Improving Local Government Performance Through Benchmarking

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Improving Local Government Performance Through Benchmarking
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Author : David N. Ammons
language : en
Publisher: Taylor & Francis
Release Date : 2025-05-12
Improving Local Government Performance Through Benchmarking written by David N. Ammons and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-05-12 with Political Science categories.
Improving Local Government Performance through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government. Benchmarking is a widely adopted public management reform of recent decades; yet, it is often misunderstood by city and county governments; viewed too narrowly; or underappreciated by managers, elected officials, and students of local government for its potential as a tool. This book helps students of public administration and practitioners in local government—municipal and county government executives, department heads, program managers, and management analysts—to better understand the two major types of benchmarking in use by local governments in the US and beyond (metrics benchmarking and best practice benchmarking) and the promise and limitations of each type as tools of performance improvement. It lays out strategic decisions in the design and management of benchmarking projects and highlights common errors to avoid— preparing managers and analysts for greater benchmarking success. Written in an easy-to-read style, this book will provide practical assistance to local government officials and students of public administration who aspire to become practitioners in the future.
Improving Local Government Performance Through Benchmarking
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Author : David N Ammons
language : en
Publisher:
Release Date : 2025-05
Improving Local Government Performance Through Benchmarking written by David N Ammons and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-05 with Benchmarking (Management) categories.
"Improving Local Government Performance Through Benchmarking sets the record straight on benchmarking and its value for performance improvement in local government. Benchmarking is a widely adopted public management reform of recent decades, yet it is often misunderstood by city and county governments; viewed too narrowly; or underappreciated by managers, elected officials, and students of local government for its potential as a tool. This book helps students of public administration and practitioners in local government-municipal and county government executives, department heads, program managers, and management analysts-to better understand the two major types of benchmarking in use by local governments in the US and beyond (metrics benchmarking and best practice benchmarking) and the promise and limitations of each type as tools of performance improvement. It lays out strategic decisions in the design and management of benchmarking projects, and highlights common errors to avoid - preparing managers and analysts for greater benchmarking success. Written in an easy-to-read style, this book will provide practical assistance to local government officials and students of public administration who aspire to become practitioners in the future"-- Provided by publisher.
Governance And Service Delivery
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Author : Anna Wetterberg
language : en
Publisher: RTI Press
Release Date : 2016-09-25
Governance And Service Delivery written by Anna Wetterberg and has been published by RTI Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-09-25 with Social Science categories.
RTI International has extensive experience implementing international donor-funded programs and projects, including single-sector and multisector policy and service-delivery improvement efforts, as well as governance and public management reforms. Drawing on that experience, this collection examines six recent RTI International projects, funded mostly by the United States Agency for International Development, that pursued several different paths to integrating service delivery and governance through engaging citizens, public officials, and service providers on issues related to accountability and sectoral services. The six cases illustrate the multiple ways in which citizen participation in accountability, called social accountability, can lead to positive effects on governance, citizen empowerment, and service delivery. The analysis focuses on both the intended and actual effects, and unpacks the influence of context on implementation and the outcomes achieved.
Performance Measurement And Performance Management
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Author :
language : en
Publisher: Emerald Group Publishing
Release Date : 2005
Performance Measurement And Performance Management written by and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Organizational effectiveness categories.
Performance Budgeting For State And Local Government
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Author : Janet M. Kelly
language : en
Publisher: Routledge
Release Date : 2014-12-18
Performance Budgeting For State And Local Government written by Janet M. Kelly and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-18 with Business & Economics categories.
Provides a comprehensive theoretical and practical framework for informing budget decisions based on the efficiency and effectiveness of service delivery. The authors enliven the text with references to their original research and personal experiences with performance measurement, citizen satisfaction surveys, and financial management practices. This edition includes increased coverage of cost accounting procedures and of citizen participation in performance management.
The Cq Press Guide To Urban Politics And Policy In The United States
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Author : Christine Kelleher Palus
language : en
Publisher: CQ Press
Release Date : 2016-02-11
The Cq Press Guide To Urban Politics And Policy In The United States written by Christine Kelleher Palus and has been published by CQ Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-02-11 with Political Science categories.
The CQ Press Guide to Urban Politics and Policy in the United States will bring the CQ Press reference guide approach to topics in urban politics and policy in the United States. If the old adage that “all politics is local” is even partially true, then cities are important centers for political activity and for the delivery of public goods and services. U.S. cities are diverse in terms of their political and economic development, demographic makeup, governance structures, and public policies. Yet there are some durable patterns across American cities, too. Despite differences in governance and/or geographic size, most cities face similar challenges in the management of public finances, the administration of public safety, and education. And all U.S. cities have a similar legal status within the federal system. This reference guide will help students understand how American cities (from old to new) have developed over time (Part I), how the various city governance structures allocate power across city officials and agencies (Part II), how civic and social forces interact with the organs of city government and organize to win control over these organs and/or their policy outputs (Part III), and what patterns of public goods and services cities produce for their residents (Part IV). The thematic and narrative structure allows students to dip into a topic in urban politics for deeper historical and comparative context than would be possible in either an A-to-Z encyclopedia entry or in an urban studies course text. FEATURES: Approximately 40 chapters organized in major thematic parts in one volume available in both print and electronic formats. Front matter includes an Introduction by the Editors along with biographical backgrounds about the Editors and the Contributing Authors. Back matter includes a compilation of relevant topical data or tabular presentation of major historical developments (population grown; size of city budgets; etc.) or historical figures (e.g., mayors), a bibliographic essay, and a detailed index. Sidebars are provided throughout, and chapters conclude with References & Further Readings and Cross References to related chapters (as links in the e-version). This Guide is a valuable reference on the topics in urban politics and policy in the United States. The thematic and narrative structure allows researchers to dip into a topic in urban politics for a deeper historical and comparative context than would be possible in either an A-to-Z encyclopedia entry or in an urban studies course text.
Improving Business Performance Through Effective Managerial Training Initiatives
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Author : dall'Acqua, Luisa
language : en
Publisher: IGI Global
Release Date : 2018-02-09
Improving Business Performance Through Effective Managerial Training Initiatives written by dall'Acqua, Luisa and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-09 with Business & Economics categories.
The success of any corporate enterprise is reliant upon the effectiveness of its leadership. The methods used to prepare corporate leaders can have a significant impact on the success of the employees and the company. Improving Business Performance Through Effective Managerial Training Initiatives is a critical scholarly publication that explores leadership within corporations and how proper education can lead to positive outcomes within corporations. Featuring coverage on a wide range of topics, including managerial mindsets, learning-performance relationship, and strategic risk management, this book is geared toward academicians, researchers, students, and policy makers seeking relevant research on the importance of quality leadership education within corporations to promote success.
Shared Services In Local Government
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Author : Ray Tomkinson
language : en
Publisher: Gower Publishing, Ltd.
Release Date : 2007
Shared Services In Local Government written by Ray Tomkinson and has been published by Gower Publishing, Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.
By using extensive case studies drawn from across local councils in England, Ray Tomkinson explains the implications of sharing service delivery, addresses concerns about loss of control and accountability, and demonstrates the potential advantages. He shows how to set up collaborative ventures, formal partnerships, shared service centres or special purpose vehicles, while pointing out possible pitfalls, thus enabling senior managers to follow all the necessary project steps to create an appropriate shared service.
Benchmarking In The Public And Nonprofit Sectors
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Author : Patricia Keehley
language : en
Publisher: John Wiley & Sons
Release Date : 2008-04-15
Benchmarking In The Public And Nonprofit Sectors written by Patricia Keehley and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-15 with Business & Economics categories.
The first edition of Benchmarking in the Public and Nonprofit Sectors offered public officials and administrators at all levels of government a unique and practical guide to identifying best practices and implementing them in their organizations. Based on the most current research, this new edition of the best-selling guide provides an updated, solution-driven methodology for benchmarking in both the public and nonprofit sectors. Unique in its focus solely on benchmarking, the authors take a step-by-step approach to two benchmarking techniques, differentiating between the two and then providing a new approach to solution-driven benchmarking that requires less time and fewer resources. Benchmarking in the Public and Nonprofit Sectors provides new tools, many updated case studies, and additional examples not only from government and nonprofit agencies, but also from the international community. This important resource will help practitioners implement a quick, proven method as they search for solutions to their most pressing problems. Praise for Benchmarking in the Public and Nonprofit Sectors "This is an important management tool for government and nonprofit managers to make their agencies more effective, efficient, and responsive to their constituencies." -W. David Patton, director, Center for Public Policy and Administration, University of Utah
Fostering Blueprints For Local Government Development
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Author : Marissa M. Bell,
language : en
Publisher: RTI Press
Release Date : 2014-12-29
Fostering Blueprints For Local Government Development written by Marissa M. Bell, and has been published by RTI Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-29 with Political Science categories.
The Local Government Development Framework (LGDF) is a local governance performance measurement and monitoring tool based on government-citizen collaboration. Developed by RTI International, the LGDF provides for the establishment of demand-driven benchmarks and participatory assessments for the improvement of local governance, service delivery in particular. The paper presents the development-project origins of the LGDF beginning in the 1980s, comparatively examines LGDF’s strengths and weaknesses, and provides a step-by-step discussion of its utilization. Four developing countries in which the LGDF has been applied serve as examples. The LGDF involves, first, the establishment of performance benchmarks for the priority functions of the local government. Second, local officials and community stakeholders come together to collaboratively assess and score progress toward achieving the benchmarks. Third, local officials working with stakeholders develop action plans for achieving priority objectives. Finally, the process is regularly repeated to identify areas of improvement and future capacity-building needs. Successful implementation of the LGDF, we conclude, requires leadership, well-aligned political incentives, proper design and implementation, and dedication to the process. Yet it has withstood the test of time and proven to be an effective tool for bringing government together with the community to achieve local development objectives.