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Leading And Managing Veterinary Teams

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Leading And Managing Veterinary Teams

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Author : Amanda Donnelly
language : en
Publisher:
Release Date : 2022-01-31

Leading And Managing Veterinary Teams written by Amanda Donnelly and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-01-31 with categories.

Running a veterinary practice is hard work. Leading and Managing Veterinary Teams is the book for practice owners and managers who want solutions for veterinary practice success. In this comprehensive resource, Dr. Amanda Donnelly answers common management questions and offers straightforward, practical advice for how you can affect positive change especially in the areas of culture, team development, and daily operations. The book gives you the insight you need to:?Lower your stress and lead with greater confidence?Create a values-based, inclusive culture?Implement an effective team training program?Recruit and retain the best employees to build a high-performance team?Enhance employee empowerment and self-leadership?Manage difficult conversations with team members?Improve operational efficiencyPlus, you will find bonus chapters on financial management and client communications as well as downloadable tools and checklists.By the end of Leading and Managing Veterinary Teams, you'll know how to be a better leader, how to improve team communications, and how to have a more profitable, thriving practice. Equally important, you'll have a go-to reference outlining the success essentials of veterinary practice management to add to your library.

Front Office Management For The Veterinary Team E Book

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Author : Heather Prendergast
language : en
Publisher: Elsevier Health Sciences
Release Date : 2018-12-20

Front Office Management For The Veterinary Team E Book written by Heather Prendergast and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-20 with Medical categories.

Learn to navigate the day-to-day skills you need to be a valuable member of the veterinary office team! Front Office Management for the Veterinary Team, 3rd Edition covers veterinary office duties ranging from: scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagnostic laboratory services, and communicating effectively and compassionately with clients. This edition includes two all-new chapters on strategic planning and leadership, updated coverage of office procedures, veterinary ethics, and technology. In addition, this complete guide to veterinary practice management features step-by-step instructions, making it easier for you to master vital front office tasks! UPDATED! Chapters include the most current information on team leadership, veterinary ethics and legal issues, human resources, and finance management. UPDATED! Coverage of technology and procedures includes new computer screen shots and new photos. Comprehensive coverage of front office skills includes telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Review questions and suggested activities reinforce important concepts presented in each chapter. Coverage of clinical assisting ranges from examinations and history taking for patients to kennels and boarding procedures, as well as radiology and laboratory procedures. Veterinary Ethics and Legal Issues chapter helps you protect the practice, and run an office based on ethical principles. An Evolve companion website lets you practice front office tasks with exercises in bookkeeping/accounts receivable, appointment management, and charting. Downloadable working forms offer practice in completing sample checks, laboratory forms, and incident reports. Information on electronic banking and tax forms ensures that you adhere to the latest financial guidelines. Information on security in office communication covers the most current methods of safe, electronic communication. Practice Point boxes highlight practical information to remember while on the job. Veterinary Hospital Managers Association (VHMA) Critical Competencies are highlighted in each chapter. NEW! Strategic Planning chapter discusses how to strategically plan for the successful future of the veterinary hospital, and will include details on growing the practice, planning the workforce, meeting consumer needs, and increasing the value of the practice. NEW! The Leadership Team chapter discusses how leadership affects the paraprofessional staff, provides suggestions for effective leadership strategies, and methods to set expectations for employees, including attracting and retaining employees, leveraging, empowering and driving employee engagement. NEW! Standard Operating Procedures provides a checklist of important tasks associated with that chapter that must be addressed/completed in the veterinary practice setting.

Front Office Management For The Veterinary Team

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Author : Heather Prendergast
language : en
Publisher: Saunders
Release Date : 2015

Front Office Management For The Veterinary Team written by Heather Prendergast and has been published by Saunders this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with Animal health technicians categories.

This complete guide to veterinary office management covers front office skills, clinical assisting tasks, critical core competencies as outlined by the Veterinary Hospital Managers Association, and pet health insurance and wellness plans.--From publisher description.

Oops I Became A Manager

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Author : Amy Newfield
language : en
Publisher:
Release Date : 2020-09-12

Oops I Became A Manager written by Amy Newfield and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-12 with categories.

Imagine a hospital where your team wants to come to work. They laugh and love their job. Sounds like a fairy tale, right? Well, it doesn't have to be. Complete with step-by-step instructions of how to reshape your team and change your culture, "Oops, I Became a Manager," is a must-read if you want to develop happy, cohesive teams. Oops, I Became a Manager is focused on best practices for coaching veterinary teams to be successful. It is a thorough reference packed with humorous real-life stories and practical information that can be applied to every veterinary hospital. Amy Newfield, MS, CVT, VTS (ECC) is a leader in the veterinary industry, a well-respected international lecturer, and author. After Amy "oops, became a manager," she recognized a gap in the veterinary industry. No matter how many conferences, workshops, books, or podcasts Amy reviewed she struggled to find references that were specific to leading veterinary teams. Drawing on over 20 years of experience in the veterinary profession and a master's degree in leadership, Amy wrote Oops, I Became a Manager to fill that gap. Oops, I Became a Manager focuses on helping veterinary hospital managers, supervisors, and leaders coach their teams more effectively. If you are new to a leadership role or have been in one for some time, this book will help you to: Determine how to structure your hospital Find the right people for manager/supervisor roles Create a healthy workplace environment Develop a solid new employee orientation program Reduce gossip and create positivity Reshape the "it's just a job" mindset to "this is my career and team" Learn to delegate and set boundaries If you're a new front office supervisor, veterinary technician or nurse manager, medical director, or practice manager you discover how to turn that toxic team into a unicorn team.

Front Office Management For The Veterinary Team

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Author : Heather Prendergast
language : en
Publisher: Saunders
Release Date : 2011

Prendergast's Front Office Management for the Veterinary Team is a complete training manual for management of the veterinary office that details step-by-step instructions for performing essential front office skills. This text is designed to serve as a procedures manual for veterinarians, technicians, and staff, focusing specifically on the day-to-day duties of the veterinary team. With increasing expectations of quality care and technology, a team member's knowledge and responsibilities are growing at an exponential rate. Resources on the EVOLVE website reinforce front office tasks and allow you to practice until you master a skill. Interactive working forms give you experience completing sample checks, deposit slips, and incident reports. The latest information on electronic banking and tax forms ensures that you adhere to the most current financial guidelines. What Would You Do/Not Do boxes provide scenarios to expose you to real-life situations that occur in veterinary practice and guide you through to an appropriate resolution. Review questions test your understanding of concepts presented in each chapter. Practice Point boxes highlight essential information. Veterinary Practice and the Law boxes provide essential information about laws that you must know in order to run an ethical practice and to protect the practice. Key terms and learning objectives guide you through study of the most important content.

Leadership In Veterinary Medicine

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Author : Clive Elwood
language : en
Publisher: John Wiley & Sons
Release Date : 2021-12-13

Leadership In Veterinary Medicine written by Clive Elwood and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-13 with Medical categories.

LEADERSHIP IN VETERINARY MEDICINE Leadership in Veterinary Medicine provides both theoretical and practical information for veterinary professionals who are contemplating leadership or currently facing day-to-day leadership challenges. This much-needed book introduces and explores key leadership concepts in the veterinary context whilst encouraging self-reflection through real-world scenarios. Each chapter outlines a particular leadership concept or issue and includes a topic summary, discussion questions, full references and further reading suggestions. This thought-provoking text: Explores the principal areas of leadership for both veterinary professionals and for those leading veterinary professionals Discusses various leadership styles, competencies, behaviours and perspectives Addresses topics such as leadership assessment, organisational dynamics, interpersonal communication, remote and virtual leadership, and collaboration skills Assists readers in developing strategy, leading change, creating effective teams and improving staff engagement Includes practical cases and examples highlighting challenges in veterinary leadership Leadership in Veterinary Medicine is a must-read for all veterinary professionals in leadership posts, for those aspiring to be leaders and for instructors in veterinary schools and veterinary nursing training organisations.

Front Office Management For The Veterinary Team E Book

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Author : Heather Prendergast
language : en
Publisher: Elsevier Health Sciences
Release Date : 2014-09-30

UPDATED Pet Health Insurance and Wellness Programs chapter describes how pet insurance and wellness programs may integrated into a successful business. UPDATED chapters include the most current information on team management, human resources, marketing, inventory management, and preparing and maintaining a budget. UPDATED coverage of technology and procedures includes new computer screen shots, new photos, revised What Would You Do/Not Do boxes addressing real-life situations, and a glossary, helping you make a smooth transition into the workplace.

Practice Management For The Veterinary Team E Book

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Author : Heather Prendergast
language : en
Publisher: Elsevier Health Sciences
Release Date : 2023-11-09

Practice Management For The Veterinary Team E Book written by Heather Prendergast and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-11-09 with Medical categories.

Comprehensive coverage of practice management skills includes leadership, financial management, and strategic planning, as well as telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Coverage of clinical assisting ranges from examinations and history-taking for patients, to kennels and boarding procedures. Veterinary Ethics and Legal Issues chapter helps you learn to protect the practice and run a practice based on ethical principles and veterinary laws. End-of-chapter review questions reinforce key concepts and measure mastery of the content. End-of-chapter Practice Managers Survival Checklist allows you to review the most essential information. Versatile text can be used by practice managers to study for the CVPM exam. Updated content highlights important technological and professional updates to the field impacting medical record management. New chapters covering telehealth and practice integrative management software are included. Current coverage includes a revised Leadership, Professional Development and Human Resources chapter and expanded content in Strategic Planning and Marketing chapters.

Leadership In Veterinary Medicine

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Author : Clive Elwood
language : en
Publisher: John Wiley & Sons
Release Date : 2021-12-07

Practice Management An Issue Of Veterinary Clinics Of North America Small Animal Practice E Book

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Author : Peter Weinstein
language : en
Publisher: Elsevier Health Sciences
Release Date : 2024-02-02

Practice Management An Issue Of Veterinary Clinics Of North America Small Animal Practice E Book written by Peter Weinstein and has been published by Elsevier Health Sciences this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-02-02 with Medical categories.

In this issue of Veterinary Clinics: Small Animal Practice, guest editor Dr. Peter Weinstein brings his considerable expertise to the topic of Practice Management. Operating a successful small animal veterinary practice requires wide-ranging knowledge and familiarity with a multitude of issues. In this issue, top experts provide resources that help readers better understand the business of veterinary practice and the tools to help them decide to own a hospital, manage a practice, or more effectively lead a practice that they already own. Contains 16 relevant, practice-oriented topics including what the future of veterinary practice looks like; digital marketing and social media; optimal team utilization leads to team retention; top ten practice management mistakes; workplace culture; and more. Provides in-depth clinical reviews on practice management, offering actionable insights for clinical practice. Presents the latest information on this timely, focused topic under the leadership of experienced editors in the field. Authors synthesize and distill the latest research and practice guidelines to create clinically significant, topic-based reviews.

Leading And Managing Veterinary Teams

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