Reference Librarianship

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Philosophies Of Reference Service

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Author : Celia Hales-Mabry
language : en
Publisher: Psychology Press
Release Date : 1997

Philosophies Of Reference Service written by Celia Hales-Mabry and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1997 with Language Arts & Disciplines categories.

In Philosophies of Reference Service, reference librarians share with you their reflective thinking about what they do as service providers. An important addition to the personal and occupational library of anyone in reference services, this book discusses the origins of reference service, its founding principles, the pleasures and pitfalls of the reference encounter, delivering high-quality service, and much, much more In a clever juxtaposition of the fundamentals of reference service provision with top-notch thinking about the role of the reference librarian and what makes a reference unit effective, Philosophies of Reference Service advocates for continuing familiarity with books in the reference section, recognizing the diversity of service users, and using collegiality in the work environment to boost productivity. It discusses why reference service should move toward instructing people in mediums, not systems, as well as: achieving consistency in reference service through "shared values" the concept of tiered reference services (based on survey research) the little-discussed "art" of reference desk scheduling the importance of knowing your user and making appropriate accommodations partnerships in reference services techniques for conducting reference rovering the advantages of print fostering widely grounded research through reference service why reference librarians share with the corporate world many of the same desired outcomes with regard to service provision Designed to assist readers in defining and developing their own approaches to reference service delivery, Philosophies of Reference Service offers reference librarians insight, practical knowledge, and guidelines for keeping on top of new reference techniques, establishing a partnership between the library and the user population, and maximizing the helpful nature of reference service.

Opportunities For Reference Services

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Author : William A. Katz
language : en
Publisher: Psychology Press
Release Date : 1991

Opportunities For Reference Services written by William A. Katz and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1991 with Readers' advisory services categories.

Here is a refreshing new book that takes a unique look at the many aspects of reference librarianship. Written by reference librarians for reference librarians, this new volume explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff. Although the everyday work of the reference librarian is often taken for granted, these insightful chapters illuminate the essential service performed by the reference librarians as they facilitate access to information for a wide variety of users. Furthermore, this book helps reference librarians face the future by examining the technological and service developments that will challenge their profession. Opportunities for Reference Librarians addresses unique reference problems such as making use of the telephone as an information gathering tool, selecting reference material for the interdisciplinary field of Health, Physical Education, and Recreation (HPER), and helping non-law students with legal research. The fascinating anecdotes and encouraging discussions will be invaluable to reference library professionals for years to come. This important book covers a wide variety of topics of interest to reference librarians. Topics related to information systems are examined such as the limitations of end-user online services, and an evaluation of the Library of Congress Information system. Authoritative contributors make recommendations on how to design services to coordinate with the new technology and how to change librarians’roles so they can assist people in using these systems.

Reference Librarianship

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Author : Peter Sprenkle
language : en
Publisher: Routledge
Release Date : 2013-04-03

Reference Librarianship written by Peter Sprenkle and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-04-03 with Education categories.

A daily diary of actual interactions between a reference desk librarian and his patrons Reference Librarianship documents a year in the life of a young librarian working in the “trenches” at a library in the Midwestern United States. This one-of-a-kind book provides a daily diary of every librarian/patron transaction—no matter how mundane or absurd—to demonstrate not only how advances in technology have affected the reference librarian’s job, but how the public’s expectations have changed, as well. The book also includes observations by a now-retired reference librarian on the current state of the field based on these unedited interactions. Over the past two decades, the job of reference librarian has seen many changes. But in many ways, reference desk work hasn’t changed a bit, with its mix of odd, humorous, routine, and ridiculous requests that capture what it’s like to deal with patrons day after day. Reference Librarianship paints a clear picture of the field for library school students, provides emotional and philosophical support to practitioners, and reminds library administrators of what life was like on the “front lines.” A sampling of the daily transactions documented in Reference Librarianship: Monday, May 19, 2003: pencil pencil network down I tell people that I can’t sign them up for an Internet terminal because the network is down and they just stand there, staring into space One of them asks for three days worth of newspapers microfiche machine explanation Sorry, Sir, the network is still down (multiply by twenty and insert randomly into the remainder of the day) magic tricks, but he pretty much knew where they were One of our large interior plate glass windows shattered. No one was hurt and it made a fascinating noise, like a crystal waterfall landing on soil. “Books on prostitution, you know—whores?” Someone from the County called to ask if any criminal activity had occurred on a particular street. Someone else referred her to us. She was dubious—with good reason. “Math puzzles.” Okay. I show him the books. “Just math.” Certainly. I show him the books. “I need them in Spanish.” Grrr ... Reference Librarianship is an enlightening, educational, and entertaining look at the real world of reference desk work. It’s an essential read for reference librarians (both public and academic), library administrators, and library school students, as well as anyone who works with the public.

Reading And The Reference Librarian

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Author : Juris Dilevko
language : en
Publisher: McFarland
Release Date : 2014-10-16

Reading And The Reference Librarian written by Juris Dilevko and has been published by McFarland this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-10-16 with Language Arts & Disciplines categories.

Reference librarians are no longer expected to know much about the information they find; they are merely expected to find it. Technological competency rather than knowledge has become the order of the day. In many respects, reference service has become a matter of typing search terms into a library's online catalog or a web search engine and providing the patron with the results of the search. Calling for a re-intellectualization of reference librarianship, this book suggests another approach to providing quality reference service--reading. The authors surveyed both academic reference librarians and public library reference personnel in the United States and Canada about their reading habits. From the 950 responses, the authors present findings about the extent to which librarians read newspapers, periodicals, fiction and nonfiction, and recount and analyze stories about how reading has made them better librarians. The authors also report that North American professors in the humanities and social sciences believe that the best reference librarians are those who have wide-ranging, subject-based knowledge as opposed to the type of process-based, functional knowledge that is increasingly dominating the curricula of many Library and Information Science programs.

Providing Reference Services

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Author : John Gottfried
language : en
Publisher: Rowman & Littlefield
Release Date : 2017-05-19

Providing Reference Services written by John Gottfried and has been published by Rowman & Littlefield this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-05-19 with Language Arts & Disciplines categories.

Providing Reference Services: A Practical Guide for Librarians was written with the working librarian in mind; it focuses on specific methods and information to help foster effective, exceptional results. Topics covered include: Reference services: basic information and background Reference resources and tutorials Organizing and providing services Staffing and performance management Forming helpful partnerships (internal and external) The future of reference Readers will come away with a solid foundation in reference services. They will have the knowledge to update or restructure an existing reference program, or to create a program from the ground up. Individual chapters and subsections provide constructive tips and advice for specific reference issues. Taken as a whole, this book provides a valuable, inclusive source of information for all major aspects of reference service. Providing Reference Services is an appropriate resource for nearly all librarians in public-service positions, especially those with reference responsibilities, whether they are working reference librarians at any level of experience, reference supervisors, or administrators with oversight of reference services. The content is relevant to academic, public, school, and special libraries—any library or organization, in fact, that offers reference or research assistance.

Evaluation Of Reference Services

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Author : William A. Katz
language : en
Publisher: Psychology Press
Release Date : 1984

Evaluation Of Reference Services written by William A. Katz and has been published by Psychology Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1984 with Language Arts & Disciplines categories.

Essays on evaluation techniques for library reference operations in the USA - includes a guide to measurement and planning of services, communication and interview techniques in user-librarian behaviour, computerization of information retrieval, data base structure (includes a case study of a law information system), choice of collections, etc. References.

The Reference Librarian And Implications Of Mediation

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Author : M. Keith Ewing
language : en
Publisher: Routledge
Release Date : 2019-12-05

The Reference Librarian And Implications Of Mediation written by M. Keith Ewing and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2019-12-05 with Language Arts & Disciplines categories.

This book, first published in 1992, examines the reference librarian's role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources. It analyses librarians’ reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups such as paraprofessionals and non-traditional patrons. This provocative book encourages librarians to go beyond merely providing an answer or resource to helping clients better understand the physical surroundings, the social or educational context, and the ethical, political and economic climate in which the process takes place.

Reference Reborn

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Author : Diane Zabel
language : en
Publisher: Bloomsbury Publishing USA
Release Date : 2010-12-16

Reference Reborn written by Diane Zabel and has been published by Bloomsbury Publishing USA this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-12-16 with Language Arts & Disciplines categories.

More than 30 stellar authors have contributed to these up-to-date essays on public services librarianship, including timely topics such as new service configurations, the impact of e-resources in reference and collection development, and innovative outreach. The roles of reference and public librarians are constantly changing. Today, it's not unusual for librarians to also serve as trend trackers, data analysts, project managers, IT troubleshooters, marketers, and staffing specialists. Academic and public libraries across the country are experimenting with new service models to accommodate new technology, budget constraints, and a clientele with new needs and expectations. Not surprisingly, librarians are assuming revised roles as a result. Reference Reborn: Breathing New Life into Public Services Librarianship is a collection of over two dozen essays on developments and trends in reference and public services librarianship, highlighting some of the best thinking on reference services, outreach initiatives, the migration from print to e-reference collections, staffing 21st century libraries, library school curriculum, and more. This text will appeal to library and information science students and educators, beginning and seasoned reference librarians and managers of public service departments in academic and public libraries. The education and training of reference librarians receives special attention.

Reinventing Reference How Libraries Deliver Value In The Age Of Google

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Author : Katie Elson Anderson
language : en
Publisher: American Library Association
Release Date : 2014-12-11

Reinventing Reference How Libraries Deliver Value In The Age Of Google written by Katie Elson Anderson and has been published by American Library Association this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-12-11 with Computers categories.

Uniquely positioned to connect library users to the information they seek, and thus to the wider world, library staff who serve on the front lines of reference have both the power and responsibility to position the library as an institution that remains relevant and responsive. This collection takes a critical look at the overarching trends that affect current library policy and practice regarding the process of delivering information services, and how factors such as public policy, economics, and popular culture will continue to affect those trends in the future. Library leaders and visionaries from across the spectrum of institutions address such topics as -The history of reference librarianship and how it relates to the current landscape -Privacy, censorship, and reference ethics -The effects of the born digital library user on the purpose and function of reference -Strategic challenges for reference in the coming decade -A reference forecast for 2025 Placing these issues in historical and cultural context, this book offers practical solutions for new paradigms of reference service for all users.

The Truth About Reference Librarians

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Author : Will Manley
language : en
Publisher: McFarland
Release Date : 1996

The Truth About Reference Librarians written by Will Manley and has been published by McFarland this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996 with Education categories.

Most historians agree that full scale library reference services first appeared in the ancient Sumerian city of Uruk at the turn of the third millennium B.C. During a dig at the site of Uruk, archaeologists discovered the Royal Library, home to the first reference desk. Chief archaeologist Helmut Flapmeyer was able to determine the answer to a burning question in librarianship: What was the first reference question ever asked? (The answer: Where's the bathroom?) Super library sleuths Will Manley and Richard Lee once again dig through the remnants of the profession's dusty past to uncover the truth about reference librarians. Where did they come from? Should they really be cataloged under the subject heading Illogical? How do they eradicate such reference pests as Jerkus disgustis, Pervertus horribilis, and perhaps worst of all, Studentus moronis? With an intense and abiding sobriety, Manley answers these and other questions from libraryland.