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Operational Excellence Handbook

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Operational Excellence Handbook A Must Have For Those Embarking On A Journey Of Transformation And Continuous Improvement

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Author : Rod Baxter
language : en
Publisher: Lulu.com
Release Date : 2015-06-02

Operational Excellence Handbook A Must Have For Those Embarking On A Journey Of Transformation And Continuous Improvement written by Rod Baxter and has been published by Lulu.com this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-06-02 with categories.

Operational Excellence Handbook is designed for leaders and practitioners wishing to transform their organizations through strategy and culture, and through the application of operational excellence approaches, methodologies, processes, and tools. The handbook contains 70 chapters organized in five sections describing strategy, culture, methodologies, project management, and tools that are helpful to create immediate and sustainable value for your organization. As you travel on your value generation journey, you will wish to select the appropriate approach, methodologies, and tools - based on your organization's current situation, future strategies and goals, resource availability and limitations, as well as urgency and schedule needs - that will provide immediate value. With the purchase of this handbook, the reader has access to a file containing all templates referenced in the book.

The Handbook For Quality Management Second Edition

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Author : Thomas Pyzdek
language : en
Publisher: McGraw Hill Professional
Release Date : 2012-12-14

The Handbook For Quality Management Second Edition written by Thomas Pyzdek and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-14 with Technology & Engineering categories.

The definitive guide to organizational excellence--completely updated Fully revised for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/QE) Body of Knowledge, The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition offers in-depth guidance on effectively applying the principles of quality management in today's business environment and delivering superior results. Designed to help you prepare for and pass the ASQ CMQ/QE exam, this authoritative volume also serves as an essential on-the-job reference. Coverage includes: Business-integrated quality systems Organizational structures The quality function Approaches to quality Customer-focused organizations Integrated planning Strategic planning Understanding customer expectations and needs Benchmarking Organizational assessment Process control Quantifying process variation Quality audits Supply chain management Continuous improvement Effective change management Six Sigma methodology, including detailed descriptions of the DMAIC and DMADV approaches Management of human resources Motivation theories and principles Management styles Resource requirements to manage the quality function Over the past 40 years, the quality management discipline has undergone steady evolution from disparate quality assurance efforts to strategic, business-integrated functions. Today's quality manager must be able to plan and implement measurable, cost-effective process-improvement initiatives across the organization. Written by two of the foremost authorities on the subject and fully updated for the latest American Society for Quality (ASQ) Certified Manager of Quality/Organizational Excellence (CMQ/OE) Body of Knowledge, The Handbook for Quality Management, Second Edition provides an operational guide to the proper understanding and application of quality management in the current business environment. It serves as a primary reference source for an organization's quality program and for anyone seeking to pass the CMQ/OE exam, given by the ASQ. The Handbook for Quality Management: A Complete Guide to Operational Excellence, Second Edition: Clearly defines quality management principles and their application within a cross section of industries Integrates the application of Theory of Constraints, Six Sigma, and Lean thinking into the Quality Management discipline Contains detailed methods for planning, including customer needs recognition, benchmarking, and organizational assessments Discusses controls such as statistical process control, audits, and supply chain management Explains the stages of continuous improvement Incorporates classic motivation theory with more current management practices advocated by Joiner, Senge, and Deming, among others Features simulated and past exam questions to help you study for the ASQ CMQ/OE exam with answers that can be found at www.mhprofessional.com/HQM2

Operational Excellence Handbook

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Author : Gregory Hutchins
language : en
Publisher: CERM Academy for Enterprise Risk Management
Release Date : 2018-11-22

Operational Excellence Handbook written by Gregory Hutchins and has been published by CERM Academy for Enterprise Risk Management this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-11-22 with Business & Economics categories.

What is Operational Excellence Handbook: An Enterprise Approach? Operational Excellence Handbook is the planning, execution, and reporting of business management that encourages process improvement, lean, and quality. This handbook provides a practical and hands on approach based on the control of variability (risk), process improvement, and scientific management. What This Book Can Do for You? The Operational Excellence Handbook offers the following benefits to you, specifically explaining: + Explains the importance of global competitiveness. + Describes how Op Ex leadership is the critical requirement for all operational success. + Offers Op Ex solutions on how to cope with change and disruption - the new normal. + Describes how empowerment is a prerequisite for continuous improvement. + Describes how teaming rules have changed. + Offers suggestions on how customer requirements can be satisfied in a changing environment. + Describes how communications can facilitate project execution and ensure outcomes. + Helps ensure continuous improvement projects are planned, initiated, and completed on time, on budget, and within scope. + Offers outsourcing tips and tools.

Best Practices For Operational Excellence

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Author : Luca Dellanna
language : en
Publisher:
Release Date : 2019-12-16

Best Practices For Operational Excellence written by Luca Dellanna and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-12-16 with categories.

They say about Luca's books: "This book was so helpful to my work. Opened my eyes up to some more reasons why change is so hard." - Chris Murman A very thoughtful piece of writing, deep and wiring!" - David Krejca"Practical, directional advice." - Hari Meyyappan"A thoughtfully written book in very straightforward language." - A.L. Peevey"This guy! Luca is amazing. So insightful with common sense applications of Complexity and the ability to communicate clearly!!" - Bob KlapetzkyInside, you'll find the solutions to your problems as a manager: - How to manage "difficult" employees?- How to get your subordinates to solve their own problems?- How to get more time for yourself, to work on what's important?- How to introduce a culture of mutual trust, respect and accountability, in a team which is demotivated or full of personal problems?What's inside- The 4 Principles of Operational Excellence, that determine whether your organization will operate smoothly or always react to the last problem, whether your subordinates respect you and each other or operate with defensiveness and distrust.- The 8 Best Practices of Operational Excellence, that effective managers use on a weekly and monthly basis to ensure that the Principles are followed in practice every day, even when conditions are not optimal, even when they are not around.- How to get buy-in, a roadmap for an impactful roll-out, and systems to sustain the change. This book does not let you alone with the complex reality of implementing change in a big company where multiple projects and agendas are involved.This book will help you improve the way your team works, leading to the following benefits: - Less stress: as your team's Operational Culture improves, they will learn how to solve alone problems you would have to micromanage instead.- More time: as your team takes care of its own problems, you will be freed from running after emergencies and work on the things that matter.- More respect: as you become a better leader, and your subordinates become better teammates, valuing each other's work, you will become more respected and valued.- More budget: as your team improves its output, the bottom line contribution of your team becomes available to be redistributed as budget and bonuses for you and your team.- A better career: the skills you will learn with this book are rare and thus valuable. They will make you a more valued and respect employee, leading to a successful career.A complete playbook with best practices you can apply starting today in your company, to translate into impactful action the Principles of Operational Excellence.It includes comparisons between the actions of good managers and bad ones, lots of detailed examples and word-by-word scripts.Other books only describe how an effective company looks like, ignoring how to get there. This book doesn't leave you alone with the implementation. It proposes practical tactics and word-by-word scripts you can use to obtain buy-in from the Top Management and to roll-out the change initiatives.THE COMPLETE TOOLKIT FOR THE OPERATIONS MANAGERS & SUPERVISORS IN MANUFACTURING & LOGISTICS-Handle unmotivated workers and instill newfound proactivity.- Get your workers to work safely, even when the boss is not looking.- Get your employees to keep an orderly work-floor, even when they are not motivated.- Get your quality up, while decreasing the cognitive load of your workers.- Manage a fast-changing company, where workers fail to keep up with growth and change.In this handbook, you will find all the procedures you need to run your operations smoothly.Procedures that work in practiceYou will only find methods that are simple enough to be easily implemented and reliable enough to work even when your workers are tired or distracted. You will find procedures that stay into place even when priorities change and when your company scales.

Operational Excellence With Lean Six Sigma

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Author : Jeroen de Mast
language : nl
Publisher: Van Haren
Release Date : 2022-01-06

Operational Excellence With Lean Six Sigma written by Jeroen de Mast and has been published by Van Haren this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-01-06 with Business & Economics categories.

Lean Six Sigma is the global standard for organizing the design, data-based improvement and control of business processes. Well-designed and controlled processes are key in achieving and sustaining operational excellence. They ensure the quality of service and care, the reliability and safety of work that is done, and a timely processing with short waiting times. High quality processes will at the same time improve the operation’s flexibility. Thereby allowing one to adjust to changes in demand and other circumstances. An organizational capability to harness data-based process improvement, finally, facilitates organizational learning and is foundational for the fruitful implementation of ever increasing digitization and automation opportunities. Lean Six Sigma offers a complete model for shaping modern continuous improvement programs in organizations. The methodology is built on principles and methods for fact-based process improvement that have proven themselves over the last decades, and will continue to do so in the decades to come. Having emerged in manufacturing, the approach continuously evolved and gained tremendous momentum in the services and healthcare industries. This book offers a thorough and pragmatic account of Lean Six Sigma project- and programme implementation with a special focus on applications in services and healthcare organizations.

Operational Excellence

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Author : Gilad Issar
language : en
Publisher: Springer
Release Date : 2016-01-14

Operational Excellence written by Gilad Issar and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-01-14 with Business & Economics categories.

As industrial companies are placing a higher focus on operations, this book comes at the right time with a compilation of basic concepts of Operational Excellence and their application. Operational excellence allows companies to recover from reductions in gross margins and low profitability, which largely occur due to a rise in agile competition and the short life span of new technologies. This book helps managers and consulting academicians as a ready reference for cross-industry implementation of operational excellence.

Operational Excellence With Lean Six Sigma

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Author : Jeroen de Mast
language : en
Publisher: Van Haren
Release Date : 2022-01-06

Handbook To Achieve Operational Excellence

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Author : Steve Lindborg
language : en
Publisher:
Release Date : 2011-11-21

Handbook To Achieve Operational Excellence written by Steve Lindborg and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11-21 with categories.

Operational Excellence

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Author : James William Martin
language : en
Publisher: CRC Press
Release Date : 2021-01-27

Operational Excellence written by James William Martin and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-01-27 with Business & Economics categories.

Operational Excellence, Second Edition – Breakthrough Strategies for Improving Customer Experience and Productivity brings together leading-edge tools, methods, and concepts to provide process improvement experts a reference to improve their organization’s quality, productivity, and customer service operations. Its major topics include alignment of strategy to the design of supporting systems to meet customer expectations, manage capacity, and improve performance. It provides a concise and practical reference for operational excellence. Its fourteen chapters lead a reader through the latest tools, methods, and concepts currently used to capture "voice of" customers, partners, and other stakeholders, new strategies for the application of Lean, Six Sigma, as well as product and service design across diverse industries, including manufacturing to financial services. This book operates from three premises: Organizations can increase competitiveness in an era of globalization through the application of "voice-of" applications, Design Thinking, the integration of the Information Technology Ecosystem’s new tools and methods integrated with proven Lean and Six Sigma applications Operational performance correlates to an organization’s financial, operational, and resultant productivity, as well as with shareholder economic value add (EVA) metrics and can be measured and improved using the methods in this book Value-adding activities and disciplines discussed are global and applicable to every organization A PRACTICAL TOOL FOR REAL-WORLD APPLICATION New topics are introduced in the second edition. These include Design Thinking, the "voice-of" Information Technology Ecosystems, Big Data applications, and Robotic Process Automation. Key topics from the first edition remain. These include Design-for-Six-Sigma (DFSS), Lean and Six Sigma methods, productivity analysis, operational assessments, project management, and other supporting topics. Each chapter contains tools and methods that will help readers identify areas for operational improvements. It contains ~300 figures, tables, and checklists to help increase organizational productivity. Practical examples are integrated through the book.

Design For Operational Excellence A Breakthrough Strategy For Business Growth

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Author : Kevin J. Duggan
language : en
Publisher: McGraw Hill Professional
Release Date : 2011-09-16

Design For Operational Excellence A Breakthrough Strategy For Business Growth written by Kevin J. Duggan and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-09-16 with Business & Economics categories.

Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.

Operational Excellence Handbook

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