Leveraging Ai And Emotional Intelligence In Contemporary Business Organizations
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Leveraging Ai And Emotional Intelligence In Contemporary Business Organizations
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Author : Sharma, Dipanker
language : en
Publisher: IGI Global
Release Date : 2023-12-18
Leveraging Ai And Emotional Intelligence In Contemporary Business Organizations written by Sharma, Dipanker and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-12-18 with Business & Economics categories.
Organizations are facing an array of complex challenges that demand innovative solutions. From managing a diverse workforce and harnessing the power of data analytics to adapting to remote work and the pressing need for emotionally intelligent leaders, the demands on modern businesses are constantly evolving and increasing. Staying ahead of these challenges is not only essential for survival but also for thriving in an ever-changing environment. Leveraging AI and Emotional Intelligence in Contemporary Business Organizations is a compass that guides academic scholars, students, and practitioners through the turbulent seas of modern business management. It dissects the problems and offers clear, well-researched solutions. With a team of respected researchers, academicians, and professionals at the helm, this book is a beacon of knowledge, illuminating the path to success in today's business landscape.
Leveraging Emotional And Artificial Intelligence For Organisational Performance
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Author : Catherine Prentice
language : en
Publisher: Springer Nature
Release Date : 2023-05-11
Leveraging Emotional And Artificial Intelligence For Organisational Performance written by Catherine Prentice and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-05-11 with Computers categories.
This book takes a fresh stance and views EI and AI as services that are provided by service employees and machines as organisational offerings to customers. As emotional intelligence (EI) and artificial intelligence (AI) have been cited to have broad effects on individuals, businesses and beyond, this book is focused on the organisational context, specifically how they affect employees and customers from a marketing perspective. The stance in this book is consistent with the conceptualisation of a service. This book holds that intelligence in businesses must turn into organisational assets to manifest their values. Further, this book explores this service-dominant logic era, and compared to tangible products, service plays a key role in organisational performance and customer relationship with the organisation. Intelligence exhibited either by human or machine is not a tangible product, but can be utilised as a service to assist employees in performing tasks and delivering services as well as facilitating business transaction and customer experience. This book is structured as follows. Chapters 2 and 3 demystify emotional and artificial intelligence, from different perspectives, including conceptualisations, the history and evolution of the concepts, how they function and where they can apply to. These discussions help readers understand what exactly these two intelligences are. Chapters 4 and 5 analyse how emotional intelligence is related to employees and customers, respectively, with a focus on service organisations. Chapters 6–8 are dedicated to anatomising AI and how it is operationalised as a service to influence employees and customers. Specifically, viewing AI as a service, Chapter 6 examines the impact of AI service quality and how it is related to employee service quality. Chapter 7 analyses the influence of AI service quality on customers. Based on the discussion in Chapters 6 and 7, Chapter 8 is extended to develop a scale to measure such AI service, named AI service quality. The last three chapters of this book integrate EI and AI to analyse their respective impacts on employees and customers. Chapter 9 proposes EI as a moderator of AI, whereas Chapter 10 proposes AI as a moderator of EI. Chapter 11 employs service profit chain to integrate EI and AI in the chain relationship to understand their effects on both employees and customers. This chapter broadly covers the service industry with a focus on tourism and hospitality sector. The discussion on the impact of EI and AI is complemented with empirical studies conducted in tourism or hospitality context to address their effects in these sectors.
Ai And Emotional Intelligence For Modern Business Management
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Author : Bhardwaj, Bhawana
language : en
Publisher: IGI Global
Release Date : 2023-10-16
Ai And Emotional Intelligence For Modern Business Management written by Bhardwaj, Bhawana and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-16 with Business & Economics categories.
The ever-evolving field of management in today's corporate world is marked by constant disruptions and turbulence. The emergence of Artificial Intelligence (AI) and Emotional Intelligence (EI) presents opportunities for automation, optimization, and effective leadership, but it also raises concerns about job displacement and the need to bridge the gap between these two domains. AI and Emotional Intelligence for Modern Business Management: Bridging the Gap and Nurturing Success offers solutions to closing the knowledge gap. This book provides comprehensive insights and practical strategies to academic scholars, researchers, practitioners, educators, and students. Targeting a diverse audience, this book serves as a solution-oriented resource for navigating the complexities of AI and EI in business management. By addressing both AI and EI, the book equips readers with the necessary tools to integrate these domains seamlessly into modern business management practices, stimulating informed discussions, inspiring innovative approaches, and fostering a deeper understanding of the opportunities and challenges posed by these emerging fields.
Ai And Emotional Intelligence For Modern Business Management
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Author : Bhawana Bhardwaj
language : en
Publisher:
Release Date : 2023-10-16
Ai And Emotional Intelligence For Modern Business Management written by Bhawana Bhardwaj and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-10-16 with Business & Economics categories.
"This book addresses the operational, managerial, and contemporary business management issues to provide thoughtful insight and stimulate discussion and debate amongst industry stakeholders and academicians about the role of artificial intelligence and emotional intelligence in modern business management"--
Digital Twin Technology And Ai Implementations In Future Focused Businesses
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Author : Ponnusamy, Sivaram
language : en
Publisher: IGI Global
Release Date : 2024-01-04
Digital Twin Technology And Ai Implementations In Future Focused Businesses written by Ponnusamy, Sivaram and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-01-04 with Computers categories.
In the modern and data-driven business landscape, organizations face an increasingly complex challenge: how to harness the power of Artificial Intelligence (AI) and digital twin technology to stay competitive and relevant. This challenge is exacerbated by the rapid evolution of these technologies and the urgent need for businesses to adapt. AI continues to advance in areas such as language comprehension, pattern recognition, decision-making, and experiential learning, while digital twins are transforming into electronic replicas of real-world entities. Consequently, businesses grapple with the complexities of navigating this transformative convergence. Digital Twin Technology and AI Implementations in Future-Focused Businesses addresses the pressing issue of how AI and digital twin technology are altering the very fabric of business operations. It delves into the profound implications for productivity, creativity, and decision-making in organizations across diverse industries. Staying ahead of the technical curve is crucial, and this book equips readers with the knowledge and insights needed to thrive in this evolving business landscape.
Information Logistics For Organizational Empowerment And Effective Supply Chain Management
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Author : Nozari, Hamed
language : en
Publisher: IGI Global
Release Date : 2023-12-05
Information Logistics For Organizational Empowerment And Effective Supply Chain Management written by Nozari, Hamed and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-12-05 with Business & Economics categories.
Information Logistics for Organizational Empowerment and Effective Supply Chain Management delves into the profound impact of information technology on modern businesses and supply chains. As the world becomes increasingly reliant on the virtuous triangle of the Internet of Things (IoT), big data, and artificial intelligence (AI), industries face both challenges and opportunities. This book explores the multifaceted effects of information logistics on supply chain performance, considering various dimensions and key indicators. With a focus on empowering supply chains, the book uncovers procedures and tools that can enhance the intelligence, security, flexibility, agility, and efficiency of logistics systems. By understanding the interplay between traditional logistics and the information space, readers gain valuable insights into building seamless, intelligent supply chains for the contemporary world. Ideal for students, researchers, and graduates in industrial engineering, industrial management, economics, mathematics, and related fields, this book offers a comprehensive resource for understanding and implementing smart supply chain practices. Professionals working in diverse industries such as food, arbitration, agriculture, electronics, and more will find practical applications and solutions for improving logistics processes. Additionally, individuals with an interest in smart supply chains and the evolving landscape of information logistics will find this book a valuable reference.
Artificial Intelligence For Managers
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Author : Malay A. Upadhyay
language : en
Publisher: BPB Publications
Release Date : 2020-09-17
Artificial Intelligence For Managers written by Malay A. Upadhyay and has been published by BPB Publications this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-09-17 with Computers categories.
Understand how to adopt and implement AI in your organization Key Features _ 7 Principles of an AI Journey _ The TUSCANE Approach to Become Data Ready _ The FAB-4 Model to Choose the Right AI Solution _ Major AI Techniques & their Applications: - CART & Ensemble Learning - Clustering, Association Rules & Search - Reinforcement Learning - Natural Language Processing - Image Recognition Description Most AI initiatives in organizations fail today not because of a lack of good AI solutions, but because of a lack of understanding of AI among its end users, decision makers and investors. Today, organizations need managers who can leverage AI to solve business problems and provide a competitive advantage. This book is designed to enable you to fill that need, and create an edge for your career. The chapters offer unique managerial frameworks to guide an organization's AI journey. The first section looks at what AI is; and how you can prepare for it, decide when to use it, and avoid pitfalls on the way. The second section dives into the different AI techniques and shows you where to apply them in business. The final section then prepares you from a strategic AI leadership perspective to lead the future of organizations. By the end of the book, you will be ready to offer any organization the capability to use AI successfully and responsibly - a need that is fast becoming a necessity. What will you learn _ Understand the major AI techniques & how they are used in business. _ Determine which AI technique(s) can solve your business problem. _ Decide whether to build or buy an AI solution. _ Estimate the financial value of an AI solution or company. _ Frame a robust policy to guide the responsible use of AI. Who this book is for This book is for Executives, Managers and Students on both Business and Technical teams who would like to use Artificial Intelligence effectively to solve business problems or get an edge in their careers. Table of Contents 1.Preface 2.Acknowledgement 3.About the Author 4.Section 1: Beginning an AI Journey a. AI Fundamentals b. 7 Principles of an AI Journey c. Getting Ready to Use AI 5.Section 2: Choosing the Right AI Techniques a. Inside the AI Laboratory b. How AI Predicts Values & Categories c. How AI Understands and Predicts Behaviors & Scenarios d. How AI Communicates & Learns from Mistakes e. How AI Starts to Think Like Humans 6.Section 3: Using AI Successfully & Responsibly a. AI Adoption & Valuation b. AI Strategy, Policy & Risk Management 7.Epilogue
Demystifying The Dark Side Of Ai In Business
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Author : Dadwal, Sumesh
language : en
Publisher: IGI Global
Release Date : 2024-03-11
Demystifying The Dark Side Of Ai In Business written by Dadwal, Sumesh and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-03-11 with Business & Economics categories.
Demystifying the Dark Side of AI in Business delves into the often-overlooked negative aspects of Artificial Intelligence (AI) and its implications for organizations. In an era where AI is rapidly transforming industries and work environments, it is crucial to understand the potential risks and challenges associated with its implementation. Drawing from a wide range of global perspectives, this book brings together articles from leading researchers, academicians, and professionals across disciplines to shed light on the dark side of AI. Through academic rigor and meticulous analysis, the book addresses key topics such as unethical AI implementation, safety risks, negative social impacts, unintended consequences, and legal concerns surrounding AI adoption. This book covers crucial topics such as governance, ethical concerns, safety risks, social impacts, and future perspectives. By illuminating the negative implications of AI, this book paves the way for responsible and informed AI adoption, ensuring a balance between the potential benefits and the inherent risks associated with this transformative technology. Targeting researchers, academicians, professionals, and students with a wide range of interests, this book offers a rich understanding of the theoretical and practical implications of AI. It serves as a valuable resource for management disciplines like human resource management, marketing, financial management, and operations management, enabling readers to grasp the nuances of ai in different organizational contexts.
Data Driven Intelligent Business Sustainability
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Author : Singh, Sonia
language : en
Publisher: IGI Global
Release Date : 2023-12-05
Data Driven Intelligent Business Sustainability written by Singh, Sonia and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-12-05 with Computers categories.
Data-driven decision making is crucial for ensuring the long-term sustainability of businesses and economic growth. While rapid technological advancements have enabled the collection and analysis of data on an unprecedented scale, businesses face challenges in adopting evidence-based decision making. Data-Driven Intelligent Business Sustainability is a comprehensive guide that examines the challenges and opportunities presented by data-driven decision making. It covers new technologies like blockchain, IoT, and AI, explores their potential for sustainable business success, and provides guidance on managing cybersecurity threats. The book also includes case studies and examples of successful implementations of data-driven decision making, making it a practical resource for those seeking to upskill or reskill in this field. Targeted at computer science and engineering professionals, researchers, and students, the book provides valuable insights into the role of data-driven decision making in business sustainability, helping businesses achieve long-term success.
Big Data Analytics Techniques For Market Intelligence
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Author : Darwish, Dina
language : en
Publisher: IGI Global
Release Date : 2024-01-04
Big Data Analytics Techniques For Market Intelligence written by Darwish, Dina and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-01-04 with Computers categories.
The ever-expanding realm of Big Data poses a formidable challenge for academic scholars and professionals due to the sheer magnitude and diversity of data types, along with the continuous influx of information from various sources. Extracting valuable insights from this vast and complex dataset is crucial for organizations to uncover market intelligence and make informed decisions. However, without the proper guidance and understanding of Big Data analytics techniques and methodologies, scholars may struggle to navigate this landscape and maximize the potential benefits of their research. In response to this pressing need, Professor Dina Darwish presents Big Data Analytics Techniques for Market Intelligence, a groundbreaking book that addresses the specific challenges faced by scholars and professionals in the field. Through a comprehensive exploration of various techniques and methodologies, this book offers a solution to the hurdles encountered in extracting meaningful information from Big Data. Covering the entire lifecycle of Big Data analytics, including preprocessing, analysis, visualization, and utilization of results, the book equips readers with the knowledge and tools necessary to unlock the power of Big Data and generate valuable market intelligence. With real-world case studies and a focus on practical guidance, scholars and professionals can effectively leverage Big Data analytics to drive strategic decision-making and stay at the forefront of this rapidly evolving field.