Language In The Workplace Interactions And Miscommunication
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Language In The Workplace Interactions And Miscommunication
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Author : Anja Frank
language : en
Publisher: GRIN Verlag
Release Date : 2016-09-02
Language In The Workplace Interactions And Miscommunication written by Anja Frank and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-09-02 with Literary Collections categories.
Seminar paper from the year 2005 in the subject English Language and Literature Studies - Linguistics, grade: 1,8, Ernst Moritz Arndt University of Greifswald (Anglistik/ Amerikanistik), course: Pragmatics, language: English, abstract: This essay deals with language describing important patterns of interactions which are commonplace in the world of work. The central focus lies on the description of the different kinds of speech acts and their functions. This also involves analysing certain social relations, cultural or gender differences and variations between workplaces which influence the interactions. The essay is based upon a research about intercultural workplace communication in Australia that was published in “Inter-cultural Communication at Work“, written by M. Clyne. In our multi-lingual world language plays an important role in creating a particular kind of working atmosphere. Especially the workplace combines the talents of many people with different traditions, habits, ideas, cultures and languages. But no matter if foreigner or not – when joining a new company new technical terminology and group jargon have to be learned in order to keep up the acquired norms for interaction. This is an important issue when wanting to become an accepted colleague.
Language And Culture At Work
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Author : Stephanie Schnurr
language : en
Publisher: Routledge
Release Date : 2017-01-20
Language And Culture At Work written by Stephanie Schnurr and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-01-20 with Language Arts & Disciplines categories.
Language and Culture at Work provides an overview of the complex role that culture plays in workplace contexts. Eight chapters cover the core aspects of culture at work, comprising: Face and politeness Decision making Leadership Identity Gender Work-life balance The authors draw on a significant corpus of authentic workplace data collected in numerous professional and medical settings involving participants from a variety of different socio-cultural backgrounds (including Chinese, Filipino, Indian, British, Dutch, Hong Kong, Taiwanese and Australian). Using in-depth analyses of authentic interactions and interviews, the book proposes a new integrated framework for researching culture at work from a sociolinguistic perspective. This is key reading for researchers and recommended for those working in the areas of sociolinguistics, communication studies, discourse analysis and applied linguistics. It will be of particular interest to students of professional and workplace communication, intercultural communication and intercultural pragmatics.
Talking At Work
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Author : Lucy Pickering
language : en
Publisher: Springer
Release Date : 2016-12-22
Talking At Work written by Lucy Pickering and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-22 with Language Arts & Disciplines categories.
This book offers original corpus research in a range of workplace contexts including office-based settings, call center interactions and healthcare communication. Chapters in this edited volume bring together leading scholars in the field of corpus analysis in workplace discourse and include data from multiple corpora. Employing a range of qualitative and quantitative analytic approaches including Conversation Analysis, Linguistic Profiling and Register Analysis, the book introduces unique specialized corpus data in the areas of Augmentative and Alternative Communication, nursing, and cross-cultural communication, among others.
Power And Politeness In The Workplace
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Author : Janet Holmes
language : en
Publisher: Routledge
Release Date : 2015-02-20
Power And Politeness In The Workplace written by Janet Holmes and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-20 with Language Arts & Disciplines categories.
Power and Politeness in the Workplace has become established as a seminal text for courses in language and professional communication. Co-authored by bestselling author Janet Holmes, this text provides insights into the way we all talk at work, including a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified. This Routledge Linguistics Classic is here reissued with a new preface from the authors, covering the methods of analysis, an update on the Language in the Workplace project and a look at the work in the context of recent research. Power and Politeness in the Workplace continues to be a vital read for researchers and postgraduate students in the fields of applied linguistics and communication studies.
The Routledge Handbook Of Language In The Workplace
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Author : Bernadette Vine
language : en
Publisher: Routledge
Release Date : 2017-08-09
The Routledge Handbook Of Language In The Workplace written by Bernadette Vine and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-08-09 with Language Arts & Disciplines categories.
The Routledge Handbook of Language in the Workplace provides a comprehensive survey of linguistic research on language in the workplace written by top scholars in the field from around the world. The Handbook covers theoretical and methodological approaches, explores research in different types of workplace settings, and examines some key areas of workplace talk that have been investigated by workplace researchers. Issues of identity have become a major focus in recent workplace research and the Handbook highlights some core issues of relevance in this area, such as gender, leadership, and intercultural communication. As the field has developed, applications of workplace research for both native and non-native speakers have emerged. Insights can inform and improve input from practitioners training workers in a range of fields and across a variety of contexts, and the Handbook foregrounds some of the ways workplace research can do this. This is an invaluable resource for researchers and graduate students interested in learning more about workplace discourse.
Getting Things Done At Work
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Author : Bernadette Vine
language : en
Publisher: John Benjamins Publishing
Release Date : 2004-06-24
Getting Things Done At Work written by Bernadette Vine and has been published by John Benjamins Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-06-24 with Business & Economics categories.
The linguistic study of workplace language is a new and exciting area of research. This book explores the expression of power in a New Zealand workplace through examination of 52 everyday interactions between four women and their colleagues. The main focus of this research is the expression of three types of "control acts", i.e., directives, requests and advice. The women include two managers who demonstrate an interactive participative style of management. They tend to minimise rather than exert power, although their status is still evident in their speech. The study is original in its combination of a quantitative and a qualitative approach, as well as in its combination of a detailed categorisation of head acts and an analysis of context and role relationships. Through the design of the study and the methodology used, the results which are brought forward challenge earlier research both on power and control acts. The data analyzed is drawn from the Wellington Language in the Workplace Project.
Introducing Language In The Workplace
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Author : Bernadette Vine
language : en
Publisher:
Release Date : 2020
Introducing Language In The Workplace written by Bernadette Vine and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020 with Business communication categories.
"Assuming no prior linguistics background, this introductory textbook summarises key topics and issues from workplace discourse research in a clear and accessible manner. The topics covered include how people issue directives, use humour and social talk, and how they manage conflict and disagreement. The role of language in the enactment of identity is also explored, in particular leadership, gender, and cultural identity, along with the implications and applications of workplace research for training and communications skills development. Over 160 international examples are provided as illustration, which come from a wide range of workplace settings, countries and languages. The examples focus on authentic spoken discourse, to demonstrate how theory captures the patterns found in everyday interaction. Introducing Language in the Workplace provides an excellent up-to-date resource for linguistics courses as well as other courses that cover workplace discourse, such as business communication or management studies"--
Pragmatics Pedagogy In English As An International Language
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Author : Zia Tajeddin
language : en
Publisher: Routledge
Release Date : 2020-12-10
Pragmatics Pedagogy In English As An International Language written by Zia Tajeddin and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-12-10 with Foreign Language Study categories.
Pragmatics Pedagogy in English as an International Language aims to bring to light L2 pragmatics instruction and assessment in relation to English as an International Language (EIL). The chapters in this book deal with a range of pedagogically related topics, including the historical interface between L2 pragmatics and EIL, reconceptualization of pragmatic competence in EIL, intercultural dimension of pragmatics pedagogy in EIL, teacher pragmatic awareness of instruction in the context of EIL, pragmatics of politeness in EIL, pragmatic teaching materials for EIL pedagogy, teachers’ and scholars’ perceptions of pragmatics pedagogy in EIL, assessment and assessment criteria in EIL-aware pragmatics, and methods for research into pragmatics in EIL. This book is different from other books about both EIL pedagogy and pragmatics pedagogy. Exploring the interface between different dimensions of pragmatics pedagogy and EIL, it suggests instructional and assessment tasks for EIL-aware pedagogy and directions for research on EIL-based pragmatics pedagogy. Pragmatics Pedagogy in English as an International Language will be useful for a range of readers who have an interest in the pragmatics instruction and assessment of EIL as well as those whose main area of specialization is EIL but would like to know how EIL, with its rich conceptual and empirical background, can go beyond linguistic instruction to embrace the instruction of pragmatic competence.
The Language Of Adult Immigrants
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Author : Elizabeth R. Miller
language : en
Publisher: Multilingual Matters
Release Date : 2014-06-04
The Language Of Adult Immigrants written by Elizabeth R. Miller and has been published by Multilingual Matters this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-06-04 with Language Arts & Disciplines categories.
This book is the first to explore the constitution of language learner agency by drawing on performativity theory, an approach that remains on the periphery of second language research. Though many scholars have drawn on poststructuralism to theorize learner identity in non-essentialist terms, most have treated agency as an essential feature that belongs to or inheres in individuals. By contrast, this work promotes a view of learner agency as inherently social and as performatively constituted in discursive practice. In developing a performativity approach to learner agency, it builds on the work of Vygotsky and Bakhtin along with research on ‘agency of spaces’ and language ideologies. Through the study of discourses produced in interviews, this work explores how immigrant small business owners co-construct their theories of agency, in relation to language learning and use. The analysis focuses on three discursive constructs produced in the interview talk–subject-predicate constructs, evaluative stance, and reported speech–and investigates their discursive effects in mobilizing ideologically normative, performatively realized agentive selves.
The Routledge Handbook Of Language And Professional Communication
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Author : Vijay Bhatia
language : en
Publisher: Routledge
Release Date : 2014-02-24
The Routledge Handbook Of Language And Professional Communication written by Vijay Bhatia and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-02-24 with Language Arts & Disciplines categories.
The Routledge Handbook of Language and Professional Communication provides a broad coverage of the key areas where language and professional communication intersect and gives a comprehensive account of the field. The four main sections of the Handbook cover: Approaches to Professional Communication Practice Acquisition of Professional Competence Views from the Professions This invaluable reference book incorporates not only an historical view of the field, but also looks to possible future developments. Contributions from international scholars and practitioners, focusing on specific issues, explore the major approaches to professional communication and bring into focus recent research. This is the first handbook of language and professional communication to account for both pedagogic and practitioner perspectives and as such is an essential reference for postgraduate students and those researching and working in the areas of applied linguistics and professional communication.