response command structures or airport ground operations teams. It demonstrates that successful deployment requires accounting for the broader organizational context, including roles, workflows, and coordination needs. This holistic approach to HSI system design ensures that drone swarms not only meet technical performance criteria, such as reliability, responsiveness, and scalability, but also align with human and organizational needs, facilitating their adoption and effective use in a wide range of real-world scenarios. Ultimately, these contributions are intended to bridge the gap between theoretical models of swarm control and practical deployment, advancing both the field of HSI and the broader adoption of drone swarm technologies. Svärmar av obemannade luftfarkoster (UAV, eller drönare) förväntas omvandla flera områden, exempelvis räddningsinsatser, brottsbekämpning, och militäroperationer. Drönarsvärmar innebar skalbara, anpassningsbara, och decentraliserade lösningar for dynamiska arbetsuppgifter. Den lyckade integreringen av dessa multi-agent-system i verkliga miljöer innebar dock betydande utmaningar, särskilt med avseende på hur människor säkert och effektivt interagerar med och kontrollerar dessa system. Forskningsfältet Människa-Svärm Interaktion (MSI) syftar till att möta dessa utmaningar genom att undersöka hur mänskliga operatorer kan hantera flera drönare på ett sammanhängande vis, även under komplexa och osäkra förhållanden. Denna avhandling utreder problemet att utforma effektiva och säkra interaktionsmekanismer och gränssnitt for mänskliga operatorer att leda drönarsvärmar, specifikt genom att adressera utmaningar som att hantera ett stort antal drönare, stödja operatorers situationsmedvetenhet, och balansera mellan centraliserad och decentraliserad kontroll. Avhandlingen betonar vikten av att ifrågasatta konventionella tillvägagångssätt genom att introducera alternativa konceptuella modeller, såsom "kör"-metaforen, som omtolkar drönarsvärmar som koordinerade, semicentraliserade ensembler snarare än rent decentraliserade kollektiv. Denna metafor syftar till att balansera det kollektiva, ofta oförutsägbara beteendet hos drönarsvärmar med de förutsägbara, riktade handlingar som behövs i operativa miljöer. Genom att visa hur denna metafor kan operationaliseras i en MSI-systemarkitektur, erbjuder avhandlingen nya sätt att konceptualisera mänsklig interaktion med autonoma system. Genom att tillämpa en designforskningsmetod som innefattar fallstudier och scenariobaserade designaktiviteter för att föreställa sig framtida svärmtillämpningar i dialog med potentiella slutanvändare, utvecklar och utvärderar avhandlingen prototyper som manifesterar dessa nyanserade MSI-koncept. Gränssnittens prototyper drar designinspiration från realtidsstrategispel (RTS). Dessa element inkluderar enhetshantering och kommandon på gruppnivå, strategisk uppdragsplanering, och resursdelning för att skapa en hybrid interaktionsmodell som gör det möjligt för operatörer att både bibehålla en bred lägesbild och utöva precis kontroll över flera autonoma och samverkande drönare. Domänexperters utvärderingar av dessa prototyper i arbetskontexter som brandbekämpning och flygplatsledning påvisar den praktiska användbarheten av dessa koncept. Resultaten betonar värdet av att anta ett Människa-Teknik-Organisation (MTO)-perspektiv vid utformningen av MSI-system. Snarare än att enbart fokusera på interaktionen mellan människor och teknik, erkänner detta systemtänkande tillvägagångssätt att drönarsvärmar måste integreras i större organisatoriska ramar, såsom ledningsstrukturer for räddningsinsatser eller markoperativa team på flygplatser. Det visar att framgångsrik implementering av drönarsvärmar kräver att systemutvecklare tar hänsyn till det bredare organisatoriska sammanhanget, inklusive roller, arbetsflöden, och samverkansbehov. Detta holistiska tillvägagångssatt för utformningen av MSI-system säkerställer att drönarsvärmar inte bara uppfyller tekniska prestandakriterier, såsom tillförlitlighet, responsivitet, och skalbarhet, utan också överensstämmer med mänskliga och organisatoriska behov, vilket underlättar deras införande och effektiv användning i en mängd olika tillämpningsscenarier. Över lag är dessa forskningsbidrag avsedda att överbrygga gapet mellan teoretiska modeller för svärmstyrning och praktisk implementering, och därmed avancera och främja både MSI-området och den bredare användningen av svärmteknologier.
The Handbook On Socially Interactive Agents
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Author : Birgit Lugrin
language : en
Publisher: Morgan & Claypool
Release Date : 2022-10-19
The Handbook On Socially Interactive Agents written by Birgit Lugrin and has been published by Morgan & Claypool this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-10-19 with Computers categories.
The Handbook on Socially Interactive Agents provides a comprehensive overview of the research fields of Embodied Conversational Agents;Intelligent Virtual Agents;and Social Robotics. Socially Interactive Agents (SIAs);whether virtually or physically embodied;are autonomous agents that are able to perceive an environment including people or other agents;reason;decide how to interact;and express attitudes such as emotions;engagement;or empathy. They are capable of interacting with people and one another in a socially intelligent manner using multimodal communicative behaviors;with the goal to support humans in various domains. Written by international experts in their respective fields;the book summarizes research in the many important research communities pertinent for SIAs;while discussing current challenges and future directions. The handbook provides easy access to modeling and studying SIAs for researchers and students;and aims at further bridging the gap between the research communities involved. In two volumes;the book clearly structures the vast body of research. The first volume starts by introducing what is involved in SIAs research;in particular research methodologies and ethical implications of developing SIAs. It further examines research on appearance and behavior;focusing on multimodality. Finally;social cognition for SIAs is investigated using different theoretical models and phenomena such as theory of mind or pro-sociality. The second volume starts with perspectives on interaction;examined from different angles such as interaction in social space;group interaction;or long-term interaction. It also includes an extensive overview summarizing research and systems of human–agent platforms and of some of the major application areas of SIAs such as education;aging support;autism;and games.
Chatbots And Human Centered Ai
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Author : Asbjørn Følstad
language : en
Publisher: Springer Nature
Release Date : 2025-04-03
Chatbots And Human Centered Ai written by Asbjørn Følstad and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-04-03 with Computers categories.
This book constitutes the refereed proceedings of the 8th International Workshop on Chatbots and Human-Centered AI, CONVERSATIONS 2024, held in Thessaloniki, Greece, during December 4–5, 2024. The 12 full papers and 3 short papers were carefully reviewed and selected from 35 submissions. They were organized in topical sections as follows: Understanding and Designing for Human-AI Interactions; Human-Centred AI in Education and Social Support; Conversational AI for Citizens and Customers.
Social Robotics
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Author : Oskar Palinko
language : en
Publisher: Springer Nature
Release Date : 2025-03-24
Social Robotics written by Oskar Palinko and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-03-24 with Computers categories.
The 3-volume set LNAI 15561-15563 constitutes the refereed proceedings of the 16th International Conference on Social Robotics, ICSR + AI 2024, held in Odense, Denmark, during October 23–26, 2024. The 109 full papers and 19 short papers included in the proceedings were carefully reviewed and selected from 182 submissions. The theme of this year's conference was "Empowering Humanity: The Tole of Social and Collaborative Robotics in Shaping Our Future". The contributions focus on social robotics and AI across the domains of the visual and performing arts, including design, music, live performance, and interactive installations.
Advances In Virtual Agents And Affective Computing For The Understanding And Remediation Of Social Cognitive Disorders
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Author : Eric Brunet-Gouet
language : en
Publisher: Frontiers Media SA
Release Date : 2016-03-02
Advances In Virtual Agents And Affective Computing For The Understanding And Remediation Of Social Cognitive Disorders written by Eric Brunet-Gouet and has been published by Frontiers Media SA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-02 with Cognition disorders categories.
Advances in modern sciences occur thanks to within-fields discoveries as well as confrontation of concepts and methods from separated, sometimes distant, domains of knowledge. For instance, the fields of psychology and psychopathology benefited from accumulated contributions from cognitive neurosciences, which, in turn, received insights from molecular chemistry, cellular biology, physics (neuroimaging), statistics and computer sciences (data processing), etc. From the results of these researches, one can argue that among the numerous cognitive phenomena supposedly involved in the emergence the human intelligence and organized behavior, some of them are specific to the social nature of our phylogenetic order. Scientific reductionism allowed to divide the social cognitive system into several components, i.e. emotion processing and regulation, mental state inference (theory of mind), agency, etc. New paradigms were progressively designed to investigate these processes within highly-controlled laboratory settings. Moreover, the related constructs were successful at better understanding psychopathological conditions such as autism and schizophrenia, with partial relationships with illness outcomes. Here, we would like to outline the parallel development of concepts in social neurosciences and in other domains such as computer science, affective computing, virtual reality development, and even hardware technologies. While several researchers in neurosciences pointed out the necessity to consider naturalistic social cognition (Zaki and Ochsner, Ann N Y Acad Sci 1167, 16-30, 2009), the second person perspective (Schilbach et al., Behav Brain Sci 36(4), 393-414, 2013) and reciprocity (de Bruin et al., Front Hum Neurosci 6, 151, 2012), both computer and software developments allowed more and more realistic real-time models of our environment and of virtual humans capable of some interaction with users. As noted at the very beginning of this editorial, a new convergence between scientific disciplines might occur from which it is tricky to predict the outcomes in terms of new concepts, methods and uses. Although this convergence is motivated by the intuition that it fits well ongoing societal changes (increasing social demands on computer technologies, augmenting funding), it comes with several difficulties for which the current Frontiers in’ topic strives to bring some positive answers, and to provide both theoretical arguments and experimental examples. The first issue is about concepts and vocabulary as the contributions described in the following are authored by neuroscientists, computer scientists, psychopathologists, etc. A special attention was given during the reviewing process to stay as close as possible to the publication standards in psychological and health sciences, and to avoid purely technical descriptions. The second problem concerns methods: more complex computerized interaction models results in unpredictable and poorly controlled experiments. In other words, the assets of naturalistic paradigms may be alleviated by the difficulty to match results between subjects, populations, conditions. Of course, this practical question is extremely important for investigating pathologies that are associated with profoundly divergent behavioral patterns. Some of the contributions of this topic provide description of strategies that allowed to solve these difficulties, at least partially. The last issue is about heterogeneity of the objectives of the researches presented here. While selection criteria focused on the use of innovative technologies to assess or improve social cognition, the fields of application of this approach were quite unexpected. In an attempt to organize the contributions, three directions of research can be identified: 1) how innovation in methods might improve understanding and assessment of social cognition disorders or pathology? 2) within the framework of cognitive behavioral psychotherapies (CBT), how should we consider the use of virtual reality or augmented reality? 3) which are the benefits of these techniques for investigating severe mental disorders (schizophrenia or autism) and performing cognitive training? The first challenging question is insightfully raised in the contribution of Timmermans and Schilbach (2014) giving orientations for investigating alterations of social interaction in psychiatric disorders by the use of dual interactive eye tracking with virtual anthropomorphic avatars. Joyal, Jacob and collaborators (2014) bring concurrent and construct validities of a newly developed set of virtual faces expressing six fundamental emotions. The relevance of virtual reality was exemplified with two contributions focusing on anxiety related phenomena. Jackson et al. (2015) describe a new environment allowing to investigate empathy for dynamic FACS-coded facial expressions including pain. Based on a systematic investigation of the impact of social stimuli modalities (visual, auditory), Ruch and collaborators are able to characterize the specificity of the interpretation of laughter in people with gelotophobia (2014). On the issue of social anxiety, Aymerich-Franch et al. (2014) presented two studies in which public speaking anxiety has been correlated with avatars’ similarity of participants’ self-representations. The second issue focuses on how advances in virtual reality may benefit to cognitive and behavioral therapies in psychiatry. These interventions share a common framework that articulates thoughts, feelings or emotions and behaviors and proposes gradual modification of each of these levels thanks to thought and schema analysis, stress reduction procedures, etc. They were observed to be somehow useful for the treatment of depression, stress disorders, phobias, and are gaining some authority in personality disorders and addictions. The main asset of new technologies is the possibility to control the characteristics of symptom-eliciting stimuli/situations, and more precisely the degree to which immersion is enforced. For example, Baus and Bouchard (2014) provide a review on the extension of virtual reality exposure-based therapy toward recently described augmented reality exposure-based therapy in individuals with phobias. Concerning substance dependence disorders, Hone-Blanchet et collaborators (2014) present another review on how virtual reality can be an asset for both therapy and craving assessment stressing out the possibilities to simulate social interactions associated with drug seeking behaviors and even peers’ pressure to consume. The last issue this Frontiers’ topic deals with encompasses the questions raised by social cognitive training or remediation in severe and chronic mental disorders (autistic disorders, schizophrenia). Here, therapies are based on drill and practice or strategy shaping procedures, and, most of the time, share an errorless learning of repeated cognitive challenges. Computerized methods were early proposed for that they do, effortlessly and with limited costs, repetitive stimulations. While, repetition was incompatible with realism in the social cognitive domain, recent advances provide both immersion and full control over stimuli. Georgescu and al. (2014) exhaustively reviews the use of virtual characters to assess and train non-verbal communication in high-functioning autism (HFA). Grynszpan and Nadel (2015) present an original eye-tracking method to reveal the link between gaze patterns and pragmatic abilities again in HFA. About schizophrenia, Oker and collaborators (2015) discuss and report some insights on how an affective and reactive virtual agents might be useful to assess and remediate several defects of social cognitive disorders. About assessment within virtual avatars on schizophrenia, Park et al., (2014) focused on effect of perceived intimacy on social decision making with schizophrenia patients. Regarding schizophrenia remediation, Peyroux and Franck (2014) presented a new method named RC2S which is a cognitive remediation program to improve social cognition in schizophrenia and related disorders. To conclude briefly, while it is largely acknowledged that social interaction can be studied as a topic of its own, all the contributions demonstrate the added value of expressive virtual agents and affective computing techniques for the experimentation. It also appears that the use of virtual reality is at the very beginning of a new scientific endeavor in cognitive sciences and medicine.
Human Robot Interaction And Social Robotics
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Author : Mr. Rohit Manglik
language : en
Publisher: EduGorilla Publication
Release Date : 2024-07-28
Human Robot Interaction And Social Robotics written by Mr. Rohit Manglik and has been published by EduGorilla Publication this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-28 with Technology & Engineering categories.
EduGorilla Publication is a trusted name in the education sector, committed to empowering learners with high-quality study materials and resources. Specializing in competitive exams and academic support, EduGorilla provides comprehensive and well-structured content tailored to meet the needs of students across various streams and levels.
Intelligent Human Systems Integration Ihsi 2024 Integrating People And Intelligent Systems
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Author : Tareq Ahram
language : en
Publisher: AHFE Conference
Release Date : 2024-02-22
Intelligent Human Systems Integration Ihsi 2024 Integrating People And Intelligent Systems written by Tareq Ahram and has been published by AHFE Conference this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-02-22 with Education categories.
Intelligent Human Systems Integration 2024 Proceedings of the 7th International Conference on Intelligent Human Systems Integration: Integrating People and Intelligent Systems, Università degli Studi di Palermo, Palermo, Italy, February 22- 24, 2024
Cooperative Information Agents Viii
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Author : Matthias Klusch
language : en
Publisher: Springer
Release Date : 2004-09-21
Cooperative Information Agents Viii written by Matthias Klusch and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-09-21 with Computers categories.
These are the proceedings of the 8th International Workshop on Cooperative Information Agents (CIA 2004), held at the Fair and Congress Center in - furt, Germany, September 27–29, 2004. It was part of the multi-conference Net. ObjectDays 2004, and, in particular, was co-located with the 2nd German Conference on Multiagent Systems Technologies (MATES 2004). In today’s networked world of linked heterogeneous, pervasive computer systems, devices, and information landscapes, the intelligent coordination and provision of relevant added-value information at any time, anywhere, by means of cooperative information agents becomes increasingly important for a variety of applications. An information agent is a computational software entity that has access to one or multiple, heterogeneous, and geographically dispersed data and information sources. It proactively searches for and maintains information on behalf of its human users, or other agents, preferably just in time. In other words,itismanagingandovercomingthedi?cultiesassociatedwithinformation overload in open, pervasive information and service landscapes. Cooperative - formation agents may collaborate with each other to accomplish both individual and shared joint goals depending on the actual preferences of their users, b- getary constraints, and resources available. One major challenge of developing agent-based intelligent information systems in open environments is to balance the autonomy of networked data, information, and knowledge sources with the potential payo? of leveraging them using information agents. Interdisciplinaryresearchanddevelopmentofinformationagentsrequires- pertise in relevant domains of information retrieval, arti?cial intelligence, database systems, human-computer interaction, and Internet and Web techn- ogy.
Human Computer Interaction Interact 2015
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Author : Julio Abascal
language : en
Publisher: Springer
Release Date : 2015-08-31
Human Computer Interaction Interact 2015 written by Julio Abascal and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-08-31 with Computers categories.
The four-volume set LNCS 9296-9299 constitutes the refereed proceedings of the 15th IFIP TC13 International Conference on Human-Computer Interaction, INTERACT 2015, held in Bamberg, Germany, in September 2015. The 74 full and short papers and 4 organizational overviews, 2 panels, 6 tutorials, and 11 workshops included in the fourth volume are organized in topical sections on tangible and tactile interaction; tools for design; touch and haptic; user and task modelling; visualization; visualization 3D; visualization in virtual spaces; wearable computing; demonstrations; and interactive posters.