Questioning Performance Measurement Metrics Organizations And Power
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Questioning Performance Measurement Metrics Organizations And Power
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Author : Guy Redden
language : en
Publisher: SAGE
Release Date : 2019-03-11
Questioning Performance Measurement Metrics Organizations And Power written by Guy Redden and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-03-11 with Social Science categories.
Questioning Performance Measurement: Metrics, Organizations and Power is the first book to interrogate the organizational turn towards performance metrics critically. Performance measurement is used to evaluate a diverse range of activities throughout the private, public and non-governmental sectors. But in an increasingly data driven world, what does it really mean to measure ‘performance’? Taking a sociology of quantification perspective, this book traces the rise of performance measurement, questions its methods and objectivity, and examines the social significance of the flood of numbers through which value is represented and actors are held accountable. An illuminating read for students, scholars and practitioners across Organization Studies, Sociology, Business and Management, Public Policy and Administration.
Transforming Performance Measurement
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Author : Dean Spitzer
language : en
Publisher: AMACOM
Release Date : 2007-02-09
Transforming Performance Measurement written by Dean Spitzer and has been published by AMACOM this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-02-09 with Business & Economics categories.
Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Spitzer’s "socialization of measurement" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. This book gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.
Power And Organizations
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Author : Stewart R Clegg
language : en
Publisher: SAGE
Release Date : 2006-08-07
Power And Organizations written by Stewart R Clegg and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2006-08-07 with Business & Economics categories.
"A marvelous addition to the literature on both organizations and power. It is well-grounded in the research on these topics and especially the wide-range of relevant theorizing... The book is terrific at bringing together theory, research and the world of organizations."- George Ritzer, Distinguished University Professor, University of Maryland "This book tirelessly illuminates the nooks and crannies of the power literature...taking readers on an audacious tour of power′s multiple conceptualizations and expressions."- Hugh Willmott, Diageo Professor of Management Studies, University of Cambridge "Clegg and his associates expose the power dynamics that lie at the heart of all political and organizational arenas, and in so doing, they shed light on the underbelly along with the creative potentialities in organizational life."-Joyce Rothschild, Professor of Sociology, Virginia Polytechnic Institute and State University "Strange but true - most studies of organizational hierarchies downplay the issue of power or uncritically assume more is better, while ignoring its pernicious effects. Stewart Clegg, David Courpasson and Nelson Phillips set the record straight."- Joanne Martin, Merrill Professor of Organizational Behavior and, by courtesy, Sociology Stanford University Graduate School of Business, Stanford In this tour de force, Stewart Clegg, David Courpasson and Nelson Phillips provide a comprehensive account of power and organizations, unlocking power as the central relation of modern organizations and society. The authors present an excellent synthesis of organization, social and political theory to offer an overview of power and organizations that is historically informed, addresses current issues and is comprehensive in scope. Power and Organizations reviews the evolution of theories on power and organization, presenting not only the theorists who identify power as positive, but also dealing with the negativity of power and the real horror of which organizations are capable, which has thus far been underplayed in organization theory. At the core of organizational power projects are organizational elites, whose politics and projects are examined extensively in the book. The book concludes by examining the implications for organizations and their elites of the trends, tendencies, and theories considered in the course of the book. This book is required reading for graduate students and researchers in areas such as organizational, social and political theory.
Organizational Culture And Identity
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Author : Martin Parker
language : en
Publisher: SAGE
Release Date : 2000-01-28
Organizational Culture And Identity written by Martin Parker and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-01-28 with Business & Economics categories.
Organizational Culture and Identity discusses the literature concerned with culture in organizations and explains why the term has been invoked with such enthusiasm. Martin Parker presents further ways of thinking about organizations and culture which suggest that organizational cultures should be seen as `fragmented unities' in which members identify themselves as collective at some times and divided at others.
Body And Organization
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Author : John Hassard
language : en
Publisher: SAGE
Release Date : 2000-04-14
Body And Organization written by John Hassard and has been published by SAGE this book supported file pdf, txt, epub, kindle and other format this book has been release on 2000-04-14 with Business & Economics categories.
Issues around identity, agency and reflexivity are opened up and explored in a refreshing new perspective that deepens our understanding of organization and institutions. Body and Organization thorougly invigorates the study of process and brings the organization to three-dimensional life for a new generation of students and researchers.
Governing By Numbers And Human Capital In Education Policy Beyond Neoliberalism
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Author : Miriam Madsen
language : en
Publisher: Springer Nature
Release Date : 2022-09-03
Governing By Numbers And Human Capital In Education Policy Beyond Neoliberalism written by Miriam Madsen and has been published by Springer Nature this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-09-03 with Education categories.
This book addresses governing by numbers and human capital policy in higher education by asking how higher education is quantified, how the quantitative information is used in educational governance, and how the information is perceived by students, teachers, managers, and policymakers, and affects decision-making. It also thematically discusses how human capital theory affects the quantification practices and, thereby, their effects. Based on these analyses, the book asks whether governing by numbers and human capital in education policy are necessarily neoliberal practices, and thus questions the theory of global convergence in educational governance. The book provides a thorough analysis of the quantification of graduate outcomes based on the philosophical framework of Agential Realism, thus offering a novel analytical approach to the study of data and indicators in educational governance. The book draws on a comprehensive ethnographic case study from Danish higher education, and relates the findings from this case study to empirical cases in other countries and international research in the field. The book brings together literature from various fields, including political science, accounting, education, and sociology of quantification, in order to provide a comprehensive account of how quantification practices affect education.
Information Management The Organizational Dimension
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Author : Michael J. Earl
language : en
Publisher: OUP Oxford
Release Date : 1996-03-28
Information Management The Organizational Dimension written by Michael J. Earl and has been published by OUP Oxford this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996-03-28 with Computers categories.
This volume is a sequel to Information Management: The Strategic Dimension (OUP 1988), a book which was well received by managers and academics alike. In the last decade, the pervasiveness of information technology (IT) has brought about far-reaching changes in how many managers and specialists work and, indeed, in how we conceptualize the organization. The correspondence between new organizational terminology and the language of IT demonstrates this — networked, virtual and knowledge-based organizations, inter-organizational alliances, distributed organizations and groupware all being examples. For some, IT represents a solution to many organizational and operational problems (including the advocates of Business Process Re-engineering) and the most likely way to improve business performance and gain competitive advantage. At the same time, for many managers and organizations the reality is that the risks, costs, false trails and difficulties seem to outweigh any immediate tangible advantage. The purpose of this book is to take an informed, dispassionate and constructive look at the challenges of IT and to offer insight, analysis and guidance on the ever changing IT environment, focusing in particular on managerial and organizational issues. These include centralization versus decentralization, relations between users and specialists, managing the IS function, outsourcing versus internal capabilities, project management and systems implementation, and an assessment of Business Process Re-engineering at both the conceptual and empirical level. Section 1 looks at some of the organizational horizons made possible by information technology; the next section tackles some of the challenges that face organizations who want to exploit IT in innovative and strategic ways. Section 3 examines some of the eternal questions of how to organize the IS function. In Section Four the contributors look at various aspects of project management and systems implementation. The next section examines some contemporary management questions on the agendas of Chief Information officers and their IS departments. Michael Earl's postscript integrates the volume through the framework of 'organizational fit'. The book provides an authoritative overview and helpful diagnostics of current information management challenges by some of the leading information systems researchers in Europe and the USA. The volume will be essential reading for management students, consultants, and senior IT professionals. Hardback Sales Details Published: 28.03.96 First year sales: Total: 650, UK: 264, USA: 177, EUR: 76, JAP/Branch: 88, Other: 45 Life sales: 894
Performance Management In The Public Sector
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Author : Wouter Van Dooren
language : en
Publisher: Routledge
Release Date : 2010-06-10
Performance Management In The Public Sector written by Wouter Van Dooren and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-06-10 with Business & Economics categories.
Tackling the key topics of reform and modernization, this important new book systematically examines performance in public management systems. The authors present this seminal subject in an informative and accessible manner, tackling some of the most important themes. Performance Management in the Public Sector takes as its point of departure a broad definition of performance to redefine major and basic mechanisms in public administration, both theoretically and in practice. The book: situates performance in some of the current public management debates; discusses the many definitions of ‘performance’ and how it has become one of the contested agendas of public management; examines measurement, incorporation and use of performance information; and explores the challenges and future directions of performance management. A must-read for any student or practitioner of public management, this core text will prove invaluable to anyone wanting to improve their understanding of performance management in the public sector.
Creative Arts Marketing
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Author : Liz Hill
language : en
Publisher: Routledge
Release Date : 2017-10-10
Creative Arts Marketing written by Liz Hill and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-10 with Business & Economics categories.
Creative Arts Marketing third edition is a long-awaited update of a classic and influential text. A ground-breaking book when first published, it covers the core concepts of marketing and management as they apply to the arts and heritage industries with a depth that is still unrivalled. With an emphasis on global case studies, practical examples and discussion questions and an author team that draws from rich and varied experiences in the arts management sector, the book serves as a text for students as much as it is a practitioner's guide to industry best practice. Extensively revised to reflect the dramatic changes to this industry, this edition integrates organizational and management subject matter, reflecting the marketing function’s deeper involvement in broad organizational issues. This fully updated and revised third edition features: Audience diversity and audience development The impact of digital technologies on the industry An exploration of the increasingly complex relationship between public and private funding for the arts Ethics and sustainability issues for arts marketers Cultural policy changes in the industry Including a brand new companion website, complete with materials for tutors and students for the first time, the return of this important text will be welcomed by students, tutors and professionals in the arts.
Achieving Hr Excellence Through Six Sigma
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Author : Daniel T. Bloom
language : en
Publisher: CRC Press
Release Date : 2021-08-12
Achieving Hr Excellence Through Six Sigma written by Daniel T. Bloom and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-08-12 with Business & Economics categories.
Although world-class firms like GE and Motorola have relied on Six Sigma to build their performance cultures, these processes are all too often left out of human resources (HR) functions. This lack of Six Sigma principles is even more surprising because preventing errors and improving productivity are so critical to the people management processes of hiring, retention, appraisal, and development. From the history and evolution of the Total Quality movement to initiatives for introducing a Six Sigma continuous process improvement strategy in your HR department, Achieving HR Excellence through Six Sigma, Second Edition introduces a new way to envision your role within the organization. It explains how this powerful methodology works and supplies a roadmap to help you find and eliminate waste in your HR processes. Describing exactly what HR excellence means, the book outlines dozens of proven approaches as well as a hierarchy of the exact steps required to achieve it. It illustrates the Six Sigma methodology from the creation of a project to its successful completion. At each stage, it describes the specific tools currently available and provides examples of organizations that have used Six Sigma within HR to improve their organizations. The text presents proven approaches that can help you solve and even eliminate people management problems altogether. Filled with real-world examples, it demonstrates how to implement Six Sigma into the transformational side of your organization. It also includes a listing of additional resources to help you along your Six Sigma journey. Explaining how to build a new business model for your HR organization, the book supplies the new perspective and broad view you will need to discover and recommend game-changing alternatives to traditional HR approaches in your organization. The first edition of this book was one of the first to demonstrate how HR professionals could enhance their careers by learning the language of business — it introduced the evolution of change management and the change management toolbox in a fashion that could easily be implemented in organizations. This new edition updates the first with added information on some of the early history and introduces new case study tools resulting from the author’s continuing work with organizations and in academic environments.