Self Catering 2008
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Self Catering 2008
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Author :
language : en
Publisher:
Release Date : 2007
Self Catering 2008 written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007 with Scotland categories.
Scotland
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Author : VisitScotland (Organization)
language : en
Publisher:
Release Date : 2007-12
Scotland written by VisitScotland (Organization) and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2007-12 with Scotland categories.
This is a comprehensive guide to inspected self catering properties in Scotland. It covers a range of self catering accommodation, such as houses, cottages, apartments, chalets and other similar properties.
Self Catering Holidays In Britain 2008
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Author : Anne Cuthbertson Staff
language : en
Publisher:
Release Date : 2008-01
Self Catering Holidays In Britain 2008 written by Anne Cuthbertson Staff and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2008-01 with Great Britain categories.
This guide lists houses, cottages, flats, chalets, caravans and camping sites, plus campus holidays. In county order, with most entries illustrated, it covers England, Scotland, Wales, and Ireland.
Service Failures And Recovery In Tourism And Hospitality
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Author : Erdogan Koc
language : en
Publisher: CABI
Release Date : 2017-10-20
Service Failures And Recovery In Tourism And Hospitality written by Erdogan Koc and has been published by CABI this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-10-20 with Business & Economics categories.
Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff. This book is enhanced with supplementary resources. The customizable lecture slides can be found at: www.cabi.org/openresources/90677
Drive Tourism
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Author : Bruce Prideaux
language : en
Publisher: Routledge
Release Date : 2010-11-03
Drive Tourism written by Bruce Prideaux and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2010-11-03 with Business & Economics categories.
This book is the first attempt to provide a global comprehensive review and scholarly investigation into Drive Tourism which is a popular and growing form of tourism.
Microsoft System Center Optimizing Service Manager
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Author : Thomas Ellermann
language : en
Publisher: Microsoft Press
Release Date : 2013-12-15
Microsoft System Center Optimizing Service Manager written by Thomas Ellermann and has been published by Microsoft Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-12-15 with Computers categories.
Part of a series of specialized guides on System Center - this book provides focused guidance for deploying and customizing Service Manager, an integrated platform for automating and adapting an organization’s IT service management best practices. Led by series editor Mitch Tulloch, a team of System Center experts step you through key technical scenarios and tasks.
Service Management
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Author : Jay Kandampully
language : en
Publisher: Springer Science & Business Media
Release Date : 2011-12-09
Service Management written by Jay Kandampully and has been published by Springer Science & Business Media this book supported file pdf, txt, epub, kindle and other format this book has been release on 2011-12-09 with Business & Economics categories.
“Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service.” ---Leonard L. Berry, Distinguished Professor of Marketing, N.B Zale Chair in Retailing and Market Leadership, Mays Business School, Texas A&M University "With a growing understanding of service as a phenomenon and perspective of business and marketing, retailers are increasingly seeing the need to transform from distribution of products to service providers. This book includes considerable insight regarding the importance of the service perspective and how it can be implemented in retailing." --Christian Grönroos, Professor of Service and Relationship Marketing, CERS Centre for Relationship Marketing and Service Management, Hanken School of Economics, Finland "Consisting of chapters written by leading scholars in service management and retailing from around the world, this comprehensive book offers rich insights for how retailers can excel and achieve sustainable competitive advantage by invoking and implementing service management principles. This enlightening book is a valuable resource for students, researchers and practitioners with an interest in retailing." --A. "Parsu" Parasuraman, Professor of Marketing & The James W. McLamore Chair, School of Business Administration, University of Miami Coral Gables, Florida "Service excellence and service innovation are critical for success in today’s competitive retail marketplace. Service Management: The New Paradigm in Retailing provides a contemporary and transformative lens for accomplishing these essential goals." --Mary Jo Bitner, Professor, Director Center for Services Leadership, W.P. Carey School of Business, Arizona State University
On The Origins Of Self Service
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Author : Franck Cochoy
language : en
Publisher: Routledge
Release Date : 2015-07-24
On The Origins Of Self Service written by Franck Cochoy and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2015-07-24 with Business & Economics categories.
Most marketing scholars implicitly consider independent merchants as conservative and passive actors, and study the modernization of retailing via department stores, chains and supermarkets. In this innovative study, Franck Cochoy challenges this perspective and takes a close look at the transformation of commerce through the lens of Progressive Grocer, an American trade magazine launched in 1922. Aimed at modernizing small independent grocery stores, Progressive Grocer sowed the seeds for modern self-service which spread in small retail outlets, sometimes well before the advent of the large retail spaces which are traditionally viewed as the origin of the self-service economy. The author illustrates how this publication had a highly influential role on what the trade considered to be best practice and shaped what was considered to be cutting edge. By displacing the consumer and their agency from the centre of analytic attention, this innovative book highlights the complex impact of social, technical and retailing environment factors that structure and delimit consumer freedom in the marketplace. This detailed critical analysis of the origins of self-service will be of interest to a wide variety of scholars not only in marketing and consumer research, but also in business history, sociology and cultural studies.
Motorcycling And Leisure
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Author : Paul Broughton
language : en
Publisher: CRC Press
Release Date : 2016-12-05
Motorcycling And Leisure written by Paul Broughton and has been published by CRC Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016-12-05 with Psychology categories.
Despite the fact that there are around 1.2 million powered two wheelers (PTWs) within the United Kingdom, riders are often misconceived as living at the edge of society; however, this is often far from the truth. Riding a PTW is a high-risk activity and those who ride are often perceived as being 'risk junkies', but through an in-depth exploration of this leisure activity, Motorcycling and Leisure explains that riders ride because they enjoy it and do not necessarily enjoy the risk involved. The book presents a range of contemporary research on riders and how they find enjoyment. The book further explores the rider goal of enjoyment and utilises Fuller's task homeostasis theory along with Csikszentmihalyi's theory of flow to develop an understanding of the interaction between risk and goals. In conclusion it develops principles of interventions with the aim of guiding intervention design and reducing the number of motorcycle crashes.
Fire From First Principles
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Author : Paul Stollard
language : en
Publisher: Routledge
Release Date : 2014-02-06
Fire From First Principles written by Paul Stollard and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2014-02-06 with Architecture categories.
Fire safety is a fundamental requirement of any building, and is of concern to several professions which contribute to the construction process. Following on from the success of the previous three editions, Paul Stollard has returned to update and expand this classic introduction to the theoretical basis of fire-safety engineering and risk assessment. Avoiding complex calculations and specifications, Fire From First Principles is written with architects, building control officers and other construction professionals without fire engineering backgrounds in mind. By tackling an overview of the factors which contribute to fire risk, and how building design can limit these, the reader will gain a fuller understanding of the science behind fire regulations, safe design, and construction solutions. All regulations content is fully updated, and has been expanded to cover the USA and China as well as the UK. Ideal for students of architecture and construction subjects, as well as practitioners from all built environment fields learning about fire safety for the first time.