Mastering Civility
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Mastering Civility
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Author : Christine Porath
language : en
Publisher: Hachette UK
Release Date : 2016-12-27
Mastering Civility written by Christine Porath and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-27 with Business & Economics categories.
"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
Mastering Civility
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Author : Christine Porath
language : en
Publisher: Balance
Release Date : 2016-12-27
Mastering Civility written by Christine Porath and has been published by Balance this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-27 with Business & Economics categories.
"The most useful, well-written, and emotionally compelling business book I have read in years. I couldn't put it down." -- Robert I. Sutton, Stanford Professor and author of The No Asshole Rule "A must-read for every leader in their field." -- Daniel H. Pink, bestselling author of To Sell is Human Incivility is silently chipping away at people, organizations, and our economy. Slights, insensitivities, and rude behaviors can cut deeply. Moreover, incivility hijacks focus. Even if people want to perform well, they can't. Customers too are less likely to buy from a company with an employee who is perceived as rude. Ultimately, incivility cuts the bottom line. In Mastering Civility, Christine Porath shows how people can enhance their influence and effectiveness with civility. Combining scientific research with fascinating evidence from popular culture and fields such as neuroscience, medicine, and psychology, this book provides managers and employers with a much-needed wake-up call, while also reminding them of what they can do right now to improve the quality of their workplaces.
Mastering Community
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Author : Christine Porath
language : en
Publisher: Balance
Release Date : 2022-03-08
Mastering Community written by Christine Porath and has been published by Balance this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-03-08 with Business & Economics categories.
From the author of Mastering Civility, a thoroughly researched exploration of the impact and importance of building thriving communities, with actionable steps on how to create them in your work and broader life. In her powerful new book, Christine Porath explores how the rise of technology and modern workplace practices have fractured our communications yet left us always “on” digitally. Through now common practices like hot-desking and remote work (even without the added isolation of social distancing we experienced during the pandemic), our human interactions have decreased, and so too have our happiness levels. This lack of a “human factor” is sparking a crisis in mental health that will have repercussions for years to come, leaving people lonelier and making the bottom line suffer, too. What Christine has discovered in her research is that leaders, organizations, and managers of all stripes may recognize there is a cost, but have no idea as to implement the cure: Community. With her signature depth and grasp of research across myriad industries including business, healthcare, hospitality, and sports, Christine extrapolates from the statistics on the experiences of hundreds of thousands of people across six continents to show us the potential for change. Through sharing information about the community, empowering decision-making discretion and autonomy, creating a respectful environment, offering feedback, providing a sense of meaning, and boosting member well-being, anyone can help a community truly flourish. The applications are endless, the stories are positive and uplifting, and will inspire the reader to establish and grow their community—be it in the workplace or the PTA—and make it thrive.
The Cost Of Bad Behavior
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Author : Christine M. Pearson
language : en
Publisher: Penguin
Release Date : 2009
The Cost Of Bad Behavior written by Christine M. Pearson and has been published by Penguin this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009 with Business & Economics categories.
Two professors of management examine bad behavior in the workplace, combining scientific research with stories from a variety of fields, and offer ways to remove the roots of incivility at work and create a culture of respect.
The Birth Of Plenty How The Prosperity Of The Modern World Was Created
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Author : William J. Bernstein
language : en
Publisher: McGraw Hill Professional
Release Date : 2004-06-22
The Birth Of Plenty How The Prosperity Of The Modern World Was Created written by William J. Bernstein and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-06-22 with Business & Economics categories.
FROM THE BESTSELLING AUTHOR OF THE INTELLIGENT ASSET ALLOCATOR Praise for The Birth of Plenty: "Bill Bernstein has given us a compact and immensely readable economic, political, military, and institutional history of our civilization that is a tour de force. Put everything else down. Take a deep breath. Open The Birth of Plenty. And prepare to be amazed. --John C. Bogle, Founder and Former CEO, The Vanguard Group "The Birth of Plenty is a brilliantly written, whirlwind account of how the modern world was formed. It is a hugely enjoyable read, full of vigor and liveliness, and a book every American should possess--at least those who treasure our abundant life and care about our future." --William Schultheis, Author, The Coffeehouse Investor "Put simply, this is my favorite economic history book. It gathers what is interesting about economic history to draw important lessons." --Ed Tower, Professor of Economics, Duke University "William Bernstein scrutinizes the research literature, distills it with originality and insight, then shares the results with classic Bernstein clarity and wit. Ideologues on both political wings should prepare to have their assumptions challenged." --Bernard Sherman, Host, Talk of Iowa - Focus on Finance radio show A daring look at the development of human prosperity--how it was created, and where it's headed In the breakthrough spirit of Against the Gods, William Bernstein's The Birth of Plenty has the topical uniqueness and storytelling panache to literally create its own category and reader. Based upon the premise that mankind experienced virtually zero economic growth from the dawn of time until 1820, this provocative, bigpicture book identifies the four conditions necessary for sustained economic progress--property rights, scientific rationalism, capital markets, and communications and transportation technology-- and then analyzes their gradual appearance and impact throughout every corner of the globe. Filled with bestselling author William Bernstein's trademark meticulous research and page-turning writing style, The Birth of Plenty explores: Where the world economy could be headed next Implications of the book's thesis for today's society How the absence of one or more of the conditions continues to threaten beleaguered regions Rare is the book that proposes an entirely new premise, validates that premise with inarguable research and analysis, and then explains beyond question both the relevance and the implications of its premise to the reader and the world at large. The Birth of Plenty is just such a book. From its unique, topical subject matter to its tremendous review potential, this insightful book will be one of the most talked-about volumes of the publishing season.
Choosing Civility
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Author : P. M. Forni
language : en
Publisher: St. Martin's Press
Release Date : 2010-04-01
Choosing Civility written by P. M. Forni and has been published by St. Martin's Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-04-01 with Reference categories.
Most people would agree that thoughtful behavior and common decency are in short supply, or simply forgotten in hurried lives of emails, cellphones, and multi-tasking. In Choosing Civility, P. M. Forni identifies the twenty-five rules that are most essential in connecting effectively and happily with others. In clear, witty, and, well...civilized language, Forni covers topics that include: * Think Twice Before Asking Favors * Give Constructive Criticism * Refrain from Idle Complaints * Respect Others' Opinions * Don't Shift Responsibility and Blame * Care for Your Guests * Accept and Give Praise Finally, Forni provides examples of how to put each rule into practice and so make life-and the lives of others-more enjoyable, companionable, and rewarding. Choosing Civility is a simple, practical, perfectly measured, and quietly magical handbook on the lost art of civility and compassion. “Insightful meditation on how changing the way we think can improve our daily lives. ... A deft exploration that urges us to think before speaking.” —Kirkus, Starred Review
Shapeholders
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Author : Mark R. Kennedy
language : en
Publisher: Columbia University Press
Release Date : 2017-05-09
Shapeholders written by Mark R. Kennedy and has been published by Columbia University Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05-09 with Business & Economics categories.
Today, all it takes is one organizational misstep to sink a company's reputation. Social media can be a strict ethical enforcer, with the power to convince thousands to boycott products and services. Executives are stuck on appeasing stakeholders—shareholders, employees, and consumers—but they ignore shapeholders, regulators, the media, and social and political activists who have no stake in a company but will work hard to curb what they see as bad business practices. And they do so at their own peril. In Shapeholders: Business Success in the Age of Activism, former congressman, Fortune 500 executive, and university president Mark Kennedy argues that shapeholders, as much as stakeholders, have significant power to determine a company's risks and opportunities, if not its survival. Many international, multi-billion-dollar corporations fail to anticipate activism, and they flounder on first contact. Kennedy zeroes in on the different languages that shapeholders and companies speak and their contrasting metrics for what constitutes acceptable business practice. Executives, he argues, must be visionaries who find profitable—and probable—collaborations to diffuse political tensions. Kennedy's decision matrix helps corporations align their business practices with shapeholder interests, anticipate their demands, and assess changing moral standards so that together they can plan a profitable route forward.
The Civility Solution
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Author : P. M. Forni
language : en
Publisher: Macmillan + ORM
Release Date : 2010-04-01
The Civility Solution written by P. M. Forni and has been published by Macmillan + ORM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-04-01 with Reference categories.
The acclaimed author of The Choosing Civility returns to the subject of common decency and thoughtful behavior. Many of us find ourselves confronted with rudeness every day and don't know how to respond. From the intrusive cell-phone user who holds loud conversations in public to the hostile highway driver who cuts one off with a quick swerve of his car, politeness seems to be on a downward spiral, surprising us at every turn. P.M. Forni, the author of Choosing Civility, has the answer. He knows that rudeness begets rudeness and, in The Civility Solution, shows us what to do when confronted with bad behavior by being assertive as well as civil. In more than one hundred different situations, he shows us how to break the rudeness cycle by responding to a variety of confrontations from bullying to rude internet behavior or the hurtful words of an insensitive family member. How would you respond to the following? ...A salesperson ignores your requests ...A fellow driver gives you the infamous "finger" ...Your child's playmate misbehaves ...Your boss publicly reprimands you P. M. Forni has solutions for all of these and many more. In yet another simple and practical handbook, P. M. Forni presents logical solutions that reinforce good behavior and make our world a more civil place.
Mr Boddington S Etiquette
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Author : Mr. Boddington's Studio
language : en
Publisher: Chronicle Books
Release Date : 2018-03-27
Mr Boddington S Etiquette written by Mr. Boddington's Studio and has been published by Chronicle Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-03-27 with Reference categories.
A witty and eloquent guide to traditional etiquette in modern society, from correspondence and gifts to table manners and life about town. My dears, navigating social situations in the modern world can be so complicated! But you needn’t fuss. Mr. Boddington provides impeccable etiquette advice on the proper way to comport oneself on any occasion. Inside, please find all the dos and don’ts for: How to word a wedding invitation When and how to write a thank-you card Whom to tip (and how much) How to thank the hostess of a dinner party And much more! From daily niceties to the hard-to-remember rules of polite society, Mr. Boddington provides all the answers with his signature wit and charm.