Itil Lifecycle Publication Suite 5volset
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Itil Lifecycle Publication Suite 5volset
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Author : Great Britain. Office of Government Commerce
language : en
Publisher: TSO
Release Date : 2007
Itil Lifecycle Publication Suite 5volset written by Great Britain. Office of Government Commerce and has been published by TSO this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.
The new core ITIL titles have been commissioned and structured to be read as a five title series, each building on the work of the other. As the five core titles reflect the lifecycle of services, their appeal encompasses the entire spectrum of people involved at any stage of the framework. So, without being the prime audience, everyone involved will benefit from access to the entire library. Publications in the Suite: Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement. The suite of titles offers considerable costs savings against purchasing all five titles individually.
Continual Service Improvement
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Author : OGC - Office of Government Commerce
language : en
Publisher: Stationery Office
Release Date : 2007-05-30
Continual Service Improvement written by OGC - Office of Government Commerce and has been published by Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-30 with Business & Economics categories.
This publication focuses on continual service improvement (CSI) from both an IT service and IT service management perspective. It introduces the concept of CSI at a high level and defines its value before describing common methods and techniques. The guidance is written for managers and practitioners at all levels.
Lifecycle Publication Suite Books And Subscription Pack
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Author : AXELOS.
language : en
Publisher:
Release Date : 2013-06-25
Lifecycle Publication Suite Books And Subscription Pack written by AXELOS. and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-06-25 with categories.
Written by the original authoring team for the ITIL 2011 manuals, these Key Element Guides provides a handy reference to the content contained within the core ITIL Lifecycle publications. They discuss ITIL and its evolution and the need for the Service Lifecycle approach. The titles examine what is meant by best practice framework, how this relates to 'common practice', and about degrees of prescription and what compliance means. The main focus of each the Key Element Guides is to provide an overview of the principles, objectives, key elements, roles and responsibilities, challenges and key lessons for each of the five elements of the service lifecycle
Itil Lifecycle Publication Suite
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Author : Great Britain. Cabinet Office
language : en
Publisher: Tso, the Stationery Office
Release Date : 2011
Itil Lifecycle Publication Suite written by Great Britain. Cabinet Office and has been published by Tso, the Stationery Office this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Computer industry categories.
This pack contains one copy of five titles: ITIL service design (ISBN 9780113313051); ITIL service operation (ISBN 9780113313075); ITIL service strategy (ISBN 9780113313044); ITIL service transition (ISBN 9780113313068); ITIL continual service improvement (ISBN 9780113313082). On covers and title pages: ITIL. Best management practice. Copyright assigned to AXELOS Limited on 1st July 2013
Process Based Unification For Multi Model Software Process Improvement
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Author : Z.D. Kelemen
language : en
Publisher: Zádor Dániel Kelemen
Release Date : 2013-01-30
Process Based Unification For Multi Model Software Process Improvement written by Z.D. Kelemen and has been published by Zádor Dániel Kelemen this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-01-30 with Business & Economics categories.
Many different quality approaches are available in the software industry. Some of the ap-proaches, such as ISO 9001 are not software specific, i.e. they define general requirements for an organization and they can be used at any company. Others, such as Automotive SPICE have been derived from a software specific approach, and can be used for improving specific (in this case automotive) processes. Some are created to improve development processes (e.g. CMMI for Development), others focus on services (e.g. CMMI for Services), and again others are related to particular processes such as software testing (e.g. TMMi) or resource manage-ment (e.g. People CMM). A number of differences among quality approaches exist and there can be various situations in which the usage of multiple approaches is required, e.g. to strengthen a particular process with multiple quality approaches or to reach certification of the compliance to a number of stand-ards. First of all it has to be decided which approaches have potential for the organization. In many cases one approach does not contain enough information for process implementation. Consequently, the organization may need to use several approaches and the decision has to be made how the chosen approaches can be used simultaneously. This area is called Multi-model Software Process Improvement (MSPI). The simultaneous usage of multiple quality ap-proaches is called the multi-model problem. In this dissertation we propose a solution for the multi-model problem which we call the Pro-cess Based Unification (PBU) framework. The PBU framework consists of the PBU concept, a PBU process and the PBU result. We call PBU concept the mapping of quality approaches to a unified process. The PBU concept is operationalized by a PBU process. The PBU result includes the resulting unified process and the mapping of quality approaches to the unified process. Accordingly, we addressed the following research question: Does the PBU framework provide a soluti
Itil Lifecycle Suite
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Author :
language : en
Publisher:
Release Date : 2011
Itil Lifecycle Suite written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Computer industry categories.
The ITIL 2011 Editions have been updated for clarity, consistency, correctness and completeness. ITIL is based upon a lifecycle approach and the core guidance consists of five publications: ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation, ITIL Continual Service Improvement. Each of the five publications represents a stage in the ITIL service lifecycle. With each stage influencing and relying upon the others, the lifecycle moves cyclically from service strategy (where the business requirements are set) to the design, transition, operation and continual improvement of IT services. The lifecycle is driven by business needs and requirements and has a continual feedback system built into every stage to ensure that an organization's service management offering continues to provide measurable value to the business. The process-based framework of the service lifecycle can be adopted and adapted by organizations of all types and sizes.
Itil Lifecycle Publications Suite Handheld Ebooks
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Author : AXELOS.
language : en
Publisher:
Release Date : 2008
Itil Lifecycle Publications Suite Handheld Ebooks written by AXELOS. and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with categories.
Itil V3
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Author : Reino Unido. Office of Government Commerce
language : en
Publisher:
Release Date : 2007
Itil V3 written by Reino Unido. Office of Government Commerce and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with categories.
Itil Foundation Itil
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Author : The Stationery Office
language : en
Publisher: Stationery Office Books (TSO)
Release Date : 2019
Itil Foundation Itil written by The Stationery Office and has been published by Stationery Office Books (TSO) this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019 with IT-infrastruktur categories.
ITIL is a widely adopted body of knowledge and best practices for successful IT Service Management that links with training and certification. ITIL 4 has evolved from the current version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile, and DevOps. ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated and integrated system for the effective governance and management of IT-enabled services. "ITIL Foundation" is the first ITIL 4 publication and the latest evolution of the most widely-adopted guidance for ITSM. Its audience ranges from IT and business students taking their first steps in service management to seasoned professionals familiar with earlier versions of ITIL and other sources of industry best practice. The guidance provided in this publication can be adopted and adapted for all types of organizations and services. To show how the concepts of ITIL can be practically applied to an organization's activities, ITIL Foundation follows the exploits of a fictional company on its ITIL journey.
Itil For Dummies
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Author : Peter Farenden
language : en
Publisher: John Wiley & Sons
Release Date : 2012-04-23
Itil For Dummies written by Peter Farenden and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-04-23 with Business & Economics categories.
ITIL For Dummies provides an easy-to-understand introduction to using best practice guidance within IT service management. It breaks down the 5 stages of the service lifecycle into digestible chunks, helping you to ensure that customers receive the best possible IT experience. Whether readers need to identify their customers' needs, design and implement a new IT service, or monitor and improve an existing service, this official guide provides a support framework for IT-related activities and the interactions of IT technical personnel with business customers and users. Understanding how ITIL can help you Getting to grips with ITIL processes and the service lifecycle Implementing ITIL into your day to day work Learn key skills in planning and carrying out design and implementation projects