Knowledge Management And Drivers Of Innovation In Services Industries
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Knowledge Management And Drivers Of Innovation In Services Industries
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Author : Ordóñez de Pablos, Patricia
language : en
Publisher: IGI Global
Release Date : 2012-04-30
Knowledge Management And Drivers Of Innovation In Services Industries written by Ordóñez de Pablos, Patricia and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-04-30 with Business & Economics categories.
Knowledge Management is concerned with all aspects of eliciting, acquiring, modelling, and managing knowledge. Application of knowledge resources successfully helps the organization to deliver creative products and services. Especially in service business, service job experience and information about the customer, as well as the installed site equipment, are key factors to deliver services efficiently and with high quality. In many cases supporting information is stored in different backend systems and it needs to be retrieved, aggregated, and presented on demand. Knowledge Management and Drivers of Innovation in Services Industries provides a comprehensive collection of knowledge from experts within the Information and Knowledge Management field. Outlining areas on Knowledge Management, Innovation, Information Technologies and Systems, and Services Industry, this book provides insight for academic professors, policymakers, and students alike.
Service Innovation
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Author : Joseph Tidd
language : en
Publisher: Imperial College Press
Release Date : 2003
Service Innovation written by Joseph Tidd and has been published by Imperial College Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Business & Economics categories.
In the most advanced service economies, services create up to three-quarters of the wealth and 85% of employment, and yet we know relatively little about managing innovation in this sector. The critical role of services, in the broadest sense, has long been recognized, but is still not well understood. Most research and management prescriptions have been based on the experience of manufacturing and high technology sectors. There is a clear need to distinguish which, if any, of what we know about managing innovation in manufacturing is applicable to services, what must be adapted, and what is distinct and different. Such is the goal of this book. This unique collection brings together the latest academic research and management practice on innovation in services, and identifies a range of successful organizational responses to current technological opportunities and market imperatives. The contributors include leading researchers, consultants and practitioners in the field, who provide rigorous yet practical insights into managing and organizing innovation in services. Two themes help to integrate the contributions in this book: . OCo That generic good practices exist in the management and organization of innovation in services, which the authors seek to identify, but that these must be adapted to different contexts, specifically the scale and complexity of the tasks, the degree of customization of the offerings, and the uncertainty of the environment. OCo That innovation in services is much more than the application of information technology (IT). In fact, the disappointing returns to IT investments in services have resulted in a widespread debate about the causes and potential solutions OCo the so-called OC productivity paradoxOCO in services. Instead here the authors adopt a broader notion of innovation, including technological, organizational and market change. The key is to match the configuration of organization and technology to the specific market environment. Sample Chapter(s). Introduction (35 KB). Chapter 1: Managing Service Innovation: Variations of Best Practice (490 KB). Contents: Conceptual and Analytical Frameworks for Service Innovation: Services and the Knowledge-Based Economy (I Miles); Service Innovation: Aiming to Win (T Clayton); Sector and National Studies of Innovation in Services: Innovation in Healthcare Delivery (D J Bower); Product Development in Financial Services: Picking the Right Leader for Success (E Chortatsiani); Applying Innovation Management Good Practice to Services: A Composite Framework of Product Development and Delivery Effectiveness in Services (F M Hull & J Tidd); Product Development in Service Enterprises: Case Studies of Good Practice (F M Hull); and other articles. Readership: Graduate students and researchers in management programs; managers."
Icickm2014 Proceedings Of The 11th International Conference On Intellectual Capital Knowledge Management And Organisational Learning
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Author : Jim Rooney
language : en
Publisher: Academic Conferences Limited
Release Date : 2014-10-17
Icickm2014 Proceedings Of The 11th International Conference On Intellectual Capital Knowledge Management And Organisational Learning written by Jim Rooney and has been published by Academic Conferences Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-17 with Education categories.
These proceedings represent the work of researchers participating in the 11th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning - ICICKM 2014, which this year is being held at The University of Sydney Business School, The University of Sydney, Australia. The Conference Co-Chairs are Dr John Dumay from Macquarie University, Sydney, Australia and Dr Gary Oliver from the University of Sydney, Australia. The conference will be opened with a keynote by Goran Roos, Advanced Manufacturing Council, Adelaide, Australia who will address the topic of "Intellectual capital in Australia: Economic development in a high cost economy." The second day will be opened with a from James Guthrie, University of Sydney, Australia on the topic of "Intellectual Capital and the Public Sector Research: Past, Present, and Future."
23rd European Conference On Knowledge Management Vol 1
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Author : Piera Centobelli
language : en
Publisher: Academic Conferences and publishing limited
Release Date : 2022-09-01
23rd European Conference On Knowledge Management Vol 1 written by Piera Centobelli and has been published by Academic Conferences and publishing limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-09-01 with Business & Economics categories.
7th International Conference On Knowledge Management In Organizations Service And Cloud Computing
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Author : Lorna Uden
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-07-18
7th International Conference On Knowledge Management In Organizations Service And Cloud Computing written by Lorna Uden and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-07-18 with Technology & Engineering categories.
The seventh International Conference on Knowledge Management in Organizations (KMO) brings together researchers and developers from industry and the academic world to report on the latest scientific and technical advances on knowledge management in organisations. KMO 2012 provides an international forum for authors to present and discuss research focused on the role of knowledge management for innovative services in industries, to shed light on recent advances in cloud computing for KM as well as to identify future directions for researching the role of knowledge management in service innovation and how cloud computing can be used to address many of the issues currently facing KM in academia and industrial sectors. The conference took place at Salamanca in Spain on the 11th-13th July in 2012.
Knowledge Management In The Public Sector
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Author : David E. McNabb
language : en
Publisher: M.E. Sharpe
Release Date : 2007
Knowledge Management In The Public Sector written by David E. McNabb and has been published by M.E. Sharpe this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Business & Economics categories.
Proceedings Of The 10th International Conference On Intellectual Capital Knowledge Management And Organisational Learning
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Author : Dr Annie Green
language : en
Publisher: Academic Conferences Limited
Release Date : 2013-01-09
Proceedings Of The 10th International Conference On Intellectual Capital Knowledge Management And Organisational Learning written by Dr Annie Green and has been published by Academic Conferences Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-01-09 with Business & Economics categories.
16th European Conference On Innovation And Entrepreneurship Vol 2
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Author : Dr. Florinda Matos
language : en
Publisher: Academic Conferences Limited
Release Date : 2021-09-16
16th European Conference On Innovation And Entrepreneurship Vol 2 written by Dr. Florinda Matos and has been published by Academic Conferences Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-16 with Business & Economics categories.
De Gruyter Handbook Of Coopetition
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Author : James M. Crick
language : en
Publisher: Walter de Gruyter GmbH & Co KG
Release Date : 2025-05-19
De Gruyter Handbook Of Coopetition written by James M. Crick and has been published by Walter de Gruyter GmbH & Co KG this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-05-19 with Business & Economics categories.
While plenty of research has been undertaken on coopetition – the practice of organisations (of different sizes) collaborating with their competitors in informal and/or formal capacities – the wider business community is still learning about how and why companies join forces with their competitors, as well as the benefits and drawbacks of these strategies. The De Gruyter Handbook of Coopetition is designed to showcase some novel studies about the ways that coopetition activities are managed by businesses (using a variety of contexts and research methods), the advantages of these strategies, and insights about what can go wrong when competing firms collaborate with one another. The contributors address certain under-researched issues, such as how coopetition operates in internationally oriented arenas (e.g., for exporters), the dark-side of coopetition strategies, measuring the coopetition construct in empirical research, methodological factors for investigating coopetition activities, and much more. This handbook will benefit academics, postgraduate researchers, students, and practitioners that are interested in the interplay between cooperation and competition.
Energizing Management Through Innovation And Entrepreneurship
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Author : Milé Terziovski
language : en
Publisher: Routledge
Release Date : 2008-09-04
Energizing Management Through Innovation And Entrepreneurship written by Milé Terziovski and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-09-04 with Business & Economics categories.
This book provides an in-depth understanding of key variables that play a significant role at the various stages of the innovation process, leading to successful commercialisation of products and services. Combining interdisciplinary studies in entrepreneurship and innovation, the book consists of contributions focusing on theory, research and practise in the field of innovation, management and entrepreneurship. The role of the entrepreneur is addressed as an innovator who recognises opportunities and convert these into marketable products and services through personal commitment, financial resources and management skill; taking appropriate level of risk. Terziovski has selected a variety of chapters focusing on a wide ranging number of topics including corporate entrepreneurship, entrepreneurial learning strategies, the impact of entrepreneurial practises on competitiveness, human resource management and knowledge management. The main conclusion of the analysis in these chapters is that there is a strong relationship between innovation and entrepreneurship. Moreover, this book articulates two contradictory schools of thought; first that firms with a higher entrepreneurial orientation have higher relative international sales and operate in a greater number of foreign countries; and secondly that entrepreneurial orientation is not associated with subsidiary financial or market performance, but is positively and significantly associated with subsidiary idea generation which are subsequently converted into marketable products and services through the innovation process. This book acts as a negotiation between these two perspectives.