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New Challenges Emerging Practices And Global Outlook In Service Management


New Challenges Emerging Practices And Global Outlook In Service Management
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New Challenges Emerging Practices And Global Outlook In Service Management


New Challenges Emerging Practices And Global Outlook In Service Management
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Author : Prof (Dr.) Pankaj Kumar Tyagi
language : en
Publisher: Shineeks Publishers
Release Date : 2022-04-21

New Challenges Emerging Practices And Global Outlook In Service Management written by Prof (Dr.) Pankaj Kumar Tyagi and has been published by Shineeks Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-21 with Education categories.


The New Challenges, Emerging Practices and Global Outlook in Service Management book attempts to focus on the strategies, techniques, and approaches that need to be practiced in the service industry to recover the lost businesses and discover new ones. This book elaborates on some of the significant trends and challenges expected to impact various service industry sectors. Service management challenges are ticking time bombs waiting to go off. One wrong move can blow the customer satisfaction levels, field service efficiency, and employee productivity to smithereens. The book gives an insight on solutions to these challenges with the help of technology, automation and other medium. The book also touches upon changes in service management after pandemic including focus on sustainability, Health and wellness



Emerging And Evolving Business And Management Issues In Vietnam Research And Practice


Emerging And Evolving Business And Management Issues In Vietnam Research And Practice
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Author : Hoai Trong Nguyen
language : en
Publisher: World Scientific
Release Date : 2024-06-21

Emerging And Evolving Business And Management Issues In Vietnam Research And Practice written by Hoai Trong Nguyen and has been published by World Scientific this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-06-21 with Business & Economics categories.


Research has shown that the pandemic has had a profound impact on the dimensions of environmental uncertainty. With the advent of technology, marketing and advertising have undergone constant development and refinement in order to adapt to the growing needs of buyers and investors alike. This book aims to provide a comprehensive review of strategic management and cultural intelligence, in relation to the measurement of financial information quality in recent times. It illustrates how marketing and advertising have changed from conventional to digital marketing, discussing the latest technological features, in addition to the variety of benefits that existing and emerging immersive technologies can bring to retailers and consumers.The study of the transformation of a market-oriented economy is crucial to a successful transition, along with the advancements in exchange efficiency and effectiveness. The book also covers cultural intelligence and financial literacy among in terms of spending, saving, borrowing, and investment in Vietnam.



Essentials Of Services Marketing


Essentials Of Services Marketing
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Author : Jochen Wirtz
language : en
Publisher: FT Press
Release Date : 2012-08-31

Essentials Of Services Marketing written by Jochen Wirtz and has been published by FT Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-08-31 with Business & Economics categories.


Make it easy for students to understand: Clear, Simple Language and Visual Learning Aids The authors use simple English and short sentences to help students grasp concepts more easily and quickly. The text consists of full-colored learning cues, graphics, and diagrams to capture student attention and help them visualize concepts. Know Your ESM presents quick review questions designed to help students consolidate their understanding of key chapter concepts. Make it easy for students to relate: Cases and Examples written with a Global Outlook The first edition global outlook is retained by having an even spread of familiar cases and examples from the world’s major regions: 40% from American, 30% from Asia and 30% from Europe. Help students see how various concepts fit into the big picture: Revised Framework An improved framework characterized by stronger chapter integration as well as tighter presentation and structure. Help instructors to prepare for lessons: Enhanced Instructor Supplements Instructor’s Manual: Contain additional individual and group class activities. It also contains chapter-by-chapter teaching suggestions. Powerpoint Slides: Slides will feature example-based teaching using many examples and step-by-step application cases to teach and illustrate chapter concepts. Test Bank: Updated Test Bank that is Test Gen compatible. Video Bank: Corporate videos and advertisements help link concept to application. Videos will also come with teaching notes and/or a list of questions for students to answer. Case Bank: Cases can be in PDF format available for download as an Instructor Resource.



Public Services Or Corporate Welfare


Public Services Or Corporate Welfare
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Author : Dexter Whitfield
language : en
Publisher: Pluto Books
Release Date : 2001-01-20

Public Services Or Corporate Welfare written by Dexter Whitfield and has been published by Pluto Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001-01-20 with Political Science categories.


Examining the role of the modern nation state, Dexter Whitfield assesses the achievements, failures, costs and benefits of the neoliberal and ‘third way’ transformation of the state. He demonstrates that private finance of infrastructure, marketisation of government and privatisation of the welfare state are accelerating the globalisation process and generating ever larger financial, social and environmental crises. Whitfield analyses current trends which are exacerbated by the marketisation and partnership agenda advocated by global bodies such as the World Bank, IMF and WTO. He reveals how these policies further reduce the capacity of the state in the global economy, its ability to provide good quality public services and inevitably create a corporate welfare complex. Within a framework for understanding the extent, scale and impact of the transformation of the state, the author forecasts the implications of the continuation of current policies.



Digital And Social Media Marketing


Digital And Social Media Marketing
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Author : Nripendra P. Rana
language : en
Publisher: Springer Nature
Release Date : 2019-11-11

Digital And Social Media Marketing written by Nripendra P. Rana and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-11-11 with Business & Economics categories.


This book examines issues and implications of digital and social media marketing for emerging markets. These markets necessitate substantial adaptations of developed theories and approaches employed in the Western world. The book investigates problems specific to emerging markets, while identifying new theoretical constructs and practical applications of digital marketing. It addresses topics such as electronic word of mouth (eWOM), demographic differences in digital marketing, mobile marketing, search engine advertising, among others. A radical increase in both temporal and geographical reach is empowering consumers to exert influence on brands, products, and services. Information and Communication Technologies (ICTs) and digital media are having a significant impact on the way people communicate and fulfil their socio-economic, emotional and material needs. These technologies are also being harnessed by businesses for various purposes including distribution and selling of goods, retailing of consumer services, customer relationship management, and influencing consumer behaviour by employing digital marketing practices. This book considers this, as it examines the practice and research related to digital and social media marketing.



Oecd Regulatory Policy Outlook 2021


Oecd Regulatory Policy Outlook 2021
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Author : OECD
language : en
Publisher: OECD Publishing
Release Date : 2021-10-06

Oecd Regulatory Policy Outlook 2021 written by OECD and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-06 with categories.


The COVID-19 pandemic has highlighted the crucial role regulation plays in the economy and society, but has also exposed gaps in domestic and international rule-making that have cost lives and money. The 2021 Regulatory Policy Outlook, the third in the series, maps country efforts to improve regulatory quality in line with the 2012 OECD Recommendation on Regulatory Policy and Governance, and shares good regulatory practices that can help close the gaps.



Global Outlook On Climate Services In Agriculture


Global Outlook On Climate Services In Agriculture
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Author : Food and Agriculture Organization of the United Nations
language : en
Publisher: Food & Agriculture Org.
Release Date : 2021-09-30

Global Outlook On Climate Services In Agriculture written by Food and Agriculture Organization of the United Nations and has been published by Food & Agriculture Org. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-30 with Political Science categories.


Climate change and extreme weather events are heightening levels of acute food insecurity and food crises around the world. As the world emerges from the COVID-19 pandemic and deals with other drivers of food security, poverty and inequality, the international community is calling for a climate-resilient and sustainable recovery. Supporting the shift away from disaster response toward preventative and anticipatory action is fundamental to address the growing challenges faced by agriculture and food systems. Climate services highlight the role of science and technology in providing innovative solutions for risk reduction, effective resilience policies and adaptation planning. Underpinned by robust science and agrometeorological data, climate services and digital advisories bring tailored climate information to agricultural producers and value chain actors. But despite increasing evidence of the benefits of climate services, there are still major gaps in their development worldwide. This global assessment points to a significant gap in investment in climate services for the last mile – the small-scale farmers and most marginalized communities. Bridging this gap and scaling climate services is essential if actionable information is to be communicated in an equitable and effective manner to users, making sure no one is left behind. The report presents the latest data on the state of climate services for agricultural users with surveys from 36 countries across all FAO regions. The report’s findings have major implications for institutional frameworks to effectively target investments in resilience, preparedness and recovery. Case studies highlight additional challenges, opportunities and lessons learned from specific interventions across the climate services provision framework. Despite many challenges, climate services have demonstrable benefits to agriculture and food security by navigating agricultural producers around unpredictable and changing weather patterns. The report presents a blueprint for targeted investments to ensure that finance is effectively allocated not only to enhance the production of climate services, but also their provision, engagement and application by agricultural communities.



Technology Application In The Tourism And Hospitality Industry Of Bangladesh


Technology Application In The Tourism And Hospitality Industry Of Bangladesh
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Author : Azizul Hassan
language : en
Publisher: Springer Nature
Release Date : 2021-10-06

Technology Application In The Tourism And Hospitality Industry Of Bangladesh written by Azizul Hassan and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-10-06 with Business & Economics categories.


The tourism and hospitality industry of Bangladesh as a South Asian country has potential. Sustainable development of this industry in this country is on the move. Still, there are some hindrances which appear to be stymieing this industry’s overall development potential. Overcoming such hindrances can be partly enabled by applying digital innovation and introducing more Internet based platforms in the country’s tourism and hospitality industry. The country is believed to have emphasized innovative technology application in this industry, but technology applications in this industry in Bangladesh have so far attracted very few researchers, resulting in insufficient contributions and very limited knowledge. This book, therefore, can make a significant contribution towards the very limited knowledge in this identified research area. On the specific ground of technology application in the tourism and hospitality industry, the book covers concepts and context, the present scenario, product and service offers, and an analysis of the roles of public and private institutions. On related issues, the book also covers social media, networking and connectivity; sustainability practices and climate change effects; tourist experiences; developments; and challenges, suggestions, and future research directions. The book is expected to appeal to general readers, as well as researchers with an interest in technology applications in the tourism and hospitality industry. This book is also an essential read for the relevant policy planners and industry professionals.



Routledge Handbook Of Human Resource Management In Asia


Routledge Handbook Of Human Resource Management In Asia
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Author : Fang Lee Cooke
language : en
Publisher: Routledge
Release Date : 2017-09-11

Routledge Handbook Of Human Resource Management In Asia written by Fang Lee Cooke and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-09-11 with Business & Economics categories.


Human Resource Management (HRM) is fundamentally shaped by institutional and cultural factors, such as the different political environments and social philosophies of particular countries and regions. By examining the various organizational aspects of business life and systems of people management in Asia, the study of HRM across the continent can, therefore, give us a greater understanding of Asian societies, as well as the contemporary world of work more generally. This handbook provides an up-to-date and intellectually engaging overview of HRM in the Asian context. Distinctive in its comprehensive coverage of traditional as well as emerging topics of HRM, it analyzes important themes, such as the regulatory framework for work and employment, religiosity, family business, and gender. Using a comparative approach, it also effectively highlights the unique features of each country’s attitudes towards HRM. Covering a range of themes and case studies, sections include: • Institutional and cultural contexts, • Labour regulation and industrial relations, • Thematic and functional HRM, • HRM in selected Asian countries, such as China, Japan, Vietnam, India, and Singapore. Written in a highly accessible style, this book will be useful to students and scholars of Human Resource Management, Asian Business, Economics, and Sociology. Chapter 15 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.



International Symposium On Theory And Practice In Transport Economics Key Issues For Transport Beyond 2000 15th International Symposium On Theory And Practice In Transport Economics Tessaloniki Greece 7th 9th June 2000


International Symposium On Theory And Practice In Transport Economics Key Issues For Transport Beyond 2000 15th International Symposium On Theory And Practice In Transport Economics Tessaloniki Greece 7th 9th June 2000
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Author : European Conference of Ministers of Transport
language : en
Publisher: OECD Publishing
Release Date : 2002-06-07

International Symposium On Theory And Practice In Transport Economics Key Issues For Transport Beyond 2000 15th International Symposium On Theory And Practice In Transport Economics Tessaloniki Greece 7th 9th June 2000 written by European Conference of Ministers of Transport and has been published by OECD Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002-06-07 with categories.


A clear dichotomy exists between an European economy centred on international trade and the environmental damage to which this focus gives rise. There is a need for a novel approach based on a shift away from the goal of ever-faster travel and ...