Managing Open Service Innovation


Managing Open Service Innovation
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Managing Open Service Innovation


Managing Open Service Innovation
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Author : Anne-laure Mention
language : en
Publisher: World Scientific
Release Date : 2021-04-22

Managing Open Service Innovation written by Anne-laure Mention and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-04-22 with Technology & Engineering categories.


For the last fifteen years, open innovation has been one of the hottest topics in innovation management research. Digitalisation of the open innovation process has also emerged as a concept of high organisational value. The potential benefits of this concept and how firms organise, or should organise, in order to realize these benefits have been addressed in numerous empirical studies published in scientific journals as well as books. Responding to the need for further conceptual and empirical research on open innovation in services, this book reveals if and how service providers in different service sub-sectors have implemented the concept of open innovation. Based on rich empirical data, the book discusses the benefits and drawbacks, the processes, the characteristics and the management practices of open innovation in private as well as public service organizations.Through a series of empirical case studies focusing on the open innovation practices of different public and private service organizations, this book contributes to deepening our understanding of how the concept of open innovation has been implemented in services, and what challenges, achievements and benefits that are associated with the implementation of open innovation concepts in this sector. These insights it provides can assist managers of both private and public service providers to confidently implement open innovation in an efficient manner in their organizations.



Open Services Innovation


Open Services Innovation
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Author : Henry Chesbrough
language : en
Publisher: John Wiley & Sons
Release Date : 2011-01-18

Open Services Innovation written by Henry Chesbrough and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-18 with Business & Economics categories.


The father of "open innovation" is back with his most significant book yet. Henry Chesbrough’s acclaimed book Open Innovation described a new paradigm for management in the 21st century. Open Services Innovation offers a new approach that demonstrates how open innovation combined with a services approach to business is an effective and powerful way to grow and compete in our increasingly services-driven economy. Chesbrough shows how companies in any industry can make the critical shift from product- to service-centric thinking, from closed to open innovation where co-creating with customers enables sustainable business models that drive continuous value creation for customers. He maps out a strategic approach and proven framework that any individual, business unit, company, or industry can put to work for renewed growth and profits. The book includes guidance and compelling examples for small and large companies, services businesses, and emerging economies, as well as a path forward for the innovation industry. "Whether you are managing a product or a service, your business needs to become more open and more inclusive in order to be more innovative. Open Services Innovation will be an invaluable guide to intrepid managers who commit to making that journey." —GARY HAMEL, visiting professor, London Business School; director, Management Lab; and author, The Future of Management "I tore out page after page to share with my leaders. Chesbrough has pioneered an entire rethink of business innovation that’s rich in concept, deeply explained, with tools ready to use in every industry." —SCOTT COOK, founder and chairman of the executive committee, Intuit "Focusing on core competence often tempts managers to keep continuing what succeeded in the past. A far more important question is what capabilities are critical in the future, and Chesbrough shows how to ask and answer these issues." —CLAYTON CHRISTENSEN, Robert & Jane Cizik Professor of Business Administration, Harvard Business School, and author, The Innovator's Dilemma "To thrive, businesses will need to master the lessons of open service innovation. Here is their one-stop guidebook with important lessons clearly and compellingly presented." —JAMES C. SPOHRER, director, IBM University Programs World-Wide "Open Innovation pioneer Henry Chesbrough breaks new ground with Open Services Innovation, a persuasive argument for the power of co-creation in the world of services." —TOM KELLEY, general manager, IDEO, and author, The Ten Faces of Innovation, The Art of Innovation "With his trademark style of beautifully explained examples, Henry Chesbrough shows how open service innovation and new business models can help you escape this product commodity trap and bring you to the next level of competition." —ALEX OSTERWALDER, author, Business Model Generation "Open Services Innovation shows how a business can redefine itself as a service organisation and tap into faster growth through shared innovation." —SIR TERRY LEAHY, chief executive, Tesco "Chesbrough shows how innovating openly with a services mindset can make you a market leader." —CHARLENE LI, author, Open Leadership, and founder, Altimeter Group



Open Innovation


Open Innovation
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Author : Anne-Laure Mention
language : en
Publisher: World Scientific
Release Date : 2016-02-25

Open Innovation written by Anne-Laure Mention and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-02-25 with Business & Economics categories.


' Open Innovation: A Multifaceted Perspective unveils research on open innovation from multidisciplinary perspectives and with practical insights from leaders and policy-makers. The first section addresses the links between open innovation and various disciplines, methods, concepts and policy instruments. The second section reviews selectively the literature, focusing essentially on open service innovation and innovation in financial services industries. It also explores different forms and types of practices reflecting the adoption and implementation of open innovation. The third section focuses on the management of open innovation, paying specific attention to the individual, intra- and inter-organizational levels. Contents:Part I:Unfolding Fifty Shades of Open Innovation: Stimulating Insights & Foresights (Anne-Laure Mention and Marko Torkkeli)Open Questions about Open Innovations (Leonid Chechurin)Open Data For Open Science: Aspirations, Realities, Challenges and Opportunities (Vera Lipton)Open Innovation or Innovation in the Open? An Exploration of the Strategy–Innovation Link in Five Scale-Intensive Services (Karl Joachim Breunig, Tor Helge Aas and Katja Maria Hydle)Sustainable Innovation: Solving Wicked Problems Through Innovation (Antti Hautamäki and Kaisa Oksanen)Futures of Innovation Systems and Innovation Management: Open Innovation Paradigm Analysed from Futures Perspectives (Jari Kaivo-oja and Teemu Santonen)Leveraging Design Thinking to Innovate (Denis Dennehy, Frederic Adam and Fergal Carton)Open Innovation Adoption Practices and Evaluation Methods in the Global Process Industry (Jarkko Pellikka, Miika Kajanus and Marko Seppänen)Open Innovation Networks: Exploring Actor Roles and Network Orchestration in Living Lab (Dimitri Schuurman, Bram Lievens, Carina Veeckman, Lieven De Marez and Pieter Ballon)Open Innovation and Territory (Marcin Baron)Living Labs and Open Innovation in European Context (Bror Salmelin)Part II:The Feasibility of Open Service Innovation (Tor Helge Aas and Per Egil Pedersen)Financial Services and Open Innovation (Patrick Schueffel and Iustin Vadana)How to Motivate and Reward Customers in an Online Co-Creation Process? (Maria Antikainen and Marketta Niemelä)Customer Involvement in Innovation in Service Sector (Jaakko Paasi)Can Crowdsourcing Platforms Be Used in B2B Innovation? (Hannu Kärkkäinen, Jari Jussila, Jani Multasuo and Nina Helander)Crowdsourcing for Value Creation in Lean Start-Ups (Pia Erkinheimo, Hannu Kärkkäinen and Jari Jussila)Open Innovation in University–Industry Collaboration: Communities of Practice (Päivi Iskanius)Characteristics of Open Innovation Cultures in Different Regional Contexts (Peter Prud''homme van Reine)Ambidextrous Organisational and Individual Competencies in OI: The Dawn of a New Research Agenda (Joachim Hafkesbrink and Markus Schroll)Understanding Open Service Innovation and the Role of Intermediaries (Wil Janssen, Timber Haaker and Harry Bouwman)Intra-Organisational Knowledge Flows: A Coopetition Perspective on Post-Acquisition and -Merger Activities (Audrey Depeige and Stavros Sindakis)Management of Diversity in Open Innovation Processes (Teemu Santonen) Readership: Graduate students, researchers, innovation managers, executives, policy makers in the field of innovation. Key Features:Multidisciplinary and inter disciplinarityTheory, Practice and Policy perspectives with contributors from all these economic segmentsDiversity of themes coveredKeywords:Open Innovation;Innovation Management;Innovation Economics;Crowdsourcing;Living Labs;Ecosystems;Skills and Competencies;Quadruple Helex Model;Communities of Practice;Strategy;Open Data;Multidisciplinary "In a world of accelerating change, open innovation is of growing interest to both researchers and practitioners as a powerful mechanism for understanding and driving renewal of smart service systems and networks. This book provides multiple perspectives on open innovation theory and practice for academic, industry, and government leaders including public policy makers seeking sustainable economic growth. The breadth and depth of the chapters is wonderful stimulation for inspiring needed ''adaptive T-shaped makers'' of tomorrow''s innovation ecosystems." Dr James C Spohrer Director, IBM University Programs (IBM UP) and Cognitive Systems Institute "How best to innovate and grow in an open internet world economy? This book takes Open Innovation into the real world. Required reading for all who want faster innovation now." Robert Madelin Director-General for DG CONNECT: Communications Networks, Content and Technology, European Commission '



Service Innovation For Sustainable Business Stimulating Realizing And Capturing The Value From Service Innovation


Service Innovation For Sustainable Business Stimulating Realizing And Capturing The Value From Service Innovation
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Author : Kristensson Per
language : en
Publisher: World Scientific
Release Date : 2019-02-26

Service Innovation For Sustainable Business Stimulating Realizing And Capturing The Value From Service Innovation written by Kristensson Per and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-02-26 with Business & Economics categories.


Service innovation is a concept that, for the last decade, has received increased attention both among academics as well as practitioners. However, service innovation is a multi-fragmented concept which often induces confusion. The main purpose of the book is to discuss and explain what service innovation is, based on contemporary research. It explains service innovation from three different perspectives: stimulation, realization, and value capture.Stimulation: Focuses on the front-end of service innovation. It deals with structures, cultures, and processes that stimulates innovation. Idea management will be a central part of this, where the specifics with handling service ideas, both internally and externally, are illuminated.Realization: Deals with aspects on how to realize service innovations. This includes different aspects such as specific tools to be used for developing services, and also processes such as service design which aims to receive a better understanding of the customer or user. As co-creation is an important aspect of service innovation, this will also be dealt with. Finally, as many service innovations require behavior change (internally within the organization and externally among the receiving parties), this will also be covered.Value capture: Companies transitioning to become more service-oriented discover the need to reconsider old business models in order to capitalize on their service offerings. Services are often taken for granted and included in the price. This book will addresses the problem of going 'from free to fee'. In addition, the book also deals with the difficulties that involve moving from a traditional product-oriented logic to a more contemporary service-logic.



The Handbook Of Service Innovation


The Handbook Of Service Innovation
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Author : Renu Agarwal
language : en
Publisher: Springer
Release Date : 2015-04-08

The Handbook Of Service Innovation written by Renu Agarwal and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-04-08 with Technology & Engineering categories.


Bringing together some of the world’s leading thinkers, academics and professionals to provide practitioners, students and academicians with comprehensive insights into implementing effective service innovation. This book presents service innovation holistically and systemically across various service areas, including health, education, tourism, hospitality, telecommunications, and retail. It addresses contemporary issues through conceptual and applied contributions across industry, academia, and government, providing insights for improved practice and policy making. Featuring cutting-edge research contributions, practical examples, implementations and a select number of case studies across several growth service industries, this book also includes examples of failed service innovation attempts in order to demonstrate a balanced view of the topic and to make clear the pitfalls to be avoided. Culminating in a suggested step-by-step guide to enable service organization’s managers to understand and implement the concepts of service innovation and manage its evolutionary processes effectively, this book will prove a valuable resource to a wide reaching audience including researchers, practitioners, managers, and students who aspire to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation. Includes endorsements from professionals in the field of service innovation.



Open Innovation In The Financial Services


Open Innovation In The Financial Services
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Author : Daniel Fasnacht
language : en
Publisher: Springer Science & Business Media
Release Date : 2009-02-11

Open Innovation In The Financial Services written by Daniel Fasnacht and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-02-11 with Business & Economics categories.


Open innovation means gathering new ideas from sources beyond organizational boundaries. It occurs when solutions to address clients’ needs are developed in collaboration and the resulting products and services are distributed through a flexible network of partners. Daniel Fasnacht’s book, the first of its kind, discusses open business models in the context of the financial services industry. He elaborates the drivers for strategic change such as increasingly sophisticated clients or demanding shareholders among other trends, including the recent global financial crisis, and explains why the transition from a closed model of operation to open innovation is vital. Various case studies illustrate how to integrate the client into the firm's innovation process and emphasize the importance of smart client segmentation and a holistic advisory model to serve clients around the globe. Leaders must develop a set of new management practices to be able to invest in multiple strategic directions. They are responsible for giving clients a remarkable experience and for creating social relationship capital based upon an open innovation culture. Open Innovation in the Financial Services provides a much-needed framework for helping to understand industry dynamics in banking and to make the most of organizational energy by using open innovation to sustain profitable growth. The book comes at the right time and offers a new mindset for business – not only for expansion strategies in general, but especially during turbulent times.



Open Innovation 2 0


Open Innovation 2 0
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Author : Martin Curley
language : en
Publisher: Springer
Release Date : 2017-10-05

Open Innovation 2 0 written by Martin Curley and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-05 with Business & Economics categories.


This book presents the emerging paradigm and methodology, Open Innovation 2.0 (OI2), which aims to help drive significant structural changes and benefits through digital innovation to society and industry. It highlights how new services and markets can be co-created in open ecosystems and how this leads to a transformation from win-lose to win-win situations for all stakeholders. Organized around a number of core patterns of OI2, such as shared purpose, partnering and platforms, this book leverages more than five years of research by the EU Open Innovation Strategy Policy group. Popularized in the early 2000s, open innovation is a systematic process by which ideas can pass among organizations and travel on different exploitation vectors for value creation. With the simultaneous arrival of multiple digital disruptive technologies and rapid evolution of the discipline of innovation, it became apparent that an entirely new approach to innovation was needed that incorporated technological, societal and policy dimensions. Unlike other innovation methodologies, OI2 is an innovation paradigm and methodology with a purpose: to seek and deliver innovations that move us collectively on to a trajectory towards sustainable intelligent living. OI2 is a paradigm advocating for disruptions, seeking the unexpected and providing support for rapid scale-up of successes. As a method, it provides a safety net for both innovations and innovators, inspiring innovators to have the confidence and courage to innovate. Featuring case studies from domains such as energy, telecommunications, transportation, and finance and from companies including Intel, Lego, Alcatel Lucent and Alstom, this book is useful to industry executives, policy makers, academics, and students of innovation and innovation management.



Case Studies In Service Innovation


Case Studies In Service Innovation
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Author : Linda A. Macaulay
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-05-02

Case Studies In Service Innovation written by Linda A. Macaulay and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-02 with Business & Economics categories.


Case Studies in Service Innovation provides the reader fresh insight into how innovation occurs in practice, and stimulates learning from one context to another. The volume brings together contributions from researchers and practitioners in a celebration of achievements with the intention of adding to the wider understanding of how service innovation develops. Each case presents a brief description of the context in which the innovation occurred, the opportunity that led to the innovation and an overview of the innovation itself, also addressing how success was measured, what success has been achieved to date and providing links to further information. The book is organized around five major themes, each reflecting recognized sources of service innovation: Business Model Innovation: new ways of creating, delivering or capturing economic, social, environmental and other types of value; The Organization in its Environment: an organization engaging beyond its own boundaries, with public private partnerships, sourcing knowledge externally, innovation networks, and open or distributed innovation; Innovation Management within an Organization: an organization actively encouraging innovation within its own boundaries using project teams, internal governance of innovation, and methods or tools that stimulate innovation; Process Innovation: changes in service design and delivery processes, such as consumer led innovation or consumers as part of the innovation process, service operations management, and educational processes; Technology Innovation: the use of technology, including ICT enabled innovation, ICTs that are themselves innovative and support the delivery of new services, new ICT services, new ways of delivering services associated with ICT products, and technology other than ICT. The final part of the book is given to four extended cases allowing for a more in-depth treatment of innovation within a complex service system. The extended cases also illustrate two important and growing trends, firstly the need for, and benefits of, a more customer centric approach to service innovation and secondly the need for better understanding of public services and the role of public-private partnerships in identifying and achieving innovation.



Open Innovation


Open Innovation
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Author : Anne-Laure Mention
language : en
Publisher:
Release Date : 2016

Open Innovation written by Anne-Laure Mention and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with Diffusion of innovations categories.




Managing Open Innovation


Managing Open Innovation
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Author : André Spithoven
language : en
Publisher: Edward Elgar Pub
Release Date : 2012

Managing Open Innovation written by André Spithoven and has been published by Edward Elgar Pub this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Business & Economics categories.


'Research on open innovation has developed exponentially in the last five years, but strong empirical evidence on several research questions is still lacking. the authors offer, via detailed large scale empirical research, interesting answers on how to manage open innovation and how to shape policy conditions that lead to more open innovation.' - Wim Vanhaverbeke, University of Hasselt, Belgium