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Quality Of Telephone Based Spoken Dialogue Systems


Quality Of Telephone Based Spoken Dialogue Systems
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Quality Of Telephone Based Spoken Dialogue Systems


Quality Of Telephone Based Spoken Dialogue Systems
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Author : Sebastian Möller
language : en
Publisher: Springer Science & Business Media
Release Date : 2005-12-28

Quality Of Telephone Based Spoken Dialogue Systems written by Sebastian Möller and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005-12-28 with Technology & Engineering categories.


Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully integrated system. Three experimental investigations illustrate the relationships between system characteristics and perceived quality. The resulting information is needed in all phases of system specification, design, implementation, and operation. Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics



Quality Of Telephone Based Spoken Dialogue Systems


Quality Of Telephone Based Spoken Dialogue Systems
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Author : Sebastian Möller
language : en
Publisher: Springer
Release Date : 2008-11-01

Quality Of Telephone Based Spoken Dialogue Systems written by Sebastian Möller and has been published by Springer this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-11-01 with Technology & Engineering categories.


Quality of Telephone-Based Spoken Dialogue Systems is a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully integrated system. Three experimental investigations illustrate the relationships between system characteristics and perceived quality. The resulting information is needed in all phases of system specification, design, implementation, and operation. Although Quality of Telephone-Based Spoken Dialogue Systems is written from the perspective of an engineer in telecommunications, it is an invaluable source of information for professionals in signal processing, communication acoustics, computational linguistics, speech and language sciences, human factor design and ergonomics



Spoken Dialogue Systems Technology And Design


Spoken Dialogue Systems Technology And Design
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Author : Wolfgang Minker
language : en
Publisher: Springer Science & Business Media
Release Date : 2010-11-09

Spoken Dialogue Systems Technology And Design written by Wolfgang Minker and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-11-09 with Technology & Engineering categories.


Spoken Dialogue Systems Technology and Design covers key topics in the field of spoken language dialogue interaction from a variety of leading researchers. It brings together several perspectives in the areas of corpus annotation and analysis, dialogue system construction, as well as theoretical perspectives on communicative intention, context-based generation, and modelling of discourse structure. These topics are all part of the general research and development within the area of discourse and dialogue with an emphasis on dialogue systems; corpora and corpus tools and semantic and pragmatic modelling of discourse and dialogue.



Usability Of Speech Dialog Systems


Usability Of Speech Dialog Systems
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Author : Thomas Hempel
language : en
Publisher: Springer Science & Business Media
Release Date : 2008-04-04

Usability Of Speech Dialog Systems written by Thomas Hempel and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-04-04 with Technology & Engineering categories.


Before designing a speech application system, three key questions have to be answered: who will use it, why and how often? This book focuses on these high-level questions and gives a criteria of when and how to design speech systems. After an introduction, the state-of-the-art in modern voice user interfaces is displayed. The book goes on to evolve criteria for designing and evaluating successful voice user interfaces. Trends in this fast growing area are also presented.



Towards Adaptive Spoken Dialog Systems


Towards Adaptive Spoken Dialog Systems
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Author : Alexander Schmitt
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-09-19

Towards Adaptive Spoken Dialog Systems written by Alexander Schmitt and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-09-19 with Technology & Engineering categories.


In Monitoring Adaptive Spoken Dialog Systems, authors Alexander Schmitt and Wolfgang Minker investigate statistical approaches that allow for recognition of negative dialog patterns in Spoken Dialog Systems (SDS). The presented stochastic methods allow a flexible, portable and accurate use. Beginning with the foundations of machine learning and pattern recognition, this monograph examines how frequently users show negative emotions in spoken dialog systems and develop novel approaches to speech-based emotion recognition using hybrid approach to model emotions. The authors make use of statistical methods based on acoustic, linguistic and contextual features to examine the relationship between the interaction flow and the occurrence of emotions using non-acted recordings several thousand real users from commercial and non-commercial SDS. Additionally, the authors present novel statistical methods that spot problems within a dialog based on interaction patterns. The approaches enable future SDS to offer more natural and robust interactions. This work provides insights, lessons and inspiration for future research and development, not only for spoken dialog systems, but for data-driven approaches to human-machine interaction in general.



Data Driven Methods For Adaptive Spoken Dialogue Systems


Data Driven Methods For Adaptive Spoken Dialogue Systems
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Author : Oliver Lemon
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-10-20

Data Driven Methods For Adaptive Spoken Dialogue Systems written by Oliver Lemon and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-10-20 with Computers categories.


Data driven methods have long been used in Automatic Speech Recognition (ASR) and Text-To-Speech (TTS) synthesis and have more recently been introduced for dialogue management, spoken language understanding, and Natural Language Generation. Machine learning is now present “end-to-end” in Spoken Dialogue Systems (SDS). However, these techniques require data collection and annotation campaigns, which can be time-consuming and expensive, as well as dataset expansion by simulation. In this book, we provide an overview of the current state of the field and of recent advances, with a specific focus on adaptivity.



Quantifying Quality Aspects Of Multimodal Interactive Systems


Quantifying Quality Aspects Of Multimodal Interactive Systems
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Author : Christine Kühnel
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-06-07

Quantifying Quality Aspects Of Multimodal Interactive Systems written by Christine Kühnel and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-07 with Technology & Engineering categories.


This book systematically addresses the quantification of quality aspects of multimodal interactive systems. The conceptual structure is based on a schematic view on human-computer interaction where the user interacts with the system and perceives it via input and output interfaces. Thus, aspects of multimodal interaction are analyzed first, followed by a discussion of the evaluation of output and input and concluding with a view on the evaluation of a complete system.



Spoken Dialogue Systems


Spoken Dialogue Systems
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Author : Kristina Jokinen
language : en
Publisher: Springer Nature
Release Date : 2022-05-31

Spoken Dialogue Systems written by Kristina Jokinen and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-05-31 with Computers categories.


Considerable progress has been made in recent years in the development of dialogue systems that support robust and efficient human-machine interaction using spoken language. Spoken dialogue technology allows various interactive applications to be built and used for practical purposes, and research focuses on issues that aim to increase the system's communicative competence by including aspects of error correction, cooperation, multimodality, and adaptation in context. This book gives a comprehensive view of state-of-the-art techniques that are used to build spoken dialogue systems. It provides an overview of the basic issues such as system architectures, various dialogue management methods, system evaluation, and also surveys advanced topics concerning extensions of the basic model to more conversational setups. The goal of the book is to provide an introduction to the methods, problems, and solutions that are used in dialogue system development and evaluation. It presents dialogue modelling and system development issues relevant in both academic and industrial environments and also discusses requirements and challenges for advanced interaction management and future research. Table of Contents: Preface / Introduction to Spoken Dialogue Systems / Dialogue Management / Error Handling / Case Studies: Advanced Approaches to Dialogue Management / Advanced Issues / Methodologies and Practices of Evaluation / Future Directions / References / Author Biographies



Proceedings Of The Paralinguistic Information And Its Integration In Spoken Dialogue Systems Workshop


Proceedings Of The Paralinguistic Information And Its Integration In Spoken Dialogue Systems Workshop
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Author : Ramón López-Cózar Delgado
language : en
Publisher: Springer Science & Business Media
Release Date : 2011-08-27

Proceedings Of The Paralinguistic Information And Its Integration In Spoken Dialogue Systems Workshop written by Ramón López-Cózar Delgado and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-08-27 with Technology & Engineering categories.


This volume includes proceedings articles presented at the Workshop on Paralinguistic Information and its Integration in Spoken Dialogue Systems held in Granada, Spain. The material focuses on the three broad areas of spoken dialogue systems for robotics, emotions and spoken dialogue systems, and Spoken dialogue systems for real-world applications The workshop proceedings are part of the 3rd Annual International Workshop on Spoken Dialogue Systems, which brings together researchers from all over the world working in the field of spoken dialogue systems. It provides an international forum for the presentation of research and applications, and for lively discussions among researchers as well as industrialists.



Quality Engineering


Quality Engineering
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Author : Sebastian Möller
language : en
Publisher: Springer Nature
Release Date : 2023-04-21

Quality Engineering written by Sebastian Möller and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-04-21 with Technology & Engineering categories.


Der Begriff der Qualität und der Gebrauchstauglichkeit hat in der Informations- und Kommunikationstechnik sowie der Informatik eine herausragende Bedeutung. Der Autor führt in diese Thematik ein, indem er zunächst die Fachbegriffe und die Grundlagen der Psychophysik und Psychometrie erläutert. Darauf aufbauend wird der Kreislauf einer menschenorientierten Systementwicklung vorgestellt. Die Messung und Vorhersage von Qualität und Gebrauchstauglichkeit wird anhand von Beispielen veranschaulicht, u. a. für Sprach- und multimodale Dialogsysteme.