Organizational Listening
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Organizational Listening
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Author : Jim Macnamara
language : en
Publisher: Peter Lang Incorporated, International Academic Publishers
Release Date : 2016
Organizational Listening written by Jim Macnamara and has been published by Peter Lang Incorporated, International Academic Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with Communication in organizations categories.
This landmark study proposes and describes how organizations need to create an architecture of listening to regain trust and re-engage people whose voices are unheard or ignored. It presents a compelling case to show that urgent attention to organizational listening is essential for maintaining healthy democracy, organization legitimacy, business sustainability, and social equity.
Organizational Listening Ii
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Author : Jim Macnamara
language : en
Publisher: Peter Lang Publishing
Release Date : 2023
Organizational Listening Ii written by Jim Macnamara and has been published by Peter Lang Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023 with Communication in organizations categories.
"The first edition of this book broke new ground in reporting research that showed organizations central to contemporary society including government departments and agencies, corporations, and many NGOs and non-profit organizations listen poorly to their stakeholders and sometimes not at all. This new much-expanded analysis reports further research that builds theory and provides practical approaches and steps for effective organizational listening that affords mutual benefits to organizations, their stakeholders, and society. Macnamara brings a unique combination of academic research and professional experience to explain why organizational listening needs to go beyond interpersonal listening and identify the necessary culture, policies, systems, resources, and skills for organizational listening including the role of new technologies. This book is essential reading for teachers, researchers, and practitioners in government, corporate, marketing, and organizational communication"--
The Power Of Strategic Listening
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Author : Laurie Lewis
language : en
Publisher: Rowman & Littlefield
Release Date : 2019-10-16
The Power Of Strategic Listening written by Laurie Lewis and has been published by Rowman & Littlefield this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-10-16 with Business & Economics categories.
Listening is critical in today’s organizations. As recent examples in the #MeToo era and numerous organizational failures and scandals illustrate, the consequences of poor listening in organizations can be significant, and in some cases, catastrophic. Listening is commonly described in terms of ethics, overlooking its strategic value. The book guides leaders and decision-makers to question the listening habits, practices, and infrastructure within their organizations. The author lays out an argument for the benefits and challenges of strategic listening. She also develops a method for internal analysis of listening capabilities and practices, and provides a framework for building and maintaining a more robust listening culture, infrastructure, and set of practices. In order to improve organizational listening, the author argues that we need to do more than improve personal listening skills, we need to design organizations to listen.
Organizational Listening For Strategic Communication
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Author : Katie R. Place
language : en
Publisher: Taylor & Francis
Release Date : 2023-06-19
Organizational Listening For Strategic Communication written by Katie R. Place and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-06-19 with Business & Economics categories.
Embracing listening as a useful tool for strengthening organization-publics and organization-employee relationships, this book offers theoretical and practical insights for listening across myriad strategic communication contexts. Chapters authored by a diverse global collective of communication scholars and professionals present original research and case examples of listening for strategic communication in corporate, government, and nonprofit environments. They explore topics such as utilizing artificial intelligence and social media; activism, social justice, and ethics; and fostering diversity, equity, and inclusion within and outside organizations. Each chapter concludes with recommendations for strategic communication practice. This book will be of interest to researchers and advanced students in public relations and strategic communication, organizational communication, and listening.
Organizational Listening
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Author : Jim Macnamara
language : en
Publisher:
Release Date : 2024
Organizational Listening written by Jim Macnamara and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024 with categories.
Organizational Listening And Response
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Author : David Randall Brandt
language : en
Publisher: Palgrave Macmillan
Release Date : 2024-07-11
Organizational Listening And Response written by David Randall Brandt and has been published by Palgrave Macmillan this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-07-11 with Business & Economics categories.
This book argues that listening to constituents who reside outside organizational boundaries, but who are essential members of an organization’s ecosystem, is a vital constitutive element of organizational communication. It also attempts to demonstrate that, by and large, the field of organizational communication has neglected such listening. The book goes on to introduce a conceptual and methodological framework organizations can use to assess listening practices and effectiveness. Through a combination of theory, research, and case illustrations, the book will be valuable to both scholars and practitioners in the fields of organizational communication, marketing, and public relations. It will provide insight and direction for theory-building, knowledge development, and implementation of best practices.
Strategic Listening
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Author : Mats Heide
language : en
Publisher: CRC Press
Release Date : 2023-11-29
Strategic Listening written by Mats Heide and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-11-29 with Business & Economics categories.
Listening is so simple, yet so difficult. Many times, listening is taken for granted. One could therefore say that listening is the forgotten part of communication. Although organizations have more digital and analog communication channels than ever, too little time is spent listening to customers, employees, and other influential groups. It is a shame that listening is not given more attention, as it is linked to many positive values. Examples include better conversations, increased trust and confidence, more outstanding commitment and job satisfaction, lower absenteeism due to illness, higher productivity and quality of work, increased sales, better relationships with customers and employees, and many other positive effects. To the extent that listening takes place, organizations rarely take a holistic approach to it. Strategic listening means a given objective for listening, thoughts about who should listen, when it should happen, and so on. An organization’s listening must become a strategic issue to exploit the great potential of increased listening. This book provides answers to the following: Why is listening important? What are the barriers to listening? How can both individuals and organizations become better at listening? How can organizations develop strategic listening skills? How does one build a system to improve an organization’s strategic listening?
Leading The Listening Organisation
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Author : Mike Pounsford
language : en
Publisher: Taylor & Francis
Release Date : 2023-12-22
Leading The Listening Organisation written by Mike Pounsford and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-12-22 with Business & Economics categories.
How organisations listen, learn, and adapt to their environment drives success and long-term sustainability. This book focuses on internal stakeholders and how employers can use the voice of their people to improve decision-making, innovation, and performance. It is about why listening to employees matters and how to do it well. Leading the Listening Organisation reveals not just the practices and processes that underpin effective listening but also the leadership characteristics and mindsets necessary to create resilient organisations that feel fair to work in, where people want to speak up, and where new ideas can flourish. It is based on extensive international research with leaders across over 500 organisations before, during, and after the pandemic. The authors bring decades of international experience and expertise in communicating with employees across public, private, and third sector organisations. Rich in practical tools, processes, and working frameworks and brought to life with case studies and insights from leaders and communicators, this book provides a complete guide to understanding the barriers to, and implementation plans for, leading a listening organisation. This comprehensive guide will resonate with leadership, internal communications, human resources, and organisational development professionals.
Applied Organizational Communication
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Author : Thomas E. Harris (Ph. D.)
language : en
Publisher: Taylor & Francis
Release Date : 2008
Applied Organizational Communication written by Thomas E. Harris (Ph. D.) and has been published by Taylor & Francis this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Business & Economics categories.
Building on the successful foundation of the first volume, this second edition has been thoroughly revised, reflecting the current state of organizational communication theory and research. Highlights of this edition include: extensive topical coverage, integrated discussion of change, diversity, and digital age issues in all chapters; updated analysis of major issues and influences in organizational communication; and, real-world examples.
Listening Deeply
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Author : Howard F. Stein
language : en
Publisher: University of Missouri Press
Release Date : 2017-06-01
Listening Deeply written by Howard F. Stein and has been published by University of Missouri Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-06-01 with Business & Economics categories.
Listening deeply is the foundation of all effective organizational management, research, and consulting. This book explores the many aspects of attentive listening through storytelling and includes examples of organizational case studies. In Stein’s practice, listening deeply is an attitude evoked by the psychoanalytic concept of hovering attention—a careful attending to the person or group one is trying to help and an equally careful attending to how one is hearing these others. The listener’s own feelings are as crucially diagnostic as what the consultant observes in other people. This new edition of Listening Deeply updates historical context, theory, method, and organizational stories. A psychodynamic orientation informs much of the book and the language Stein uses is direct. His lessons are useful to the manager in any kind of organization, as well as practitioners of psychology, sociology, business management, medicine, and education.