Managing Social Service Staff For Excellence
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Managing Social Service Staff For Excellence
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Author : Nancy Summers
language : en
Publisher: John Wiley & Sons
Release Date : 2011-02-17
Managing Social Service Staff For Excellence written by Nancy Summers and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-02-17 with Political Science categories.
An essential guide for those charged with supervision of nonclinical staffin programs, agencies, and units within social service organizations "As someone who has worked in social service agencies, consulted with hundreds of them, and who teaches social service professionals, Ms. Summers knows the issues faced by agencies firsthand. From this experience she has compiled a thoughtful and well-organized text that identifies the principles of effective supervision." —Samuel Knapp, EdD Director of Professional Affairs, Pennsylvania Psychological Association From the Foreword The care of patients and clients of social service agencies is increasingly being performed by paraprofessionals or professionals with little experience. While there are many books written about giving quality clinical supervision, there is very little on supervising the least experienced frontline nonclinical and clinical staff to teach and promote positive and effective interaction with clients, and provide staff support and training that elevates quality care, improves job satisfaction, and minimizes staff turnover. Based on author Nancy Summers' many years of working with troubled social service agencies, Managing Social Service Staff for Excellence: Five Keys to Exceptional Supervision fills this need and offers numerous ideas for securing the best care for those served by social service agencies. Common problems faced by agencies are examined with regard to employee behavior and wellness, including staff teamwork, how to build healthy staff/client relationships, and the identification and prevention of routine disrespect of clients and their needs. Diagnostic techniques are presented for identifying these problems, as well as remedies and prevention programs that can be put in place without great expense. Filled with interviews and numerous case examples, Managing Social Service Staff for Excellence offers a step-by-step process for: creating good preventive measures to counteract negative practices that can occur; developing robust commitment and enthusiasm; and getting back on the right track after unfortunate incidents have taken place.
Achieving Excellence In The Management Of Human Service Organizations
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Author : Peter M. Kettner
language : en
Publisher: Addison-Wesley Longman
Release Date : 2002
Achieving Excellence In The Management Of Human Service Organizations written by Peter M. Kettner and has been published by Addison-Wesley Longman this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.
This book attempts to create an integrated model for management and administrative practice in the management of human service organizations. The book presents a theoretical foundation for human services management and identifies the major roles and responsibilities of the manager/administrator.To date, management books have identified problems in organizational functioning and described how systems should work. This book goes beyond description. First, it identifies themes that serve as guidelines to insure internal consistency within the organization. Then it proposes what managers need to do to put their organizations back on track toward excellence. The overall emphasis is on how to get employees to perform at their optimum levels to insure organizational efficiency, effectiveness, quality and productivity.For people in Human Services Management and Social Work Administration/ Management.
Enhancing Social Work Management
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Author : Jane Aldgate
language : en
Publisher: Jessica Kingsley Publishers
Release Date : 2007
Enhancing Social Work Management written by Jane Aldgate and has been published by Jessica Kingsley Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Social Science categories.
This book looks at the nature of management in the human services sector and examines the prevailing issues affecting both the UK and USA. In this book, contributors present both the problems and opportunities associated with the growth of management in the social care sector. This will be essential reading for social workers.
Management Skills In Social Care
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Author : John Harris
language : en
Publisher: Routledge
Release Date : 2019-07-23
Management Skills In Social Care written by John Harris and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-23 with Social Science categories.
First published in 1992, this volume responds to the importance of management has been increasingly recognized in the personal social services but this recognition has materialized more slowly in some social day care settings. Staff in these settings who move on to management can face particular difficulties in adapting to their new role, especially if they have been promoted on the basis of their competence as practitioners. Newly-promoted managers in social care settings are all too often ill-equipped for the problems and possibilities offered by their move to a management position. As a practice-based handbook, Management Skills in Social Care fills this gap by examining key areas of management expertise such as: managing self; individuals; groups; resources; change; and so on. Above all, this book is concerned with maximising the contribution of management in day-to-day social care practice.
The Social Worker As Manager
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Author : Robert W. Weinbach
language : en
Publisher:
Release Date : 1998
The Social Worker As Manager written by Robert W. Weinbach and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Social Science categories.
A reader-friendly text for a one-term course in management for either bachelor's degree or master's degree students. Contains sections on management in perspective, functions of management, and preparing for management in the human services. Useful for students who will never take another course in
Management In Social Work
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Author : Veronica Coulshed
language : en
Publisher:
Release Date : 2001
Management In Social Work written by Veronica Coulshed and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Social work administration categories.
This substantially revised edition of a classic text is designed to meet the needs of turn-of-the-millennium social work students and professionals, and social services managers. From best value in resource utilization and user outcomes to finding an empowering style of management, they suggest that it has never been so necessary for staff at all levels to understand and influence how their organizations work.
Organisations And Management In Social Work
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Author : Mark Hughes
language : en
Publisher: SAGE
Release Date : 2007-09-07
Organisations And Management In Social Work written by Mark Hughes and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-09-07 with Social Science categories.
What role does social work play in human service organisations? How do social workers experience and initiate organisational change? How can they engage and negotiate with managers and other professionals? How does a social worker deal with ethical and interpersonal conflicts within organisations? Organisations and Management in Social Work grounds these complex questions in a comprehensive and accessible overview of the organisational context of social work practice. The book demonstrates how effective service delivery is dependent on organisational and managerial activities and procedures, and emphasises the importance of critiquing existing organisational structures. This invaluable book: " critically examines organisational theory, managerial techniques and organisational structures " develops strategies for ethical and reflective organisational practice " promotes an understanding of how to plan and manage change in learning organisations " helps readers understand the nature of social work professionalism, including partnership and teamwork, and the inherent tensions in human service organisations " discusses important themes such as leadership, supervision, risk, decision making, and accountability " explores the potential for increasing service user and worker participation in organisations " includes extended practice examples and reflective questions. Organisations and Management in Social Work will be essential reading for social work students and professionals who wish to better understand the organisational context in which they work. Dr Mark Hughes is a Lecturer and Dr Michael Wearing is a Senior Lecturer in Social Work in the School of Social Sciences and International Studies at the University of New South Wales.
New Management In Human Services
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Author : Paul R. Keys
language : en
Publisher: N A S W Press
Release Date : 1988
New Management In Human Services written by Paul R. Keys and has been published by N A S W Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1988 with Social Science categories.
Managing Social Care
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Author : Paul Harrison
language : en
Publisher: Russell House Pub Limited
Release Date : 2006
Managing Social Care written by Paul Harrison and has been published by Russell House Pub Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Social Science categories.
Good case workers deserve a chance to become managers, but at interview they also need to demonstrate the necessary capacity to make a demanding transition, often without formal training. This accessible book helps them do this as effectively and comfortably as possible by exploring how to: · make a good start · manage the service, people, the future, quality, change, and themselves. Illustrated with numerous social care examples, it is also well worth reading before applying for the job. Alongside attention to what can be learned from mainstream management on matters such as efficiency, effectiveness and value for money, it recognises and responds to social care's unique features, including: · the never-ending process of meeting social need, the consequent importance of milestones to measure progress, and knowing when to stop. · staff being trained as advocates for clients while also having loyalties to their profession and employer. · how to give guidance and direction to idealism and free spirit, without crushing it. · being in charge while making decisions in teams. Offering guidance on learning, it helps you become a manger in a way that is appropriate to social care's emphasis on helping people to help themselves.
The Social Worker As Manager A Practical Guide To Success
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Author : Robert W. Weinbach
language : en
Publisher:
Release Date : 2014-07-01
The Social Worker As Manager A Practical Guide To Success written by Robert W. Weinbach and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-07-01 with Political Science categories.
A reader-friendly, comprehensive discussion of social work management. This title is also available as a more affordable e-book. The Social Worker as Manager: A Practical Guide to Success provides an understanding of the functions and responsibilities of managers at any level - from supervisor to executive director. The seventh edition emphasizes how management is an integral part of social work practice and critical to the success of human service programs and services. This title is written for both students and social work practitioners. It describes those management activities that social workers in the public, private and non-profit sectors encounter and how they are shaped by the uniqueness of human service organizations. This edition is easy to read, conversational, and contains many new and revised examples, topics, and practical suggestions based on the experiences of the authors. Instructors, visit pearsonhighered.com/etextbooks to register for your digital examination copy, or contact your Pearson Representative to learn more.