Improving The Quality Of East And West European Public Services
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Improving The Quality Of East And West European Public Services
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Author : Elke Lffler
language : en
Publisher: Routledge
Release Date : 2017-11-30
Improving The Quality Of East And West European Public Services written by Elke Lffler and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-30 with Business & Economics categories.
This volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance). Case studies from twelve countries and five comparative and conceptual studies identify how quality is put into practice, how the level of quality is assessed through quality accreditation systems and how e-government and citizen involvement may help to improve public service quality. The findings make essential reading for academics and students in public policy and public administration who are interested in modernization of the public sector from an international perspective. It also provides helpful guidance for reformers who want to try new approaches to improving the quality of public services.
Improving The Quality Of East And West European Public Services
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Author : Elke Lffler
language : en
Publisher: Routledge
Release Date : 2017-11-30
Improving The Quality Of East And West European Public Services written by Elke Lffler and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-30 with Business & Economics categories.
This volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance). Case studies from twelve countries and five comparative and conceptual studies identify how quality is put into practice, how the level of quality is assessed through quality accreditation systems and how e-government and citizen involvement may help to improve public service quality. The findings make essential reading for academics and students in public policy and public administration who are interested in modernization of the public sector from an international perspective. It also provides helpful guidance for reformers who want to try new approaches to improving the quality of public services.
Improving The Quality Of East And West European Public Services
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Author : Elke Loffler
language : en
Publisher:
Release Date : 2017-11-29
Improving The Quality Of East And West European Public Services written by Elke Loffler and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-11-29 with categories.
Improving The Quality Of East And West European Public Services
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Author : Elke Löffler
language : en
Publisher:
Release Date : 2018
Improving The Quality Of East And West European Public Services written by Elke Löffler and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018 with Government productivity categories.
Focusing upon the provision of public services in Eastern and Western Europe, these collected papers present a stimulating and challenging set of ideas on public service improvement to an international audience of researchers and practitioners.
International Handbook Of Practice Based Performance Management
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Author : Patria de Lancer Julnes
language : en
Publisher: SAGE Publications
Release Date : 2007-09-10
International Handbook Of Practice Based Performance Management written by Patria de Lancer Julnes and has been published by SAGE Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-09-10 with Social Science categories.
"The orientation of this text, the variety of applications examined, and the grouping of chapters around concepts such as the role of citizens, quality measurement, and performance budgeting makes this an ideal book for the classroom as well as for reference." —PUBLIC ADMINISTRATION REVIEW The International Handbook of Practice-Based Performance Management presents the latest scholarship in performance measurement strategies in the field of evaluation. This important resource combines cutting-edge theory and practice of performance management in the United States and abroad. The book includes contributions from internationally known scholars and practitioners who present chapters that introduce the literature on key topics and provide clear guidance on practical skill building. Key Features: Offers an international perspective: Though most of the chapters deal with performance measurement in the United States, the text represents the most notable examples of performance measurement in Canada, Latin America, Asia, Oceania, and Europe. Integrates theory and practice: The book′s unique structure links literature-based conceptual knowledge with the lessons from practice and specific applied skills. Puts theoretical discussions into context: Case examples and lessons learned connect concepts to the real world while discussion questions allow for further deliberation. Intended Audience An excellent addition to any academic library, this resource is ideal for practitioners, academics, and researchers in public administration, non-profit organizations, management, public policy, health care services administration, and health care planning and policy. It can also be used as a text for graduate courses such as Performance Management, Management Reforms, International Performance Management, and Performance Improvement in Public Administration.
Trust Risk And Uncertainty
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Author : S. Watson
language : en
Publisher: Springer
Release Date : 2005-06-07
Trust Risk And Uncertainty written by S. Watson and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-06-07 with Social Science categories.
The themes 'trust', 'risk ' and 'uncertainty' seem especially pertinent in the context of the post-9/11 world. This book brings together a range of new research with a focus on the 'risk society' debate and on the themes of 'trust', 'uncertainty' and 'ambivalence'. Where much of the work within these crucial debates in the social sciences has been theory-based and theory-driven, Trust, Risk and Uncertainty combines theoretical sophistication with empirical analysis and research in the fields of philosophy, education, social policy, government, health and social care, sociology, and media and cultural studies.
The Development Of E Government In Central And Eastern Europe Cee
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Author : Mirko Vintar
language : en
Publisher: IOS Press
Release Date : 2007
The Development Of E Government In Central And Eastern Europe Cee written by Mirko Vintar and has been published by IOS Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Political Science categories.
The aim of this publication is to take an 'x-ray' of CEE e-government and provide readers with an in-depth comparative study of e-government phenomena in the CEE region.
Proceedings Of The Xvi International Symposium Symorg 2018
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Author : Nevenka Žarkić-Joksimović
language : en
Publisher: University of Belgrade, Faculty of Organizational Sciences
Release Date : 2018-06-12
Proceedings Of The Xvi International Symposium Symorg 2018 written by Nevenka Žarkić-Joksimović and has been published by University of Belgrade, Faculty of Organizational Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-06-12 with Business & Economics categories.
Improving The Quality Of East And West European Public Services
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Author : Elke L?er
language : en
Publisher:
Release Date : 2017
Improving The Quality Of East And West European Public Services written by Elke L?er and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017 with Government productivity categories.
"This volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance). Case studies from twelve countries and five comparative and conceptual studies identify how quality is put into practice, how the level of quality is assessed through quality accreditation systems and how e-government and citizen involvement may help to improve public service quality. The findings make essential reading for academics and students in public policy and public administration who are interested in modernization of the public sector from an international perspective. It also provides helpful guidance for reformers who want to try new approaches to improving the quality of public services."--Provided by publisher.
Regenerative Territories
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Author : Libera Amenta
language : en
Publisher: Springer Nature
Release Date : 2022-03-11
Regenerative Territories written by Libera Amenta and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-03-11 with Social Science categories.
This open access book provides new perspectives on circular economy and space, explored towards the definition of regenerative territories characterised by healthy metabolisms. Going beyond the mere reuse/recycle of material waste as resources, this work aims to understand how to apply circularity principles to, among others, the regeneration of wastescapes. The main focus is the development over time, and in particular the way how spatial planning and strategies respond to new unpredictable urgencies and opportunities related with territorial metabolisms. The book specifically focuses on living labs environments, where it is possible to tackle complex problems through a multidisciplinary and multi-stakeholder approach - including the use of digital spatial decision support environment – which could be able to include all the involved stakeholders. Through a spatial scope of circularity, this book describes several examples including among others ideas from different contexts such as Italy, The Netherlands, Belgium and Vietnam. Through including reflections on methodology and representation, as well as on solutions for circular and healthy metabolisms, the book provides an excellent resource to researchers and students.