Outsourcing Technical Writing
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Outsourcing Technical Writing
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Author : Barry Saiff
language : en
Publisher: XML Press
Release Date : 2018-10-19
Outsourcing Technical Writing written by Barry Saiff and has been published by XML Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-10-19 with Business & Economics categories.
Outsourcing stirs strong emotions. Employees associate it with layoffs, reduced quality, and plummeting morale. Managers often don't understand the potential, thinking either that it will reduce their costs by large amounts or that it will make them obsolete, too. The truth is that, when done correctly, outsourcing often does not lead to layoffs, can lead to increased quality, and can even boost morale. Although the inflated savings that some managers have been led to believe are untrue (outsourcing can rarely, if ever, reduce content development costs by more than 60 percent), outsourcing can still be a win for both a company and its employees.Outsourcing Technical Writing: A Primer provides a comprehensive introduction to outsourcing technical writing. Barry Saiff, who has had extensive experience with outsourced content development, provides a roadmap for outsourcing success along with cases studies, a sample outsourcing agreement, and a sample plan. He also connects the success of outsourcing with management excellence and process maturity.
Outsourcing Technical Communication
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Author : Barry Thatcher
language : en
Publisher: Routledge
Release Date : 2017-03-02
Outsourcing Technical Communication written by Barry Thatcher and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-02 with Psychology categories.
This book examines the impact of outsourcing on the field of technical communication. Aided by new technologies and driven by global market structures, technical communication products that were once developed in the United States or Western Europe are now being developed in Asia, Eastern Europe, and other parts of the world. If technical communication follows other fields, such as information technologies, electronics manufacturing, and even textiles, this 'outsourcing' of technical communication products and jobs will surely influence our profession-but how? What kinds of jobs will remain in the United States? Which jobs are more efficiently handled outside the United States? How can U.S. technical communicators develop a 'comparative advantage' in the global economy? How can collaboration and joint development of information products be managed? What are the ethical, cultural, social, and economic dilemmas created by outsourcing?This collection is designed as a theory/practice book that addresses the needs of graduate students, faculty, and technical communicators who want to teach, practice, or conduct research in this area. It addresses technical communications and outsourcing in six different parts of the world, including the United States. It also explores issues of curriculum, project management, legal considerations, and intercultural communication problems.This title is suitable for: Technical communication professionals in academia and industry; managers, researchers, and teachers of documentation projects who are involved in offshore outsourcing situations and need to find best practices, strategies, or recommendations for being successful; technical writers (freelancers and corporate employees) working with international partners interested in how outsourcing can affect the future of their profession; non-U.S. writers working in outsourcing projects looking to perform satisfactorily in their jobs; undergraduate and graduate professors in universities and community colleges teaching courses in publications management, information design, international communication, and technical writing, and students enrolled in those courses; teachers and students in rhetorical theory and professional communication pedagogy courses; ESL (English as a second language) and ESP (English for specific purposes) readers.
Technical Writing Management
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Author : Steven A. Schwarzman
language : en
Publisher: Createspace Independent Publishing Platform
Release Date : 2011-02
Technical Writing Management written by Steven A. Schwarzman and has been published by Createspace Independent Publishing Platform this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-02 with Business writing categories.
A practical guide to managing technical writing projects and tech writing departments, covering hiring, evaluation, management, internal and external customer relations, estimating and tracking tech writing projects, running a tech writing business as a solo contractor or as a manager, selling writing services, contracts and work orders, outsourcing, technical training development & delivery, and more.From the Introduction:"There are many books available on the techniques of technical writing, primarily for beginners and practitioners of tech writing. But there are very few books on how to manage the technical writing group in a company or how to manage a technical writing business (whether you're on your own as a freelancer or you have writers working for you). If you are a tech writer who manages other writers, or if you are a non-writer who manages writers, this book is for you.The sections on managing tech writing projects show a methodology specific to technical documentation. If you want to learn general management and project management techniques-and you should-that information already exists. What this book aims for is to provide you as a manager of technical writing with the specifics that you won't easily find elsewhere.Secondarily, this book aims to give new managers, and future managers, a leg up on how to actually run a technical publications group, based on some 20 years of experience in the field.There are different situations in which someone becomes a manager of a technical publications group. Sometimes a writer grows into the role within a company as the department grows, sometimes tech writers are subsumed under some other group - I've seen writers belonging to support, testing, marketing, and infrastructure groups - and the person in charge of technical writing in the company isn't actually a writer and may never have been one.Tech writers who set up their own freelance business have their own specific needs: not only are they the managers, they're also the writers. Finally, owners or managers of tech writing agencies, whether or not they are writers themselves, have business issues specific to a tech writing business to consider."Contents:Chapter 1 Introduction* A guide for technical writing managers* Writers who become managers* Managers who are not tech writers* Freelance tech writers* Tech writing agency owners* What's in this bookChapter 2 Tech writing for managers* A quick intro to technical writing* Technical editing* Technical writing and product management* Tech writing and debugging* What skills do technical writers need?Chapter 3 How to hire tech writers* Establish the requirements* Evaluate the resumes* Interview the writers* Review the samples* Give a test* Tech writers with non-tech writing experienceChapter 4 Managing a tech writing group* The role of tech writers in a corporate environment* The documentation team* Define standards* Distribute the work in your team* Involve the writers* Build teams* Monitor the work and communications* Evaluate the writers* Client relations* Communicating with other groups in your organization* Corporate tech writing* Re-use, repurposing, and content management systemsChapter 5 Estimating, tracking, and managing tech writing projects* Determine the project scope* Estimates and schedules* Assemble the team* Provide resources and leadership* Working with outsourced writers or outsourced SMEs* Track and report* Deliver the project* Evaluate the projectChapter 6 Running a tech writing business* Finding jobs* Marketing yourself as a freelance tech writer* Other marketing avenues* Managing your clientsChapter 7 Managing technical training* How to do tech training* Training program components* Training needs analysis* Training development* Training delivery* Training delivery management* Training program communication* Training budget* Set the tone: fun exploration* Training evaluation
The Insider S Guide To Technical Writing
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Author : Krista Van Laan
language : en
Publisher: XML Press
Release Date : 2012-05-15
The Insider S Guide To Technical Writing written by Krista Van Laan and has been published by XML Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-05-15 with Reference categories.
Every complex product needs to be explained to its users, and technical writers, also known as technical communicators, are the ones who do that job. A growing field, technical writing requires multiple skills, including an understanding of technology, writing ability, and great people skills. Whether you're thinking of becoming a technical writer, just starting out, or you've been working for a while and feel the need to take your skills to the next level, The Insider's Guide to Technical Writing can help you be a successful technical writer and build a satisfying career. Inside the Book Is This Job for Me? What does it take to be a technical writer? Building the Foundation: What skills and tools do you need to get started? The Best Laid Plans: How do you create a schedule that won’t make you go crazy? How do you manage different development processes, including Agile methodologies? On the Job: What does it take to walk into a job and be productive right away? The Tech Writer Toolkit: How do you create style guides, indexes, templates and layouts? How do you manage localization and translation and all the other non-writing parts of the job? I Love My Job: How do you handle the ups and downs of being a technical writer? Appendixes: References to websites, books, and other resources to keep you learning. Index
Handbook Of Research On Writing And Composing In The Age Of Moocs
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Author : Monske, Elizabeth A.
language : en
Publisher: IGI Global
Release Date : 2016-11-29
Handbook Of Research On Writing And Composing In The Age Of Moocs written by Monske, Elizabeth A. and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-11-29 with Education categories.
The development of online learning environments has enhanced the availability of educational opportunities for students. By implementing effective curriculum strategies, this ensures proper quality and instruction in online settings. The Handbook of Research on Writing and Composing in the Age of MOOCs is a critical reference source that overviews the current state of larger scale online courses and the latest competencies for teaching writing online. Featuring comprehensive coverage across a range of perspectives on teaching in virtual classrooms, such as MOOC delivery models, digital participation, and user-centered instructional design, this book is ideal for educators, professionals, practitioners, academics, and researchers interested in the latest material on writing and composition strategies for online classrooms.
The Complete Idiot S Guide To Successful Outsourcing
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Author : Gene Marks
language : en
Publisher: Alpha Books
Release Date : 2005
The Complete Idiot S Guide To Successful Outsourcing written by Gene Marks and has been published by Alpha Books this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business & Economics categories.
Nowadays just about anything can be outsourced. From telemarketing to inventory management, collecting receivables to answering the phone, email account hosting to company management, it's all up for grabs. Business owners, managers at mid-level companies, and entrepreneurs who are even thinking about outsourcing some part of the business need The Complete Idiot's Guide to Successful Outsourcing. Included- The historical and global issues of outsourcing that may affect outsourcing decisions Tips on how to determine whether or not to outsource at all Advice on how to decide the costs and benefits of outsourcing Guidance on hiring and managing the outsourced help An explanation of ways to stay within government compliance
Solving Problems In Technical Communication
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Author : Johndan Johnson-Eilola
language : en
Publisher: University of Chicago Press
Release Date : 2012-12-26
Solving Problems In Technical Communication written by Johndan Johnson-Eilola and has been published by University of Chicago Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-26 with Language Arts & Disciplines categories.
The field of technical communication is rapidly expanding in both the academic world and the private sector, yet a problematic divide remains between theory and practice. Here Stuart A. Selber and Johndan Johnson-Eilola, both respected scholars and teachers of technical communication, effectively bridge that gap. Solving Problems in Technical Communication collects the latest research and theory in the field and applies it to real-world problems faced by practitioners—problems involving ethics, intercultural communication, new media, and other areas that determine the boundaries of the discipline. The book is structured in four parts, offering an overview of the field, situating it historically and culturally, reviewing various theoretical approaches to technical communication, and examining how the field can be advanced by drawing on diverse perspectives. Timely, informed, and practical, Solving Problems in Technical Communication will be an essential tool for undergraduates and graduate students as they begin the transition from classroom to career.
Web Based And Traditional Outsourcing
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Author : Vivek Sharma
language : en
Publisher: CRC Press
Release Date : 2016-04-19
Web Based And Traditional Outsourcing written by Vivek Sharma and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-04-19 with Business & Economics categories.
In today's increasingly competitive business environment, organizations must be able to adapt to the ever-changing business landscape where traditional business concepts no longer ensure success. The future will be driven by value and competing ideas-creating an environment where old alignments and equations will be replaced by a global network of
Research Anthology On Facilitating New Educational Practices Through Communities Of Learning
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Author : Management Association, Information Resources
language : en
Publisher: IGI Global
Release Date : 2020-10-30
Research Anthology On Facilitating New Educational Practices Through Communities Of Learning written by Management Association, Information Resources and has been published by IGI Global this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-10-30 with Education categories.
With the future of education being disrupted and the onset of day-to-day uncertainties and challenges that have to be solved quickly, teachers are now turning to professional development communities/support communities where they can share and learn about effective practices to use in the classroom. While transitioning to blended or online learning and keeping up with the technological advances in education, these communities provide an essential backbone for teachers to rely on for support and updated knowledge on what educational practices are being utilized, how they are working, and what solutions have been found for the ever-changing climate of education. Research on the benefits and use of these communities, as well as on the latest educational practices, is essential in teacher development and student learning in the current culture of a rapidly changing educational environment. The Research Anthology on Facilitating New Educational Practices Through Communities of Learning contains hand-selected, previously published research that provides information on the communities of learning that teachers are currently involved in to seek the latest educational practices. The chapters cover the context of these communities, the benefits, and an overview of how this support is a necessary tool in today’s practices of teaching and learning. While highlighting topics such as learning communities, teacher development, mentoring, and virtual communities, this book is essential for inservice and preservice teachers, administrators, teacher educators, practitioners, stakeholders, researchers, academicians, and students who are interested in how communities of practice tie into professional development, teacher learning, and the online shift in teaching.
The Almanac Of American Employers The Only Guide To America S Hottest Fastest Growing Major Corporations
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Author : Jack W. Plunkett
language : en
Publisher: Plunkett Research, Ltd.
Release Date : 2008-10
The Almanac Of American Employers The Only Guide To America S Hottest Fastest Growing Major Corporations written by Jack W. Plunkett and has been published by Plunkett Research, Ltd. this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-10 with Business & Economics categories.
Market research guide to American employers. Includes hard-to-find information such as benefit plans, stock plans, salaries, hiring and recruiting plans, training and corporate culture, growth plans. Several indexes and tables, as well as a job market trends analysis and 7 Keys For Research for job openings. This massive reference book features our proprietary profiles of the 500 best, largest, and fastest-growing corporate employers in America--includes addresses, phone numbers, and Internet addresses.