Open Question Selling Unlock Your Customer S Needs To Close The Sale By Knowing What To Ask And When To Ask It
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Open Question Selling Unlock Your Customer S Needs To Close The Sale By Knowing What To Ask And When To Ask It
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Author : Val Gee
language : en
Publisher: McNeil & Johnson
Release Date : 2007-05-24
Open Question Selling Unlock Your Customer S Needs To Close The Sale By Knowing What To Ask And When To Ask It written by Val Gee and has been published by McNeil & Johnson this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-05-24 with Business & Economics categories.
Build stronger relationships with customers through the OPEN Questioning technique By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales. This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.
Customer Relationship Management Crm For Medium And Small Enterprises
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Author : Antonio Specchia
language : en
Publisher: CRC Press
Release Date : 2022-04-07
Customer Relationship Management Crm For Medium And Small Enterprises written by Antonio Specchia and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-04-07 with Business & Economics categories.
Customer Relationship Management (CRM) systems are a growing topic among small- and medium-sized enterprises, entrepreneurs, and solopreneurs, and it is completely clear that CRM is a tool that businesses should have in place to manage sales processes. Teams of salespeople must have a system to run their daily activities, and small businesses and solopreneurs must track their marketing effort, a functioning structure for maintaining their contacts with prospects and clients to improve the effectiveness of their sales effort. CRM, once only available to large corporations, is now powerful technology for small and medium businesses. Small and medium businesses are now able to implement CRM solutions under a more cost-effective balance as an alternative to traditional tools like Salesforce, Dynamics, or Oracle. The reason for the success is mainly the simplicity of the new tools and solutions that have been developed for the management of sales processes. This book discusses how to implement a CRM from the perspective of the businessperson—not the more typical IT consultant or the technical staff. It benefits business development, sales management, and sales process control. Small business owners must understand why and how implementing a CRM will create value for their business—how it will focus on business development, sales management, and how sales leads develop into happy customers. Small business owners must first understand what a CRM system is, how it works, what its main functions are, and how it serves to manage workflows in the company’s sales department. Generally, entrepreneurs struggle to find the time to read and study complex and fully comprehensive books. This book provides direct operational guidelines to those who need easy-to-read information about how to use CRM effectively. Business professionals must be able to set up CRM systems and avoid mistakes and wasting time. This book provides an overview of what can be done with CRM and how it happens to empower businesspeople to find new customers and win business opportunities. This book discusses the logic of CRM in sales, giving tips and explanations on why and what happens when CRM is implemented in a specific way. Essentially, this book gives the entrepreneur the know-how behind CRM in sales in general terms, supporting enhanced customer relationships.
Dynamic Sales Combustion
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Author : Erik Therwanger
language : en
Publisher: Balboa Press
Release Date : 2018-11-22
Dynamic Sales Combustion written by Erik Therwanger and has been published by Balboa Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-11-22 with Self-Help categories.
Leaders... Start Your Sales Engines! Is your sales vehicle stalling, when it should be speeding across the finish line? Like an engine, your sales system was not designed to remain in the parking lot of lost opportunities. Instead, it should be driving transformational sales results and moving your sales vehicle to exciting new destinations. Unfortunately, most sales organizations lack the right sales system and are not prepared for the constant challenges that keep their sales vehicles parked. Negative perceptions, mediocre performance, poor support, and a lack of leadership round out the top issues that make acceleration difficult. Dynamic Sales COMBUSTION introduces business owners, sales leaders, sales professionals, and sales support teams to the Sales Impact System - SIS. The SIS allows you to push the pedal to the metal, create an environment that fosters high performance, and drive sales results to championship levels. The Sales Impact System - SIS provides you and your team with: • Strategies for an Unbreakable Mindset • Techniques to acquire Unparalleled Data • New ways to achieve Unstoppable Gears • The ability to develop Unmatched Structure
Selling The Right Way Prayerfully God S Way
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Author : Jim Abraham
language : en
Publisher: WestBowPress
Release Date : 2011-12-30
Selling The Right Way Prayerfully God S Way written by Jim Abraham and has been published by WestBowPress this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-12-30 with Self-Help categories.
Most sales publications cover selling exclusively from the worlds point-of-view. They cover a topic or two that may peak the interest of the reader, but they leave out two elements that are critical to a Christian sales professionals success. What are those two essentials you need to know? They are: 1.) Where does God fit into your life as a salesperson, and 2.) What else do you need to know to be a long-term sales pro? You see, selling is more than one or two techniques that will manipulate your prospect into buying. Its more than a few closing techniques that will seal-the-deal. Sales is an ability you are given, by God, to help other people solve their problems. You are a problem solver, an advocate for your client. This book will help you become the best you can be, with prayer and Gods guidance.
Close That Sale
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Author : Roger Brooksbank
language : en
Publisher: Hachette UK
Release Date : 2010-10-29
Close That Sale written by Roger Brooksbank and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-10-29 with Business & Economics categories.
Learn how to hone your selling skills and close more sales with this easy to read guide written by someone with extensive experience of every aspect of selling and marketing in the international arena. Based on the five stage OIMCO selling model it covers : -Opening-phase selling skills, including taking control of your selling space and sizing up the customer - Interviewing-phase selling skills, including asking open-style questions , listening actively and triggering your customer's imagination - Matching-phase selling skills , including applying the SELL formula, translating benefits into real money and mastering the art of storytelling -Closing-phase selling skills, including tuning in to buying signals, manufacturing a close and perfecting the art of silence - Objection-handling-phase selling skills, including conditioning yourself positively to objections, pre-handling predictable objections and playing CATCH with every objection raised All neatly summed up in 52 skill honing sections, with skill-enhancing exercises, to perfectly suit a busy life in sales. NOT GOT MUCH TIME? One and five-minute introductions to key principles to get you started. AUTHOR INSIGHTS Lots of instant help with common problems and quick tips for success, based on the author's many years of experience. TEST YOURSELF Tests in the book to keep track of your progress. EXTEND YOUR KNOWLEDGE Extra online articles at www.teachyourself.com to give you a richer understanding. THINGS TO REMEMBER Quick refreshers to help you remember the key facts. TRY THIS Innovative exercises illustrate what you've learnt and how to use it.
Questions That Sell
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Author : Paul Cherry
language : en
Publisher: HarperChristian + ORM
Release Date : 2017-12-07
Questions That Sell written by Paul Cherry and has been published by HarperChristian + ORM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-12-07 with Business & Economics categories.
If you ask the right questions, then you’ll get the sale every time. As a salesperson, your product knowledge is extensive but that's not enough. If you fail to ask the right questions - the ones that uncover a customer's real needs - you will never close the deal. Top sales effectiveness expert and author Paul Cherry reveals advanced questioning techniques that will help you sell your products or services based on value to the customer, rather than price, and increase your success rate as a result. In Questions That Sell, Cherry shares material on how to: Discover hidden customer needs and motivations Reinvigorate a stale relationship Soothe anxious buyers Accelerate the decision process Upsell and cross-sell so you no longer leave money on the table Use questions to qualify prospects (without insulting them) And much more Questions That Sell is packed with powerful examples, exercises, and hundreds of sample questions for a wide range of buyer interactions. Success is yours for the asking. Smart questioning will get you there.
The 12 Best Questions To Ask Customers
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Author : Jim Meisenheimer
language : en
Publisher: Helbern
Release Date : 2001
The 12 Best Questions To Ask Customers written by Jim Meisenheimer and has been published by Helbern this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Selling categories.
The Sales Question Book
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Author : Gerhard Gschwandtner
language : en
Publisher:
Release Date : 2008-09
The Sales Question Book written by Gerhard Gschwandtner and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-09 with categories.
The Sales Question Book is the only way to take the guesswork out of selling. With more than 1,000 questions at your fingertips, you can select from 101 ways to open a sale, 59 tested questions for handling objections and 169 irresistible closing questions. Extensive interviews with top sales producers have proven that an effective questioning strategy can almost guarantee a sale. These top salespeople have confirmed that knowing the right questions has helped them earn in excess of $250,000 a year. This easy-to-read, easy-to-use 3-ring-binder sales tool will show you the right questions to ask every time. * Establish good rapport quickly. * Upsell smoothly. * Discover your prospect's expectations easily. * Use trial closes with confidence. * Obtain new leads with referral questions that work. Put the selling power of questions to work for you!
The Power Of Value Selling
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Author : Julie Thomas
language : en
Publisher: John Wiley & Sons
Release Date : 2023-09-20
The Power Of Value Selling written by Julie Thomas and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-09-20 with Business & Economics categories.
Build strong connections to accelerate sales results In The Power of Value Selling: The Gold Standard to Drive Revenue and Create Customers for Life, sought-after trainer and sales leader Julie Thomas delivers an exciting new take on buyer-centric selling to modern buyers. In the book, you’ll learn value-based selling techniques to become a trusted business advisor who instills confidence in buying decisions despite unpredictable business environments. This actionable guide to improved business conversations—ones that build trust and human-to-human connections—enables you to focus the sales conversation on value, instead of price, and identify business issues that create urgency to unlock new sales opportunities. You’ll also find: Strategies for selling to the C-suite, closing more business, expanding your sales footprint, managing global accounts and generating consistent renewal sales Methods for building credibility and rapport with your buyers along with proven sales prospecting strategies to win time on their increasingly packed calendars Ways to motivate buyers to take action and improve sales forecast accuracy through a repeatable opportunity qualification framework Actions for aligning your revenue engine and enabling all of your customer-facing teams to improve the customer experience. An indispensable guide for seasoned revenue professionals and B2B sales leaders seeking to boost their real-world performance, deepen customer relationships and improve customer experience, The Power of Value Selling will also benefit early-career salespeople looking for practical sales strategies that work in competitive markets.
Ready Fire Aim
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Author : Michael Masterson
language : en
Publisher: John Wiley & Sons
Release Date : 2008-01-07
Ready Fire Aim written by Michael Masterson and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-01-07 with Business & Economics categories.
Whether you’re thinking about starting a new business or growing an existing one, Ready, Fire, Aim has what you need to succeed in your entrepreneurial endeavors. In it, self-made multimillionaire and bestselling author Masterson shares the knowledge he has gained from creating and expanding numerous businesses and outlines a focused strategy for guiding a small business through the four stages of entrepreneurial growth. Along the way, Masterson teaches you the different skills needed in order to excel in this dynamic environment.