Researching The Effectiveness Of The Balanced Scorecard By Using The Process Perspective 2
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Researching The Effectiveness Of The Balanced Scorecard By Using The Process Perspective 2
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Author : Sanjay Kumar
language : en
Publisher:
Release Date : 2014
Researching The Effectiveness Of The Balanced Scorecard By Using The Process Perspective 2 written by Sanjay Kumar and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with categories.
The first part of a research proposal for researching the effectiveness of the Balanced Scorecard (BSC) based on using the process perspective was developed in an earlier article ('http://ssrn.com/abstract=2368919' http://ssrn.com/abstract=2368919). It had described how applying a 'process' perspective, instead of a 'variance' perspective, could lead to a better understanding of the underlying mechanisms that give rise to the variable consequences on the adoption of the BSC. It had developed the proposals for some research hypotheses to be tested. This article develops the BSC Process Model based on these 'process perspectives', describes how to operationalize the constructs in the Model and the design of a Questionnaire to test these Hypotheses. It then describes the result of a survey of users of BSC in India and draws some conclusions based on the findings (the 'how's and 'why's of variable consequences). The factors identified include poor motivation for using the BSC, lack of belief in Consultants, lack of understanding of causality amongst measures used, lack of use of incentive schemes based on BSC and the neglect of national culture. A third article will describe how by applying the PLS-SEM approach some of the relevant processes and factors involved in 'how to' improve the effectiveness of the BSC can be uncovered.
Researching The Effectiveness Of The Balanced Scorecard By Using The Process Perspective A Research Proposition
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Author : Sanjay Kumar
language : en
Publisher:
Release Date : 2013
Researching The Effectiveness Of The Balanced Scorecard By Using The Process Perspective A Research Proposition written by Sanjay Kumar and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013 with categories.
The Balanced Scorecard (BSC) was introduced to the general public by Kaplan and Norton in 1992. Over the last two decades, it has evolved from an improved Performance Measurement System to a Comprehensive Performance Management System. Its use has spread globally and it has become an important constituent in modern management practices. Yet, it has delivered mixed results to the organizations adopting it. Researchers are still trying to uncover the reasons for this and develop a better understanding on how to improve the effectiveness of adopting the BSC. This article describes how applying the proper 'research process perspective' could lead to a better understanding. It establishes the premise that the decision to adopt the BSC by an organization is a strategic decision. It further develops the proposition that the insights from research on strategic decision making processes can be utilized to evaluate the actual processes used in adopting the BSC. It is suggested that research based on these propositions could help to uncover some of the relevant factors involved in improving the effectiveness of the BSC. This paper first looks at the importance of BSC in the contemporary business environment, then looks at the problem with the outcome of the adoption of the BSC and finally proposes using insights from the strategy decision making process in tackling this problem. It ends with the Research Hypotheses.
Researching The Effectiveness Of The Balanced Scorecard From The Process Perspective 3
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Author : Sanjay Kumar
language : en
Publisher:
Release Date : 2014
Researching The Effectiveness Of The Balanced Scorecard From The Process Perspective 3 written by Sanjay Kumar and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014 with categories.
Two earlier articles ('ht ...
The Balanced Scorecard
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Author : Robert S. Kaplan
language : en
Publisher:
Release Date : 2005
The Balanced Scorecard written by Robert S. Kaplan and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2005 with Business planning categories.
The Balanced Scorecard
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Author : Robert S. Kaplan
language : en
Publisher: Harvard Business Review Press
Release Date : 1996-08-02
The Balanced Scorecard written by Robert S. Kaplan and has been published by Harvard Business Review Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1996-08-02 with Business & Economics categories.
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.
Essentials Of Balanced Scorecard
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Author : Mohan Nair
language : en
Publisher: John Wiley & Sons
Release Date : 2004-05-03
Essentials Of Balanced Scorecard written by Mohan Nair and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2004-05-03 with Business & Economics categories.
Balanced scorecard is a widely recognised and accepted performancemeasurement tool that is currently used in thousands oforganisations around the world. This book will help to implementthe organisations' balanced scorecard strategies into action bydefining performance objectives, measures, and targets in fourlinked and balanced perspectives: Financial, Customer, InternalProcess, and Employee Learning and Growth. * Explains what balanced scorecard is and addresses the challengesand solutions for its implementation. * Addresses the concerns of the mid to small corporation as well asthe emerging business * Each chapter provides tips and techniques as well as real worldexamples
Performance Measurement With The Balanced Scorecard
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Author : Stefano Biazzo
language : en
Publisher: Springer Science & Business Media
Release Date : 2012-01-05
Performance Measurement With The Balanced Scorecard written by Stefano Biazzo and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2012-01-05 with Business & Economics categories.
Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.
Business Process Management And The Balanced Scorecard
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Author : Ralph F. Smith
language : en
Publisher: John Wiley & Sons
Release Date : 2010-06-03
Business Process Management And The Balanced Scorecard written by Ralph F. Smith and has been published by John Wiley & Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-06-03 with Business & Economics categories.
Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.
Balanced Scorecard Step By Step
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Author : Paul R. Niven
language : en
Publisher: John Wiley and Sons
Release Date : 2010-06-15
Balanced Scorecard Step By Step written by Paul R. Niven and has been published by John Wiley and Sons this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-06-15 with Business & Economics categories.
PRAISE FOR Balanced Scorecard Step-By-Step: Maximizing Performance and Maintaining Results, Second Edition "As a practitioner and thought leader, Paul Niven is superbly bridging the gulf between BSC theory and application through hands-on experiences and real-world case studies. The book provides a practical road map, step-by-step, to plan, execute, and sustain a winning scorecard campaign. Easy to read . . . tells a powerful story with lessons learned/best practices from global customer implementations. Must-read for anyone interested in BSC or grappling with how to create a strategically aligned organization." —Vik Torpunuri, President and CEO, e2e Analytix "In Balanced Scorecard Step-by-Step, Second Edition, Paul Niven provides an intuitive and incredibly effective blueprint for transitioning strategic ambition to execution. Paul's pragmatic approach provides leaders with a tool for managing a company's journey from strategic ideas to world-class performance. The Balanced Scorecard is a masterful tool for guiding companies through transformation, and I speak from personal experience when I say Paul's blueprint works! It is the most effective guide I have seen. Balanced Scorecard Step-by-Step will serve any leader well if their ambition is to efficiently engage their teams in achieving a set of strategic goals." —Allan A. MacDonald, Vice President, Sales and Customer Solutions Bell Canada National Markets "Paul Niven has done it again!!! With this book, he has further operationalized the enlightened Balanced Scorecard concept into a fully functional system that optimizes business execution and performance!" —Barton Johnson, President, Financial Freedom Senior Funding Corporation, The Reverse Mortgage Specialist
The Strategy Focused Organization
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Author : Robert S. Kaplan
language : en
Publisher: Harvard Business Press
Release Date : 2001
The Strategy Focused Organization written by Robert S. Kaplan and has been published by Harvard Business Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Business & Economics categories.
A Powerful New Approach to Performance Management from the Creators of the Balanced Scorecard In Today's business environment, strategy has never been more important. Yet research shows that most companies fail to execute strategy successfully. Behind this abysmal track record lies an undeniable fact: many companies continue to use management processes-top-down, financially driven, and tactical-that were designed to run yesterday's organizations. Now, the creators of the revolutionary performance management tool called the Balanced Scorecard introduce a new approach that makes strategy a continuous process owned not just by top management, but by everyone. In The Strategy-Focused Organization, Robert Kaplan and David Norton share the results of ten years of learning and research into more than 200 companies that have implemented the Balanced Scorecard. Drawing from more than twenty in-depth case studies-including Mobil, CIGNA, Nova Scotia Power, and AT and T Canada-Kaplan and Norton illustrate how Balanced Scorecard adopters have taken their ground-breaking tool to the next level. These organizations have used the scorecard to create an entirely new performance management framework that puts strategy at the center of key management processes and systems. Kaplan and Norton articulate the five key principles required for building Strategy-Focused Organizations: (1) translate the strategy to operational terms, (2) align the organization to the strategy, (3) make strategy everyone's everyday job, (4) make strategy a continual process, and (5) mobilize change through strong, effective leadership. The authors provide a detailed account of how a range of organizations in the private, public, and nonprofit sectors have deployed these principles to achieve breakthrough, sustainable performance improvements. Presenting a practical, proven framework steeped in rich case study experience, The Strategy-Focused Organization helps solve a universal management problem-not just how to formulate strategy, but how to make it work. Building on one of the most revolutionary business ideas of our time, this important book shows how today's leaders can shape their own companies to meet the challenges and reap the rewards of a new competitive era.