Quality A Total Management Concept
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Total Quality Management
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Author : Poorinma M. Charantimath
language : en
Publisher: Pearson Education India
Release Date : 2011
Total Quality Management written by Poorinma M. Charantimath and has been published by Pearson Education India this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011 with Quality control categories.
Fundamentals Of Total Quality Management
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Author : Jens J. Dahlgaard
language : en
Publisher: Routledge
Release Date : 2008-01-28
Fundamentals Of Total Quality Management written by Jens J. Dahlgaard and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-01-28 with Business & Economics categories.
The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.
Total Quality Management As A Holistic Management Concept
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Author : Klaus J. Zink
language : en
Publisher: Springer
Release Date : 2011-11-23
Total Quality Management As A Holistic Management Concept written by Klaus J. Zink and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-11-23 with Business & Economics categories.
In this book Total Quality Management is introduced as a holistic management concept. An instrument to measure this approach is the European Model for Business Excellence which is well known in many European countries for national quality prizes. The book explains this model in great detail and shows how to implement it in an organisational development process. A description of the most relevant management tools in this context, like self-assessment, policy deployment and benchmarking, will be of particular interest to the reader. The book combines in a unique way the theoretical background of the subject with practical experience in consulting. The reader will understand the necessity of holistic approaches and will learn how the European Business Excellence Model overcomes traditional ways of measuring business results.
Total Quality Management
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Author : Sunil Sharma
language : en
Publisher: SAGE Publications Pvt. Limited
Release Date : 2018-08-27
Total Quality Management written by Sunil Sharma and has been published by SAGE Publications Pvt. Limited this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-08-27 with Business & Economics categories.
This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence elaborates upon the interface of total quality (TQ) with a wide spectrum of activities such as designing, purchasing, manufacturing, process control, systems installation and maintenance, and service delivery. It broadly covers the core concepts, tools, techniques and cross-functional linkages of TQM with other operational domains. The book also demonstrates how quality management systems (QMS) should be effectively integrated with factors related to the environment, safety and maintenance to ensure business continuity, sustainability and social accountability. Besides catering to the needs of students of management and engineering in South Asia, the book would also be useful for corporate practitioners and TQM professionals. Key Features • Detailed coverage of the management of planning, designing, controlling and improving quality in products and services • Industry insights to TQM practices and implementation spread throughout the chapters in the form of snapshots • Dedicated chapters on the Six Sigma approach to quality and toolkit for TQM
Total Quality Management
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Author : V.S.Bagad
language : en
Publisher:
Release Date : 2008
Total Quality Management written by V.S.Bagad and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Total quality management categories.
Definition of quality, Dimensions of quality, Quality planning, Quality costs - Analysis techniques for quality costs, Basic concepts of Total Quality Management, Historical review, Principles of TQM, Leadership Concepts, Role of senior management, Quality council, Quality statements, Strategic planning, Deming philosophy, Barriers to TQM implementation.TQM Principles Customer satisfaction Customer perception of quality, Customer complaints, Service quality, Customer retention, Employee involvement Motivation, Empowerment, Teams, Recognition and reward, Performance appraisal, Benefits, Continuous process improvement Juran trilogy, PDSA cycle, 5S, Kaizen, Supplier partnership Partnering, sourcing, Supplier selection, Supplier rating, Relationship development, Performance measures Basic concepts, Strategy, Performance measure.Statistical Process Control (SPC) The seven tools of quality, Statistical fundamentals Measures of central tendency and dispersion, Population and sample, Normal curve, Control charts for variables and attributes, Process capability, Concept of six sigma, New seven management tools.TQM Tools Benchmarking Reasons to benchmark, Benchmarking process, Quality Function Deployment (QFD) House of quality, QFD process, Benefits, Taguchi quality loss function, Total Productive Maintenance (TPM) Concept, Improvement needs, FMEA Stages of FMEA.Quality Systems Need for ISO 9000 and other quality systems, ISO 9000:2000 quality system Elements, Implementation of quality system, Documentation, Quality auditing, TS 16949, ISO 14000 Concept, Requirements and benefits.
Total Quality Management
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Author : D.R. Kiran
language : en
Publisher: Butterworth-Heinemann
Release Date : 2016-10-28
Total Quality Management written by D.R. Kiran and has been published by Butterworth-Heinemann this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-10-28 with Technology & Engineering categories.
Total Quality Management: Key Concepts and Case Studies provides the full range of management principles and practices that govern the quality function. The book covers the fundamentals and background needed, as well as industry case studies and comprehensive topic coverage, making it an invaluable reference to both the novice and the more experienced individual. Aspects of quality control that are widely utilized in practice are combined with those that are commonly referred to on University courses, and the latest developments in quality concepts are also presented. This book is an ideal quick reference for any manager, designer, engineer, or researcher interested in quality. Features two chapters on the latest ISO standards Includes an introduction to statistics to help the reader fully grasp content on statistical quality control Contains case studies that explore many TQM themes in real life situations
Total Quality Management Tqm
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Author : Sunil Luthra
language : en
Publisher: CRC Press
Release Date : 2020-10-04
Total Quality Management Tqm written by Sunil Luthra and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-10-04 with Technology & Engineering categories.
Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.
Quality A Total Management Concept
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Author : John W. Bynum
language : en
Publisher: AuthorHouse
Release Date : 2005-04-27
Quality A Total Management Concept written by John W. Bynum and has been published by AuthorHouse this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-04-27 with Education categories.
This book delineates a management style which is bottom-up rather than top-down, that is, it is employee-centered and allows employees to influence management decisions. Shrouded in the mist the reader will recognize both old established and newly innovative management styles and embedded in these the Japanese concept of Kaizen will be clandestinely apparent. An employee-centered management system is a dynamic function capable or successfully competing in an environment of economic fluctuations and changing market trends. The interaction of employees and the creative forces they generate as they solve and re-synthesize labor and production problems is an aggressive strategy which is nurtured and sustained by its own internal energy. Employees are the most important asset of business and industry and their full and effective utilization is a major responsibility of business management. People perform to the standards of their leaders, and business enterprises are no exception. Managers who lead by example are the most effective leaders; it is character through which leadership is exercised and it is character that sets the example and is imitated in turn. It is the character of management that projects the corporate image and personifies the philosophy of the business.
Total Quality Management
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Author : Shailendra Nigam
language : en
Publisher: Excel Books India
Release Date : 2005
Total Quality Management written by Shailendra Nigam and has been published by Excel Books India this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Kvalitetsstyring categories.
This book has been written with the premise that no organisation can survive in an increasingly competitive business environment unless its primary focus is on offering quality products and services. Aimed at making the reader aware of the present scenario of quality management process in India, it presents an opportunity to:i. Learn the basic principles and tools of total quality management through practical experiences of Indian companies.ii. Clarify concepts by way of ample illustrations and end-of- chapter exercises.iii. Gain valuable insights through topical case studies.Total Quality Management is a useful tool, both for students and professionals in the corporate world.
Organizational Excellence Through Total Quality Management Electronic Resource
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Author : H. Lal
language : en
Publisher: New Age International
Release Date : 2008
Organizational Excellence Through Total Quality Management Electronic Resource written by H. Lal and has been published by New Age International this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008 with Total quality management categories.
About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality management, both in the national and international context. He has presented the subject in the way that it can be easily used in the practical situations, which would convince the reader of its applicability in the real world. In addition to traditional theory of TQM, the book also covers the new concepts of quality management developed in the last decade, such as Six-Sigma, Lean Production, CRM, Balanced Score Card and Corporate Social Responsibility. The book provides practical guidance for preparing comprehensive quality improvement plan, which not only covers production of goods and services, but also other departments such as Design, Marketing, Material Management and HR, all of which play an important part in achieving organizational excellence. Implementation of TQM is always a major problem. The book includes an exhaustive self-checklist, which can be used as a barometer for effective implementation. In addition to being a practical guide for the industry managers, it can also be used as a textbook on quality management by Management and Engineering institutes. Contents: Part:-I Product Quality and its Control Creating Quality by Design Quality Control of the Purchased Product Quality Control of Manufacturing Processes Sales and Product Quality Organising Effective Quality Management Economics of Quality The Human Factor in Quality Management of Service Quality Part:-II Concept and Philosophy ISO-9000 Standards The Customer-Focused Organization Leadership and Team Building Lean Production System Total Productive Maintenance (TPM) Customer Relationship Management (CRM) Six-Sigma Corporate Social Responsibility Balanced Score Card Quality Awards Implementation of TQM Part:-III Frequency Distribution Normal Distribution Theory of Probability Control Charts Control Chart of Attributes Theory of Sampling Inspection Standard Sampling Tables Test of Significance Statistical Tolerancing ABC Analysis Value Analysis Defect Diagnosis and Prevention Reliability Design, Evaluation and Control Maintainability 5 'S' Practices Quality Circles.