Lean For Service Organizations And Offices
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Lean For Service Organizations And Offices
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Author : Debashis Sarkar
language : en
Publisher: Quality Press
Release Date : 2015-01-25
Lean For Service Organizations And Offices written by Debashis Sarkar and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-01-25 with Business & Economics categories.
Service organizations and offices worldwide are beginning to realize that only those companies that are efficient and able to meet the changing needs of customers will survive the fierce competition of the marketplace. Adopting lean puts anyone in a position more likely to build an intimate relationship with customers and build a foundation of operational excellence. Lean as a philosophy is new to the service companies, and many of them struggle to find the correct approach for its adoption. Many declare early victory after a few successful projects only to realize that the benefits do not sustain over a period of time. This happens because they do not really know what it takes for a holistic lean implementation in a service organization.!--nl--Lean has the ability to address a wide range of problems faced by service companies, such as: complexity reduction, sales force productivity enhancement, operations risk control, cost leadership, combining scale with flexibility, service excellence and improving employee morale & involvement. Many of the principles discussed in the book are based on the author’s first-hand experience in lean implementation. Being from a practitioner’s viewpoint, Lean for Service Organizations and Offices is light on theory and heavy on application, exactly what’s needed for a holistic and comprehensive lean transformation. Read an interview with the author in The Hindu.
5s For Service Organizations And Offices
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Author : Debashis Sarkar
language : en
Publisher: Quality Press
Release Date : 2006-02-01
5s For Service Organizations And Offices written by Debashis Sarkar and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-02-01 with Business & Economics categories.
5S is a simple and immensely practical approach to quality improvement which, when implemented effectively, can transform the fabric of a company. Traditionally used in manufacturing companies for little more than housekeeping, its latent power has yet to be leveraged by service companies. Author Debashis Sarkar has pioneered a blueprint for 5S implementation that can take service organizations to greater heights. The principles can also be applied to offices, education institutes, hospitals, and also manufacturing companies who wish to adopt 5S to its full potential. Immensely practical and hands-on, this book is based on the author’s experience in catalyzing an enterprise-wide 5S implementation in India’s largest private sector bank, spread across more than 700 locations not only in India but also in places such as Canada, Singapore, Dubai, and London. This change initiative touched more than 15,000 people and had the involvement of employees across all levels of the organization. The book is based on all that he applied and learnt during this massive roll out. 5S can be converted to a management practice when implemented as a change initiative involving the organization at all levels, from the CEO to the process associate. Implementation requires an all-encompassing workplace system comprising structure, people, processes, practices, and infrastructure. Such a holistic implementation moves 5S away from being just another methodology and to an intervention that can change the hearts and minds of the employees, irrespective of the state of maturity of the organization in improvements. Includes numerous templates that can be used to implement the ideas contained in the book.
Lean Office And Service Simplified
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Author : Drew Locher
language : en
Publisher: CRC Press
Release Date : 2017-07-27
Lean Office And Service Simplified written by Drew Locher and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-27 with Business & Economics categories.
Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by
Lean Organization From The Tools Of The Toyota Production System To Lean Office
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Author : Andrea Chiarini
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-08-04
Lean Organization From The Tools Of The Toyota Production System To Lean Office written by Andrea Chiarini and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-04 with Business & Economics categories.
Lean Organization for Excellence describes the right way to implement lean thinking inside both manufacturing and service industries. After explaining the origins of the concept and discussing 'wastes' and value added, the book aims to set out a precise path of action. To this end, the so-called Hoshin Kanri method of defining business objectives and targets is explained, and a Value Stream Mapping tool that serves to identify all wastes is described. Subsequent chapters cover each of the TPS (Toyota Production System) tools, from 5S to SMED, and special attention is devoted to the Ducati case study, in which tools such as 5S and Kanban are applied. Lean metrics and the innovative Value Stream Accounting are discussed, and the closing chapter focuses on Lean Office for the service industry. Each chapter includes illustrations and tables relating to practical cases concerning the subject under consideration, based on real consultancy experiences.
5s For Service Organizations And Offices
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Author : Debashis
language : en
Publisher: Pearson Education India
Release Date : 2008-09
5s For Service Organizations And Offices written by Debashis and has been published by Pearson Education India this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-09 with categories.
The Kaizen Event Planner
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Author : Karen Martin
language : en
Publisher: CRC Press
Release Date : 2017-07-27
The Kaizen Event Planner written by Karen Martin and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-07-27 with Business & Economics categories.
Kaizen Events are an effective way to train organizations to break unproductive habits and adopt a continuous improvement philosophy while, at the same time, achieve breakthrough performance-level results. Through Kaizen Events, cross-functional teams learn how to make improvements in a methodological way. They learn how to quickly study a process,
Lean For Service Organizations And Offices
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Author : Debashis Sarkar
language : en
Publisher:
Release Date : 2007
Lean For Service Organizations And Offices written by Debashis Sarkar and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Industrial management categories.
Office Lean
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Author : Ken Eakin
language : en
Publisher: CRC Press
Release Date : 2019-09-26
Office Lean written by Ken Eakin and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-26 with Business & Economics categories.
Struggling to apply Lean effectively in your office environment? Office Lean is a book for anyone who wants to apply Lean better in contexts where the work is both intangible and complex. it explains in simple terms, what Lean is -- and what Lean isn’t -- enabling office professionals to understand how it can be successfully applied to their complex office-based work environments. Contrary to popular opinion, Lean is not only for mass manufacturing or healthcare. It applies just as much to the digital world of "knowledge work" industries such as banking and financial services, software development, and government. But the fundamental concepts, straight from the factory floor, need a fair amount of translation to be effectively applied in cube farms. Overturning the common perception that Lean is about imposing rigid rules, or simply eliminating waste in the name of "efficiency", Eakin presents Lean as a dynamic, flexible, people-centric philosophy that delivers outstanding business results by improving employee engagement and customer experience. Office Lean helps Lean practitioners (leaders/managers and coaches/consultants) working in professional office environments access the amazing, transformative results Lean can bring to their specific domains. It combines clear explanations of the core concepts of the Lean philosophy with relevant, practical examples from the fields of accounting, finance, insurance, IT and government.
The Complete Lean Enterprise
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Author : Beau Keyte
language : en
Publisher: CRC Press
Release Date : 2004-07-30
The Complete Lean Enterprise written by Beau Keyte and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-07-30 with Business & Economics categories.
"Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research" Most lean initiatives conducted by manufacturers are focused mostly on shop-floor activities — mapping the value stream of raw material to the shop-floor customer. Much of the untapped potential for productivity improvements lies, however, in non-
Lean For Service Organizations And Offices
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Author : Debashis
language : en
Publisher: Pearson Education India
Release Date : 2008-09
Lean For Service Organizations And Offices written by Debashis and has been published by Pearson Education India this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-09 with categories.