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Process Excellence For It Operations


Process Excellence For It Operations
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Process Excellence For It Operations


Process Excellence For It Operations
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Author : Pratfull Verma
language : en
Publisher: Process Excellence for It Operations
Release Date : 2013-12

Process Excellence For It Operations written by Pratfull Verma and has been published by Process Excellence for It Operations this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-12 with Information resources management categories.


As the title suggests, the book is providing a practical guidance on managing the processes for IT Services. There are lot of guidance available on technology management in IT industry but this book is focusing on technology independent service management. The book will be addressed to all IT people from a process practitioner perspective, however, the fundamentals are presented in simplistic terms, and therefore it should be useful to all IT people. It will describe the process engineering concept and how it can be applied to IT Service Management. This is not about the industry standard framework such as ITIL and COBIT but about the common processes that are generally used in real life operations. I will be using analogies and illustrations from non IT world also to make the things simple. This book does not focus on any technology.



Design For Operational Excellence A Breakthrough Strategy For Business Growth


Design For Operational Excellence A Breakthrough Strategy For Business Growth
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Author : Kevin J. Duggan
language : en
Publisher: McGraw Hill Professional
Release Date : 2011-09-16

Design For Operational Excellence A Breakthrough Strategy For Business Growth written by Kevin J. Duggan and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-09-16 with Business & Economics categories.


Beyond Six Sigma and Lean! Design your processes to facilitate real business growth, in both healthy and unhealthy economies Design for Operational Excellence defines why companies embark upon continuous improvement—and the true answer is not to improve efficiency, quality, or eliminate waste! The reason is to achieve Operational Excellence. Duggan, an established authority on OpEx, provides the design criteria and guidelines that enable you to grow your business organically by refocusing management’s attention from running the business to growing the business. Founded on eight key principles, this groundbreaking system facilitates the continuous flow of value into any operation—from customer service to sales to manufacturing. Kevin J. Duggan is a renowned speaker, executive mentor, and educator in applying advanced lean techniques to achieve Operational Excellence and the author of two books on the subject: Creating Mixed Model Value Streams and The Office That Grows Your Business—Achieving Operational Excellence in Your Business Processes. As the Founder of the Institute for Operational Excellence, the leading educational center on Operational Excellence, and Duggan Associates, an international training and advisory firm, Kevin has assisted many major corporations worldwide, including United Technologies Corporation, Caterpillar, Pratt & Whitney, Singapore Airlines, IDEX Corporation, GKN and Parker Hannifin. A recognized expert on Operational Excellence, Kevin is a frequent keynote speaker, master of ceremonies, and panelist at international conferences, and has appeared on CNN and the Fox Business Network.



Applied Operational Excellence For The Oil Gas And Process Industries


Applied Operational Excellence For The Oil Gas And Process Industries
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Author : Dennis P. Nolan
language : en
Publisher: Gulf Professional Publishing
Release Date : 2015-08-13

Applied Operational Excellence For The Oil Gas And Process Industries written by Dennis P. Nolan and has been published by Gulf Professional Publishing this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-08-13 with Technology & Engineering categories.


Applied Operational Excellence for the Oil, Gas, and Process Industries offers a straightforward practical guide for oil and gas companies to understand the comparisons and contrasts between various types of safety management processes, including the standardized structure and ongoing extended benefits that operational excellence can bring to an oil and gas company. The goal of achieving operational excellence is to reduce costs, improve productivity, and enhance efficiency—in other words, operational excellence contributes to the bottom line. Following along with pre-built success in the process industries, many companies in the oil and gas industry appear to use a subset form of operational excellence, yet many are unsure or unaware of all the safety system components that will truly benefit the company holistically, and current literature is only applicable to the process and manufacturing industries. Packed with clear objectives and tools, structure guidelines specific to oil and gas, and guidance for how to imbed your existing safety program under the operational excellence umbrella known as "One-Step Merger," this book will help you establish an overall safety culture vision and challenge your organization to achieve higher levels of safety management and overall company value. - Explores how to solidify a foundational operational excellence program applicable for your oil and gas company - Clarifies the differences and benefits among various programs under operational excellence (OE), such as SHE (safety, health, and environment), PSM (process safety management), and SMS (safety management system) - Explains how to audit and consistently assess how oil and gas OE systems are planned, implemented, and managed, with explanations on cost and time impacts as well as administrative protocols - Includes a glossary, acronym appendix, and additional references for further reading



Managerial Perspective To Operational Excellence


Managerial Perspective To Operational Excellence
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Author : Atul Tripathi
language : en
Publisher: CRC Press
Release Date : 2021-06-07

Managerial Perspective To Operational Excellence written by Atul Tripathi and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-06-07 with Business & Economics categories.


In the current age of manufacturing revival in the U.S. and other developed countries, companies are looking for ways to maintain or gain advantage over competitors from low-cost countries. This book presents a firsthand account of actual projects in three different industries to help leaders and middle managers structure their own turnaround or improvement projects. The book uses a case-based approach for Lean implementation and presents a summary of lessons learned and insights on change management. It includes examples of Robotic Process Automation concepts used in manufacturing and offers several examples of analytical tools used to solve operations management problems. The first-person, story-based approach makes this book an engaging read for operations leaders and middle management in the areas of quality management, engineering management, business management, and manufacturing, as well as postgraduate students.



Redefining Operational Excellence


Redefining Operational Excellence
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Author : Andrew Miller
language : en
Publisher: Amacom
Release Date : 2014

Redefining Operational Excellence written by Andrew Miller and has been published by Amacom this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with Athletic ability categories.


Operational excellence is a mindset, and it achieves breakthrough results. It's about finding money and performance boosts in areas. Redefining Operational Excellence covers it all: processes, people, and operations. This revelatory guide presents a groundbreaking way of doing things that will benefit organizations and their customers.



High Performance Through Process Excellence


High Performance Through Process Excellence
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Author : Mathias Kirchmer
language : en
Publisher: Springer Science & Business Media
Release Date : 2008-10-01

High Performance Through Process Excellence written by Mathias Kirchmer and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-10-01 with Business & Economics categories.


Continuously changing customer and market requirements have become a dominating factor in today’s global business environment. Enterprises have to take smart decisions and execute fast. Innovation and agility become key success factors. Process excellence is the glue that brings everything together. The Management of Process Excellence (MPE) has become a main enabler of High Performance. It leads to a functioning "Real-Time Enterprise". MPE links strategy with people and technology, like Service-Oriented Architectures (SOA) or Web 2.0. Knowledge assets, such as Process Reference Models, increase productivity. Emergent Processes and Inter-enterprise Collaboration are addressed specifically. MPE delivers Process Governance for large organizations as well as for small and medium enterprises. The book addresses executives and managers as well as educators and students.



Operational Excellence In Your Office


Operational Excellence In Your Office
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Author : Kevin J. Duggan
language : en
Publisher: CRC Press
Release Date : 2016-02-24

Operational Excellence In Your Office written by Kevin J. Duggan and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-02-24 with Business & Economics categories.


Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it. Accounting for the reality that most office employees are required to work on many different projects throughout the day, this book details a step-by-step methodology for leveraging traditional value stream flow to establish Operational Excellence in an office environment. In addition, it describes a more advanced form of flow called "self-healing" flow—in which employees are capable of identifying and fixing problems with the flow without requiring management intervention. Explaining how to achieve Operational Excellence and self-healing flow with the nine guidelines, the book also introduces new concepts such as part-time continuous flow processing cells, workflow cycles, takt capability, integration events, pitch in the office, and ways to tell whether your office is on time. With this book, you will be able to take the knowledge provided and immediately apply it by following the step-by-step checklists included at the end of each chapter. In addition to the lists of action items for implementing each guideline, the book includes "acid tests" you can use to determine if you have implemented each guideline correctly. When finished, you will have designed an end-to-end flow for the services in your office as well as visual systems to help employees distinguish normal flow from abnormal flow so they can fix flow problems on their own, before they negatively impact your customers.



Operational Excellence


Operational Excellence
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Author : John S. Mitchell
language : en
Publisher: John Wiley & Sons
Release Date : 2015-03-23

Operational Excellence written by John S. Mitchell and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-03-23 with Technology & Engineering categories.


Provides the foundation and tools that are essential for an enterprise to bring Operational Excellence into their organizational culture; gain maximum results, benefits and value Strategies for and implementing details for enterprises at all levels of maturity from those with programs in place to those looking to improve safety, health, environment performance as well as the efficiency and effectiveness of their operations Includes topics from concept to sustainability satisfying knowledge requirements of all levels in the organization Defines program objectives; develops improvement strategies; identifies and prioritizes improvement opportunities; implements improvement plans; monitors, continuously improves and sustains results Applicable to a broad variety of operating enterprises, academic institutions and third party implementing organizations



Leading Pharmaceutical Operational Excellence


Leading Pharmaceutical Operational Excellence
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Author : Thomas Friedli
language : en
Publisher: Springer Science & Business Media
Release Date : 2013-11-26

Leading Pharmaceutical Operational Excellence written by Thomas Friedli and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-11-26 with Business & Economics categories.


Achieving operational excellence is a challenge for the pharmaceutical industry, with many companies setting successful examples time and again. This book presents such leading practices for managing operational excellence throughout the pharmaceutical industry. Based on the St.Gallen OPEX Model the authors describe the current status of OPEX and the future challenges that have to be dealt with. The ample theoretical background is complemented hand-in-hand by case studies contributed by authors from leading pharmaceutical companies.​