Models Methods And Tools For Product Service Design
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Models Methods And Tools For Product Service Design
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Author : Laura Cattaneo
language : en
Publisher: Springer
Release Date : 2018-08-30
Models Methods And Tools For Product Service Design written by Laura Cattaneo and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-08-30 with Technology & Engineering categories.
This open access book summarizes research being pursued within the Manutelligence project, the goal of which is to help enterprises develop smart, social and flexible products with high value added services. Manutelligence has improved Product and Service Design by developing suitable models and methods, and connecting them through a modular, collaborative and secure ICT Platform. The use of real data collected in real time by Internet of Things (IoT) technologies underpins the design of product-service systems and makes it possible to monitor them throughout their life cycle. Available data allows costs and sustainability issues to be more accurately measured and simulated in the form of Life Cycle Cost (LCC) and Life Cycle Assessment (LCA). Analysing data from IoT systems and sharing LCC and LCA information via the ICT Platform can help to accelerate the design of product-service systems, reduce costs and better understand customer needs. Industrial partners involved in Manutelligence provide a clear overview of the project’s outcomes, and demonstrate how its technological solutions can be used to improve the design of product-service systems and the management of product-service life cycles.
This Is Service Design Doing
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Author : Marc Stickdorn
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2018-01-02
This Is Service Design Doing written by Marc Stickdorn and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-02 with Business & Economics categories.
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, perform all of the main service design methods, implement concepts in reality, and embed service design successfully in an organization. Great customer experience needs a common language across disciplines to break down silos within an organization. This book provides a consistent model for accomplishing this and offers hands-on descriptions of every single step, tool, and method used. You'll be able to focus on your customers and iteratively improve their experience. Move from theory to practice and build sustainable business success.
Introduction To Product Service System Design
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Author : Tomohiko Sakao
language : en
Publisher: Springer Science & Business Media
Release Date : 2009-11-27
Introduction To Product Service System Design written by Tomohiko Sakao and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-11-27 with Technology & Engineering categories.
"Introduction to Product/Service-System Design" contains a collection of practical examples demonstrating how to design a PSS in industry. These recent examples are the results of applying various theories developed in different countries and therefore accommodating diverse cultural differences. Providing a useful overall guide to the state of the art in theory and practice, each chapter covers the cutting edge of a different methodology or practice. The book’s focus on design is also evident in the discussion of how to anticipate and utilize the various dynamics within each dimension. "Introduction to Product/Service-System Design" will help improve working processes and inspire creative thinking for the wide range of people involved in designing a PSS: designers, marketing professionals, sales staff, production engineers, and service engineers. It can also serve as a reference book for university students on advanced courses.
Good Services
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Author : Lou Downe
language : en
Publisher:
Release Date : 2020
Good Services written by Lou Downe and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020 with Consumer satisfaction categories.
A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Service Design Capabilities
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Author : Nicola Morelli
language : en
Publisher: Springer Nature
Release Date : 2020-08-27
Service Design Capabilities written by Nicola Morelli and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-08-27 with Business & Economics categories.
This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.
Product And Service Design Innovation
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Author : António Augusto Fernandes
language : en
Publisher: Springer Nature
Release Date : 2022-10-02
Product And Service Design Innovation written by António Augusto Fernandes and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-10-02 with Technology & Engineering categories.
This textbook describes strategic product and service planning, introducing the concept of innovation. Linear models of product development are presented, and the product concept and system architecture generation are introduced. The responsiveness of the development process to uncertainty and complexity is covered, as well as ways of managing portfolios, programmes and projects. This textbook results from the author's experience of teaching more than 40 years. The methods described in the book have been taught and applied by the students. Examples of concept development projects of products and services carried out by the students are described, many of them revealing great creativity.
Collaborative Systems For Reindustrialization
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Author : Luis M. Camarinha-Matos
language : en
Publisher: Springer
Release Date : 2013-12-11
Collaborative Systems For Reindustrialization written by Luis M. Camarinha-Matos and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-12-11 with Business & Economics categories.
This book constitutes the refereed proceedings of the 14th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2013, held in Dresden, Germany, in September/October 2013. The 75 revised papers were carefully selected for inclusion in this volume. They provide a comprehensive overview of identified challenges and recent advances in various collaborative network (CN) domains and their applications with a particular focus on the support for reindustrialization. The papers have been organized in the following topical sections: product-service ecosystems; innovation in networks; strategies to build collaborative networks; collaboration related processes and performance; models and meta-models of collaboration; cloud-based support to collaborative networks; collaborative platforms; services and service design; sustainable collaborative networks; event-driven collaborative networks; social-semantic enterprise; and risks and trust.
Product Service Integration For Sustainable Solutions
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Author : Horst Meier
language : en
Publisher: Springer Science & Business Media
Release Date : 2013-03-14
Product Service Integration For Sustainable Solutions written by Horst Meier and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-14 with Technology & Engineering categories.
“An Industrial Product-Service System is characterized by the integrated and mutually determined planning, development, provision and use of product and service shares including its immanent software components in Business-to-Business applications and represents a knowledge-intensive socio-technical system.” – Meier, Roy, Seliger (2010) Since the first conference in 2009, the CIRP International Conference on Industrial Product-Service Systems has become a well-established international forum for the review and discussion of advances, research results and industrial improvements. Researchers from all over the world have met at previous IPS2 conferences in Cranfield (2009), Linköping (2010), Braunschweig (2011) and Tokyo (2012). In 2013, the 5th CIRP International Conference on Industrial Product-Service Systems is held in Bochum. Important topics of IPS2 research presented at the conference are: planning and development, sustainability, business models, operation, service engineering, knowledge management, ICT, modeling and simulation, marketing and economic aspects as well as the role of the human in IPS2.
Manufacturing Systems And Technologies For The New Frontier
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Author : Mamoru Mitsuishi
language : en
Publisher: Springer Science & Business Media
Release Date : 2008-05-14
Manufacturing Systems And Technologies For The New Frontier written by Mamoru Mitsuishi and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-05-14 with Technology & Engineering categories.
Collected here are 112 papers concerned with all manner of new directions in manufacturing systems given at the 41st CIRP Conference on Manufacturing Systems. The high-quality material presented in this volume includes reports of work from both scientific and engineering standpoints and several invited and keynote papers addressing the current cutting edge and likely future trends in manufacturing systems. The book’s subjects include: (1) new trends in manufacturing systems design: sustainable design, ubiquitous manufacturing, emergent synthesis, service engineering, value creation, cost engineering, human and social aspects of manufacturing, etc.; (2) new applications for manufacturing systems – medical, life-science, optics, NEMS, etc.; (3) intelligent use of advanced methods and new materials – new manufacturing process technologies, high-hardness materials, bio-medical materials, etc.; (4) integration and control for new machines – compound machine tools, rapid prototyping, printing process integration, etc.
Leading And Managing In The Digital Era
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Author : Gregory Prastacos
language : en
Publisher: Springer Nature
Release Date : 2024-12-30
Leading And Managing In The Digital Era written by Gregory Prastacos and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-12-30 with Computers categories.
Rapidly emerging digital technologies such as artificial intelligence, robotics, the Internet of Things, blockchain, and virtual and augmented reality are driving profound changes in the workplace and society. These technologies are radically transforming areas of cognitive and physical work while opening up new opportunities for complex decision-making and increased efficiency. As a result, a new set of skills and a new style of leadership is required, where digital savviness is essential, together with an increased focus on collaboration, transparency, entrepreneurship, diversity, and inclusion. This book, organized in six parts, presents key developments of the digital age in leadership, management, the future of work, and business education. Part I, Governance in the Digital Era, sets the scene by reviewing the challenges that the digital era presents for policy makers at national and global levels. This research is complemented by research at the organizational level in Part II, Strategy and Entrepreneurship in the Digital Era, that discusses strategic issues that organizations of different sizes and levels of digital maturity face. Part III, Innovation and digital transformation, presents examples from different sectors, where AI and other innovative technologies are integrated in business. Part IV, The Future of Work, focuses on the changing conditions of workspaces and their implications for human resource management and the future of work. Part V, Leadership and Skills for the Digital Era, explores the impact of this changing business and societal landscape and studies the leadership style and skills needed in these conditions. Finally, Part VI, The Future of Business Education, studies how such skills and leadership may be cultivated in business education and draws lessons for the future. The book is based on a selection of the best papers on this topic presented at the international conference LMDE held in Athens, Greece, in June 2023.