Information And Communication Technologies For The Public Service

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Information And Communication Technologies For The Public Service
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Author : Devindra Ramnarine
language : en
Publisher: Commonwealth Secretariat
Release Date : 2008
Information And Communication Technologies For The Public Service written by Devindra Ramnarine and has been published by Commonwealth Secretariat this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Business & Economics categories.
Looks at the obstacles facing developing countries and what lessons they can learn from developed countries' approach towards e-government. This book reviews some of the considerations involved for implementing e-governance and e-government. It also includes examples of working plans for implementing e-government in Barbados, Belize, and Cyprus.
Digital Governance
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Author : Michael E. Milakovich
language : en
Publisher: Routledge
Release Date : 2021-09-28
Digital Governance written by Michael E. Milakovich and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-28 with Political Science categories.
The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.
Digital Governance
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Author : Michael E. Milakovich
language : en
Publisher: Routledge
Release Date : 2012-04-23
Digital Governance written by Michael E. Milakovich and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-04-23 with Political Science categories.
The application of digital information and communication technologies (ICTs) to reform governmental structures, politics, and public administration is widely and perhaps naively viewed as the twenty-first century "savior," the enlightened way to reinvigorate democracy and improve the quality of citizen services. In this timely and thorough analysis, Michael Milakovich examines the assumptions underlying the ‘e-government revolution’ in light of the financial exigencies facing many commercial enterprises, governments and other organizations. Computer-driven information and communications technologies are impacting all aspects of public sector service delivery worldwide and many governments are moving away from an agency-centric toward a more citizen-centric approach to offering online services. This book explores the transition from electronic government (e-gov) to digital or d-governance, emphasizing the importance of citizen participation and information technology to accomplish the change. The chapters concentrate on strategies for public administration organizational transformation and their implications for improved and measurable government performance. Digital self-governance is a broader umbrella-term referring to the networked extension of ICT relationships to include faster access to the web, mobile service delivery, networking, teleconferencing and use of multi-channel information technologies to accomplish higher-level two-way transactions. The shift from bureaucracy-centered to customer-centric service orientation is viewed as a means to restore public trust and improve service quality: Digital governance is the next step for governments at all levels to reduce costs, meet citizen expectations, and achieve economic recovery goals.
Information And Communication Technologies In Public Administration
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Author : Christopher Reddick
language : en
Publisher: CRC Press
Release Date : 2015-04-08
Information And Communication Technologies In Public Administration written by Christopher Reddick and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-04-08 with Political Science categories.
An examination of how information technology (IT) can be used in public administration, Information and Communication Technologies in Public Administration: Innovations from Developed Countries examines global perspectives on public administration and IT innovations. This book illustrates the theoretical context of current policies, issues, and imp
Public Administration And Information Technology
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Author : Christopher Reddick
language : en
Publisher: Jones & Bartlett Publishers
Release Date : 2011-08-16
Public Administration And Information Technology written by Christopher Reddick and has been published by Jones & Bartlett Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-16 with Education categories.
Public Administration and Information Technology provides a foundational overview of the impact of information technology (IT) on modern public organizations. The focus is on what public managers need to know about managing IT to create more efficient, effective, and transparent organizations. This book is unique in that it provides a concise introduction to the subject area and leaves students with a broad perspective on the most important issues. Other books in the field either examine e-government, or are large reference volumes that are not easily accessible to most students. This textbook shows the practical application of IT to the most important areas of public administration. Public Administration and Information Technology is ideal for use in traditional public administration courses on IT as well as management information systems courses in schools of business. Divided into 3 parts, the book covers: - Public Organizations and Information Technology I- nformation Technology, Evaluation, and Resource Management - Emerging Issues in for Public Managers
Information And Communication Technology And Public Innovation
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Author : V.J.J.M. Bekkers
language : en
Publisher: IOS Press
Release Date : 2006-07-25
Information And Communication Technology And Public Innovation written by V.J.J.M. Bekkers and has been published by IOS Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-07-25 with Computers categories.
The modernization of public administration is a recurring theme on the political and public agenda in many countries. Modernization presupposes innovation. However, is an innovative public administration a contradiction in terminis? If we look at the practice of public administration, and evaluate – from an evolutionary perspective – how public administration has transformed itself during the last 40 years, we actually see a variety of radical and incremental changes. Hence, innovation does take place. This book clearly demonstrates how public administration organizations try to adapt to changing circumstances in their environment in order to secure their legitimacy. At the same time we see that public administration tries to respond and anticipate to new technological developments as well as to make use of them. In many countries e-government has become the symbol of the way in which ICT has penetrated in the nerves of ministries, local and regional government and all kinds of agencies. In this publication, a number of case studies have been presented in which different kind of ICT-driven innovations have been described and analyzed.
Routledge Handbook On Information Technology In Government
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Author : Yu-Che Chen
language : en
Publisher: Routledge
Release Date : 2017-02-17
Routledge Handbook On Information Technology In Government written by Yu-Che Chen and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02-17 with Political Science categories.
The explosive growth in information technology has ushered in unparalleled new opportunities for advancing public service. Featuring 24 chapters from foremost experts in the field of digital government, this Handbook provides an authoritative survey of key emerging technologies, their current state of development and use in government, and insightful discussions on how they are reshaping and influencing the future of public administration. This Handbook explores: Key emerging technologies (i.e., big data, social media, Internet of Things (IOT), GIS, smart phones & mobile technologies) and their impacts on public administration The impacts of the new technologies on the relationships between citizens and their governments with the focus on collaborative governance Key theories of IT innovations in government on the interplay between technological innovations and public administration The relationship between technology and democratic accountability and the various ways of harnessing the new technologies to advance public value Key strategies and conditions for fostering success in leveraging technological innovations for public service This Handbook will prove to be an invaluable guide and resource for students, scholars and practitioners interested in this growing field of technological innovations in government.
Information And Communication Technologies For Development Strengthening Southern Driven Cooperation As A Catalyst For Ict4d
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Author : Petter Nielsen
language : en
Publisher: Springer
Release Date : 2019-04-25
Information And Communication Technologies For Development Strengthening Southern Driven Cooperation As A Catalyst For Ict4d written by Petter Nielsen and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-04-25 with Computers categories.
The two volumes IFIP AICT 551 and 552 constitute the refereed proceedings of the 15th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2019, held in Dar es Salaam, Tanzania, in May 2019. The 97 revised full papers and 2 short papers presented were carefully reviewed and selected from 185 submissions. The papers present a wide range of perspectives and disciplines including (but not limited to) public administration, entrepreneurship, business administration, information technology for development, information management systems, organization studies, philosophy, and management. They are organized in the following topical sections: communities, ICT-enabled networks, and development; digital platforms for development; ICT for displaced population and refugees. How it helps? How it hurts?; ICT4D for the indigenous, by the indigenous and of the indigenous; local technical papers; pushing the boundaries - new research methods, theory and philosophy in ICT4D; southern-driven human-computer interaction; sustainable ICT, informatics, education and learning in a turbulent world - "doing the safari way”.
Convergence In Information And Communication Technology
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Author : Rajendra Singh
language : en
Publisher: World Bank Publications
Release Date : 2010-02-23
Convergence In Information And Communication Technology written by Rajendra Singh and has been published by World Bank Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-02-23 with Technology & Engineering categories.
Growth in the information and communication technology (ICT) sector has exploded over the past 20 years. Continuous dynamic market and technology developments in this sector have led to a phenomenon known as convergence, which is defined in this volume as the erosion of boundaries between previously separate ICT services, networks, and business practices. Some examples include cable television networks that offer phone service, Internet television, and mergers between media and telecommunications firms. The results are exciting and hold significant promise for developing countries, which can benefit from expanded access, greater competition, and increased investments. However, convergence in ICT is challenging traditional policy and regulatory frameworks. With convergence occurring in countries across the spectrum of economic development, it is critical that policy makers and regulators understand and respond in ways that maximize the benefits while mitigating the risks. This volume analyzes the strategic and regulatory dimensions of convergence. It offers policy makers and regulators examples from countries around the world as they address this phenomenon. The authors suggest that countries that enable convergence are likely to reap the greater rewards, but the precise nature of the response will vary by country. Hence, this book offers global principles that should be tailored to local circumstances as regulatory frameworks evolve to address convergence.
Information Communication Technologies For Human Services Education And Delivery Concepts And Cases
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Author : Martin, Jennifer
language : en
Publisher: IGI Global
Release Date : 2009-08-31
Information Communication Technologies For Human Services Education And Delivery Concepts And Cases written by Martin, Jennifer and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-08-31 with Computers categories.
"This book covers main areas of education and practice of disciplines engaged in the human services, includeing policy, community work, community education, field education/ professional practicum, health promotion, individual and family work"--Provided by publisher.