Management Strat Gique Des Services Et Innovation
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Management Strat Gique Des Services Et Innovation Complexit Et N Cessit
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Author : Xavier Pavie
language : fr
Publisher: Editions L'Harmattan
Release Date : 2010-04-01
Management Strat Gique Des Services Et Innovation Complexit Et N Cessit written by Xavier Pavie and has been published by Editions L'Harmattan this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-04-01 with Business & Economics categories.
La mise en oeuvre d'un service est orchestrée quasi entièrement par des individus. La première difficulté est de gérer la motivation, l'empathie, la psychologie. Concernant l'innovation, la dimension humaine est aussi prépondérante : dans le fait de proposer une idée, de faire émerger une solution, de faire évoluer une proposition. Cet ouvrage revient sur la complexité humaine du management des services et de l'innovation, et plus globalement sur leurs enjeux.
Management Strat Gique Des Services Et Innovation
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Author :
language : en
Publisher:
Release Date : 2010
Management Strat Gique Des Services Et Innovation written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010 with Service industries categories.
"La mise en oeuvre d'un service est orchestrée quasi entièrement par des individus. La première difficulté est de gérer la motivation, l'empathie, la psychologie. Concernant l'innovation, la dimension humaine est aussi prépondérante : dans le fait de proposer une idée, de faire émerger une solution, de faire évoluer une proposition. Cet ouvrage revient sur la complexité humaine du management des services et de l'innovation, et plus globalement sur leurs enjeux."--Résumé de l'éditeur.
Knowledge Driven Service Innovation And Management It Strategies For Business Alignment And Value Creation
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Author : Chew, Eng K.
language : en
Publisher: IGI Global
Release Date : 2012-11-30
Knowledge Driven Service Innovation And Management It Strategies For Business Alignment And Value Creation written by Chew, Eng K. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-30 with Business & Economics categories.
"This book provides a comprehensive collection of research and analysis on the principles of service, knowledge and organizational capabilities, clarifying IT strategy procedures and management practices and how they are used to shape a firm's knowledge resources"--Provided by publisher.
Management Strat Gique De L Innovation
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Author : Hélène Delacour
language : fr
Publisher:
Release Date : 2014-11-12
Management Strat Gique De L Innovation written by Hélène Delacour and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-11-12 with categories.
Comment créer de la valeur à travers l'innovation ? Comment gérer les relations concurrentielles à travers sa stratégie d'innovation ? Comment mettre en place une stratégie d'innovation continue ? Comment assurer l'acceptation et le succès de l'innovation par un ensemble de parties prenantes ? Faut-il ouvrir ou fermer ses innovations à l'extérieur ? Une entreprise doit-elle exploiter ses ressources et compétences ou explorer de nouvelles voies pour innover ? Le but de cet ouvrage est d'apporter des réponses à ces questions et à bien d'autres encore. Si de nombreux livres sont centrés sur le point de vue de la créativité ou du marketing (le consommateur face aux produits/services innovants), l'objet de cet ouvrage est d'aborder la problématique de l'innovation sous un angle original, en s'intéressant au management stratégique de l'innovation. Il offre ainsi au lecteur des concepts et des outils qui lui permettront de définir ou de comprendre une stratégie d'innovation. Afin d'illustrer et d'enrichir le propos, de nombreux exemples variés, aussi bien historiques que très actuels et issus de différents secteurs (grande consommation, BtoB, grandes entreprises, PME, etc.), sont proposés. Un cas de synthèse permet de faire le bilan d'une question centrale de manière détaillée à la fin de chaque chapitre.[Source : 4e de couv.]
Managing Change And Innovation In Public Service Organizations
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Author : Kerry Brown
language : en
Publisher: Routledge
Release Date : 2012-10-02
Managing Change And Innovation In Public Service Organizations written by Kerry Brown and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-10-02 with Business & Economics categories.
The context and environment of public services is becoming increasingly complex and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.
Innovation In Public Services
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Author : Stephen P. Osborne
language : en
Publisher: Routledge
Release Date : 2017-10-02
Innovation In Public Services written by Stephen P. Osborne and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-02 with Business & Economics categories.
In response to changes in internal needs, external organizational environments, and the expectations of shareholders – most notably, citizens and politicians – innovation is now an important common-place aspect of governance and the running of public service organizations. Given the ongoing financial and economic crisis, which presents a significant challenge to public service organizations (PSOs), there is a growing need to establish innovative strategies in order to survive the crisis, and provide the basis for future sustainable growth. This book contributes towards the discussion of PSO innovation through theoretically informed empirical studies of innovation across a range of theories, topics and fields. Studies examine the role of citizens, managers, and public service organizations; the adoption, diffusion, implementation, and management of innovations; collaboration, communication, and information technologies; and decision-making, ethical principles, HR management, leadership, and procurement. The studies – which examine the situation in a range of countries in Europe and Asia – cover a range of different organizations such as non-profits, health service organizations, and local governments. This book was originally published as a special issue of Public Management Review.
Managing Innovation
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Author : Joe Tidd
language : en
Publisher: John Wiley & Sons
Release Date : 2018-06-05
Managing Innovation written by Joe Tidd and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-06-05 with Business & Economics categories.
Managing Innovation is the bestselling text for graduate and undergraduate students and a classic in the field. Emphasizing practical, evidence based tools and resources, this title provides students with the knowledge base to successfully manage innovation, technology, and new product development. The holistic approach addresses the interplay between the markets, technology, and the organization, while relating the unique skill set required to manage innovation and innovation processes. The sixth edition of Managing Innovation continues to include the popular Innovation in Action sections in each chapter which are now newly titled Case Studies, and also features a number of new cases, updated and new research notes and references, and links to videos, audio interviews, activities, and case studies. The sixth edition also features new material on emerging innovation themes, including business model innovation, user innovation, crowd-sourcing, creativity, entrepreneurship, service innovation, public services, and more. The rapid pace of the field's evolution has brought an increase in multi-disciplinary approaches and skills, while expanding the available tool kit and pushing the boundaries of possibility forward. This text provides expert navigation through the abundance of new data, new methods, new concepts, and approaches but it is designed to encourage and support tailored experimentation, not replace it. Equipped with a strong foundation and a productive innovation management mindset, todays students will be equipped to bring about the eras next great advances.
Service Science Research Strategy And Innovation Dynamic Knowledge Management Methods
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Author : Delener, N.
language : en
Publisher: IGI Global
Release Date : 2012-01-31
Service Science Research Strategy And Innovation Dynamic Knowledge Management Methods written by Delener, N. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-01-31 with Business & Economics categories.
"This book explores areas such as strategy development, service contracts, human capital management, leadership, management, marketing, e-government, and e-commerce"--Provided by publisher.
The Management Of Technological Innovation
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Author : Mark Dodgson
language : en
Publisher: OUP Oxford
Release Date : 2008-02-07
The Management Of Technological Innovation written by Mark Dodgson and has been published by OUP Oxford this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-02-07 with Business & Economics categories.
The management of technological innovation (MTI) is one of the most important challenges facing businesses today. Innovation has become the fundamental driver of competitiveness for firms of all sizes in virtually all business sectors and nations. The first edition of this book has become one of the most popular texts for students of innovation and technology management. This new edition sees David Gann and Ammon Salter join Mark Dodgson as authors, drawing on their combined experience of 60 years of researching and teaching MTI. It combines the most relevant theoretical analysis with contemporary and historical empirical evidence to provide a comprehensive, yet concise and readable, guide to the challenges of MTI. By explaining the innovation process the book reveals the broad scope of MTI and its importance for company survival, growth and sustainability. It describes how MTI has to be managed strategically and how this is successfully achieved by formulating and implementing strategy and delivering value. Chapters provide frameworks, tools and techniques, and case studies on managing: innovation strategy, communities, and networks, R&D, design and new product and service development, operations and production, and commercialization. Based on robust analysis, the book provides a wide range of empirical evidence from a huge diversity of case studies, with around fifty case studies newly written for this edition. It analyses MTI in all parts of the world, in companies large and small, and in services, manufacturing, and resource-based business sectors. This new edition has been fully revised and updated to reflect the latest teaching and research, and to ensure its continuing relevance to the contemporary world of MTI. It will be an important resource for academics, students, and managers throughout the world, is a recommended text for students of innovation and technology management at postgraduate and undergraduate level, and is particularly valuable for MBA courses.
Adoption Of Innovation
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Author : Alexander Brem
language : en
Publisher: Springer
Release Date : 2015-04-10
Adoption Of Innovation written by Alexander Brem and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-04-10 with Business & Economics categories.
This edited volume brings together academics from both innovation and marketing fields to explore the additional value for companies that can be generated with the innovations in marketing and the marketing of innovations. If ideas need to reach the marketplace, then marketing strategies, concepts and tools - such as the continuous development of new product and services - become vital for their success. On the other hand, marketing management is influenced by innovation as illustrated by the way social media and Internet have revolutionized the traditional marketing-mix. Such linkages between innovation and marketing research need to be much stronger as companies have to convince internal and external stakeholders to achieve successful innovation strategies. State-of-the-art research output from different perspectives would suit the needs of a researcher as well as the company CEO alike.