Proceedings Of The First Karlsruhe Service Summit Workshop Advances In Service Research Karlsruhe Germany February 2015
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Proceedings Of The First Karlsruhe Service Summit Workshop Advances In Service Research Karlsruhe Germany February 2015
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Author : Goerlitz, Roland
language : en
Publisher: KIT Scientific Publishing
Release Date : 2015-02-25
Proceedings Of The First Karlsruhe Service Summit Workshop Advances In Service Research Karlsruhe Germany February 2015 written by Goerlitz, Roland and has been published by KIT Scientific Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-02-25 with categories.
The Conversational Interface
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Author : Michael McTear
language : en
Publisher: Springer
Release Date : 2016-05-19
The Conversational Interface written by Michael McTear and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-05-19 with Technology & Engineering categories.
This book provides a comprehensive introduction to the conversational interface, which is becoming the main mode of interaction with virtual personal assistants, smart devices, various types of wearable, and social robots. The book consists of four parts. Part I presents the background to conversational interfaces, examining past and present work on spoken language interaction with computers. Part II covers the various technologies that are required to build a conversational interface along with practical chapters and exercises using open source tools. Part III looks at interactions with smart devices, wearables, and robots, and discusses the role of emotion and personality in the conversational interface. Part IV examines methods for evaluating conversational interfaces and discusses future directions.
Energy Efficiency In Motor Driven Systems
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Author : Francesco Parasiliti
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-12-06
Energy Efficiency In Motor Driven Systems written by Francesco Parasiliti and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-12-06 with Business & Economics categories.
This book reports the state of the art of energy-efficient electrical motor driven system technologies, which can be used now and in the near future to achieve significant and cost-effective energy savings. It includes the recent developments in advanced electrical motor end-use devices (pumps, fans and compressors) by some of the largest manufacturers. Policies and programs to promote the large scale penetration of energy-efficient technologies and the market transformation are featured in the book, describing the experiences carried out in different parts of the world. This extensive coverage includes contributions from relevant institutions in the Europe, North America, Latin America, Africa, Asia, Australia and New Zealand.
Exploring Service Science
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Author : Gerhard Satzger
language : en
Publisher:
Release Date : 2018
Exploring Service Science written by Gerhard Satzger and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018 with Business categories.
This book constitutes the proceedings of the 9th International Conference on Exploring Services Science, IESS 2018, held in Karlsruhe, Germany, in September 2018. The 30 papers presented in this volume were carefully reviewed and selected from 67 submissions. The book is structured in six parts, each featuring contributions describing current research in a particular domain of service science: Service Design and Innovation; Smart Service Processes; Big Data in Services; Service Topics Open Exploration; Design Science Research in Services. The book offers an extended, ICT-focused vision on services and addresses multiple relevant aspects, including underlying business models, the necessary processes and technological capabilities like big data and machine learning. The academic work showcased at the conference should help to advance service science and its application in practice.
Advances In Services Innovations
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Author : Dieter Spath
language : en
Publisher: Springer Science & Business Media
Release Date : 2006-12-02
Advances In Services Innovations written by Dieter Spath and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-12-02 with Technology & Engineering categories.
Developing innovative services and launching them successfully in international markets – these are major challenges for enterprises and national economies which aim to benefit from the opportunities of the service sector by achieving more growth and employment. Those enterprises and sites which succeed in creating “a special service experience” by offering outstanding service solutions and by exc- lent performance in service delivery to the customer will be successful in compe- tion. Nevertheless, it is exactly the current discussion about innovation, parti- larly in Germany, which reveals that we do not primarily suffer from a lack of good ideas but rather that the translation of new findings and ideas into new s- vices, products and processes must be substantially improved. All in all, it is obviously very urgent to increase innovative ability and to accel- ate the speed of innovation. Progress on this path can be accelerated if science and research increasingly face up to the challenges of how to improve innovative power in the service sector. In my opinion, service innovations address very d- ferent fields of innovation such as, for example, linking not only new technologies and services, performance and process innovations, but also market-related in- vations, for example, for the establishment of new distribution channels.
Advances In Service Science
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Author : Hui Yang
language : en
Publisher: Springer
Release Date : 2018-12-28
Advances In Service Science written by Hui Yang and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-12-28 with Business & Economics categories.
This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging technology and applications in fields including healthcare, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users' both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume highlight ways to approach such technical challenges in service science and are based on submissions from the 2018 INFORMS International Conference on Service Science.
Proceedings Of The Fourth Sp1 Workshop Kd 43
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Author : SP1 Workshop. 4, 1994, Karlsruhe
language : en
Publisher:
Release Date : 1994
Proceedings Of The Fourth Sp1 Workshop Kd 43 written by SP1 Workshop. 4, 1994, Karlsruhe and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1994 with categories.
Methods In Service Innovation
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Author : Walter Ganz
language : en
Publisher:
Release Date : 2012
Methods In Service Innovation written by Walter Ganz and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Organizational change categories.
In recent years there has been a growing tendency to regard service research as an independent academic discipline. However, the establishment of thereof is closely intertwined with methodological issues. But, What methodological foundations is the discipline built on? The book, which focuses on the field of service innovation, was launched precisely in order to study the discipline's methodological foundations and the need to develop and modify specific service research methods in the context of specific examples.
Services And Their Composition
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Author : Nico Herzberg
language : en
Publisher:
Release Date : 2014
Services And Their Composition written by Nico Herzberg and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with categories.
Advances In The Human Side Of Service Engineering
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Author : Tareq Z. Ahram
language : en
Publisher: Springer
Release Date : 2016-07-17
Advances In The Human Side Of Service Engineering written by Tareq Z. Ahram and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-07-17 with Technology & Engineering categories.
This book explores the different ways in which human-factors engineering influences organizations’ and enterprises’ well-being and competitiveness. It covers a wealth of interrelated topics such as service engineering, service science, human-computer interaction, service usability, attitude and opinion assessment, servicescape design and evaluation, and training for service delivery. Further topics include service systems modeling, anthropology in service science, and customer experience, as well as ethical issues and the impact of an aging society. Based on the AHFE 2016 International Conference on The Human Side of Service Engineering, held on July 27-31, 2016, in Walt Disney World®, Florida, USA, the book provides readers with a comprehensive, general view of current research and challenges in the important field of service engineering. It also provides practical insights into the development of services for different kinds of organizations, including health care organizations, aviation providers, manpower allocation, hospitality and entertainment, as well as banking and financial institutions.