Quality Function Deployment And Lean Six Sigma Applications In Public Health
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Quality Function Deployment And Lean Six Sigma Applications In Public Health
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Author : Grace L. Duffy
language : en
Publisher: Quality Press
Release Date : 2010-01-27
Quality Function Deployment And Lean Six Sigma Applications In Public Health written by Grace L. Duffy and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-01-27 with Medical categories.
The public health industry has recognized the value of continuous improvement. Quality Improvement (QI) teams are engaged across the country in identifying root causes of the issues which prevent us from providing the best public health services to communities and individuals. The tools of quality, when used effectively, will truly make a difference in the public’s health. It is time to take a more advanced approach for cross functional and long-term improvements that will achieve the systems level results the public deserves. The purpose of this book is to introduce the concepts embedded in Quality Function Deployment (QFD) and Lean Six Sigma to help Public Health professionals in their implementation of quality improvement within their agencies. The tools and techniques of QFD and Lean Six Sigma can help problem solving teams by providing insight into customer needs and wants, the design and development of customer centric processes, and mapping value streams. Both QFD and Lean Six Sigma focus on doing the most with the resources we have. The methods in this text are the next step to harness the energy, enthusiasm, hard work, and dedication of our public health workforce to make a lasting difference. By effectively expanding the use of QI tools and techniques, we can, and will, improve our nation’s health and the health of the many communities we serve.
Mastering Public Health
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Author : Barry S. Levy
language : en
Publisher: Oxford University Press, USA
Release Date : 2012
Mastering Public Health written by Barry S. Levy and has been published by Oxford University Press, USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Medical categories.
Mastering Public Health will enable you to improve your performance and productivity within your organization and with the people and the communities you serve. Designed for new and seasoned public health workers alike, this user-friendly guide focuses on the day-to-day practical skills and competencies that are often not taught in educational or training programs. It is a how-to book with tools, techniques, tips, checklists, and other resources that will assist you in developing your competencies in the areas of communication, administration and management, and leadership. Using this book will enable you to be more effective in many areas of your work, including: - Communicating with the public - Advocating for programs and policies - Speaking and writing - Being culturally competent - Planning, budgeting, and obtaining funding - Recruiting and developing employees - Improving quality, and initiating and sustaining change - Creating a vision and inspiring others The 60 contributors to this book are experts in public health as well as in the fields of education and organizational management. They have worked in federal, state, and local government agencies as well as non-governmental organizations, academic and research institutions, and consulting organizations. In their chapters, commentaries, and textboxes, they share their expertise and experience and describe best practices. Their personal stories illustrate real-world challenges they faced and successes they achieved.
Essentials Of Public Health Management
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Author : L. Fleming Fallon (Jr.)
language : en
Publisher: Jones & Bartlett Publishers
Release Date : 2012
Essentials Of Public Health Management written by L. Fleming Fallon (Jr.) and has been published by Jones & Bartlett Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Business & Economics categories.
Written for both professionals and students, Essentials of Public Health Management is a practical, nontheoretical reference that will prepare the reader for the hands-on management and daily operations of a complex public health department or agency.
Managing Health Organizations For Quality And Performance
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Author : L. Fleming Fallon (Jr.)
language : en
Publisher: Jones & Bartlett Publishers
Release Date : 2013
Managing Health Organizations For Quality And Performance written by L. Fleming Fallon (Jr.) and has been published by Jones & Bartlett Publishers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with Health facilities categories.
Establishing A Culture Of Patient Safety
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Author : Judith A. Pauley
language : en
Publisher: Quality Press
Release Date : 2012-01-01
Establishing A Culture Of Patient Safety written by Judith A. Pauley and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-01-01 with Medical categories.
The purpose of this book is to provide a road map to help healthcare professionals establish a "culture of patient safety" in their facilities and practices, provide high quality healthcare, and increase patient and staff satisfaction by improving communication among staff members and between medical staff and patients. It achieves this by describing what each of six types of people will do in distress, by providing strategies that will allow healthcare professionals to deal more effectively with staff members and patients in distress, and by showing healthcare professionals how to keep themselves out of distress by getting their motivational needs met positively every day. The concepts described in this book are scientifically based and have withstood more than 40 years of scrutiny and scientific inquiry. They were first used as a clinical model to help patients help themselves, and indeed are still used clinically. The originator of the concepts, Dr. Taibi Kahler, is an internationally recognized clinical psychologist who was awarded the 1977 Eric Berne Memorial Scientific Award for the clinical application of a discovery he made in 1971. That discovery enabled clinicians to shorten significantly the treatment time of patients by reducing their resistance as a result of miscommunication between their doctors and themselves.
The Lean Doctors Workbook
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Author : Aneesh Suneja
language : en
Publisher: Quality Press
Release Date : 2010-11-19
The Lean Doctors Workbook written by Aneesh Suneja and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-11-19 with Medical categories.
The content of this workbook is based on the book Lean Doctors: A Bold and Practical Guide to Transforming Healthcare Systems, One Doctor at a Time, and on the authors’ years of transforming care delivery systems with lean. The Six Success Steps discussed in the book are presented here with a focus on implementing them to achieve dramatic and sustainable change. The Success Steps are building blocks; the order in which you apply them matters. They are presented here in an order that has worked in the real world; working through them logically will help you on the path to successful implementation. Each Success Step includes a practical explanation of the theory and maps that illustrate how that particular step impacts the care process in the context of a detailed case study. The authors use several Lean mapping tools, including lean process maps, spaghetti diagrams, and swim lane diagrams. In addition to illustrating lean concepts and their application in the context of a case study discussed throughout the book, these maps provide instructive examples that can help you create similar maps for the processes you operate. With its interactive format and step-by-step design, this workbook is ideal for use in the classroom to teach Lean principles, or with a lean project team to guide a clinical implementation. Together with Lean Doctors, this workbook will help the student of lean or the lean project team learn and apply a complete lean system in a healthcare setting.
Using Iso 9001 In Healthcare
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Author : James M. Levett
language : en
Publisher: Quality Press
Release Date : 2010-11-19
Using Iso 9001 In Healthcare written by James M. Levett and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-11-19 with Business & Economics categories.
Healthcare providers deal with quality concepts and tools on a regular basis, but the idea of a quality system or quality management system (QMS) is not a familiar term. Most are familiar with control charts, Lean, the PDSA cycle, Six Sigma, and the Baldrige criteria, but ISO 9001 is not usually recognized and most have no experience with a systematic program to implement quality objectives within an organization. This book explains the overall value of an ISO 9001 based QMS, its value in implementing a quality culture within an organization, using other quality tools within the ISO framework, clinical integration, accreditation, and performance improvement. Several case studies of ISO implementation in healthcare organizations are described, including a large multi-specialty group, a community hospital and hospital system, and the State Department Medical Unit in D.C.
The Certified Six Sigma Green Belt Handbook Second Edition
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Author : Roderick A. Munro
language : en
Publisher: Quality Press
Release Date : 2015-05-13
The Certified Six Sigma Green Belt Handbook Second Edition written by Roderick A. Munro and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-05-13 with Business & Economics categories.
This reference manual is designed to help those interested in passing the ASQ's certification exam for Six Sigma Green Belts and others who want a handy reference to the appropriate materials needed to conduct successful Green Belt projects. It is a reference handbook on running projects for those who are already knowledgeable about process improvement and variation reduction. The primary layout of the handbook follows the ASQ Body of Knowledge (BoK) for the Certified Six Sigma Green Belt (CSSGB) updated in 2015. The authors were involved with the first edition handbook, and have utilized first edition user comments, numerous Six Sigma practitioners, and their own personal knowledge gained through helping others prepare for exams to bring together a handbook that they hope will be very beneficial to anyone seeking to pass the ASQ or other Green Belt exams. In addition to the primary text, the authors have added a number of new appendixes, an expanded acronym list, new practice exam questions, and other additional materials
A Guide To Continuous Improvement Transformation
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Author : Aristide van Aartsengel
language : en
Publisher: Springer Science & Business Media
Release Date : 2013-03-02
A Guide To Continuous Improvement Transformation written by Aristide van Aartsengel and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-03-02 with Business & Economics categories.
This book enables enterprise business leaders - from CEOs to supervisors - to understand what "Continuous Improvement" is, why it is probably the best answer to improved business performance in years, and how to put it to work in the unique environment of a specific organization. The book examines what is at the core of "Continuous Improvement" and delves deeper into the elements and constituents necessary to take an organization to the next level to ensure its continued, long-term existence. It provides guidance to enterprise management and to professionals engaged in the implementation of a "Continuous Improvement" initiative and enables them to structure and manage its implementation successfully. It also provides tools to quickly assess where an enterprise business stands in terms of strategic management and "Continuous Improvement".
The Asq Certified Six Sigma Green Belt Handbook
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Author : Roderick A. Munro
language : en
Publisher: Quality Press
Release Date : 2022-06-30
The Asq Certified Six Sigma Green Belt Handbook written by Roderick A. Munro and has been published by Quality Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-06-30 with Business & Economics categories.
This handbook is designed to help candidates preparing for the ASQ Six Sigma Green Belt certification exam. Meant for those who already understand the basic concepts of reducing variation and improving processes, it also serves as a helpful reference to the appropriate materials needed to conduct successful Green Belt projects. The layout of the handbook is mapped to the 2022 version of ASQ’s Body of Knowledge (BoK). This revised edition includes new information about: • SMART goals, key process indicators, Takt time, just-in-time processes, and spaghetti diagrams • The Kano model, risk management, business continuity planning, SWOT analysis, and RACI charts • Data collection plans and quality checks • Gap analysis, 5 Whys analysis, and fault tree analysis • Maintaining quality improvements • Document control, audits, training plans, the PDCA cycle, Andon, and Jidoka system