Omnichannel Supply Chain A Complete Guide 2019 Edition
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Omnichannel Supply Chain A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2018-12-20
Omnichannel Supply Chain A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-20 with categories.
How is each category performing? What is the biggest impact a customer-centric strategy has on the supply chain? What is the effect of balanced and imbalanced inventory? What does segmentation look like in an Omnichannel world? What payment options do your customers desire? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Omnichannel Supply Chain investments work better. This Omnichannel Supply Chain All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Omnichannel Supply Chain Self-Assessment. Featuring 886 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Omnichannel Supply Chain improvements can be made. In using the questions you will be better able to: - diagnose Omnichannel Supply Chain projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Omnichannel Supply Chain and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Omnichannel Supply Chain Scorecard, you will develop a clear picture of which Omnichannel Supply Chain areas need attention. Your purchase includes access details to the Omnichannel Supply Chain self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Omnichannel Supply Chain Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Omnichannel Supply Chain A Complete Guide 2020 Edition
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Author : Gerardus Blokdyk
language : en
Publisher:
Release Date :
Omnichannel Supply Chain A Complete Guide 2020 Edition written by Gerardus Blokdyk and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Omni Channel Supply Chain A Complete Guide 2020 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-09-23
Omni Channel Supply Chain A Complete Guide 2020 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-23 with categories.
How can retailers achieve a quantum leap in freshness? How will your workforce meet the needs of a changing customer base? How far ahead do you plan in your Supply Chain Strategy? Is your supply chain IT infrastructure and application capability sufficiently flexible to support multiple channels and unpredictable fluctuations in transactional volume? Which is the geographic scope of your organizations Supply Chain Strategy? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Omni Channel Supply Chain investments work better. This Omni Channel Supply Chain All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Omni Channel Supply Chain Self-Assessment. Featuring 943 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Omni Channel Supply Chain improvements can be made. In using the questions you will be better able to: - diagnose Omni Channel Supply Chain projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Omni Channel Supply Chain and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Omni Channel Supply Chain Scorecard, you will develop a clear picture of which Omni Channel Supply Chain areas need attention. Your purchase includes access details to the Omni Channel Supply Chain self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Omni Channel Supply Chain Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Omnichannel Supply Chain A Complete Guide 2020 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-09-29
Omnichannel Supply Chain A Complete Guide 2020 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-09-29 with categories.
Do you have complete visibility across the supply chain? What role does collaboration and automation play in Omnichannel supply chain success? What factors influence your current business model or are included in your current business model? Do you have a a clear definition of out-of-stock - does that mean the item is completely sold out, or that it is running in short supply? What is the balancing act between maintaining safe delivery, scaling your business and keeping your brand image? This valuable Omnichannel Supply Chain self-assessment will make you the assured Omnichannel Supply Chain domain assessor by revealing just what you need to know to be fluent and ready for any Omnichannel Supply Chain challenge. How do I reduce the effort in the Omnichannel Supply Chain work to be done to get problems solved? How can I ensure that plans of action include every Omnichannel Supply Chain task and that every Omnichannel Supply Chain outcome is in place? How will I save time investigating strategic and tactical options and ensuring Omnichannel Supply Chain costs are low? How can I deliver tailored Omnichannel Supply Chain advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Omnichannel Supply Chain essentials are covered, from every angle: the Omnichannel Supply Chain self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Omnichannel Supply Chain outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Omnichannel Supply Chain practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Omnichannel Supply Chain are maximized with professional results. Your purchase includes access details to the Omnichannel Supply Chain self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Omnichannel Supply Chain Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Omnichannel Supply Chain A Complete Guide
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-02-26
Omnichannel Supply Chain A Complete Guide written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-02-26 with categories.
Is there a Omnichannel Supply Chain Communication plan covering who needs to get what information when? Can we add value to the current Omnichannel Supply Chain decision-making process (largely qualitative) by incorporating uncertainty modeling (more quantitative)? How do you encourage people to take control and responsibility? what are the main functions? Why is it important to have senior management support for a Omnichannel Supply Chain project? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Omnichannel Supply Chain investments work better. This Omnichannel Supply Chain All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Omnichannel Supply Chain Self-Assessment. Featuring 680 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Omnichannel Supply Chain improvements can be made. In using the questions you will be better able to: - diagnose Omnichannel Supply Chain projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Omnichannel Supply Chain and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Omnichannel Supply Chain Scorecard, you will develop a clear picture of which Omnichannel Supply Chain areas need attention. Your purchase includes access details to the Omnichannel Supply Chain self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Omnichannel Supply Chain Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Omnichannel Retail A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-06-22
Omnichannel Retail A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-22 with categories.
Do you combine technical expertise with business knowledge and Omnichannel Retail Key topics include lifecycles, development approaches, requirements and how to make a business case? How do you keep improving Omnichannel Retail? Is there a Omnichannel Retail management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan? Does Omnichannel Retail appropriately measure and monitor risk? How can skill-level changes improve Omnichannel Retail? This valuable Omnichannel Retail self-assessment will make you the credible Omnichannel Retail domain adviser by revealing just what you need to know to be fluent and ready for any Omnichannel Retail challenge. How do I reduce the effort in the Omnichannel Retail work to be done to get problems solved? How can I ensure that plans of action include every Omnichannel Retail task and that every Omnichannel Retail outcome is in place? How will I save time investigating strategic and tactical options and ensuring Omnichannel Retail costs are low? How can I deliver tailored Omnichannel Retail advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Omnichannel Retail essentials are covered, from every angle: the Omnichannel Retail self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Omnichannel Retail outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Omnichannel Retail practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Omnichannel Retail are maximized with professional results. Your purchase includes access details to the Omnichannel Retail self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Omnichannel Retail Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Omnichannel Retail Strategy A Complete Guide 2020 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-10-23
Omnichannel Retail Strategy A Complete Guide 2020 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-23 with categories.
Do you put a separate ecommerce supply chain in? How do you help users get more value with your apps? Are you customer service representatives trained properly? Which benefits of an omnichannel strategy is the most important to you? Which have you adapted your e-commerce store for? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Omnichannel Retail Strategy investments work better. This Omnichannel Retail Strategy All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Omnichannel Retail Strategy Self-Assessment. Featuring 954 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Omnichannel Retail Strategy improvements can be made. In using the questions you will be better able to: - diagnose Omnichannel Retail Strategy projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Omnichannel Retail Strategy and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Omnichannel Retail Strategy Scorecard, you will develop a clear picture of which Omnichannel Retail Strategy areas need attention. Your purchase includes access details to the Omnichannel Retail Strategy self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Omnichannel Retail Strategy Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Supply Chains A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-06-27
Supply Chains A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-06-27 with categories.
When should supply chains be fast? What exactly is cyber-resilience in the context of supply chains, and how can it be incorporated into current supply chain risk-management approaches? What will supply chains look like in a smart manufacturing world? Where are global supply chains most at risk? What long-term trajectory are public health supply chains taking? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role... In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Supply Chains investments work better. This Supply Chains All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Supply Chains Self-Assessment. Featuring 994 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Supply Chains improvements can be made. In using the questions you will be better able to: - diagnose Supply Chains projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Supply Chains and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Supply Chains Scorecard, you will develop a clear picture of which Supply Chains areas need attention. Your purchase includes access details to the Supply Chains self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Supply Chains Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Supply Chain Strategies A Complete Guide 2019 Edition
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Author : Gerardus Blokdyk
language : en
Publisher: 5starcooks
Release Date : 2019-07-18
Supply Chain Strategies A Complete Guide 2019 Edition written by Gerardus Blokdyk and has been published by 5starcooks this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-07-18 with categories.
What are the affordable supply chain strategies risks? How do you verify the supply chain strategies requirements quality? What are your results for key measures or indicators of the accomplishment of your supply chain strategies strategy and action plans, including building and strengthening core competencies? Does the supply chain strategies performance meet the customer's requirements? Where do ideas that reach policy makers and planners as proposals for supply chain strategies strengthening and reform actually originate? This exclusive Supply Chain Strategies self-assessment will make you the credible Supply Chain Strategies domain leader by revealing just what you need to know to be fluent and ready for any Supply Chain Strategies challenge. How do I reduce the effort in the Supply Chain Strategies work to be done to get problems solved? How can I ensure that plans of action include every Supply Chain Strategies task and that every Supply Chain Strategies outcome is in place? How will I save time investigating strategic and tactical options and ensuring Supply Chain Strategies costs are low? How can I deliver tailored Supply Chain Strategies advice instantly with structured going-forward plans? There's no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all Supply Chain Strategies essentials are covered, from every angle: the Supply Chain Strategies self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that Supply Chain Strategies outcomes are achieved. Contains extensive criteria grounded in past and current successful projects and activities by experienced Supply Chain Strategies practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in Supply Chain Strategies are maximized with professional results. Your purchase includes access details to the Supply Chain Strategies self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Supply Chain Strategies Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Omni Channel Retailing And Its Requirements In The Supply Chain
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Author : Carina Sauter
language : en
Publisher: GRIN Verlag
Release Date : 2015-12-30
Omni Channel Retailing And Its Requirements In The Supply Chain written by Carina Sauter and has been published by GRIN Verlag this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-12-30 with Business & Economics categories.
Bachelor Thesis from the year 2014 in the subject Business economics - Supply, Production, Logistics, grade: 1,1, IE Business School, Madrid, course: Production & Supply Chain Management, language: English, abstract: This thesis is a description of the state of the art of the Omnichannel retail strategy with a focus on the changes necessary in supply chain design. Its purpose is to provide a comprehensive overview on omnichannel retailing that can serve as a first source of information for companies thinking about adapting this strategy. There is no single external source that combines the description of omnichannel retailing with details of how to implement this strategy yet, so this thesis makes it significantly easier for retailers to familiarize with the topic and get impulses for further research. The introduction shows the developments that led to the strategic move, which eases understanding the concept and its purpose. The thesis finds that technological innovations, changing shopping behavior, increasing expectations, and intensifying online competition were the major drivers affecting this shift. It continues to describe the common omnichannel initiatives before it gets into more detail on what supply chain and logistics changes are necessary to support them. First, it shows that the application of RFID technology and IT platforms creates an end-to-end transparent supply chain, which delivers the core capability to pursue this strategy: complete inventory visibility. Second, the solutions to improve fulfillment speed are presented. Both upgrades in order processing inside the warehouse and innovative last mile solutions are discussed in detail. Describing the benefits of omnichannel retailing, the paper shows that it perfectly meets the requirements of today’s retailers. Not only does the strategy improve profitability and productivity, it also helps them meet expectations, learn more about their customers and use this knowledge to sustainably compete in the market. It also finds that there are significant challenges to overcome before reaping these benefits. Large investments and added complexity need to be faced during setup and a non-aligned organization and the inability to engage employees are major problems during execution. As the retail environment evolves at a rapid pace, the paper finally presents strategies for companies that have fully developed omnichannel capabilities. These ensure that retailers can also compete once omnichannel is the new normal.