Managing Business And Service Networks
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Managing Business And Service Networks
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Author : Lundy Lewis
language : en
Publisher: Springer
Release Date : 2013-03-24
Managing Business And Service Networks written by Lundy Lewis and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-24 with Computers categories.
Most everything in our experience requires management in some form or other: our gardens, our automobiles, our minds, our bodies, our love lives, our businesses, our forests, our countries, etc. Sometimes we don’t call it “management” per se. We seldom talk about managing our minds or automobiles. But if we think of management in terms of monitoring, maintaining, and cultivating with respect to some goal, then it makes sense. We certainly monitor an automobile, albeit unconsciously, to make sure that it doesn’t exhibit signs of trouble. And we certainly try to cultivate our minds. This book is about managing networks. That itself is not a new concept. We’ve been managing the networks that support our telephones for about 100 years, and we’ve been managing the networks that support our computers for about 20 years. What is new (and what motivated me to write this book) is the following: (i) the enormous advancements in networking technology as we transition th st from the 20 century to the 21 century, (ii) the increasing dependence of human activities on networking technology, and (iii) the commercialization of services that depend on networking technology (e.g., email and electronic commerce).
Operations Management Of Distributed Service Networks
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Author : Niv Ahituv
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-06
Operations Management Of Distributed Service Networks written by Niv Ahituv and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-06 with Business & Economics categories.
Distributed service networks encompass various facilities with which we have daily contact. In the public sector they include, for instance, ambulance, fire, and police services; in the business sector they include maintenance and repair services, road services, courier services, and the like. Policy making problems in distributed service networks can be clearly classified into a number of hierarchical levels. The levels are distinguished by the time horizon of the problem, by the amount of cost involved in the implementation of a solution, and by the political implications of the solution. This top-down classification is typical of what is known as the "systems approach," advocating that the direction of the analysis of complex systems should be from the whole to the details. The top-down classification consists of the following categories of policies: 1. Zoning: How should a network be partitioned into subzones? 2. Station location: Where should service stations or service units be located? 3. Resource allocation: What amount of resources should be allocated to the stations? vii viii Preface 4. Dispatching, routing, and repositioning: What is the optimal dis patching policy, what are the optimal routes for nonbusy units, and under what circumstances is it worthwhile to reposition a certain idle unit? A top-down approach implies that each of the problems is solved separately; however, the solution of a higher-level problem sets constraints on problems at lower levels.
Business Relating Business
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Author : Ian Wilkinson
language : en
Publisher: Edward Elgar Publishing
Release Date : 2010-01-01
Business Relating Business written by Ian Wilkinson and has been published by Edward Elgar Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-01-01 with Business & Economics categories.
This is a most informative, comprehensive, and well-written book. It is full of interesting detail, and the analysis though involving many complex ideas is presented in a coherent and logical style that ensures the reader s interest in retained throughout. It is very suited for its intended market final undergraduate and postgraduate students in a variety of disciplines, including business, business organisation, marketing, and customer-relationship management. First Trust Bank Economic Outlook and Business Review This book demonstrates that no organisation is an island, but is part of a complex structure composed of a myriad of other organisations. The author provides an analytical framework within which an organisation s marketing strategy may recognise the opportunities and challenges offered by the interrelated networks within which it operates. Don Dixon, formerly of Temple University and Penn State University, US With few exceptions, professors of marketing are balanced and diplomatic and avoid being personal or original. They hide behind references to Journal of Marketing articles; it makes them feel secure. Not so Ian Wilkinson. No doubt well-read, he explores the networks of B2B marketing on his own terms, with originality; business dancing is such a creative example. Read his book and learn to business dance! Evert Gummesson, Stockholm University, Sweden This book assesses the nature and development of collaborative advantages as a means to boost international competitiveness as well as the performance of both organisations and nations. Business Relating Business argues that business performance depends on the way a firm is connected to other firms and organisations and not just its own skill and resources. The book synthesises thinking from marketing, management, economics and international business with evolutionary biology and complexity theory, as well as integrating many years research on interfirm relations and networks. It develops the management and policy implications of adopting relationship and network perspectives and sets out an agenda for future research. Ian Wilkinson brings together the latest thinking and research in the area and this book will be of particular interest to academics focusing on a wide range of subjects within business and management and marketing including: industrial and business-to-business marketing, marketing channels, supply chain management, purchasing, relationship marketing and management, strategic alliances and joint ventures, business strategy and competition. The book will also appeal to economists as well as researchers in management and economic sociology, industrial and organisation structure and strategy.
Managing Business And Service Networks
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Author : Lundy Lewis
language : en
Publisher: Springer Science & Business Media
Release Date : 2005-12-07
Managing Business And Service Networks written by Lundy Lewis and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-12-07 with Computers categories.
Most everything in our experience requires management in some form or other: our gardens, our automobiles, our minds, our bodies, our love lives, our businesses, our forests, our countries, etc. Sometimes we don’t call it “management” per se. We seldom talk about managing our minds or automobiles. But if we think of management in terms of monitoring, maintaining, and cultivating with respect to some goal, then it makes sense. We certainly monitor an automobile, albeit unconsciously, to make sure that it doesn’t exhibit signs of trouble. And we certainly try to cultivate our minds. This book is about managing networks. That itself is not a new concept. We’ve been managing the networks that support our telephones for about 100 years, and we’ve been managing the networks that support our computers for about 20 years. What is new (and what motivated me to write this book) is the following: (i) the enormous advancements in networking technology as we transition th st from the 20 century to the 21 century, (ii) the increasing dependence of human activities on networking technology, and (iii) the commercialization of services that depend on networking technology (e.g., email and electronic commerce).
The Network Experience
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Author : Peter H.M. Vervest
language : en
Publisher: Springer Science & Business Media
Release Date : 2008-10-14
The Network Experience written by Peter H.M. Vervest and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-10-14 with Business & Economics categories.
Digital networking technologies are empowering organizations to form dynamic networks, generating exceptional or ‘smart’ results. These Smart Business Networks (SBNs) enable individual organizations to compete more effectively and to respond better to a changing world. This idea attracted a diverse group of academic scholars and business professionals to Beijing from May 19-23, 2008, hosted by Tsinghua University. They discovered new ways to manage network resources, operate business processes across a network, create a business operations platform, understand the importance of network position and the smart mastering of technology. Effective managers, they concluded, must have a firm understanding of these fundamental network concepts in order to orchestrate the networks of the future. This book presents the results of an intense and energizing event which resulted in new theoretical foundations and practical insights.
Managing Service Level Quality
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Author : Peter Massam
language : en
Publisher: John Wiley & Sons
Release Date : 2003-04-11
Managing Service Level Quality written by Peter Massam and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003-04-11 with Technology & Engineering categories.
QoS (Quality of Service) and Network Management are old topics. However, the fusion of IP style multimedia and wireless networks (3G) means that network managers who might previously have dealt with one or the other, must now manage and provide service guarantees for the both. This is where Managing Service Level Quality across Wireless and Fixed Networks steps in. It begins by examining the mechanisms that already existed in fixed IP data networks prior to the introduction of probe and agent technology. A look at these later developments is then supplemented with a real-world scenario of how real time application performance monitoring can not only provide service level management but can also aid in root cause analysis. This same model is then applied to a wireless environment examining which elements are required to be able to deliver multimedia services across 2nd and 3rd generation mobile networks, detailing the components of data networking that will assist in guaranteeing service level performance and the constraints placed on those guarantees when passing services over an air interface to a wireless-enabled device. It asks a simple question: will multimedia applications and the guaranteed levels of service required by them work when traversing from fixed to wireless networks? It tracks QoS components and mechanisms of both environments and looks at what will provide the glue in this brave new converged world and also provides empirical data to back up the conclusions drawn. First book available which applies QoS techniques and technologies to wireless/mobile networks 3G/UMTS Deals with the search for the real time information that constitutes the "customer experience" in terms of application performance so that service levels can be verified against measurable and relevant data in a true end-to-end manner across both fixed and wireless networks Presents probe and agent technology Features a real-world scenario of how real time application performance monitoring can not only provide service level management but can also aid in root cause analysis - this will be of particular interest to practitioner Analyses which elements are required in order to deliver multimedia services across 2nd and 3rd generation mobile networks Details the components of data networking that will assist in guaranteeing service level performance Essential reading for Wireless and IP data network professionals/practitioners, network managers and architects, technical consultants, quality assessment engineers, infrastructure vendors, application developers, portal designers, wireline operators, lecturers, postgraduates, senior undergraduate students and industry trainees.
Future Networks Services And Management
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Author : Mehmet Toy
language : en
Publisher: Springer Nature
Release Date : 2021-11-24
Future Networks Services And Management written by Mehmet Toy and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-11-24 with Technology & Engineering categories.
This book describes the networks, applications, services of 2030 and beyond, their management. Novel end-to-end network and services architectures using cloud, wired, wireless, and space technologies to support future applications and services are presented. The book ties key concepts together such as cloud, space networking, network slicing, AI/ML, edge computing, burst switching, and optical computing in achieving end-to-end automated future services. Expected future applications, services, and network and data center architectures to support these applications and services in the year 2030 and beyond, along with security, routing, QoS, and management architecture and capabilities are described. The book is written by recognized global experts in the field from both industry and academia.
Integrated Management From E Business Perspective
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Author : Pradeep Ray
language : en
Publisher: Springer Science & Business Media
Release Date : 2003
Integrated Management From E Business Perspective written by Pradeep Ray and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2003 with Business & Economics categories.
E-business covers a broad spectrum of businesses based on the Internet, including e-commerce, e-healthcare, e-government and e tailing. While substantial attention is given to the planning and development of e-business applications, the efficiency and effectiveness of e-business systems will largely depend on management solutions. These management solutions demand a good grasp of both the technical and business perspectives of an e-business service. Addressing the problem of managing e-business as a set of networked services, this text links enterprise management with network and systems management. It provides an overview of the emerging techniques for IT service management from a business perspective with case studies from telecommunication and healthcare sectors. It integrates the business perspective with relevant technical standards, such as SNMP, WBEM and DMI. This book presents some concepts and methodologies that enable the development of effective and efficient management systems for networked services.
Smart Business Networks
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Author : Peter H.M. Vervest
language : en
Publisher: Springer Science & Business Media
Release Date : 2005-12-14
Smart Business Networks written by Peter H.M. Vervest and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-12-14 with Business & Economics categories.
Scientists from management and strategy, information systems, engineering and telecommunications have discussed a novel concept: Smart Business Networks. They see the future as a developing web of people and organizations, bound together in a dynamic and unpredictable way, creating smart outcomes from quickly (re-)configuring links between actors. The question is: What should be done to make the outcomes of such a network 'smart', that is, just a little better than that of your competitor? More agile, with less pain, with more return to all the members of the network, now and over time? The technical answer is to create a 'business operating system' that should run business processes on different organisational platforms. Business processes would become portable: The end-to-end management of processes running across many different organizations in many different forms would become possible. This book presents you the outcomes of an energizing and new direction in management science.
Service Management
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Author : John R. Bryson
language : en
Publisher: Springer Nature
Release Date : 2020-11-26
Service Management written by John R. Bryson and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-11-26 with Business & Economics categories.
This textbook offers a fully integrated approach to the theory and practice of service management, exploring the operational dynamics, management issues and business models deployed by service firms. It builds on recent developments in service science as an interdisciplinary research area with emphasis on integration, adaptability, optimization, sustainability and rapid technological adoption. The book explores seven fundamental processes that are key to successfully managing service businesses, helping students gain insights into: how to manage service businesses, with coverage of both small firms and large transnationals service business models, operations and productivity managing service employees how service firms engage in product and process innovation marketing, customers and service experiences internationalization of service businesses the ongoing servitization of manufacturing This unique textbook is an ideal resource for upper undergraduate and postgraduate students studying service businesses and practitioners.