Managing Public Services Implementing Changes
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Managing Public Services Implementing Changes
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Author : Tony L. Doherty
language : en
Publisher: Psychology Press
Release Date : 2002
Managing Public Services Implementing Changes written by Tony L. Doherty and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features.
Managing Public Services Implementing Changes
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Author : Tony L. Doherty
language : en
Publisher: Routledge
Release Date : 2014-01-03
Managing Public Services Implementing Changes written by Tony L. Doherty and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-01-03 with Business & Economics categories.
The work of a manager in a service organisation is not the same as the work of a manager in an organisation that manufactures goods. Managing Public Services, Implementing Changes – A Thoughtful Approach 2e, is for students and managers who intend to work in a service organisation whether it is owned publicly of privately. This book concentrates on how managers can change things for the better and explains ‘why’ as well as ‘how’. The second edition has been fully updated to address challenges facing public services with new material on managing cuts, managing risk, managing innovation, producing funding applications, Lean Management and process review. A new chapter on managing social enterprise and generating social capital has also been added. This text is both solidly practical and theoretically challenging and is supported by strong pedagogical features including: case studies and illustrative vignettes from public service managers working in Europe, Asia, Australia and the US; exercises and review questions. Students will develop learning skills that enable them to transfer their learning from one situation to another and thinking skills that enable them adapt the way that they apply their learning as circumstances change. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
Managing Public Services Implementing Changes
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Author : Tony L. Doherty
language : en
Publisher: Routledge
Release Date : 2005-08-18
Managing Public Services Implementing Changes written by Tony L. Doherty and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-08-18 with Business & Economics categories.
Focusing on change as a constant factor in the management of any organization, this informative book helps the student and practitioner to develop the skills and knowledge they require to underpin the work of a modern service manager in rapidly-changing public sector organizations - whether publicly owned, privately managed or sub-contracted. Taking a distinctive approach, emphasizing management and organizational learning as keys to organizational success, this introductory text is solidly practical and is supported by strong pedagogical features including: case studies review questions illustrative vignettes. This comprehensive text has been specifically designed and developed to meet the needs of students studying public services management at undergraduate, certificate diploma and postgraduate level. It allows the reader to develop transferable skills in thinking and learning as they work through the book and gives greater awareness of the benefits of continuous learning for staff and managers.
Managing Change And Innovation In Public Service Organizations
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Author : Stephen P. Osborne
language : en
Publisher: Psychology Press
Release Date : 2005
Managing Change And Innovation In Public Service Organizations written by Stephen P. Osborne and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
This book, the first in the Routledge Masters in Public Management series, examines and explains change and innovation in the public sector to provide readers with the skills needed to manage the changes taking place.
Leadership And Change In Public Sector Organizations
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Author : James D. Ward
language : en
Publisher: Taylor & Francis
Release Date : 2017-04-21
Leadership And Change In Public Sector Organizations written by James D. Ward and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-04-21 with Business & Economics categories.
Cover -- Title -- Copyright -- Dedication -- CONTENTS -- Acknowledgments -- About the Contributors -- List of Figures and Tables -- 1 Introduction: Beyond Reform-Leadership, Change, and the Role of Innovation -- PART I Ecology of Public Sector Innovation and Performance Literature -- 2 Reinventing and Redesigning Local Government -- 3 Innovation and Organizational Survival Research -- PART II Governance and New Frontiers in Public Policy -- 4 Cooperative/Collaborative Governance in a Networked Age -- 5 Chaos Theory, Disaster Policy, and Response: Achieving the New Normal -- PART III Leadership and Change in Governing Systems -- 6 Public Sector Compensation-School District Superintendents: Are We Getting Our Monies' Worth? -- 7 Implementing an Innovative Dream of Change: Lessons From Houston Community Colleges -- 8 Citizen Advisory Bodies: New Wine in Old Bottles? -- 9 Local Government Reform, Convergence, and the Hybrid Model -- PART IV Social Justice and Equality -- 10 Support for Gender Equality Duty Strategies Among Local Government Officials in Texas -- 11 Can Innovative Leadership Improve Community and Police Relationships? Lessons Learned From Youngstown, Ohio -- 12 Choice Points as a Framework for Decision-Making -- 13 Conclusion: Scenarios and Common Themes in Leadership and Change -- Index
Strategic Management In Public Services Organizations
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Author : Ewan Ferlie
language : en
Publisher: Routledge
Release Date : 2015-02-20
Strategic Management In Public Services Organizations written by Ewan Ferlie and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-20 with Business & Economics categories.
Strategic Management in Public Services Organizations sets out to connect the two traditionally disparate academic literatures of public management and strategic management. The authors argue that some models of strategic management are now of enhanced relevance for contemporary public services organizations, especially when considering successive New Public Management reforms. This observation has important consequences for the requisite work practices, skills and knowledge bases of current public managers, as they are increasingly being asked to act as strategic as well as operational managers. Strategic Management in Public Services Organizations takes a strongly comparative and international perspective in addressing the fundamental issue of strategic management within diverse public administrative traditions. The impact of strategic management on the performance of public agencies is examined and it is argued that the appropriate use of strategic management models depends on the politico-administrative and cultural contexts of the public services organization in question, concluding that there is no single best way to strategically lead public organisations. This is an advanced textbook aimed at the postgraduate level, particularly students on MPAs and MBAs with a public sector option or MScs in Public Policy and Public Management.
Understanding And Managing Public Organizations
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Author : Hal G. Rainey
language : en
Publisher: John Wiley & Sons
Release Date : 2009-10-16
Understanding And Managing Public Organizations written by Hal G. Rainey and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-10-16 with Business & Economics categories.
Understanding and Managing Public Organizations provides a comprehensive analysis of research and practice on public organizations and management. In this fourth edition of his award-winning best seller, Hal Rainey reviews topics including organizational goals and performance, decision making and strategy, leadership, motivation, organizational structure and design, organizational change, and others. He analyzes effective and ineffective practices, with suggestions for managing contemporary and classic challenges in public organizations, and with illustrative vignettes and examples. Carefully revised and updated, this edition of Understanding and Managing Public Organizations extends previous editions with deeper coverage of collaboration and networks, public values, public service motivation, managerial strategy, performance assessment, innovation and organizational change, and recent trends in public sector management. Praise for the Previous Editions "The third edition of the classic text provides a comprehensive, up-to-date analysis of research on public organizations and management. Drawing on a review of the most current research about government organizations and managers, this important source offers specific suggestions for managing these challenges in today's public organizations." ? Abstracts of Public Administration "A masterful textbook, as well as an important and original contribution to the public organization theory literature ? both comprehensive in its treatment of organization theory and decidedly 'public' in its perspective." ?Public Administration Review "A tremendous contribution to the field. Rainey's ability to synthesize research streams from a variety of fields?such as political science, public administration, public policy, business administration, psychology, sociology, and others?is outstanding." ?Jeffrey L. Brudney, Albert A. Levin Chair of Urban Studies and Public Service, Cleveland State University
Public Sector Communication
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Author : María José Canel
language : en
Publisher: John Wiley & Sons
Release Date : 2018-07-31
Public Sector Communication written by María José Canel and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-07-31 with Business & Economics categories.
A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment. The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector. This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sector Summarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decades Explores how public sector organizations can increase citizen satisfaction with effective communication Presents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practice Written for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.
Managing For Public Service Performance
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Author : Peter Leisink
language : en
Publisher: Oxford University Press
Release Date : 2021-03-04
Managing For Public Service Performance written by Peter Leisink and has been published by Oxford University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-03-04 with Business & Economics categories.
How can management make a meaningful contribution to the performance of public services? Around the world, public organizations face increasingly complex social issues related to globalization, migration, health crises, national security, and climate change. To meet these challenges, we need a better understanding of what managing for public service performance means, and what it requires from public managers and public servants. This book takes a multidisciplinary, critical, and context-sensitive approach to address such questions. Through a comparative review of public administration research, it examines a variety of management aspects such as leadership behavior, human resource management, performance, diversity, and change management. It also critically reflects on how the context of the public sector affects the management-performance relationship in democratic societies, as well as the influence of numerous stakeholders and their beliefs about the nature and purpose of public service. By clarifying conceptual issues and taking a theoretical and evidence-based approach to the relationships between management and performance, this book offers new directions for research and a framework to help improve public services in practice.
Strategic Leadership In The Public Services
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Author : Paul Joyce
language : en
Publisher:
Release Date : 2012
Strategic Leadership In The Public Services written by Paul Joyce and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Leadership categories.
"Covers topics such as the nature of leaders and how leaders lead. It probes strategic thinking and thoroughly explores strategic processes of implementation, monitoring and evaluation." - from publisher's website.