Les Interactions En Site Commercial
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Les Interactions En Site Commercial
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Author : Catherine Kerbrat-Orecchioni
language : fr
Publisher: ENS Editions
Release Date : 2008
Les Interactions En Site Commercial written by Catherine Kerbrat-Orecchioni and has been published by ENS Editions this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Business & Economics categories.
Objets d'étude passionnants à plus d'un titre, les recherches sur les interactions en site commercial s'attachent, par l'observation des échanges ordinaires, à dégager les « évidences invisibles» sur lesquelles fonctionnent les communications quotidiennes. Ce sont des interactions semi-institutionnalisées, fortement « scriptées », mais dont l'analyse montre qu'elles progressent en fait sur la base d'incessantes petites négociations entre les participants sur les « façons de faire ». Ce sont aussi des « praxéogrammes complexes », imbriquant des activités verbales et non verbales, dont la description vient enrichir la connaissance des modalités multiples de l'action. Elles comportent enfin certains enjeux relationnels qui méritent d'être analysés de près. Pour toutes ces raisons, elles sont également un objet de choix pour l'étude des variations, interculturelles en particulier. Les études réunies dans cet ouvrage abordent ce type d'interactions à partir de l'analyse de données collectées dans des situations naturelles diversifiées (boutiques, centres commerciaux, agences, vente au porte-à-porte, dans différents sites urbains français et étrangers), avec des méthodologies illustrant plusieurs versions de la linguistique interactionnelle. Les ouvrages d'analyse interactionnelle réunissant comme celui-ci des études détaillées de corpus « authentiques », à la fois divers et cohérents, sur un type particulier d'interactions, sont à ce jour très peu nombreux. Ce volume, par son caractère transdisciplinaire, s'adresse aussi bien aux chercheurs en sciences du langage qu'en communication, psychologie sociale ou ethnographie.
Encounters At The Counter
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Author : Barbara Fox
language : en
Publisher: Cambridge University Press
Release Date : 2023-01-31
Encounters At The Counter written by Barbara Fox and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-01-31 with Language Arts & Disciplines categories.
Bringing together a diverse collection of studies from a team of international scholars, this pioneering volume focuses on interactions in shops, exploring the dynamics of conversation between sellers and customers. Beginning with the emergence of a 'need' for a product before the request to a seller is actually made, all the way through to the payment phase, it explores the rich and deeply methodical practices employed by customers and sellers as they go about the apparently mundane work of buying and selling small items. It looks at how seller and customer interact both verbally, and by means of manipulating the material objects involved, across a range of different kinds of purchase. Providing new insights into multimodal human interaction and the organisation of the commercial activity, it aims to bring about a new understanding of the fundamental ways in which economic value, possession and ownership is achieved.
The Pragmatics Of Sensitive Activities In Institutional Discourse
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Author : Maj-Britt Mosegaard Hansen
language : en
Publisher: John Benjamins Publishing Company
Release Date : 2018-06-14
The Pragmatics Of Sensitive Activities In Institutional Discourse written by Maj-Britt Mosegaard Hansen and has been published by John Benjamins Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-06-14 with Language Arts & Disciplines categories.
This volume examines the way participants orient to aspects of their interactions with others as interpersonally sensitive across an array of languages and contemporary institutional settings. The individual chapters address interactional episodes where the participants signal that elements of the exchanges they are engaged in are problematic in terms of the vulnerability of their own and/or each other’s face and the role-identities assumed throughout the interactions. The volume contributors examine a range of activities. In some of these, an orientation to interpersonal sensitivity is expected, such as citizens’ encounters with traffic police officers, negotiations with a line manager, political news interviews, or public inquiries. Other types of activity, such as service calls or guided tours, involve no such expectations in and of themselves. In some cases, the situated vulnerabilities studied here, whether expected or not, lead to deviation from the expected trajectory of the communicative event, with implications for goal achievement. The collection of papers draws on diverse analytic perspectives. These include interactional discourse analysis, interactional linguistics, and conversation analysis. The diversity of languages and institutional environments examined will be of interest to students and scholars with an interest in face-to-face interaction and serve to stimulate debate in the field of pragmatics and beyond. Originally published as special issue of Pragmatics and Society 7:4 (2016).
Handbook Of Business Discourse
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Author : Francesca Bargiela-Chiappini
language : en
Publisher: Edinburgh University Press
Release Date : 2009-05-12
Handbook Of Business Discourse written by Francesca Bargiela-Chiappini and has been published by Edinburgh University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-05-12 with Language Arts & Disciplines categories.
The Handbook of Business Discourse is the most comprehensive overview of the field to date. It offers an accessible and authoritative introduction to a range of historical, disciplinary, methodological and cultural perspectives on business discourse and addresses many of the pressing issues facing a growing, varied and increasingly international field of research. The collection also illustrates some of the challenges of defining and delimiting a relatively recent and eclectic field of studies, including debates on the very definition of 'business discourse'. Part One includes chapters on the origins, advances and features of business discourse in Europe, North America, Australia and New Zealand. Part Two covers methodological approaches such as mediated communication, corpus linguistics, organisational discourse, multimodality, race and management communication, and rhetorical analysis. Part Three moves on to look at disciplinary perspectives such as sociology, pragmatics, gender studies, intercultural communication, linguistic anthropology and business communication. Part Four looks at cultural perspectives across a range of geographical areas including Spain, Brazil, Japan, Korea, China and Vietnam. The concluding section reflects on future developments in Europe, North America and Asia.
The Cambridge Handbook Of Intercultural Pragmatics
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Author : Istvan Kecskes
language : en
Publisher: Cambridge University Press
Release Date : 2022-10-20
The Cambridge Handbook Of Intercultural Pragmatics written by Istvan Kecskes and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-10-20 with Language Arts & Disciplines categories.
Intercultural pragmatics addresses one of the major issues of human communication in the globalized world: how do people interact with each other in a language other than their native tongue, and with native speakers of the language of interaction? Bringing together a globally-representative team of scholars, this Handbook provides an authoritative overview to this fascinating field of study, as well as a theoretical framework. Chapters are grouped into 5 thematic areas: theoretical foundation, key issues in Intercultural Pragmatics research, the interface between Intercultural Pragmatics and related disciplines, Intercultural Pragmatics in different types of communication, and language learning. It addresses key concepts and research issues in Intercultural Pragmatics, and will trigger fresh lines of enquiry and generate new research questions. Comprehensive in its scope, it is essential reading not only for scholars of pragmatics, but also of discourse analysis, cognitive linguistics, communication, sociolinguistics, linguistic anthropology, and second language teaching and learning.
Francophone Perspectives Of Learning Through Work
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Author : Laurent Filliettaz
language : en
Publisher: Springer
Release Date : 2015-07-09
Francophone Perspectives Of Learning Through Work written by Laurent Filliettaz and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-07-09 with Education categories.
This book generates a comprehensive account of ways in which practice-based learning has been conceptualized in the Francophone context. Learning for occupations, and the educational and practice-based experiences supporting it are the subject of increased interest and attention globally. Governments, professional bodies, workplaces and workers are now looking for experiences that support the initial and ongoing development of occupational capacities. Consequently, more attention is being given to workplaces as sites for this learning. This focus on learning through work has long been emphasised in the Francophone world, which has developed distinct traditions and conceptions of associations between work and learning. These include ergonomics and professional didactics. Yet, whilst being accepted and of long standing in the Francophone world, these conceptions and traditions, and the practices supporting them are little known about or understood in the Anglophone world, which is the dominant medium for scientific and educational discussion. This book addresses this problem through drawing on accounts from France, Switzerland and Canada that make accessible and elaborate these traditions, conceptions and practices through examples of their applications to occupationally related learning. These accounts offer variations and culturally-specific developments of these traditions, but collectively emphasize a preoccupation with how both work and learning need to be understood through situated considerations of persons enacting their work practice. In this way, they offer noteworthy and worthwhile contributions to contemporary global considerations of learning through work.
Verbal Communication
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Author : Andrea Rocci
language : en
Publisher: Walter de Gruyter GmbH & Co KG
Release Date : 2016-03-07
Verbal Communication written by Andrea Rocci and has been published by Walter de Gruyter GmbH & Co KG this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-03-07 with Language Arts & Disciplines categories.
Common sense tells us that verbal communication should be a central concern both for the study of communication and for the study of language. Language is the most pervasive means of communication in human societies, especially if we consider the huge gamut of communication phenomena where spoken and written language combines with other modalities, such as gestures or pictures. Most communication researchers have to deal with issues of language use in their work. Classic methods in communication research - from content analysis to interviews and questionnaires, not to mention the obvious cases of rhetorical analysis and discourse analysis - presuppose the understanding of the meaning of spontaneous or elicited verbal productions. Despite its pervasiveness, verbal communication does not currently define one cohesive and distinct subfield within the communication discipline. The Handbook of Verbal Communication seeks to address this gap. In doing so, it draws not only on the communication discipline, but also on the rich interdisciplinary research on language and communication that developed over the last fifty years as linguistics interacted with the social sciences and the cognitive sciences. The interaction of linguistic research with the social sciences has produced a plethora of approaches to the study of meanings in social context - from conversation analysis to critical discourse analysis, while cognitive research on verbal communication, carried out in cognitive pragmatics as well as in cognitive linguistics, has offered insights into the interaction between language, inference and persuasion and into cognitive processes such as framing or metaphorical mapping. The Handbook of Verbal Communication volume takes into account these two traditions selecting those issues and themes that are most relevant for communication scholars. It addresses background matters such as the evolution of human verbal communication and the relationship between verbal and non-verbal means of communication and offers a an extensive discussion of the explicit and implicit meanings of verbal messages, with a focus on emotive and figurative meanings. Conversation and fundamental types of discourse, such as argument and narrative, are presented in-depth, as is the key notion of discourse genre. The nature of writing systems as well as the interaction of spoken or written language with non-verbal modalities are devoted ample attention. Different contexts of language use are considered, from the mass media and the new media to the organizational contexts. Cultural and linguistic diversity is addressed, with a focus on phenomena such as multilingual communication and translation. A key feature of the volume is the coverage of verbal communication quality. Quality is examined both from a cognitive and from a social perspective. It covers topics that range from to the cognitive processes underlying deceptive communication to the methods that can be used to assess the quality of texts in an organizational context.
Pragmatic Variation In First And Second Language Contexts
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Author : J. César Félix-Brasdefer
language : en
Publisher: John Benjamins Publishing
Release Date : 2012
Pragmatic Variation In First And Second Language Contexts written by J. César Félix-Brasdefer and has been published by John Benjamins Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Language Arts & Disciplines categories.
Departing from Schneider and Barron (2008), representing the emerging field of Variational Pragmatics, this volume examines pragmatic variation focusing on methods utilized to collect and analyze data in a variety of first (L1) and second (L2) language contexts. The objectives are to: (1) examine variation in such areas of pragmatics as speech acts, conventional expressions, metapragmatics, stance, frames, mitigation, communicative action, (im)politeness, and implicature; and (2) critically review central methodological concerns relevant for research in pragmatic variation, such as coding, ethical issues, qualitative and quantitative methods, and individual variation. Theoretical frameworks vary from variationist and interactional sociolinguistics, to variational pragmatics. This collection contains eleven chapters by leading scholars, including two state-of-the art chapters on key methodological issues of pragmatic variation study. Given the theoretical perspectives, methodological focus, and analyses, the book will be of interest to those who study pragmatics, discourse analysis, second language acquisition, sociolinguistics, corpus linguistics, and language variation.
The Routledge Handbook Of Hispanic Applied Linguistics
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Author : Manel Lacorte
language : en
Publisher: Routledge
Release Date : 2014-09-19
The Routledge Handbook Of Hispanic Applied Linguistics written by Manel Lacorte and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-09-19 with Language Arts & Disciplines categories.
This book provides a comprehensive overview of Hispanic applied linguistics, allowing students to understand the field from a variety of perspectives and offering insight into the ever-growing number of professional opportunies afforded to Spanish language program graduates. The goal of this book is to re-contextualize the notion of applied linguistics as simply the application of theoretical linguistic concepts to practical settings and to consider it as its own field that addresses language-based issues and problems in a real-world context. The book is organized into five parts: 1) perspectives on learning Spanish 2) issues and environments in Spanish teaching 3) Spanish in the professions 4) the discourses of Spanish and 5) social and political contexts for Spanish. The book’s all-inclusive coverage gives students the theoretical and sociocultural context for study in Hispanic applied linguistics while offering practical information on its application in the professional sector.
Face Communication And Social Interaction
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Author : Francesca Bargiela-Chiappini
language : en
Publisher: Equinox Publishing (UK)
Release Date : 2009
Face Communication And Social Interaction written by Francesca Bargiela-Chiappini and has been published by Equinox Publishing (UK) this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Language Arts & Disciplines categories.
This book offers an alternative approach in focusing on the ways in which face is both constituted in and constitutive of social interaction, and its relationship to self, identity and broader sociocultural expectations.