Servicenow Cookbook
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Servicenow Cookbook
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Author : Ashish Srivastava
language : en
Publisher:
Release Date : 2017-02-28
Servicenow Cookbook written by Ashish Srivastava and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02-28 with categories.
Over 50 practical and immediately applicable recipes to help you manage services in your enterprise environment efficientlyAbout This Book* Solve problems and challenges encountered while implementing or using ServiceNow in your organization* Helps you build core administration, management, and maintenance skills to automate and orchestrate your IT environment* Comes with recipes to improve the way you design and create automated workflowsWho This Book Is ForThis book targets IT professionals and administrators who have some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow.It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed.What You Will Learn* Perform core configuration and management tasks* Build custom applications for service management* Design data-driven apps to connect with outside worlds* Configure alerts and notifications and understand e-mail troubleshooting* Build and configure reports to set up your dashboard* Create and configure workflow activitiesIn DetailServiceNow is an ideal platform to create enterprise-level applications giving requesters and fulfillers better visibility and access to a process.Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow.By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform.
Servicenow Cookbook
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Author : John Benedetti
language : en
Publisher:
Release Date : 2018-01-26
Servicenow Cookbook written by John Benedetti and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-01-26 with Computers categories.
Over 60 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently Key Features One-stop solutions to all the problems encountered while using ServiceNow Covers all the pillars of ServiceNow platform, that is, ITSM, ITOM, and so on Explore new and trending features such as ServiceNow cloud integration and end-to-end security Book Description ServiceNow is the ideal platform from which to create enterprise-level applications, giving both requesters and fulfillers better visibility and access to a process. With this book, we'll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle. Starting with core configuration and management tasks, this book will help you build data-driven apps and also explores development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, you will build/design data-driven apps where you will learn to implement the new Automated Testing framework. You will also be guided through creating various tasks from workflows and how to make the most of workflow utilities available in ServiceNow. Following this, you will learn about Service Portal (new with Helsinki) where you will learn how to configure the portal and how to perform integrations with different cloud platforms, along with tips and tricks on using the portal effectively. Finally, you will learn to use paid plugins such as Discovery, Orchestration, and Service Mapping. By the end of this book, you will have acquired immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. What you will learn Grasp the basics, such as entering and navigation, required to implement ServiceNow Use ServiceNow plugins to manage development Build and publish custom applications for service management Design data-driven apps to connect with the outside world by getting into client and server scripting Start using the Service Portal to easily create portals for end users Configure alerts and notifications and understand e-mail troubleshooting and watermarking Build and configure reports to set up your dashboard as per requirements Who this book is for If you are an IT professional or an administrator with some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow, then this book is for you. It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed.
Servicenow Cookbook
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Author : Ashish Rudra Srivastava
language : en
Publisher: Packt Publishing Ltd
Release Date : 2017-02-28
Servicenow Cookbook written by Ashish Rudra Srivastava and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-02-28 with Computers categories.
Over 50 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently About This Book Solve problems and challenges encountered while implementing or using ServiceNow in your organization Helps you build core administration, management, and maintenance skills to automate and orchestrate your IT environment Comes with recipes to improve the way you design and create automated workflows Who This Book Is For This book targets IT professionals and administrators who have some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow. It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed. What You Will Learn Grasp the basics, such as entering and navigation, required to implement ServiceNow Perform core configuration and management tasks Use the ServiceNow plugins to manage development Build and publish custom applications for service management Design data-driven apps to connect with outside worlds by getting into Client and server scripting Configure alerts and notifications and understand e-mail troubleshooting and watermarking Build and configure reports to set up your dashboard as per the requirement Create and configure workflow activities In Detail ServiceNow is the ideal platform for you to create enterprise-level applications, giving borh requesters and fulfillers better visibility and access to a process. With this title we'll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle. Starting with the core configuration and management tasks, this book will help you build data-driven apps and it will also explore development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, the book will guide you through creating various tasks from the workflow and show you how to make the most of the workflow utilities available in ServiceNow. Finally, the book will drive you through the auditing and diagnosing aspects of ServiceNow. By the end of this book, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. Style and approach This book follows a recipe-based problem-solution approach to address and dispel challenges faced when implementing and using ServiceNow on a regular basis.It will act as a quick solution when trying to solve specific problems without having to read an exhaustive tutorial.
Servicenow Cookbook Second Edition
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Author : John Benedetti
language : en
Publisher:
Release Date : 2018
Servicenow Cookbook Second Edition written by John Benedetti and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018 with Application software categories.
Over 60 practical and immediately applicable recipes to help you manage services in your enterprise environment efficiently About This Book One-stop solutions to all the problems encountered while using ServiceNow Covers all the pillars of ServiceNow platform, that is, ITSM, ITOM, and so on Explore new and trending features such as ServiceNow cloud integration and end-to-end security Who This Book Is For If you are an IT professional or an administrator with some experience of working with ServiceNow already and are looking to solve regular or unique problems that surface when using ServiceNow, then this book is for you. It's advisable to have a basic level of administration experience with ServiceNow. Familiarity with JavaScript is assumed. What You Will Learn Grasp the basics, such as entering and navigation, required to implement ServiceNow Use ServiceNow plugins to manage development Build and publish custom applications for service management Design data-driven apps to connect with the outside world by getting into client and server scripting Start using the Service Portal to easily create portals for end users Configure alerts and notifications and understand e-mail troubleshooting and watermarking Build and configure reports to set up your dashboard as per requirements In Detail ServiceNow is the ideal platform from which to create enterprise-level applications, giving both requesters and fulfillers better visibility and access to a process. With this book, we'll guide you through the world of ServiceNow, letting you take on the best the platform offers you with the least amount of hassle. Starting with core configuration and management tasks, this book will help you build data-driven apps and also explores development best practices. You will learn to set up email notifications for users and work with the database view for reporting. Next, you will build/design data-driven apps where you will learn to implement the new Automated Testing framework. You will also be guided through creating various tasks from workflows and how to make the most of workflow utilities available in ServiceNow. Following this, you will learn about Service Portal (new with Helsinki) where you will learn how to configure the portal and how to perform integrations with different cloud platforms, along with tips and tricks on using the portal effectively. Finally, you will learn to use paid plugins such as Discovery, Orchestration, and Service Mapping. By the end ...
Servicenow Building Powerful Workflows
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Author : Tim Woodruff
language : en
Publisher: Packt Publishing Ltd
Release Date : 2017-08-17
Servicenow Building Powerful Workflows written by Tim Woodruff and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-08-17 with Computers categories.
Master the management of IT Service using full potential of ServiceNow. About This Book Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions Build core administration, management, and maintenance skills with IT service management and IT operations management Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This course is for IT professionals, ServiceNow administrators, and developers who would like to gain greater control of ServiceNow and its architecture to design and create automated workflows. You should be familiar with JavaScript and basic computing technologies, but you can be new to ServiceNow. What You Will Learn Acquire and configure your own free personal developer instance of ServiceNow Read (and write!) clear, effective requirements for ServiceNow development Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Use the ServiceNow plugins to manage development Build and publish custom applications for service management Write efficient and effective client-side JavaScript Find out how to authenticate and secure Web Services Integrate and exchange data with people and systems Create and secure your systems with proper access control In Detail ServiceNow is a SaaS application that provides workflow form-based applications. It is an ideal platform for creating enterprise-level applications, giving requesters and fulfillers improved visibility and access to a process. ServiceNow-based applications often replace email by providing a better way to get work done. This course will show you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. You will then learn more about the power of tasks, events, and notifications. We'll then focus on using web services and other mechanisms to integrate ServiceNow with other systems. Further on, you'll learn how to secure applications and data, and understand how ServiceNow performs logging and error reporting. At the end of this course, you will acquire immediately applicable skills to rectify everyday problems encountered on the ServiceNow platform. The course provides you with highly practical content explaining ServiceNow from the following Packt books: Learning ServiceNow ServiceNow Cookbook Mastering ServiceNow, Second Edition Style and approach This pragmatic guide follows problem-solution based approach to help you configure the ServiceNow and eliminate the challenges faced when implementing and using ServiceNow. It enables you to configure and manage ServiceNow, and learn the fundamentals of the ServiceNow platform.
Mastering Servicenow Scripting
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Author : Andrew Kindred
language : en
Publisher: Packt Publishing Ltd
Release Date : 2018-02-27
Mastering Servicenow Scripting written by Andrew Kindred and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-02-27 with Computers categories.
Understand the ServiceNow scripting and build an efficient customized ServiceNow instance Key Features Customize your ServiceNow instance according to your organization’s needs Learn to work with inbuilt JavaScript APIs in ServiceNow Take your ServiceNow experience to the next level by learning to script Book Description Industry giants like RedHat and NetApp have adopted ServiceNow for their operational needs, and it is evolving as the number one platform choice for IT Service management. ServiceNow provides their clients with an add-on when it comes to baseline instances, where scripting can be used to customize and improve the performance of instances. It also provides inbuilt JavaScript API for scripting and improving your JavaScript instance. This book will initially cover the basics of ServiceNow scripting and the appropriate time to script in a ServiceNow environment. Then, we dig deeper into client-side and server-side scripting using JavaScipt API. We will also cover advance concepts like on-demand functions, script actions, and best practices. Mastering ServiceNow Scripting acts as an end-to-end guide for writing, testing, and debugging scripts of ServiceNow. We cover update sets for moving customizations between ServiceNow instances, jelly scripts for making custom pages, and best practices for all types of script in ServiceNow. By the end of this book, you will have hands-on experience in scripting ServiceNow using inbuilt JavaScript API. What you will learn Customize your ServiceNow instance according to your organization's needs Explore the ServiceNow-exposed JavaScript APIs and libraries Discover the method for using ServiceNow scripting functions Take your ServiceNow experience to the next level by understanding advanced scripting Learn to build, test, and debug custom applications Use your customized instance efficiently with the help of best practices Who this book is for This book is targeted toward ServiceNow administrators or anyone willing to learn inbuilt JavaScript APIs used to script and customize ServiceNow instances. Prior experience with ServiceNow is required.
Aws Cookbook
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Author : John Culkin
language : en
Publisher: "O'Reilly Media, Inc."
Release Date : 2021-12-02
Aws Cookbook written by John Culkin and has been published by "O'Reilly Media, Inc." this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-12-02 with Computers categories.
This practical guide provides over 100 self-contained recipes to help you creatively solve issues you may encounter in your AWS cloud endeavors. If you're comfortable with rudimentary scripting and general cloud concepts, this cookbook will give you what you need to both address foundational tasks and create high-level capabilities. AWS Cookbook provides real-world examples that incorporate best practices. Each recipe includes code that you can safely execute in a sandbox AWS account to ensure that it works. From there, you can customize the code to help construct your application or fix your specific existing problem. Recipes also include a discussion that explains the approach and provides context. This cookbook takes you beyond theory, providing the nuts and bolts you need to successfully build on AWS. You'll find recipes for: Organizing multiple accounts for enterprise deployments Locking down S3 buckets Analyzing IAM roles Autoscaling a containerized service Summarizing news articles Standing up a virtual call center Creating a chatbot that can pull answers from a knowledge repository Automating security group rule monitoring, looking for rogue traffic flows And more.
Servicenow It Operations Management
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Author : Ajaykumar Guggilla
language : en
Publisher: Packt Publishing Ltd
Release Date : 2017-04-27
Servicenow It Operations Management written by Ajaykumar Guggilla and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-04-27 with Computers categories.
Align your business requirements with IT by implementing ServiceNow IT Operations with ease. About This Book Written to the latest specification, it will cover basic to advanced concepts and architecture. Take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. Beat the key challenge of managing multiple business operations (even running globally) over a complex IT infrastructure and see immediate results. Who This Book Is For The book is aimed at System administrators, IT operations and IT managers who plan to implement ServiceNow IT Operations Management for their organization. They have no knowledge of ServiceNow ITOM. What You Will Learn Step by step guide in setting up each features with in ServiceNow ITOM Install and configure the required application or plugin Integrate with other provider services as deemed appropriate Explore Orchestration capabilities and how to analyze the data Learn about the ServiceNow graphical interface Integrate with other applications within ServiceNow Aims to cover the fundamentals concepts to advanced concepts Best practices and advanced features In Detail ServiceNow ITOM enables infrastructure and processes to be managed in a highly automated manner. It contains various segments that ensure its applications and enterprise infrastructures are optimized for high performance and helps in creating a lean and agile organization through service-level visibility and automation. This book will be a comprehensive guide that will be based on Geneva release and will help you discover how IT activities can be connected to your business needs, rather than just focusing on internal IT process. It will take a service-centric approach to operations management and consolidate all your resource data into a single system IT record. You will learn about discovery, orchestration, MID server and cloud management, helping you take full advantage of ServiceNow IT Operations Management to improve the quality of service & increasing the service availability. By the end of the book, you will be able to achieve improved service availability, immediate visibility of vital business services and much more, all from the convenience of your single screen. Style and approach This will be a step by step learning guide helping readers to implement ServiceNow IT Operations Management for their organization.
Learning Servicenow
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Author : Tim Woodruff
language : en
Publisher: Packt Publishing Ltd
Release Date : 2017-03-30
Learning Servicenow written by Tim Woodruff and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2017-03-30 with Computers categories.
IT Service management at your fingertips About This Book Leverage ServiceNow's capabilities to achieve improved service management and excellent results in your IT operations by following step-by-step, practical instructions Build core administration, management, and maintenance skills with IT service management and IT operations management Improve your workflow efficiency by designing and creating responsive and automated workflows Who This Book Is For This book is for IT professionals and administrators who are planning to or are already trying to implement ServiceNow in their organization for Enterprise IT service management tasks. Some familiarity with web technologies (JavaScript) would be helpful. System administration experience is necessary. What You Will Learn Acquire and configure your own free personal developer instance of ServiceNow Read (and write!) clear, effective requirements for ServiceNow development Avoid common pitfalls and missteps that could seriously impact future progress and upgradeability Know how to troubleshoot when things go wrong using debugging tools Discover developer “tips and tricks” Pick up great tips from top ServiceNow development and administration professionals, and find out what they wish they knew when they were starting out In Detail This book shows you how to put important ServiceNow features to work in the real world. We will introduce key concepts and examples on managing and automating IT services, and help you build a solid foundation towards this new approach. We'll demonstrate how to effectively implement various system configurations within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows. We also cover other key elements of ServiceNow, such as alerts and notifications, security, reporting, and custom development. You will learn how to improve your business' workflow, processes, and operational efficiency. By the end of this book, you will be able to successfully configure and manage ServiceNow within your organization. Style and approach This book is a step-by-step practical tutorial to help you quickly deploy and configure ServiceNow in your organization.
Microsoft Intune Cookbook
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Author : Andrew Taylor
language : en
Publisher: Packt Publishing Ltd
Release Date : 2024-01-19
Microsoft Intune Cookbook written by Andrew Taylor and has been published by Packt Publishing Ltd this book supported file pdf, txt, epub, kindle and other format this book has been release on 2024-01-19 with Computers categories.
Get started with Microsoft Intune and explore its many facets, including task automation with Microsoft Graph Key Features Create and configure your new mobile device management (MDM) environment Become an Intune pro by mastering compliance policies, monitoring techniques, reporting practices, and application deployment procedures Learn how to manage Windows, Android, iOS, and macOS devices using Intune Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionMicrosoft Intune is a cloud-managed mobile device management (MDM) tool that empowers you to manage your end-user device estate across various platforms. While it is an excellent platform, the initial setup and configuration can be a daunting process, and mistakes made early on can be more challenging to resolve later. This book addresses these issues by guiding you through the end-to-end configuration of an Intune environment, incorporating best practices and utilizing the latest functionalities. In addition to setting up your environment, you’ll delve into the Microsoft Graph platform to understand the underlying mechanisms behind the web GUI. This knowledge will enable you to automate a significant portion of your daily tasks using PowerShell. By the end of this book, you’ll have established an Intune environment that supports Windows, Apple iOS, Apple macOS, and Android devices. You’ll possess the expertise to add new configurations, policies, and applications, tailoring an environment to your specific requirements. Additionally, you’ll have the ability to troubleshoot any issues that may arise and package and deploy your company applications. Overall, this book is an excellent resource for anyone who wants to learn how to use Microsoft Intune to manage their organization's end-user devices.What you will learn Set up your Intune tenant and associated platform connections Create and deploy device policies to your organization's devices Find out how to package and deploy your applications Explore different ways to monitor and report on your environment Leverage PowerShell to automate your daily tasks Understand the underlying workings of the Microsoft Graph platform and how it interacts with Intune Who this book is for This book is for IT professionals, end-user device administrators, and system administrators looking to transition to cloud-managed devices or enhance their current environment.