Introduction To Human Resource Management In Tourism And Hospitality Industry Uum Press
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Introduction To Human Resource Management In Tourism And Hospitality Industry Uum Press
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Author : Rozila Ahmad
language : en
Publisher: UUM Press
Release Date : 2019-01-01
Introduction To Human Resource Management In Tourism And Hospitality Industry Uum Press written by Rozila Ahmad and has been published by UUM Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-01-01 with Business & Economics categories.
Introduction to Human Resource Management in Tourism and Hospitality Industry is written for the reference of students taking courses related to human resource management in tourism and hospitality industry. This book contains some information of tourism and hospitality industry in Malaysia. Included in this book is information regarding industrial relations in Malaysia which applies Malaysian laws as some of the international laws are not applicable in Malaysia. This book applies new theories and information from a new source of reference to help students gain a new perspective on human resource management in the tourism and hospitality industry. The scope of the content is comprised of the overview of human resource management in tourism and hospitality industry, recruitment and selection, motivation, training and development, performance appraisal, reward, organization communication, employee relations and labour relations, leadership, international HRM, and the future of HRM in the tourism and hospitality industry.
Handbook Of Human Resource Management In The Tourism And Hospitality Industries
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Author : Ronald J. Burke
language : en
Publisher: Edward Elgar Publishing
Release Date :
Handbook Of Human Resource Management In The Tourism And Hospitality Industries written by Ronald J. Burke and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
The hospitality and tourism sector is an increasingly significant contributor to GDP worldwide, as well as a key source of employment in developing regions. Drawing on contemporary research, this Handbook provides a provocative review of the major human resource challenges facing the hospitality and tourism sector today.
Human Resource Management For The Hospitality And Tourism Industries
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Author : Dennis Nickson
language : en
Publisher: Routledge
Release Date : 2007-02-19
Human Resource Management For The Hospitality And Tourism Industries written by Dennis Nickson and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-02-19 with Business & Economics categories.
An integrated look at HRM policies and practices in the tourism and hospitality industries A comprehensive contextualisation of the nature of the industries, the dynamics of service quality and the variety of HR policies and practices, including a realistic treatment of training, labour markets, employee relations and remuneration International examples showcase good practice in a variety of organisations, such as Prêt a Manger, Marriott and South West Airlines, as well as a number of examples of good practice in SMEs
Human Resource Management In The Hospitality And Tourism Industry
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Author : Michael Riley
language : en
Publisher: Routledge
Release Date : 2014-04-23
Human Resource Management In The Hospitality And Tourism Industry written by Michael Riley and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-04-23 with Business & Economics categories.
This fully updated and expanded second edition of Human Resource Management examines the role of human resource management in the hospitality and tourism industry. The subject is approached from four perspectives: * the social psychology of managing people * the economics of labour * the practical techniques * strategy. The author argues that labour costs, labour utilisation, labour market behaviour and pay are inseparable from the skills of managing people. The book contains an important analysis of the labour market for this industry and now, in its second edition includes, among others, chapters on attitude measurement, customer-employee relations, questionnaire design and organizational change. Human Resource Management in the Hospitality and Tourism Industry is written in a clear, user-friendly style and offers a challenging view of the subject and an opportunity to learn an important aspect of management in an applied context. It is appropriate for degree level students and practitioners in the industry.
Human Resource Practice System In Malaysian Five Star Hotels Uum Press
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Author : Rozila Ahmad
language : en
Publisher: UUM Press
Release Date : 2014-01-01
Human Resource Practice System In Malaysian Five Star Hotels Uum Press written by Rozila Ahmad and has been published by UUM Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-01 with Business & Economics categories.
Organisations, including hotels, usually have more than one human resource practices system. Thus, this book is written to provide an understanding of the human resource practice system for managerial and non-managerial employees in the context of hotel industry. This book focuses specifically on five-star beach resort hotels in Malaysia. The human resource practices system for managerial employees includes empowerment while the recruitment and selection is more thorough. Their compensation is more attractive and their training is more rewarding. Both groups of employees are provided with a clear job description, orientation, employment security, objective performance appraisal, career development opportunity and effective communication.
Handbook Of Hospitality Human Resources Management
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Author : Dana V Tesone
language : en
Publisher: Routledge
Release Date : 2008-09-10
Handbook Of Hospitality Human Resources Management written by Dana V Tesone and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-09-10 with Business & Economics categories.
Handbook of Hospitality Human Resources Management is an authoritative resource comprising an edited collection of papers, which review and discuss this crucial aspect of hospitality, whilst illustrating how theories and concepts can be applied to the hospitality industry. Written by internationally recognized practitioners and academics, this book provides thorough reviews and discussions. The depth and coverage of each topic is unprecedented. A must-read for hospitality researchers and educators, students and industry practitioners.
Human Resource Management In The Hospitality Industry
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Author : Michael John Boella
language : en
Publisher: Routledge
Release Date : 2005
Human Resource Management In The Hospitality Industry written by Michael John Boella and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.
Human Resource Management In The Hospitality Industry
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Author : Michael John Boella
language : en
Publisher: Routledge
Release Date : 2013
Human Resource Management In The Hospitality Industry written by Michael John Boella and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Business & Economics categories.
This text now includes updates to all statistics, information on job design and empowerment, updated coverage of trade unionism and a new chapter on business ethics. It matches new NVQ requirements and incorporates new material relevant to courses and learning needs.
Human Resource Management In The Hospitality Industry
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Author : Michael Boella
language : en
Publisher: Routledge
Release Date : 2012-08-21
Human Resource Management In The Hospitality Industry written by Michael Boella and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-21 with Business & Economics categories.
Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management. Taking a ‘process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues: • Selection, appointment and induction • Training and management development • Labour turnover • Employee relations and employment law • Managing people and customer care • Business Ethics Written in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge.
Tourism Research In Malaysia What Which Way And So What Uum Press
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Author : Kadir Din
language : en
Publisher: UUM Press
Release Date : 2010-01-01
Tourism Research In Malaysia What Which Way And So What Uum Press written by Kadir Din and has been published by UUM Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-01-01 with Business & Economics categories.
This collection offers a sample of contemporary works on tourism and its impact on the Malaysian environment, written by academics from a variety of perspectives. Given the growing body of literature on different aspects of the industry the coverage is by no means representative, let alone exhaustive, of the current discourse. Nonetheless the nineteen chapters cover a range of interests and concerns which have emerged as a consequence of spectacular growth in tourist arrival which currently places Malaysia as one of the most popular destinations in Asia. Recent forecast indicates that the growth trends will continue for at least another decade before the country as a destination approaches maturity. This volume would be a useful reference for students, academic and other researchers who are looking for detailed information to enable them to analyse the impacts and implications of tourism development on the host society.