Managing Change In It Outsourcing
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Managing Change In It Outsourcing
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Author : Albert Plugge
language : en
Publisher: Springer
Release Date : 2012-11-12
Managing Change In It Outsourcing written by Albert Plugge and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-11-12 with Business & Economics categories.
Through case studies this volume provides evidence that a link between sourcing capabilities and organizational structure contributes to a positive sourcing performance. Reveals that providers who are able to adapt to changing client circumstances, whilst establishing a fit, succeed in achieving a sustainable performance.
The Role Of Organisational Change Management In Offshore Outsourcing Of Information Technology Services
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Author : T. R. Ramanathan
language : en
Publisher: Universal-Publishers
Release Date : 2009-03
The Role Of Organisational Change Management In Offshore Outsourcing Of Information Technology Services written by T. R. Ramanathan and has been published by Universal-Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-03 with Business & Economics categories.
This research study seeks to understand the nature of organisational change with respect to offshore outsourcing of information technology services in a multinational pharmaceutical company, and to examine the effectiveness of approaches used to manage this change so that lessons may be drawn from these experiences. Despite the abundant literature on effective organisational change management, the key factors that need to be managed properly at different stages of the offshore outsourcing process are not well understood. The research adopts a processual view to paint a broad picture of the issues involved in these different stages. A generic process model of change, based on the review of the change literature, was first developed to represent how change was intended to occur. This model focuses on the following four stages in the change process: context, diagnosis and planning, implementation, and institutionalisation. The research employs an interpretive case study approach and draws on fieldwork from three independent information systems departments (cases) of the company, where offshore outsourcing programmes were implemented. Qualitative data from semi-structured interviews, direct observation and document analysis are analysed by applying the generic process model to produce a detailed account of the way in which change was managed in the case organisations. The findings reveal that a combination of contextual factors, both external and internal to the company, influenced the adoption and use of offshore outsourcing in the case organisations. Externally, the economic forces were found to be the main catalyst for the change, while internally the role of the executive leadership and the lack of internal resources further explain the motivations behind the adoption of offshore outsourcing. The study illustrates that achieving successful outcomes from offshore outsourcing activities critically depends on the organisation adequately addressing a number of factors, such as conveying a sense of urgency, developing and communicating the vision, identifying the benefits of change and how they will be delivered, generating short-term wins, providing education and training, developing a fit between the change and organisational culture, etc., throughout the change process. The findings also highlight the effects of offshore outsourcing on the case organisations, including change in job roles and responsibilities and organisational learning activities that enable corrective actions to improve change management efforts. An important contribution of this research is the development of a model providing a more comprehensive understanding of the change process associated with the implementation of offshore IT outsourcing. Recommendations for policy makers and change managers to improve change management practice based on the research findings, as well as recommendations for further research, form a significant part of the conclusions.
Strategic Outsourcing
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Author : Bharat Vagadia
language : en
Publisher: Springer Science & Business Media
Release Date : 2011-10-27
Strategic Outsourcing written by Bharat Vagadia and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-10-27 with Business & Economics categories.
This book provides a road-map to successful implementation of strategic outsourcing programmes, providing down-to-earth approaches to outsourcing decision making and programme management, based on a grass-roots understanding. A practitioner-focused book for business leaders and managers providing a holistic view of strategic outsourcing, covering the three essential pillars of success: risks, rewards and relationships. The author shows how business leaders can transform organisational business models, structures and mind-sets, taking the reader on a journey through the book's fifteen chapters, helping the reader truly grasp: the drivers for change as a result of globalisation and convergence and their impact on organisational strategies; how outsourcing can transform the various processes and functions of an organisation; the impact outsourcing is having on various industry vertical sectors; the eight foundations of successful strategic outsourcing programmes, which when combined with strategic decision-making knowledge, guarantees that organisations embarking on the strategic outsourcing journey, derive the transformational benefits they seek.
Managing The People Side Of Change
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Author : Gillian Perry
language : en
Publisher:
Release Date : 2017-04-28
Managing The People Side Of Change written by Gillian Perry and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-04-28 with categories.
There are great benefits to be gained from outsourcing. Many organisations understand the benefits they can achieve from outsourcing but few manage to realise those benefits in full. So often the root cause of that failure is because they have ignored the people factors that can inhibit change and even derail it. In some cases people may not understand the reasons for the outsource programme, in others people may have reasons of their own for not wanting the change to be successful. Whatever the people side of the change is, all these factors can be successfully managed so companies and staff can fully realise the benefits of outsourcing.Having been involved in successfully managing change in IT Outsourcing over the years, I have gained many insights into the people factors in change management and developed effective strategies and tactics that smooth the way to making an outsource programme successful, starting with, but not limited to, ensuring that the staff involved fully buy in to the process. This book is based on the practical steps that I have put in place to ensure success. Every step identified here is practical and effective and though some of them will seem just good common sense, I do know that in many such programmes they are ignored. Reading this book will give readers some new ideas and also provide them with a straightforward reminder of good practice to help them manage change effectively, engaging the staff and producing a common purpose.In less than an hour's reading, this book identifies the issues, explains how they come about and gives solutions that will eliminate or, at least, mitigate the major problems and provide a firm basis for implementing the changes and creating a stronger business by fully realising the benefits of an outsource programme.
Managing It Outsourcing Performance
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Author : Solli-Sæther, Hans
language : en
Publisher: IGI Global
Release Date : 2009-09-30
Managing It Outsourcing Performance written by Solli-Sæther, Hans and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-09-30 with Business & Economics categories.
"This book provides a collection of methodologies and tools that can be used in managing relationships and performance of IT outsourcing"--Provided by publisher.
Managing Change In Organizations
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Author : NILANJAN SENGUPTA
language : en
Publisher: PHI Learning Pvt. Ltd.
Release Date : 2006-01-01
Managing Change In Organizations written by NILANJAN SENGUPTA and has been published by PHI Learning Pvt. Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-01-01 with Business & Economics categories.
This book discusses in detail the theory and applications of change management, which is a step-by-step approach to change an organization’s management, strategies and processes, to boost its efficiency and performance better than its competitors. The text examines the importance of change management and its utility in the era of globalization. It elaborates on various planned organizational strategies and contingency approaches, and the validity of these as justified methods of change management in the Indian and global environmental contexts. Besides postgraduate students of management, researchers and professionals in the field will also find this book immensely useful.
Managing Information Technology Resources In Organizations In The Next Millennium
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Author : Information Resources Management Association. International Conference
language : en
Publisher: IGI Global
Release Date : 1999-01-01
Managing Information Technology Resources In Organizations In The Next Millennium written by Information Resources Management Association. International Conference and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999-01-01 with Computers categories.
Managing Information Technology Resources in Organizations in the Next Millennium contains more than 200 unique perspectives on numerous timely issues of managing information technology in organizations around the world. This book, featuring the latest research and applied IT practices, is a valuable source in support of teaching and research agendas.
The Outsourcing Process
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Author : Ronan McIvor
language : en
Publisher: Cambridge University Press
Release Date : 2005-06-23
The Outsourcing Process written by Ronan McIvor and has been published by Cambridge University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-06-23 with Technology & Engineering categories.
Outsourcing has become an increasingly important issue for many organisations. This book provides a framework for an up-to-date understanding of the outsourcing process and the key issues associated with it. It integrates a number of contemporary topics including benchmarking, buyer-supplier relationships, organisational behaviour, competitor analysis, and technology influences. The analysis draws upon both empirical research and real case studies. The author starts by providing guidelines as to when outsourcing is appropriate and what its implications will be, before moving on to explain how outsourcing is implemented. The benefits of both successful outsourcing and the risks and consequences of outsourcing failure are outlined. The book is ideal for use by postgraduate students studying the area of outsourcing. It would also benefit industry managers who are considering outsourcing or who already have outsourcing programmes in place.
Managing Change
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Author : Mark Hughes
language : en
Publisher: Kogan Page Publishers
Release Date : 2010-08-13
Managing Change written by Mark Hughes and has been published by Kogan Page Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-08-13 with Business & Economics categories.
Managing Change: A Critical Perspective explores how and why change occurs in organizations and how the change process can be managed effectively. Complete with an appendix featuring twenty popular change management techniques, it is an ideal core textbook for change modules on HR and business degree programmes at both undergraduate and postgraduate level. It offers a critical perspective, challenging the main assumptions and ensuring that the complexity of the subject is understood and appreciated. This fully updated 2nd edition of Managing Change: A Critical Perspective includes new chapters on perspectives, power and politics, ethics, agents and agency, HRM and evaluation. Its revised structure reflects strategic, group and individual change, and a revised final chapter evaluates the practice and theory of change management. Online supporting resources include annotated weblinks for students, an instructor’s manual complete with commentary on questions and cases in the book and lecture slides and additional case studies for tutors.
Managing Change
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Author : Christopher Mabey
language : en
Publisher: SAGE
Release Date : 1993-01-30
Managing Change written by Christopher Mabey and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 1993-01-30 with Business & Economics categories.
Managing Change explores the processes, pathways and outcomes of change and strategies for managing it. The authors answer a number of provocative questions regarding change within organizations where the goal posts constantly shift, the cultural and subcultural mix grows ever more divergent, and people remain as inflexible as ever. This book is a course Reader for The Open University Courses Managing Development and Change (B751) and Foundations of Senior Management (B800).