It Service Management With Fitsm Version 3

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It Service Management With Fitsm Version 3
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Author : Anselm Rohrer
language : en
Publisher: Van Haren
Release Date : 2025-06-12
It Service Management With Fitsm Version 3 written by Anselm Rohrer and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-12 with Architecture categories.
#html-body [data-pb-style=M6ADTQF],#html-body [data-pb-style=R6MDHK9]{justify-content:flex-start;display:flex;flex-direction:column;background-position:left top;background-size:cover;background-repeat:no-repeat;background-attachment:scroll}In this book, the authors draw upon their extensive experience in small and medium sized organizations to provide a ‘practical and application-oriented path’ to address the many challenges in the world of IT service management. Their approach is based upon the FitSM framework, distinguishing 82 concise requirements. It draws upon the ISO/IEC 20000 standard and the COBIT and ITIL frameworks. These requirements help organizations see through the details into what is important. The author’s motto, drawn from FitSM, is “keep it simple”, describing ‘what’ needs to be done, and focusing on 14 core processes - reducing the size and complexity of an ITSM adoption. As the authors stress, those requiring more can look to ITIL, COBIT or other extensive frameworks. For the authors, the strength of the FitSM approach lies in the focus on the ‘requirements’ to be met for a functioning IT service management system, supported by the ‘maturity assessment’ that provides a reference point for continual improvement. Continual improvement needs to be a core capability. This second book on FitSM provides practical tips and advice on how to use FitSM for small and medium sized IT service providers and IT departments.This first book on FitSM might also interst you:{{widget type="Magento\CatalogWidget\Block\Product\ProductsList" template="Magento_CatalogWidget::product/widget/content/grid.phtml" anchor_text="" id_path="" show_pager="0" products_count="1" condition_option="sku" condition_option_value="978940181294C" type_name="Catalog Products List" conditions_encoded="^[`1`:^[`aggregator`:`all`,`new_child`:``,`type`:`Magento||CatalogWidget||Model||Rule||Condition||Combine`,`value`:`1`^],`1--1`:^[`operator`:`()`,`type`:`Magento||CatalogWidget||Model||Rule||Condition||Product`,`attribute`:`sku`,`value`:`978940181294C`^]^]" sort_order="position_by_sku"}}
It Service Management With Fitsm Version 3
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Author : Anselm Rohrer
language : en
Publisher: Van Haren
Release Date : 2025-06-12
It Service Management With Fitsm Version 3 written by Anselm Rohrer and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-06-12 with Architecture categories.
#html-body [data-pb-style=M6ADTQF],#html-body [data-pb-style=R6MDHK9]{justify-content:flex-start;display:flex;flex-direction:column;background-position:left top;background-size:cover;background-repeat:no-repeat;background-attachment:scroll}In this book, the authors draw upon their extensive experience in small and medium sized organizations to provide a ‘practical and application-oriented path’ to address the many challenges in the world of IT service management. Their approach is based upon the FitSM framework, distinguishing 82 concise requirements. It draws upon the ISO/IEC 20000 standard and the COBIT and ITIL frameworks. These requirements help organizations see through the details into what is important. The author’s motto, drawn from FitSM, is “keep it simple”, describing ‘what’ needs to be done, and focusing on 14 core processes - reducing the size and complexity of an ITSM adoption. As the authors stress, those requiring more can look to ITIL, COBIT or other extensive frameworks. For the authors, the strength of the FitSM approach lies in the focus on the ‘requirements’ to be met for a functioning IT service management system, supported by the ‘maturity assessment’ that provides a reference point for continual improvement. Continual improvement needs to be a core capability. This second book on FitSM provides practical tips and advice on how to use FitSM for small and medium sized IT service providers and IT departments.This first book on FitSM might also interst you:{{widget type="Magento\CatalogWidget\Block\Product\ProductsList" template="Magento_CatalogWidget::product/widget/content/grid.phtml" anchor_text="" id_path="" show_pager="0" products_count="1" condition_option="sku" condition_option_value="978940181294C" type_name="Catalog Products List" conditions_encoded="^[`1`:^[`aggregator`:`all`,`new_child`:``,`type`:`Magento||CatalogWidget||Model||Rule||Condition||Combine`,`value`:`1`^],`1--1`:^[`operator`:`()`,`type`:`Magento||CatalogWidget||Model||Rule||Condition||Product`,`attribute`:`sku`,`value`:`978940181294C`^]^]" sort_order="position_by_sku"}}
It Service Management With Fitsm Version 3
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Author : Anselm Rohrer
language : en
Publisher: Van Haren
Release Date : 2025-02-27
It Service Management With Fitsm Version 3 written by Anselm Rohrer and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-02-27 with Architecture categories.
#html-body [data-pb-style=OG3SBFX]{justify-content:flex-start;display:flex;flex-direction:column;background-position:left top;background-size:cover;background-repeat:no-repeat;background-attachment:scroll}In this book, the authors draw upon their extensive experiences in small and medium sized organizations to provide a ‘practical and application-oriented path’ to address the many challenges in the world of IT service management. Their approach is based upon the FitSM framework, distinguishing 82 concise requirements. It draws upon the ISO/IEC 20000 standard and the COBIT and ITIL frameworks. These requirements help organizations see through the details into what is important. The author’s motto, drawn from FitSM, is “keep it simple”, describing ‘what’ needs to be done, and focusing on 14 core processes - reducing the size and complexity of an ITSM adoption. As the authors stress, those requiring more can look to ITIL, COBIT or other extensive frameworks. For the authors, the strength of the FitSM approach lies in the focus on the ‘requirements’ to be met for a functioning IT service management system, supported by the ‘maturity assessment’ that provides a reference point for continual improvement. Continual improvement needs to be a core capability. Another point of attention is improving maturity “in small steps with small changes”, with an emphasis on addressing the all-important ‘People’ factor. These small improvements are enabled by an easy-to-implement, simply structured approach, backed up by a role model, templates and implementation guides. The implementation guidance will appear in a separate Volume 2.
Global Standards 6th Edition
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Author : Van Haren Publishing
language : en
Publisher: Van Haren
Release Date : 2025-05-23
Global Standards 6th Edition written by Van Haren Publishing and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-05-23 with Architecture categories.
#html-body [data-pb-style=K6JEF8I]{justify-content:flex-start;display:flex;flex-direction:column;background-position:left top;background-size:cover;background-repeat:no-repeat;background-attachment:scroll}Van Haren Publishing is the world’s leading publisher in best practice, methods and standards within IT Management, Project Management, Enterprise Architecture and Business Management. We are the official publisher for some of the world’s leading organizations and their frameworks including: BIAN, CATS, IACCM, IAOP, IPMA, ISM, The Open Group and others. This catalog will provide you with an overview of our learning solutions and training material but also gives you a quality summary on internationally relevant frameworks. Van Haren Publishing is an independent, worldwide recognized publisher, well known for our extensive professional network (authors, reviewers andaccreditation bodies of standards), flexibility and years of experience. We make content available in hard copy and digital formats, designed to suit your personal preference (pdf, ePub and online), available through over 2000 distribution partners (Amazon, Google Play, Managementboek and Bol.com, etc.).
Advances In Software Engineering Education And E Learning
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Author : Hamid R. Arabnia
language : en
Publisher: Springer Nature
Release Date : 2021-09-09
Advances In Software Engineering Education And E Learning written by Hamid R. Arabnia and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-09 with Technology & Engineering categories.
This book presents the proceedings of four conferences: The 16th International Conference on Frontiers in Education: Computer Science and Computer Engineering + STEM (FECS'20), The 16th International Conference on Foundations of Computer Science (FCS'20), The 18th International Conference on Software Engineering Research and Practice (SERP'20), and The 19th International Conference on e-Learning, e-Business, Enterprise Information Systems, & e-Government (EEE'20). The conferences took place in Las Vegas, NV, USA, July 27-30, 2020 as part of the larger 2020 World Congress in Computer Science, Computer Engineering, & Applied Computing (CSCE'20), which features 20 major tracks. Authors include academics, researchers, professionals, and students. This book contains an open access chapter entitled, "Advances in Software Engineering, Education, and e-Learning". Presents the proceedings of four conferences as part of the 2020 World Congress in Computer Science, Computer Engineering, & Applied Computing (CSCE'20); Includes the tracks Computer Engineering + STEM, Foundations of Computer Science, Software Engineering Research, and e-Learning, e-Business, Enterprise Information Systems, & e-Government; Features papers from FECS'20, FCS'20, SERP'20, EEE'20, including one open access chapter.
Balancing Agile And Disciplined Engineering And Management Approaches For It Services And Software Products
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Author : Mora, Manuel
language : en
Publisher: IGI Global
Release Date : 2020-07-10
Balancing Agile And Disciplined Engineering And Management Approaches For It Services And Software Products written by Mora, Manuel and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-07-10 with Computers categories.
The highly dynamic world of information technology service management stresses the benefits of the quick and correct implementation of IT services. A disciplined approach relies on a separate set of assumptions and principles as an agile approach, both of which have complicated implementation processes as well as copious benefits. Combining these two approaches to enhance the effectiveness of each, while difficult, can yield exceptional dividends. Balancing Agile and Disciplined Engineering and Management Approaches for IT Services and Software Products is an essential publication that focuses on clarifying theoretical foundations of balanced design methods with conceptual frameworks and empirical cases. Highlighting a broad range of topics including business trends, IT service, and software development, this book is ideally designed for software engineers, software developers, programmers, information technology professionals, researchers, academicians, and students.
Escience On Distributed Computing Infrastructure
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Author : Marian Bubak
language : en
Publisher: Springer
Release Date : 2014-08-25
Escience On Distributed Computing Infrastructure written by Marian Bubak and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-08-25 with Computers categories.
To help researchers from different areas of science understand and unlock the potential of the Polish Grid Infrastructure and to define their requirements and expectations, the following 13 pilot communities have been organized and involved in the PLGrid Plus project: Acoustics, AstroGrid-PL, Bioinformatics, Ecology, Energy Sector, Health Sciences, HEPGrid, Life Science, Materials, Metallurgy, Nanotechnologies, Quantum Chemistry and Molecular Physics, and SynchroGrid. The book describes the experience and scientific results achieved by the project partners. Chapters 1 to 8 provide a general overview of research and development activities in the framework of the project with emphasis on services for different scientific areas and an update on the status of the PL-Grid infrastructure, describing new developments in security and middleware. Chapters 9 to 13 discuss new environments and services which may be applied by all scientific communities. Chapters 14 to 36 present how the PLGrid Plus environments, tools and services are used in advanced domain specific computer simulations; these chapters present computational models, new algorithms, and ways in which they are implemented. The book also provides a glossary of terms and concepts. This book may serve as a resource for researchers, developers and system administrators working on efficient exploitation of available e-infrastructures, promoting collaboration and exchange of ideas in the process of constructing a common European e-infrastructure.
Building An Effective Cybersecurity Program 2nd Edition
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Author : Tari Schreider
language : en
Publisher: Rothstein Publishing
Release Date : 2019-10-22
Building An Effective Cybersecurity Program 2nd Edition written by Tari Schreider and has been published by Rothstein Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-22 with Business & Economics categories.
BUILD YOUR CYBERSECURITY PROGRAM WITH THIS COMPLETELY UPDATED GUIDE Security practitioners now have a comprehensive blueprint to build their cybersecurity programs. Building an Effective Cybersecurity Program (2nd Edition) instructs security architects, security managers, and security engineers how to properly construct effective cybersecurity programs using contemporary architectures, frameworks, and models. This comprehensive book is the result of the author’s professional experience and involvement in designing and deploying hundreds of cybersecurity programs. The extensive content includes: Recommended design approaches, Program structure, Cybersecurity technologies, Governance Policies, Vulnerability, Threat and intelligence capabilities, Risk management, Defense-in-depth, DevSecOps, Service management, …and much more! The book is presented as a practical roadmap detailing each step required for you to build your effective cybersecurity program. It also provides many design templates to assist in program builds and all chapters include self-study questions to gauge your progress.
With this new 2nd edition of this handbook, you can move forward confidently, trusting that Schreider is recommending the best components of a cybersecurity program for you. In addition, the book provides hundreds of citations and references allow you to dig deeper as you explore specific topics relevant to your organization or your studies. Whether you are a new manager or current manager involved in your organization’s cybersecurity program, this book will answer many questions you have on what is involved in building a program. You will be able to get up to speed quickly on program development practices and have a roadmap to follow in building or improving your organization’s cybersecurity program. If you are new to cybersecurity in the short period of time it will take you to read this book, you can be the smartest person in the room grasping the complexities of your organization’s cybersecurity program. If you are a manager already involved in your organization’s cybersecurity program, you have much to gain from reading this book. This book will become your go to field manual guiding or affirming your program decisions.
The Ism Method Version 3
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Author : Jan van Bon
language : en
Publisher: Van Haren
Release Date : 2017-06-30
The Ism Method Version 3 written by Jan van Bon and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-06-30 with Architecture categories.
This book describes a revolutionary approach on how to successfully implement IT service management (ITSM) in an easier, faster, cheaper, and especially more effective way. In the book, the lessons of 30 years are used to put an end to the chaos and complexity of ineffective ITSM projects. Based on simple paradigms, a single and compact solution is described for the integrated service management with People, Process and Product. This is not achieved by setting ITIL or ASL aside, but by rearranging the many valuable elements of these frameworks into a simple logical structure, and filling the gaps. Although the paradigms are explained extensively in the book, the solution is very practical and has been proven in recent years in dozens of projects with small and large organizations. This publication describes the implementation method, with a strong focus on quality assurance and cultural change, a comprehensive definition list, and an example of a compact process model.
Certified Information Systems Auditor Cisa Cert Guide
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Author : Michael Gregg
language : en
Publisher: Pearson IT Certification
Release Date : 2017-10-18
Certified Information Systems Auditor Cisa Cert Guide written by Michael Gregg and has been published by Pearson IT Certification this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-18 with Computers categories.
This is the eBook version of the print title. Note that the eBook may not provide access to the practice test software that accompanies the print book. Learn, prepare, and practice for CISA exam success with this Cert Guide from Pearson IT Certification, a leader in IT certification learning. Master CISA exam topics Assess your knowledge with chapter-ending quizzes Review key concepts with exam preparation tasks Certified Information Systems Auditor (CISA) Cert Guide is a best-of-breed exam study guide. World-renowned enterprise IT security leaders Michael Gregg and Rob Johnson share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics. The book presents you with an organized test preparation routine through the use of proven series elements and techniques. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks help you drill on key concepts you must know thoroughly. Review questions help you assess your knowledge, and a final preparation chapter guides you through tools and resources to help you craft your final study plan. Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this study guide helps you master the concepts and techniques that will allow you to succeed on the exam the first time. The study guide helps you master all the topics on the CISA exam, including: Essential information systems audit techniques, skills, and standards IT governance, management/control frameworks, and process optimization Maintaining critical services: business continuity and disaster recovery Acquiring information systems: build-or-buy, project management, and development methodologies Auditing and understanding system controls System maintenance and service management, including frameworks and networking infrastructure Asset protection via layered administrative, physical, and technical controls Insider and outsider asset threats: response and management