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Modern Analysis Of Customer Surveys

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Modern Analysis Of Customer Surveys

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Author : Ron S. Kenett
language : en
Publisher: John Wiley & Sons
Release Date : 2012-01-30

Modern Analysis Of Customer Surveys written by Ron S. Kenett and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-01-30 with Business & Economics categories.

Modern Analysis of Customer Surveys: with applications using R Customer survey studies deal with customer, consumer and user satisfaction from a product or service. In practice, many of the customer surveys conducted by business and industry are analyzed in a very simple way, without using models or statistical methods. Typical reports include descriptive statistics and basic graphical displays. This book demonstrates how integrating such basic analysis with more advanced tools, provides insights into non-obvious patterns and important relationships between the survey variables. This knowledge can significantly affect the conclusions derived from a survey. Key features: Provides an integrated case studies-based approach to analysing customer survey data. Presents a general introduction to customer surveys, within an organization’s business cycle. Contains classical techniques with modern and non standard tools. Focuses on probabilistic techniques from the area of statistics/data analysis and covers all major recent developments. Accompanied by a supporting website containing datasets and R scripts. Customer survey specialists, quality managers and market researchers will benefit from this book as well as specialists in marketing, data mining and business intelligence fields. www.wiley.com/go/modern_analysis STATISTICS IN PRACTICE A series of practical books outlining the use of statistical techniques in a wide range of applications areas: HUMAN AND BIOLOGICAL SCIENCES EARTH AND ENVIRONMENTAL SCIENCES INDUSTRY, COMMERCE AND FINANCE

Modern Analysis Of Customer Surveys

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Author : Ron S. Kenett
language : en
Publisher: John Wiley & Sons
Release Date : 2011-11-11

Analysis Of Health Surveys

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Author : Edward L. Korn
language : en
Publisher: John Wiley & Sons
Release Date : 2011-01-25

Analysis Of Health Surveys written by Edward L. Korn and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-01-25 with Mathematics categories.

How to apply statistical methods to survey data--a guide toeffective analysis of health surveys. With large health surveys becoming increasingly available forpublic use, researchers with little experience in survey methodsare often faced with analyzing data from surveys to addressscientific and programmatic questions. This practical book providesstatistical techniques for use in survey analysis, making healthsurveys accessible to statisticians, biostatisticians,epidemiologists, and health researchers. The authors clearlyexplain the theory and methods of survey analysis along withreal-world applications. They draw on their work at the NationalInstitutes of Health as well as up-to-date information from acrossthe literature to present: * The sampling background necessary to understand health surveys. * The application of such techniques as t-tests, linear regression,logistic regression, and survival analysis to survey data. * The use of sample weights in survey data analysis. * Dealing with complications in variance estimation in large healthsurveys. * Applications involving cross-sectional, longitudinal, andmultiple cross-sectional surveys, and the use of surveys to performpopulation- based case-control analyses. * Guidance on the correct use of statistical methods found insoftware packages. * Extensive bibliography.

Conducting Online Surveys

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Author : Valerie M. Sue
language : en
Publisher: SAGE
Release Date : 2012

Conducting Online Surveys written by Valerie M. Sue and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Computers categories.

This book addresses the needs of researchers who want to conduct surveys online. Issues discussed include sampling from online populations, developing online and mobile questionnaires, and administering electronic surveys, are unique to digital surveys. Others, like creating reliable and valid survey questions, data analysis strategies, and writing the survey report, are common to all survey environments. This single resource captures the particulars of conducting digital surveys from start to finish

Design Evaluation And Analysis Of Questionnaires For Survey Research

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Author : Willem E. Saris
language : en
Publisher: John Wiley & Sons
Release Date : 2014-04-14

Design Evaluation And Analysis Of Questionnaires For Survey Research written by Willem E. Saris and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-04-14 with Mathematics categories.

Praise for the First Edition "...this book is quite inspiring, giving many practical ideas for survey research, especially for designing better questionnaires." —International Statistical Review Reflecting modern developments in the field of survey research, the Second Edition of Design, Evaluation, and Analysis of Questionnaires for Survey Research continues to provide cutting-edge analysis of the important decisions researchers make throughout the survey design process.The new edition covers the essential methodologies and statistical tools utilized to create reliable and accurate survey questionnaires, which unveils the relationship between individual question characteristics and overall question quality. Since the First Edition, the computer program Survey Quality Prediction (SQP) has been updated to include new predictions of the quality of survey questions on the basis of analyses of Multi-Trait Multi-Method experiments. The improved program contains over 60,000 questions, with translations in most European languages. Featuring an expanded explanation of the usage and limitations of SQP 2.0, the Second Edition also includes: New practice problems to provide readers with real-world experience in survey research and questionnaire design A comprehensive outline of the steps for creating and testing survey questionnaires Contemporary examples that demonstrate the many pitfalls of questionnaire design and ways to avoid similar decisions Design, Evaluation, and Analysis of Questionnaires for Survey Research, Second Edition is an excellent textbook for upper-undergraduate and graduate-level courses in methodology and research questionnaire planning, as well as an ideal resource for social scientists or survey researchers needing to design, evaluate, and analyze questionnaires.

Applied Survey Data Analysis

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Author : Brady T. West
language : en
Publisher: CRC Press
Release Date : 2025-04-15

Applied Survey Data Analysis written by Brady T. West and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2025-04-15 with Mathematics categories.

Highly recommended by the Journal of Official Statistics, The American Statistician, and other top statistical journals, Applied Survey Data Analysis, Third Edition provides an up-to-date overview of state-of-the-art approaches to the analysis of complex sample survey data. Building on the wealth of material on practical approaches to descriptive analysis and regression modeling from the first and second editions, this third edition further expands the topics covered and presents more step-by-step examples of modern approaches to the analysis of survey data using the newest statistical software procedures. New to the Third Edition: Applied Bayesian methods for the analysis of complex sample survey data using available software implementing these methods State-of-the-art methods and software for the analysis of survey data collected from non-probability samples Software for modern applications of machine learning techniques to complex sample survey data A completely revamped website providing code for replicating all the analyses illustrated in the book using Stata, SAS, SPSS, R, Mplus, SUDAAN, WesVar, and IVEware New end-of-chapter exercises, allowing for practice implementing the methods, including Bayesian analysis exercises Updated summaries of the newest literature on the analysis of survey data collected from complex samples An updated review of software packages currently available for the analysis of complex sample survey data Designed for readers working in a wide array of disciplines who conduct secondary analyses of survey data as part of their applied work, this book continues to provide a practical and accessible guide to the analysis of survey data. Continuing to use an example-driven approach to clearly illustrate analysis methods and software, the third edition contains many new examples and practical exercises based on recent versions of real-world survey data sets. Although the authors continue to use Stata for most examples in the text, they also offer the newest code for replicating the examples in other popular software packages on the book’s revamped website.

Information Quality

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Author : Ron S. Kenett
language : en
Publisher: John Wiley & Sons
Release Date : 2016-10-13

Information Quality written by Ron S. Kenett and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-10-13 with Mathematics categories.

Provides an important framework for data analysts in assessing the quality of data and its potential to provide meaningful insights through analysis Analytics and statistical analysis have become pervasive topics, mainly due to the growing availability of data and analytic tools. Technology, however, fails to deliver insights with added value if the quality of the information it generates is not assured. Information Quality (InfoQ) is a tool developed by the authors to assess the potential of a dataset to achieve a goal of interest, using data analysis. Whether the information quality of a dataset is sufficient is of practical importance at many stages of the data analytics journey, from the pre-data collection stage to the post-data collection and post-analysis stages. It is also critical to various stakeholders: data collection agencies, analysts, data scientists, and management. This book: Explains how to integrate the notions of goal, data, analysis and utility that are the main building blocks of data analysis within any domain. Presents a framework for integrating domain knowledge with data analysis. Provides a combination of both methodological and practical aspects of data analysis. Discusses issues surrounding the implementation and integration of InfoQ in both academic programmes and business / industrial projects. Showcases numerous case studies in a variety of application areas such as education, healthcare, official statistics, risk management and marketing surveys. Presents a review of software tools from the InfoQ perspective along with example datasets on an accompanying website. This book will be beneficial for researchers in academia and in industry, analysts, consultants, and agencies that collect and analyse data as well as undergraduate and postgraduate courses involving data analysis.

The Real Work Of Data Science

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Author : Ron S. Kenett
language : en
Publisher: John Wiley & Sons
Release Date : 2019-05-06

The Real Work Of Data Science written by Ron S. Kenett and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-05-06 with Science categories.

The essential guide for data scientists and for leaders who must get more from their data science teams The Economist boldly claims that data are now "the world's most valuable resource." But, as Kenett and Redman so richly describe, unlocking that value requires far more than technical excellence. The Real Work of Data Science explores understanding the problems, dealing with quality issues, building trust with decision makers, putting data science teams in the right organizational spots, and helping companies become data-driven. This is the work that spells the difference between a good data scientist and a great one, between a team that makes marginal contributions and one that drives the business, between a company that gains some value from its data and one in which data truly is "the most valuable resource." "These two authors are world-class experts on analytics, data management, and data quality; they've forgotten more about these topics than most of us will ever know. Their book is pragmatic, understandable, and focused on what really counts. If you want to do data science in any capacity, you need to read it." —Thomas H. Davenport, Distinguished Professor, Babson College and Fellow, MIT Initiative on the Digital Economy "I like your book. The chapters address problems that have faced statisticians for generations, updated to reflect today's issues, such as computational Big Data." —Sir David Cox, Warden of Nuffield College and Professor of Statistics, Oxford University "Data science is critical for competitiveness, for good government, for correct decisions. But what is data science? Kenett and Redman give, by far, the best introduction to the subject I have seen anywhere. They address the critical questions of formulating the right problem, collecting the right data, doing the right analyses, making the right decisions, and measuring the actual impact of the decisions. This book should become required reading in statistics and computer science departments, business schools, analytics institutes and, most importantly, by all business managers." —A. Blanton Godfrey, Joseph D. Moore Distinguished University Professor, Wilson College of Textiles, North Carolina State University

A Practical Guide To Designing Phase Ii Trials In Oncology

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Author : Sarah R. Brown
language : en
Publisher: John Wiley & Sons
Release Date : 2014-03-28

A Practical Guide To Designing Phase Ii Trials In Oncology written by Sarah R. Brown and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-03-28 with Medical categories.

How to identify optimal phase II trial designs Providing a practical guide containing the information needed to make crucial decisions regarding phase II trial designs, A Practical Guide to Designing Phase II Trials in Oncology sets forth specific points for consideration between the statistician and clinician when designing a phase II trial, including issues such as how the treatment works, choice of outcome measure and randomization, and considering both academic and industry perspectives. A comprehensive and systematic library of available phase II trial designs is included, saving time otherwise spent considering multiple manuscripts, and real-life practical examples of using this approach to design phase II trials in cancer are given. A Practical Guide to Designing Phase II Trials in Oncology: Offers a structured and practical approach to phase II trial design Considers trial design from both an academic and industry perspective Includes a structured library of available phase II trial designs Is relevant to both clinical and statistical researchers at all levels Includes real life examples of applying this approach For those new to trial design, A Practical Guide to Designing Phase II Trials in Oncology will be a unique and practical learning tool, providing an introduction to the concepts behind informed decision making in phase II trials. For more experienced practitioners, the book will offer an overview of new, less familiar approaches to phase II trial design, providing alternative options to those which they may have previously used.

Hands On Prescriptive Analytics

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Author : Walter R. Paczkowski
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2024-10-17

Hands On Prescriptive Analytics written by Walter R. Paczkowski and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-10-17 with Business & Economics categories.

Business decisions in any context—operational, tactical, or strategic—can have considerable consequences. Whether the outcome is positive and rewarding or negative and damaging to the business, its employees, and stakeholders is unknown when action is approved. These decisions are usually made under the proverbial cloud of uncertainty. With this practical guide, data analysts, data scientists, and business analysts will learn why and how maximizing positive consequences and minimizing negative ones requires three forms of rich information: Descriptive analytics explores the results from an action—what has already happened. Predictive analytics focuses on what could happen. The third, prescriptive analytics, informs us what should happen in the future. While all three are important for decision-makers, the primary focus of this book is on the third: prescriptive analytics. Author Walter R. Paczkowski, Ph.D. shows you: The distinction among descriptive, predictive, and prescriptive analytics How predictive analytics produces a menu of action options How prescriptive analytics narrows the menu of action options The forms of prescriptive analytics: eight prescriptive methods Two broad classes of these methods: non-stochastic and stochastic How to develop prescriptive analyses for action recommendations Ways to use an appropriate tool-set in Python

Modern Analysis Of Customer Surveys

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