Library Performance Accountability And Responsiveness

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Library Performance And Service Competition

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Author : Larry Nash White
language : en
Publisher: Elsevier
Release Date : 2014-01-23

Library Performance And Service Competition written by Larry Nash White and has been published by Elsevier this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-23 with Language Arts & Disciplines categories.

A practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting customers; strategic needs; identify library competitors; strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment. These strategic competitive responses would allow the library to increase the value of its service impact and effectiveness while increasing customer appreciation and the libraries advantage in the competitive service environment. - Written by a highly knowledgeable practitioner from the library field - Experience of the author (library and for-profit management experience) provides a hybrid/blended view of library competition and management responses from both the library and for-profit management worlds - Written to applicable to all types of libraries

Library Performance Accountability And Responsiveness

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Author : Ernest R. DeProspo
language : en
Publisher: Praeger
Release Date : 1990

Library Performance Accountability And Responsiveness written by Ernest R. DeProspo and has been published by Praeger this book supported file pdf, txt, epub, kindle and other format this book has been release on 1990 with Language Arts & Disciplines categories.

This volume is the most comprehensive compilation of ideas related to library performance yet assembled. It brings together noted researchers and successful library directors and educators who have extended the landmark findings and efforts of their mentor and friend, Ernest DeProsp. The editors give a historical account of contemporary measurement activities; suggest methodologies for measuring performance; offer viewpoints on planning, goal-setting and validity; and comment on problems associated with planning, one of the major tools of measurement. Readers of the book will develop informed opinions about planning, a practice that when entered into unaware can enslave an organization in endless data gathering routines and tax their endurance beyond reasonable points. Thought-provoking comments on the directions taken, and not taken, by library thinkers challenge the reader to speculate about current library-think.

Library Statistics For The Twenty First Century World

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Author : Michael Heaney
language : en
Publisher: Walter de Gruyter
Release Date : 2009

Library Statistics For The Twenty First Century World written by Michael Heaney and has been published by Walter de Gruyter this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Language Arts & Disciplines categories.

The International Federation of Library Associations began a global statistics project in relation to worldwide libraries in 2006. The results are reported here from all over the world and there are several papers specifically on public libraries and university libraries.

Library Statistics For The Twenty First Century World

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Author : Michael Heaney
language : en
Publisher: Walter de Gruyter
Release Date : 2009-05-08

Library Statistics For The Twenty First Century World written by Michael Heaney and has been published by Walter de Gruyter this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-05-08 with Language Arts & Disciplines categories.

An international collaboration between IFLA, the UNESCO Institute of Statistics and the International Organization for Standardization (ISO) has developed standards for new library indicators for the twenty-first century. The existing international library statistics were developed nearly 40 years ago. This book presents the first results using the new statistics, and look forward to the next steps. It also contains other initiatives and developments in the fields of library statistics, benchmarking and indicators.

Assessing Service Quality

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Author : Peter Hernon
language : en
Publisher: American Library Association
Release Date : 2010-01-19

Assessing Service Quality written by Peter Hernon and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-01-19 with Business & Economics categories.

This classic book is brought fully up to date as Hernon and Altman integrate the use of technology into the customer experience. They offer solid, practical ideas for developing a customer service plan that meets the library's customer-focused mission, vision, and goals, challenging librarians to think about customer service in new ways.

O Range Seed Technical Bulletin

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Author : Florida State Library
language : en
Publisher:
Release Date : 1992

O Range Seed Technical Bulletin written by Florida State Library and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1992 with Libraries categories.

Silencing Scientists And Scholars In Other Fields

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Author : Gordon Moran
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 1998-04-20

Silencing Scientists And Scholars In Other Fields written by Gordon Moran and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998-04-20 with Education categories.

An examination of power paradigm controls, peer review and scholarly communication. It covers issues such as: silencing scholars within totalitarian and democratic forms of government; intellectual freedom, intellectual suppression, the big lie and the freedom to lie; and rhetoric versus reality.

Administration Of The Public Library

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Author : Alice Gertzog
language : en
Publisher: Bloomsbury Publishing PLC
Release Date : 1994-01-01

Administration Of The Public Library written by Alice Gertzog and has been published by Bloomsbury Publishing PLC this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994-01-01 with Literary Collections categories.

Combines theory and practical advice to address public library policies, procedures, resources, and human relations in a clear manner. "Expect future editions of this eminently readable, yet well-documented text." —LIBRARY JOURNAL

Community Empowerment Through Research Innovation And Open Access

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Author : Joko Sayono
language : en
Publisher: Routledge
Release Date : 2021-07-20

Community Empowerment Through Research Innovation And Open Access written by Joko Sayono and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-07-20 with Social Science categories.

ICHSS is an international seminar that is held every two years organized by the Research and Community Service Institute of the State University of Malang. The meeting aims to discuss the theoretical and practical developments of Social Sciences and Humanities in Indonesia and other countries with a view to build academic networks by gathering academics from various research institutes and universities. Community empowerment serves as a trigger to increase community independence and to cope with the challenges resulting from the rapid development of technology. An important aspect of the community empowerment effort is to link the results of innovation research for the benefit of community. The results of research should not only be limited to publications in the academic environment. Open Access to various forms of the existing literature is one of the requirements for innovative research to develop optimally. Therefore, this seminar has also served as a place for field researchers from various geographical areas to socialize, to discuss and to find solutions to current issues in the field of social sciences and humanities, as well as to build cooperation and synergy in creating ideas for mutual collaboration and to create joint research.

New Organizational Designs

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Author : Bob Travica
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 1999-05-12

New Organizational Designs written by Bob Travica and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-05-12 with Language Arts & Disciplines categories.

The organizational world today has been characterized in various terms - turmoil, chaos, the age of paradox and unreason. Common to all these characterizations is that the conventional wisdom fails in responding to novel challenges triggered by the pervasive and radical change of organizations. Information, knowledge, information worker and information technology are at the epicenter of these changes and surprises. This book explores new organizational designs, such as, the network and virtual organization from the information perspective. In addition, proposed is a model of the nontraditional organization in which information work evolves around teams that directly serve customers. This model was put on a test, and elements of the nontraditional organization were identified in firms that have been around for quite some time - the public accounting industry, and specifically its technologically most advanced segment. The book aims at transferring experience and facilitating interest for methods of organizing suitable for the information age.