Inside Your Customer S Imagination
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Inside Your Customer S Imagination
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Author : Chip R. Bell
language : en
Publisher: Berrett-Koehler Publishers
Release Date : 2020-09-08
Inside Your Customer S Imagination written by Chip R. Bell and has been published by Berrett-Koehler Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-08 with Business & Economics categories.
“Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results.” —Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA) Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today's innovation-hungry economy. The challenge is customers often don't know precisely what they want. As Henry Ford is reputed to have said, “If I had asked people what they wanted, they would have said faster horses." To surprise and awe your customers, Chip Bell advises developing co-creation partnerships with them. Co-creation partnerships are about fulfilling customers' hopes and aspirations, not just their needs and expectations. Co-creation partnerships require (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity. Using examples from organizations like McDonald's, DHL, Marriott, Lockheed Martin, Discover Financial, Ultimate Software, and many more, Bell shows how co-creation partnerships enable you to tap into the treasure trove of ideas, ingenuity, and genius-in-the-raw within every customer.
Inside Your Customer S Imagination
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Author : Chip R. Bell
language : en
Publisher:
Release Date : 2020-09-09
Inside Your Customer S Imagination written by Chip R. Bell and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-09 with Business & Economics categories.
Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results.--Jeanne Bliss, founder and CEO, CustomerBliss; and cofounder, Customer Experience Professionals Association (CXPA)Organizations need to offer customers breakthrough products, services, and solutions to effectively compete in today's innovation-hungry economy. The challenge is customers often don't know precisely what they want. As Henry Ford is reputed to have said, "If I had asked people what they wanted, they would have said faster horses."To surprise and awe your customers, Chip Bell advises developing co-creation partnerships with them. Co-creation partnerships are about fulfilling customers' hopes and aspirations, not just their needs and expectations. Co-creation partnerships require (1) curiosity that uncovers insight, (2) grounding that promotes clear focus, (3) discovery that fosters risk-taking, (4) trust that safeguards partnership purity, and (5) passion that inspires energized generosity.Using examples from organizations like McDonald's, DHL, Marriott, Lockheed Martin, Discover Financial, Ultimate Software, and many more, Bell shows how co-creation partnerships enable you to tap into the treasure trove of ideas, ingenuity, and genius-in-the-raw within every customer.
The Positive Power Of Imagery
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Author : Tammie Ronen
language : en
Publisher: John Wiley & Sons
Release Date : 2011-03-21
The Positive Power Of Imagery written by Tammie Ronen and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-03-21 with Psychology categories.
The Positive Power of Imagerypresents the theory and practice of imagery therapy as a creative intervention that challenges therapists to learn the skills for creatively designing personalized exercises to match clients' specific needs, problems, and personalities. Presents a unique integration of imagery therapy with CBT and positive psychology Challenges therapists to develop imagery therapy techniques tailored to fit their individual clients' personalities and problems Features case illustrations and guidelines for the use of imagery and metaphors for both adults and children
Inside My Imagination
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Author : Marta Arteaga
language : en
Publisher: Cuento de Luz
Release Date : 2014-01-01
Inside My Imagination written by Marta Arteaga and has been published by Cuento de Luz this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-01 with Juvenile Fiction categories.
Winner of the Living Now Awards 2013, International Latino Book Awards 2013 and Moonbeam Children Books Awards 2013. There is a door in every one of us that leads to our imagination, a world where anything is possible. Dou you dare to embark on the most wonderful journey to our inner-self? One day when I was reading my story, I breathed in one of the words and something magical happened... I entered my imagination! We have always been told about the power of imagination, but what is imagination? How does it work? There is a magical place where you can always be yourself. In there you can turn on your light and illuminate your life with it. That place is your imagination. Your imagination has a life and a voice of its own. It is like a voice that speaks inside of you and paints everything around you with vivid colors. Within your imagination you are the king or queen of your creation. Open the door and discover how that place where we can always be ourselves is like and how does it work. And within your imagination... what is there? Read the first pages of Inside my imagination here below:
Design And The Social Imagination
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Author : Matthew DelSesto
language : en
Publisher: Bloomsbury Publishing
Release Date : 2022-09-22
Design And The Social Imagination written by Matthew DelSesto and has been published by Bloomsbury Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-09-22 with Design categories.
How can social theory help us all design solutions to address the social, political and ecological challenges that confront us, and build more sustainable communities? Design professions have typically been associated with intervention and action, while social science has long been associated with thought and reflection. Design and social thought are too frequently considered distinct in terms of how theories can be applied in practice. Design and the Social Imagination brings together the creative, action-oriented sensibility of design with the reflective, analytical capacities of the social sciences to offer models, ideas and strategies for shaping the future of the world we live in. In a world of global economic inequality, racism, and environmental degradation, designing with an understanding of our social reality is increasingly crucial to our survival. Matthew DelSesto explores current practices and discourses in areas of urban design, design for social innovation, environmental design, co-design, service design, and more, illustrating how thoughtful design can contribute in a more productive way. Drawing on a range of theory and practice from radical social thinkers C. Wright Mills, Patrick Geddes, Jane Addams and W. E. B. Du Bois, his book shows us how design and the social sciences can interact in order to intervene in the crises we face today.
Take Their Breath Away
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Author : Chip R. Bell
language : en
Publisher: Wiley
Release Date : 2009-05-04
Take Their Breath Away written by Chip R. Bell and has been published by Wiley this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-05-04 with Business & Economics categories.
Praise for Take Their Breath Away "Are you bored? We're so spoiled that when something is merely good enough, we just walk away. Chip and John explain that the surefire method for growth and customer loyalty is simple: don't be boring." —Seth Godin, author of Purple Cow and Tribes "Take Their Breath Away shows how legendary customer service delivery can win and keep devoted customers for life. I LUV this fantastic book." —Colleen Barrett, President Emeritus, Southwest Airlines Company "No one knows more about creating profit through service than Chip and John. If you want to know the best way to do it, read Take Their Breath Away. The examples in this book will certainly start your creative juices flowing and help your organization take your customers' breath away. —Howard Beharformer, former president, Starbucks Coffee International.
The Power Of Imagination
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Author : Kerry Kirkwood
language : en
Publisher: Destiny Image Publishers
Release Date : 2012-08-21
The Power Of Imagination written by Kerry Kirkwood and has been published by Destiny Image Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-21 with Religion categories.
Just imagine! Does God want you to use your imagination? Are Christians to turn off their imaginative, creative side when they become mature believers? The answers may surprise you! The Power of Imagination reveals the part of spiritual life that is often shunned or closeted away because it may seem New Age or too unconventional. On the contrary, when believers use their imaginations to see beyond current circumstances into the realm where God paints pictures in their minds, healings are commonplace, goals are accomplished, dreams come true, and victories are celebrated! But we all, with unveiled face, beholding as in a mirror the glory of the Lord, are being transformed into the same image from glory to glory, just as from the Lord, the Spirit (2 Corinthians 3:14-18). You can develop the ability to see as God sees. You can see the future that He planned for you before you were born. Through the power of your God-given imagination, nothing is impossible—no problem too big, no relationship too broken. This exciting new way of living is thoughtfully and biblically presented in a refreshing and empowering way that will keep you imagining for years to come. Topics include: How to Develop a Godly Imagination Supernatural Vision Living from the Inside Out Discerning Vain Imaginations Seeing the Unseen Deep Calls Unto Deep A special chapter is devoted to healing the orphan spirit that can keep people from becoming all God intended for them—walls are identified and torn down, replaced with a beacon of beauty and light shining throughout the spirit, body, and soul. Just imagine!
Worlding
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Author : David Trend
language : en
Publisher: Routledge
Release Date : 2015-11-17
Worlding written by David Trend and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-11-17 with Social Science categories.
Worlding brings ideas about "virtual" places and societies together with perceptions about the "real" world in an era of mounting global uncertainty. As mass media and the Internet consume ever-increasing portions of our lives, are we becoming disengaged from face-to-face human interaction and real-world concerns? Or is the virtual world actually bringing people closer together and making them more involved with social issues? Worlding argues that the "virtual" and the "real" are profoundly interconnected, often in ways we don't fully appreciate. Drawing on sociology, cultural studies, philosophy, media analysis, and technology studies, Worlding makes the argument that virtual experience and social networking can be vital links to utopian visions and an appreciation of the world's diversity.
The Instruction Of Imagination
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Author : Daniel Dor
language : en
Publisher: Foundations of Human Interacti
Release Date : 2015
The Instruction Of Imagination written by Daniel Dor and has been published by Foundations of Human Interacti this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with Language Arts & Disciplines categories.
"The book presents a new general theory of language as a collectively-constructed communication technology - not unlike the social media on the Net today - that is dedicated to a very particular communicative function: the instruction of imagination. The theory re-frames all the major questions in the linguistic sciences, and opens the way towards the re-unification of the field"--
Corporate Imagination Plus
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Author : Jim Bandrowski
language : en
Publisher: Simon and Schuster
Release Date : 2008-06-30
Corporate Imagination Plus written by Jim Bandrowski and has been published by Simon and Schuster this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-06-30 with Business & Economics categories.
Superior companies are innovators, but it is not creativity alone that leads to increased market share, higher return on investment, or greater profit. Rather, success in business is ideas PLUS action. Bandrowski shows that the business objective of developing new ideas is not to find solutions for their own sake, but to seek new ways of viewing a business and therefore compete more effectively. Using hundreds of examples, the author develops a five-step plan that will help a senior manager create and implement a company-wide vision, or assist a division or department manager in setting a strategic direction for his or her unit.