Implementing Service Level Objectives

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Implementing Service Level Objectives

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Author : Alex Hidalgo
language : en
Publisher:
Release Date : 2020

Implementing Service Level Objectives written by Alex Hidalgo and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020 with categories.

Although service-level objectives (SLOs) continue to grow in importance, there's a distinct lack of information about how to implement them. Practical advice that does exist usually assumes that your team already has the infrastructure, tooling, and culture in place. In this book, recognized SLO expert Alex Hidalgo explains how to build an SLO culture from the ground up. Ideal as a primer and daily reference for anyone creating both the culture and tooling necessary for SLO-based approaches to reliability, this guide provides detailed analysis of advanced SLO and service-level indicator (SLI) techniques. Armed with mathematical models and statistical knowledge to help you get the most out of an SLO-based approach, you'll learn how to build systems capable of measuring meaningful SLIs with buy-in across all departments of your organization. Define SLIs that meaningfully measure the reliability of a service from a user's perspective Choose appropriate SLO targets, including how to perform statistical and probabilistic analysis Use error budgets to help your team have better discussions and make better data-driven decisions Build supportive tooling and resources required for an SLO-based approach Use SLO data to present meaningful reports to leadership and your users.

Site Reliability Engineering

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Author : Niall Richard Murphy
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2016-03-23

Site Reliability Engineering written by Niall Richard Murphy and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-23 with Computers categories.

The overwhelming majority of a software systemâ??s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Googleâ??s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. Youâ??ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficientâ??lessons directly applicable to your organization. This book is divided into four sections: Introductionâ??Learn what site reliability engineering is and why it differs from conventional IT industry practices Principlesâ??Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practicesâ??Understand the theory and practice of an SREâ??s day-to-day work: building and operating large distributed computing systems Managementâ??Explore Google's best practices for training, communication, and meetings that your organization can use

Implementing Service Level Objectives

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Author : Alex Hidalgo
language : en
Publisher: O'Reilly Media
Release Date : 2020-08-05

Implementing Service Level Objectives written by Alex Hidalgo and has been published by O'Reilly Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-05 with Computers categories.

Although service-level objectives (SLOs) continue to grow in importance, there’s a distinct lack of information about how to implement them. Practical advice that does exist usually assumes that your team already has the infrastructure, tooling, and culture in place. In this book, recognized SLO expert Alex Hidalgo explains how to build an SLO culture from the ground up. Ideal as a primer and daily reference for anyone creating both the culture and tooling necessary for SLO-based approaches to reliability, this guide provides detailed analysis of advanced SLO and service-level indicator (SLI) techniques. Armed with mathematical models and statistical knowledge to help you get the most out of an SLO-based approach, you’ll learn how to build systems capable of measuring meaningful SLIs with buy-in across all departments of your organization. Define SLIs that meaningfully measure the reliability of a service from a user’s perspective Choose appropriate SLO targets, including how to perform statistical and probabilistic analysis Use error budgets to help your team have better discussions and make better data-driven decisions Build supportive tooling and resources required for an SLO-based approach Use SLO data to present meaningful reports to leadership and your users

Seeking Sre

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Author : David N. Blank-Edelman
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2018-08-21

Seeking Sre written by David N. Blank-Edelman and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-08-21 with Computers categories.

Organizations big and small have started to realize just how crucial system and application reliability is to their business. Theyâ??ve also learned just how difficult it is to maintain that reliability while iterating at the speed demanded by the marketplace. Site Reliability Engineering (SRE) is a proven approach to this challenge. SRE is a large and rich topic to discuss. Google led the way with Site Reliability Engineering, the wildly successful Oâ??Reilly book that described Googleâ??s creation of the discipline and the implementation thatâ??s allowed them to operate at a planetary scale. Inspired by that earlier work, this book explores a very different part of the SRE space. The more than two dozen chapters in Seeking SRE bring you into some of the important conversations going on in the SRE world right now. Listen as engineers and other leaders in the field discuss: Different ways of implementing SRE and SRE principles in a wide variety of settings How SRE relates to other approaches such as DevOps Specialties on the cutting edge that will soon be commonplace in SRE Best practices and technologies that make practicing SRE easier The important but rarely explored human side of SRE David N. Blank-Edelman is the bookâ??s curator and editor.

The Site Reliability Workbook

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Author : Betsy Beyer
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2018-07-25

The Site Reliability Workbook written by Betsy Beyer and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-07-25 with Computers categories.

In 2016, Googleâ??s Site Reliability Engineering book ignited an industry discussion on what it means to run production services todayâ??and why reliability considerations are fundamental to service design. Now, Google engineers who worked on that bestseller introduce The Site Reliability Workbook, a hands-on companion that uses concrete examples to show you how to put SRE principles and practices to work in your environment. This new workbook not only combines practical examples from Googleâ??s experiences, but also provides case studies from Googleâ??s Cloud Platform customers who underwent this journey. Evernote, The Home Depot, The New York Times, and other companies outline hard-won experiences of what worked for them and what didnâ??t. Dive into this workbook and learn how to flesh out your own SRE practice, no matter what size your company is. Youâ??ll learn: How to run reliable services in environments you donâ??t completely controlâ??like cloud Practical applications of how to create, monitor, and run your services via Service Level Objectives How to convert existing ops teams to SREâ??including how to dig out of operational overload Methods for starting SRE from either greenfield or brownfield

Foundations Of Service Level Management

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Author : Rick Sturm
language : en
Publisher: Sams Publishing
Release Date : 2000

Foundations Of Service Level Management written by Rick Sturm and has been published by Sams Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000 with Business & Economics categories.

This text enables IT managers to create a detailed and practical SLM strategy and shows them how to implement it in their organizations.

Hands On Software Engineering With Golang

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Author : Achilleas Anagnostopoulos
language : en
Publisher: Packt Publishing Ltd
Release Date : 2020-01-24

Hands On Software Engineering With Golang written by Achilleas Anagnostopoulos and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-01-24 with Computers categories.

Explore software engineering methodologies, techniques, and best practices in Go programming to build easy-to-maintain software that can effortlessly scale on demand Key Features Apply best practices to produce lean, testable, and maintainable Go code to avoid accumulating technical debt Explore Go’s built-in support for concurrency and message passing to build high-performance applications Scale your Go programs across machines and manage their life cycle using Kubernetes Book DescriptionOver the last few years, Go has become one of the favorite languages for building scalable and distributed systems. Its opinionated design and built-in concurrency features make it easy for engineers to author code that efficiently utilizes all available CPU cores. This Golang book distills industry best practices for writing lean Go code that is easy to test and maintain, and helps you to explore its practical implementation by creating a multi-tier application called Links ‘R’ Us from scratch. You’ll be guided through all the steps involved in designing, implementing, testing, deploying, and scaling an application. Starting with a monolithic architecture, you’ll iteratively transform the project into a service-oriented architecture (SOA) that supports the efficient out-of-core processing of large link graphs. You’ll learn about various cutting-edge and advanced software engineering techniques such as building extensible data processing pipelines, designing APIs using gRPC, and running distributed graph processing algorithms at scale. Finally, you’ll learn how to compile and package your Go services using Docker and automate their deployment to a Kubernetes cluster. By the end of this book, you’ll know how to think like a professional software developer or engineer and write lean and efficient Go code. What you will learn Understand different stages of the software development life cycle and the role of a software engineer Create APIs using gRPC and leverage the middleware offered by the gRPC ecosystem Discover various approaches to managing package dependencies for your projects Build an end-to-end project from scratch and explore different strategies for scaling it Develop a graph processing system and extend it to run in a distributed manner Deploy Go services on Kubernetes and monitor their health using Prometheus Who this book is for This Golang programming book is for medium to advanced users who want to delve deeper into the best practices of using Golang to build complex distributed systems effectively. Knowledge of Go programming and the basics of software development is required.

The Resilient Approach To Service Level Objectives

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Author : Pasquale De Marco
language : en
Publisher: Pasquale De Marco
Release Date : 2025-07-07

The Resilient Approach To Service Level Objectives written by Pasquale De Marco and has been published by Pasquale De Marco this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-07-07 with Business & Economics categories.

In a world where service is the key differentiator, organizations that prioritize service level management (SLM) stand out from the competition. This comprehensive guide to SLM empowers organizations to deliver exceptional services, drive business success, and achieve lasting customer loyalty. With clear and concise language, this book provides a practical framework for establishing and maintaining effective service level agreements (SLAs). Readers will learn how to define service level requirements, establish measurable metrics, and create service level targets that align with business objectives. The book also explores the importance of assessing current performance and capabilities, developing a service level strategy, and implementing SLAs and service reporting. Furthermore, the book delves into the intricacies of managing service level exceptions, automating service level management, and fostering a service-oriented culture. It emphasizes the importance of continuously improving service levels, measuring the value of SLM, and staying abreast of emerging trends and technologies in the field. This book is an invaluable resource for IT managers, executives, and anyone involved in service delivery and management. It offers practical insights, best practices, and real-world examples to help organizations achieve service excellence and drive business success. Embark on the journey of service level management with this comprehensive guide. Discover how to create a culture of continuous improvement, deliver exceptional services, and achieve lasting customer loyalty. If you like this book, write a review on google books!

Implementing Service Level Objectives

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Author : Alex Hidalgo
language : en
Publisher: O'Reilly Media
Release Date : 2020-10-13

Implementing Service Level Objectives written by Alex Hidalgo and has been published by O'Reilly Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-10-13 with Computers categories.

Although service-level objectives (SLOs) continue to grow in importance, there's a distinct lack of information about how to implement them. Practical advice that does exist usually assumes that your team already has the infrastructure, tooling, and culture in place. In this book, recognized SLO expert Alex Hidalgo explains how to build an SLO culture from the ground up. Ideal as a primer and daily reference for anyone creating both the culture and tooling necessary for SLO-based approaches to reliability, this guide provides detailed analysis of advanced SLO and service-level indicator (SLI) techniques. Armed with mathematical models and statistical knowledge to help you get the most out of an SLO-based approach, you'll learn how to build systems capable of measuring meaningful SLIs with buy-in across all departments of your organization. Define SLIs that meaningfully measure the reliability of a service from a user's perspective Choose appropriate SLO targets, including how to perform statistical and probabilistic analysis Use error budgets to help your team make better data-driven decisions Build supportive tooling and resources required for an SLO-based approach Use SLO data to present meaningful reports to leadership and your users

Chaos Engineering

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Author : Casey Rosenthal
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2020-04-06

Chaos Engineering written by Casey Rosenthal and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-04-06 with Computers categories.

As more companies move toward microservices and other distributed technologies, the complexity of these systems increases. You can't remove the complexity, but through Chaos Engineering you can discover vulnerabilities and prevent outages before they impact your customers. This practical guide shows engineers how to navigate complex systems while optimizing to meet business goals. Two of the field's prominent figures, Casey Rosenthal and Nora Jones, pioneered the discipline while working together at Netflix. In this book, they expound on the what, how, and why of Chaos Engineering while facilitating a conversation from practitioners across industries. Many chapters are written by contributing authors to widen the perspective across verticals within (and beyond) the software industry. Learn how Chaos Engineering enables your organization to navigate complexity Explore a methodology to avoid failures within your application, network, and infrastructure Move from theory to practice through real-world stories from industry experts at Google, Microsoft, Slack, and LinkedIn, among others Establish a framework for thinking about complexity within software systems Design a Chaos Engineering program around game days and move toward highly targeted, automated experiments Learn how to design continuous collaborative chaos experiments