Quality Function Deployment Dan Implementasinya Di Sektor Jasa
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Quality Function Deployment Dan Implementasinya Di Sektor Jasa
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Author : Baroya Mila Shanty
language : id
Publisher: Pustaka Peradaban
Release Date : 2023-03-15
Quality Function Deployment Dan Implementasinya Di Sektor Jasa written by Baroya Mila Shanty and has been published by Pustaka Peradaban this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-03-15 with Business & Economics categories.
Buku ini berisi tentang berbagai bukti empiris serta penerapan Quality Function Deployment dalam berbagai sektor Jasa. Dalam semua sektor jasa, penerapan Quality Function Deployment dapat membantu untuk meningkatkan kepuasan pelanggan dan menghasilkan produk dan layanan yang lebih efektif dan efisien. Dengan memahami kebutuhan pelanggan, perusahaan dapat membangun produk dan layanan yang lebih inovatif dan berfokus pada kepuasan pelanggan. Implementasi Quality Function Deployment diharapkan dapat menigkatkan meningkatkan benefit perusahaan, baik dalam jangka pendek, dalam bentuk peningkatan penggunaan jasa, maupun keunggulan kompetitif jangka panjang dalam bentuk ekuitas Merek. Buku ini diharapakan dapat menambah kontribusi dalam khasanah keilmuan Manajemen dan cocok untuk praktisi maupun akademisi yang fokus dalam penelitian dan pengembangan industri Jasa.
Pelayanan Prima Instansi Pemerintah
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Author : Dr. Nurmah Semil, M.Si.
language : id
Publisher: Prenada Media
Release Date : 2018-01-01
Pelayanan Prima Instansi Pemerintah written by Dr. Nurmah Semil, M.Si. and has been published by Prenada Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-01 with Study Aids categories.
Buku pelayanan prima instansi pemerintah ini mencoba mengungkapkan secara kritis bagaimana kondisi sebenarnya pelayanan prima di instansi pemerintah di Indonesia.di pahami pelayanan prima merupakan terjemahan istilah “excellent service” yang secara harfiah artinya pelayanan terbaik atau pelayanan yang sangat memuaskan. Disebut sangat memuaskan atau terbaik karena sesuai dengan standar pelayanan yang berlaku atau dimiliki instansi pemberi pelayanan. Sejatinya hakikat pelayanan publik adalah pemberian pelayanan prima kepada masyarakat yang merupakan perwujudan kewajiban aparatur pemerintah sebagai abdi masyarakat. Di Indonesia sebagaimana diketahui bahwa pelayanan publik khususnya di kantor-kantor pemerintah belum semua mencapai pelayanan prima sebagaimana yang diharapkan. Terutama instansi-instansi pelayanan publik di pelosok-pelosok Tanah Air. Karena itu juga keterbatasan yang ada sehingga pelayanan prima belum memuaskan. Kendati demikian, banyak juga instansi-instansi pelayanan publik pemerintah di perkotaan telah mampu menerapkan pelayanan prima. Buku persembahan penerbit PrenadaMediaGroup
Quality Function Deployment
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Author : Lou Cohen
language : en
Publisher:
Release Date :
Quality Function Deployment written by Lou Cohen and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Radical Project Management
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Author :
language : id
Publisher: ESENSI
Release Date :
Radical Project Management written by and has been published by ESENSI this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.
Quality Function Deployment
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Author : Yoji Akao
language : en
Publisher: Productivity Press
Release Date : 2004-11-03
Quality Function Deployment written by Yoji Akao and has been published by Productivity Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-11-03 with Business & Economics categories.
Quality Function Deployment (QFD) is a method for satisfying customers by translating their demands into design targets and quality assurance points. For a thorough "how-to" on the implementation of QFD, we went directly to the source -- Yoji Akao, the creator of QFD and one of the foremost leaders of the Japanese Total Quality Control movement. In this unprecedented book he explains the concepts and methods of this remarkable systems engineering approach. Filled with case studies, detailed charts, and over 100 diagrams, this book is a complete reference tool for QFD implementation. It includes— Use of the demanded quality deployment chart. Using and promoting quality charts. Using quality control process charts: QFD at the pre-production. Quality deployment and reliability deployment. Quality development in the construction industry. QFD for the service industry. QFD for software development.
Quality Function Deployment
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Author : Lou Cohen
language : en
Publisher: Prentice Hall
Release Date : 1995
Quality Function Deployment written by Lou Cohen and has been published by Prentice Hall this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Business & Economics categories.
This book not only explains QFD fundamentals clearly and concisely, it takes you well beyond the basics to provide the advanced techniques, specific information, and concrete examples you need to implement QFD successfully and derive its full benefits.
The T Q M Toolkit
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Author : Jenny Waller
language : en
Publisher: Nichols Publishing Company
Release Date : 1995
The T Q M Toolkit written by Jenny Waller and has been published by Nichols Publishing Company this book supported file pdf, txt, epub, kindle and other format this book has been release on 1995 with Quality control categories.
This practical, problem-solving handbook provides quality management solutions to a number of business problems. It demonstrates the advantages and applications of each total quality management technique, both in isolation and in conjunction with other management tools.
Software Engineering With Uml
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Author : Bhuvan Unhelkar
language : en
Publisher: CRC Press
Release Date : 2017-12-14
Software Engineering With Uml written by Bhuvan Unhelkar and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-12-14 with Computers categories.
This book presents the analysis, design, documentation, and quality of software solutions based on the OMG UML v2.5. Notably it covers 14 different modelling constructs including use case diagrams, activity diagrams, business-level class diagrams, corresponding interaction diagrams and state machine diagrams. It presents the use of UML in creating a Model of the Problem Space (MOPS), Model of the Solution Space (MOSS) and Model of the Architectural Space (MOAS). The book touches important areas of contemporary software engineering ranging from how a software engineer needs to invariably work in an Agile development environment through to the techniques to model a Cloud-based solution.
Total Quality Management In Education
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Author : Edward Sallis
language : en
Publisher: Psychology Press
Release Date : 2002
Total Quality Management In Education written by Edward Sallis and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Educational evaluation categories.
This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.
Lean Six Sigma
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Author :
language : id
Publisher: Gramedia Pustaka Utama
Release Date :
Lean Six Sigma written by and has been published by Gramedia Pustaka Utama this book supported file pdf, txt, epub, kindle and other format this book has been release on with categories.