Quantifying Human Resources

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How To Measure Human Resource Management

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Author : Jac Fitz-enz
language : en
Publisher: McGraw Hill Professional
Release Date : 2002

How To Measure Human Resource Management written by Jac Fitz-enz and has been published by McGraw Hill Professional this book supported file pdf, txt, epub, kindle and other format this book has been release on 2002 with Business & Economics categories.

Once thought of simply as the place where employee records are kept, today's human resources department has evolved into a manager of human capital. However, HR faces challenges­­among them providing necessary services at competitive cost, enhancing productivity, and justifying budgets at a time when outsourcing firms threaten its very existence. Now more than ever, HR needs to position itself as a value-added partner that contributes to the strategic goals of its organization. This Third Edition of a human resources classic is the only book to provide a proven, quantifiable method for accurately measuring the productivity of all major HR functions. How to Measure Human Resources Management is nothing short of a must-have for HR managers­­a tool that allows you to gauge the effectiveness of your department and communicate with senior management in the quantitative business language they understand. Thoroughly revised, this practical guide offers new chapters that show how to measure: Intellectual capital The effectiveness of the HR Web site: the employee handbook, retirement and benefits information, etc. HR call centers and service centers Now you can accurately measure virtually anything that needs measuring, from a specific task to the way your entire department is organized. You'll see how to support your managerial decisions­­from how much HR staff is needed to how much to spend on HR services­­with hard numbers obtained from easy-to-apply formulas and benchmark database examples. Authors Jac Fitz-enz and Barbara Davison expertly demonstrate how you can: Evaluate all your human resources activities and costs, including: staffing, training, HRIS services, employee turnover, employee absence control, and the pay and benefits system Collect data on costs, time, and the quantity and quality of work The book includes another new chapter on employee communications­­which is at the heart of leading the new employee­­as well as expanded coverage of the role of technology, now the driving force in HR management. The authors also offer guidance in linking HR activities to business objectives and, ultimately, to the organization's goals. In addition, they examine the future direction of HR and its likely prospects, problems, and payoffs in the new millennium. Direct, easy-to-follow, and remarkably insightful, How to Measure Human Resources Management is a resource no HR manager can afford to be without. Protect your HR department and prove its value with a measurement system that works Is it cost-effective to add staff in a given area? Does a training program have a positive impact on costs and sales? How can you increase employee satisfaction and also benefit the organization? At a time when human resources managers are under great pressure to accurately measure job performance, defend their budgets against outsourcing, and even justify their own existence, answering questions like these is a necessary yet often difficult challenge. How to Measure Human Resources Management is designed to help HR managers confidently measure all major personnel functions and make tough decisions. From hiring and staffing, to compensation and benefits, to training and development, to employee relations and retention programs and more, you'll see how to better measure and manage overall HR productivity and service­­confirming your role in giving your company a competitive edge. This completely updated Third Edition of a classic HR text provides a wealth of new information, including: Measuring intellectual capital and Web-based HR systems Connecting compensation to revenues and expenses Keeping management satisfied with the hiring process Assessing the value of outsourcing and call centers Measuring the effect of leadership and management development Understanding the costs of and reasons for absenteeism and turnover Use How to Measure Human Resources Management to show top management in quantitative terms how the HR function contributes to your company's bottom line.

Quantifying Human Resources

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Author : Clotilde Coron
language : en
Publisher: John Wiley & Sons
Release Date : 2020-03-31

Quantifying Human Resources written by Clotilde Coron and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2020-03-31 with Business & Economics categories.

Since the late 20th Century, Human Resources (HR) has had a legal obligation to produce reports for management in most firms. However, these have long been considered restrictive and are seldom used to improve decision-making. More recently, the emergence of analytics, Big Data and algorithms has enabled a reconfiguration of the uses of quantification in HR. Accompanied by empirical examples, this book presents and defines the different tools and uses of quantification in HR. It studies the effect of these tools on decision-making and ? without subscribing to the myth of objective and rational quantification ? presents the contributions and limits of the use of data in HR, and analyzes the potential risks of excessive quantification. It also discusses the appropriation of these tools by the various players in a company and examines their effects on the position of HR.

Magic Numbers For Human Resource Management

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Author : Hugh Bucknall
language : en
Publisher: John Wiley & Sons
Release Date : 2006

Magic Numbers For Human Resource Management written by Hugh Bucknall and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006 with Business & Economics categories.

This book simply outlines a range of the key measures that any HR , financial or business manager can use to address this situation in a more business-like manner. For each definition, there is not only a description of the measure but also why it has vital significance to managing business better. It is written as a basic text book in easy to read language but with a powerful underlying message - HR managers must measure the main features of HR in order to get their voice heard at the executive table and make demonstrable impact on business operations.

Ultimate Performance

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Author : Nicholas C. Burkholder
language : en
Publisher: John Wiley & Sons
Release Date : 2007-07-20

Ultimate Performance written by Nicholas C. Burkholder and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-07-20 with Business & Economics categories.

Meeting the challenges of high-performance HR Until 1760 ships routinely disappeared, ran aground, or sank because seafarers could not measure longitude. The cost in life and property was immense. Today, business faces a similar challenge, as the failure to measure human resources performance is just as costly and deadly to modern organizations. Senior executives once considered HR a "soft," unavoidable cost of doing business, responsible for compensation, employee transactions, company functions, workforce problems, and legal issues. Three factors changed this perception: the significant impact of high-performance HR, the implications of poorly performing HR, and soaring HR operating expenses. These factors have led to an increased demand and focus on HR metrics. Ultimate Performance approaches this challenge by providing clear, proven measurement solutions that will optimize the performance of people and businesses.

Calculating Success

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Author : Carl Hoffmann
language : en
Publisher: Harvard Business Press
Release Date : 2012

Calculating Success written by Carl Hoffmann and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012 with Business & Economics categories.

This title helps us in using analytics to make more effective talent management decisions. Most managers understand that employees can make or break a company's strategy. You can have the best ideas and the most promising plan, but if you don't have the right people to carry it out, that plan will fail. Still, despite having this critical knowledge, most companies don't have a data-driven approach to the decisions they make about talent. In fact, a recent IBM study that interviewed over 400 senior HR executives showed that only 6 per cent of companies believe they can effectively use human capital data to make strategic workforce decisions. Enter "Calculating Success", the forthcoming book by human capital experts Carl Hoffmann, Eric Lesser, and Tim Ringo. Based on decades of experience creating human capital systems at IBM, the authors show how using analytics can dramatically improve a company's ability to make better and faster talent decisions. By organizing the book around four crucial questions managers must ask, the book provides a framework to help executives rethink how they use information on talent. The result? A path to using analytics to make more effective talent management decisions. In addition, the authors' ideas help to link HR with all levels of the organization in a strategic way, by showing readers how to connect their version of analytics to the strategic mission of the larger organization, so that the analytics flows throughout the enterprise. With detailed examples and studies from IBM's Institute for Business Value and Human Capital Management practice, this book will make you rethink the relationship of talent to business success. The results allow for a more stable and cost-effective workforce, an improved ability to motivate employees, and a more systematic approach to developing critical talent.

The Human Resources Scorecard

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Author : Jack J. Phillips
language : en
Publisher: Routledge
Release Date : 2012-06-25

The Human Resources Scorecard written by Jack J. Phillips and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-06-25 with Business & Economics categories.

'The Human Resources Scorecard: measuring the return on investment' is the first book to provide a comprehensive, step-by-step process for measuring return on investment in human resources programs. Based on the classic ROI definition of earnings divided by investment, the ROI Process developed 20 years ago by co-author Jack J Phillips aids managers in determining and improving the bottom-line impact that human resource programs have on an organization. The ROI Process provides six additional measures in the form of a scorecard to track and monitor the total impact of the human resource programs. 'The Human Resources Scorecard' is essential for human resource executives, professionals, CEOs, CFOs, consultants, professors and other managers concerned with their businesses' bottom lines. Jack J. Phillips, Ph.D. is a renowned expert of measurement and evaluation. He provides consulting services for Fortune 500 companies and workshops for major conference providers throughout the world. He is also an author or editor of more than 20 books and 100 articles. Ron D. Stone is vice president and chief consulting officer for Performance Resources Organization. He is also director of the company's consulting practices in measurement and accountability. He has published numerous articles on the subject of ROI. Patricia Pulliam Phillips is chairman and CEO of the Chelsea Group, a consulting and publishing organization that focuses on accountability issues in organizations. She works with organizations to implement measurement and evaluation processes.

The Roi Of Human Capital

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Author : Jac FITZ-ENZ
language : en
Publisher: AMACOM Div American Mgmt Assn
Release Date : 2009-02-23

The Roi Of Human Capital written by Jac FITZ-ENZ and has been published by AMACOM Div American Mgmt Assn this book supported file pdf, txt, epub, kindle and other format this book has been release on 2009-02-23 with Business & Economics categories.

The lifeblood of any business enterprise is its people. Yet it wasn’t until the publication of the groundbreaking book The ROI of Human Capital that there was a reliable way to quantify the contributions of people to corporate profit. Completely updated with new metrics, the book shows executives and HR professionals how to gauge human costs and productivity at three critical levels: organizational (contributions to corporate goals) • functional (impact on process improvement) • human resources management (value added by five basic HR department activities) The second edition contains new material on topics including corporate outsourcing, developments in behavioral science, and advances in trending and forecasting that have dramatically changed the way organizations measure the bottom line effect of employee performance. Utterly up-to-date, this is the go-to resource for organizations performing the essential task of measuring the value of their people.

Quantifying Human Resources

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Author : Bureau of National Affairs (Arlington, Va.)
language : en
Publisher:
Release Date : 2005

Quantifying Human Resources written by Bureau of National Affairs (Arlington, Va.) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Personnel departments categories.

Measuring Organizational Performance In Strategic Human Resource Management

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Author : Edward W. Rogers
language : en
Publisher:
Release Date : 1998

Measuring Organizational Performance In Strategic Human Resource Management written by Edward W. Rogers and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Organizational effectiveness categories.

A Procedure For Quantification Of Technological Changes On Human Resources

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Author : Norman R. Potter
language : en
Publisher:
Release Date : 1975

A Procedure For Quantification Of Technological Changes On Human Resources written by Norman R. Potter and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 1975 with categories.

A long standing research objective of the human factors psychologist has been the capability to predict the human resource requirements of new equipment. An even more intriguing problem is the prediction of human resource requirements based on the introduction of new technology. The purpose of this study was to locate and apply an existing method, or to develop a new procedure for quantifying the effects of incoming technology. A procedure integrating the Design Option Decision Tree (DODT) with a modificaton of the method of summated ratings was developed to permit quantification of specific human resource components at each of the design options represented in the DODT. Using judgmental data collected from an Air Force operational unit, the method developed under this study effort was evaluated. It was concluded that quantifying human resource components associated with hardware design options by means of a technique incorporating a DODT and a modification of the method of summated ratings was a feasible approach and could provide one methodological procedure for measuring the effects of advances in technology on human resources. See also AD-A014 332 and AD-A014 333.