Library User Metaphors And Services
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Library User Metaphors And Services
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Author : Carl Gustav Johannsen
language : en
Publisher: Walter de Gruyter GmbH & Co KG
Release Date : 2015-09-25
Library User Metaphors And Services written by Carl Gustav Johannsen and has been published by Walter de Gruyter GmbH & Co KG this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-09-25 with Language Arts & Disciplines categories.
How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.
Library User Metaphors And Services
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Author : Carl Gustav Johannsen
language : en
Publisher:
Release Date : 2015
Library User Metaphors And Services written by Carl Gustav Johannsen and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015 with categories.
Digital Library Use
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Author : Ann P. Bishop
language : en
Publisher: MIT Press
Release Date : 2003
Digital Library Use written by Ann P. Bishop and has been published by MIT Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Computers categories.
Viewing digital libraries as sociotechnical systems, networks of people and technology interacting with society.
Library User Education
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Author : Barbara I. Dewey
language : en
Publisher: Scarecrow Press
Release Date : 2002-05-09
Library User Education written by Barbara I. Dewey and has been published by Scarecrow Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-05-09 with Reference categories.
'...Material presented here is replete with concrete new ideas not only for collaboration, but also for funding, training, personal involvement, Web-based instruction, and other concepts too numerous to mention. And the best thing about these ideas is that they are not the usual endlessly-discussed theories_these are ideas that have worked_and some which have failed_in the real world...Despite the myriad new works available today related to library instruction in general and information literacy in particular, none is devoted solely to collaborative efforts between teaching faculty and librarians. This is where Library User Education: Powerful Learning, Powerful Partnerships shines_just as in the real world, it's all about collaboration.' _Angela Weiler, Portal
Design User Experience And Usability Interactive Experience Design
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Author : Aaron Marcus
language : en
Publisher: Springer
Release Date : 2015-07-20
Design User Experience And Usability Interactive Experience Design written by Aaron Marcus and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-07-20 with Computers categories.
The three-volume set LNCS 9186, 9187, and 9188 constitutes the proceedings of the 4th International Conference on Design, User Experience, and Usability, DUXU 2015, held as part of the 17th International Conference on Human-Computer Interaction, HCII 2015, in Los Angeles, CA, USA, in August 2015, jointly with 13 other thematically similar conferences. The total of 1462 papers and 246 posters presented at the HCII 2015 conferences were carefully reviewed and selected from 4843 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of Human-Computer Interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. The total of 132 contributions included in the DUXU proceedings were carefully reviewed and selected for inclusion in this three-volume set. The 64 papers included in this volume are organized in topical sections on designing the social media experience, designing the learning experience, designing the playing experience, designing the urban experience, designing the driving experience, designing the healthcare patient's experience, and designing for the healthcare professional's experience.
Challenging The Jacks Of All Trades But Masters Of None Librarian Syndrome
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Author : George J. Fowler
language : en
Publisher: Emerald Group Publishing
Release Date : 2018-09-17
Challenging The Jacks Of All Trades But Masters Of None Librarian Syndrome written by George J. Fowler and has been published by Emerald Group Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-09-17 with Language Arts & Disciplines categories.
This volume will explore the current purpose of librarianship and libraries, how we become “Masters of our Domains”, develop expertise in various elements of the profession, and how we extend outward into our communities.
Visual Interfaces To Digital Libraries
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Author : Chaomei Chen
language : en
Publisher: Springer
Release Date : 2003-07-01
Visual Interfaces To Digital Libraries written by Chaomei Chen and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-07-01 with Computers categories.
Visual Interfaces to Digital Libraries exploit the power of human vision and spatial cognition to help individuals mentally organize and electronically access and manage large and complex information spaces. They draw on progress in the field of information visualization and seek to shift the users' mental load from slow reading to faster perceptual processes such as visual pattern recognition. Based on two workshops, the book presents an introductory overview as well as a closing listing of the top ten problems in the area by the volume editors. Also included are 16 thoroughly reviewed and revised full papers organized in topical sections on visual interfaces to documents, document parts, document variants, and document usage data; visual interfaces to image and video documents; visualization of knowledge domains; cartographic interfaces to digital libraries; and a general framework.
Electronic Commerce And Web Technologies
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Author : Kurt Bauknecht
language : en
Publisher: Springer
Release Date : 2003-06-30
Electronic Commerce And Web Technologies written by Kurt Bauknecht and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-06-30 with Computers categories.
We welcome you to the Second International Conference on E commerce and Web Technology (ECWEB 2001) held in conjunction with DEXA 2001 in Munich, Germany. This conference, now in its second year, is a forum to bring together researchers from academia and commercial developers from industry to discuss the state of the art in E commerce and web technology and explore new ideas. We thank you all for coming to Munich to participate and debate the new emerging advances in this area. The research presentation and discussion during the conference will help to exchange new ideas among the researchers, developers, and practitioners. The conference program consists of an invited talk by Hannes Werthner, University of Trento, Italy, as well as the technical sessions. The regular sessions cover topics from XML Transformations and Web Development to User Behavior and Case Studies. The workshop has attracted more than 80 papers and each paper has been reviewed by at least 3 program committee members for its merit. The program committee have selected 31 papers for presentation. We would like to express our thanks to the people who helped put together the technical program: the program committee members and external reviewers for their timely and rigorous reviews of the papers, the DEXA organizing committee for their help in administrative work and support, and special thanks to Gabriela Wagner for always responding promptly.
Assessing Service Quality
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Author : Peter Hernon
language : en
Publisher: American Library Association
Release Date : 2015-05-12
Assessing Service Quality written by Peter Hernon and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-12 with Language Arts & Disciplines categories.
Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. Since Assessing Service Quality premiered in 1998, receiving the prestigious Highsmith Library Literature Award, scores of library managers and administrators have trusted its guidance for applying a customer-centered approach to service quality and performance evaluation. This extensively revised and updated edition explores even further the ways technology influences both the experiences of library customers and the ways libraries themselves can assess those experiences. With a clear focus on real-world application, the authors Challenge conventional thinking about the utility of input, output, and performance metrics by suggesting new ways to think about the evaluation and assessment of library servicesExplain service quality and customer satisfaction, and demonstrate how they are separate but intertwinedIdentify procedures for qualitatively and quantitatively measuring both service quality and satisfactionEncourage libraries to take action by presenting concrete steps they can take to become more customer-centricOffer a range of customer-related metrics that provide insights useful for library planning and decision making, such as surveys and focus groupsThis book shows how to nurture an environment of continuous improvement through effective service quality assessment.
Virtual Worlds Real Libraries
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Author : Lori Bell
language : en
Publisher: Information Today, Inc.
Release Date : 2008
Virtual Worlds Real Libraries written by Lori Bell and has been published by Information Today, Inc. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Computers categories.
"Virtual Worlds, Real Libraries is designed to help librarians and educators recognize the potential of multi-user virtual environments (MUVEs) and consider ways to get involved as they proliferate. Lori Bell, Rhonda B. Trueman, and 24 contributors describe innovative projects in Second Life and other virtual worlds, and demonstrate how reference, teaching, collections, discussion groups, young adult programs, and other services can be successfully applied in a virtual environment."--Cover.