Smile Training Isn T Enough
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Smile Training Isn T Enough
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Author : Richard S. Gallagher
language : en
Publisher: Oasis Press
Release Date : 1998
Smile Training Isn T Enough written by Richard S. Gallagher and has been published by Oasis Press this book supported file pdf, txt, epub, kindle and other format this book has been release on 1998 with Consumer satisfaction categories.
Excellent customer service is a little like apple pie and motherhood: every business has great things to say about it. So why is there so much bad service out there? This groundbreaking book uncovers the real reasons behind excellent service quality, and how to deploy them in business as a strategic weapon for growth.
Doing The Work Of Reference
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Author : Linda S Katz
language : en
Publisher: Routledge
Release Date : 2013-10-18
Doing The Work Of Reference written by Linda S Katz and has been published by Routledge this book supported file pdf, txt, epub, kindle and other format this book has been release on 2013-10-18 with Language Arts & Disciplines categories.
Become more versatile, competent, and resourceful with these practical suggestions! Becoming a first-class reference librarian demands proficiency in a wide range of skills. Doing the Work of Reference offers sound advice for the full spectrum of your responsibilities. Though many aspects of a reference librarian's work are changing with astonishing speed, the classic principles in this volume will never go out of date. This comprehensive volume begins with hints for orienting yourself to a new job and concludes with ideas for serving the profession. On the way, Doing the Work of Reference covers such diverse topics as working with student assistants, offering reference services to remote users, and keeping up your professional development. In addition, you will find strategies for dealing with technological change--not high-tech information that will become obsolete before the ink is dry, but ways of approaching the process of change that will work today, next week, and ten years from now. Doing the Work of Reference will help you increase your competence in: getting along with other staff members marketing the library to users and faculty handling ephemeral materials keeping students’attention in library instruction courses maintaining good relations with faculty increasing your subject knowledge and much more! This comprehensive guide is an essential handbook for librarians in the trenches. Whether you are a new librarian or a veteran at the reference desk, Doing the Work of Reference will help you burnish your skills.
Performance Focused Smile Sheets
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Author : Will Thalheimer
language : en
Publisher:
Release Date : 2016
Performance Focused Smile Sheets written by Will Thalheimer and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2016 with Employees categories.
This book, "Performance-Focused Smile Sheets," completely reimagines the smile sheet as an essential tool to drive performance improvement. Traditional smile sheets (i.e., learner response forms, student reaction forms) don't work! Decades of practice shows them to have negligible benefits. Scientific studies prove that traditional smile sheets are not correlated with learning results! Yet still we rely on smile sheets to make critical decisions about our learning interventions. In this book, Dr. Will Thalheimer carefully builds the case for a new methodology in smile-sheet design. Based on the learning research, "Performance-Focused Smile Sheets" shows how to write better questions, more focused on performance. The book also shows how to deploy smile sheets to our learners to get valid feedback--feedback that can be used to help us as trainers, instructional designers, teachers, professors, eLearning developers, and chief learning officers build virtuous cycles of continuous improvement.
50 Ways To Get Promoted
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Author : Nathan G. Jensen
language : en
Publisher: Bookworld Services
Release Date : 1999
50 Ways To Get Promoted written by Nathan G. Jensen and has been published by Bookworld Services this book supported file pdf, txt, epub, kindle and other format this book has been release on 1999 with Business & Economics categories.
You hold the ability to become shining star -- a prime candidate for a heftier paycheck, added responsibilities, and more prestige. If you would like to pick up the pace on your ascending career, let 50 Ways to Get Promoted show you the secrets of top executives and other corporate fast-movers. Some secrets are profound, others just plain common sense. An inspiring handbook containing 50 examples of what individuals can do to improve their work environment and the likelihood of being promoted.
Obie Is Man Enough
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Author : Schuyler Bailar
language : en
Publisher: Crown Books for Young Readers
Release Date : 2021-09-07
Obie Is Man Enough written by Schuyler Bailar and has been published by Crown Books for Young Readers this book supported file pdf, txt, epub, kindle and other format this book has been release on 2021-09-07 with Juvenile Fiction categories.
A coming-of-age story about transgender tween Obie, who didn't think being himself would cause such a splash. For fans of Alex Gino's George and Lisa Bunker's Felix Yz. Obie knew his transition would have ripple effects. He has to leave his swim coach, his pool, and his best friends. But it’s time for Obie to find where he truly belongs. As Obie dives into a new team, though, things are strange. Obie always felt at home in the water, but now he can’t get his old coach out of his head. Even worse are the bullies that wait in the locker room and on the pool deck. Luckily, Obie has family behind him. And maybe some new friends too, including Charlie, his first crush. Obie is ready to prove he can be one of the fastest boys in the water—to his coach, his critics, and his biggest competition: himself.
Summary Of The Memory Palace By Lewis Smile
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Author : QuickRead
language : en
Publisher: QuickRead.com
Release Date :
Summary Of The Memory Palace By Lewis Smile written by QuickRead and has been published by QuickRead.com this book supported file pdf, txt, epub, kindle and other format this book has been release on with Study Aids categories.
Create a mental memory palace to improve your memory. Do you find yourself constantly forgetting everything? Most people do-- and wish we didn’t! But fortunately, The Memory Palace (2012) is the solution! The Memory Palace addresses the most common reasons that people forget things and provides practical steps for improving your memory in an unlikely way. Lewis Smile argues that by tapping into your spatial memory, you can hack your brain’s most reliable means of retaining information. Do you want more free book summaries like this? Download our app for free at https://www.QuickRead.com/App and get access to hundreds of free book and audiobook summaries. DISCLAIMER: This book summary is meant as a summary and an analysis and not a replacement for the original work. If you like this summary please consider purchasing the original book to get the full experience as the original author intended it to be. If you are the original author of any book published on QuickRead and want us to remove it, please contact us at [email protected].
The Swedish Sex Bomb
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Author : Ronaldo Siète
language : en
Publisher: Editorial Perdido
Release Date : 2023-01-07
The Swedish Sex Bomb written by Ronaldo Siète and has been published by Editorial Perdido this book supported file pdf, txt, epub, kindle and other format this book has been release on 2023-01-07 with Fiction categories.
The best spy story; the worst spy. Save the world? Or save Miss Sweden? It's an easy choice. The LSD is not interested in Agneta Larsson, a former Swedish Miss who'll soon be a formidable Swedish President. The LSD is only interested in some documents in Agneta Larsson's safe. They send Benny, The Runner, to copy these documents and get out. A simple mission; Agneta isn't even at home. Agneta hasn't been at home for a while. Agneta has disappeared. Her sister Frieda is worried. She calls Agneta's phone. Benny picks it up… Why should he help Frieda? Let her call the Stockholm police. He'll lose his job. He might lose his life. The LSD never interferes with foreign politics. Spies follow the rules of logic. Spies follow orders. Real spies are tough. But Benny isn't a real spy. He's just a Runner, and he can't stand a woman crying… Mission «Miss Missing» might mean a miserable, mortal mistake.
Doing The Work Of Reference
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Author :
language : en
Publisher:
Release Date : 2001
Doing The Work Of Reference written by and has been published by this book supported file pdf, txt, epub, kindle and other format this book has been release on 2001 with Academic libraries categories.
Sorry Isn T Good Enough
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Author : Jane Bailey
language : en
Publisher: Hachette UK
Release Date : 2022-02-03
Sorry Isn T Good Enough written by Jane Bailey and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2022-02-03 with Fiction categories.
'One of the best books I have ever read. More like this please JANE BAILEY' NetGalley Reviewer, ⭐⭐⭐⭐⭐ 1966. Nine-year-old Stephanie has an emotionally absent mum, a limp, and a manipulative friend who walks all over her. But everything changes when Stephanie strikes up a relationship with Mr Man, who always seems pleased to see her. Finally, it seems she has a genuine friend. When Stephanie's friend goes missing in the woods, no one in the neighbourhood appears to know what has happened to her, but someone is lying... 1977. Stephanie has spent her life trying to bury the events of that terrible summer. When a man starts following her on the train home from London, she suspects the dark truth of what happened may have finally caught up with her. Praise for Sorry Isn't Good Enough: 'Gripping and surprising, and at turns chilling and heartbreaking' Melanie Golding 'This was a fantastic book. This gripping thriller is a masterclass in tension' NetGalley Reviewer,⭐⭐⭐⭐⭐ 'Bittersweet and touching' Amanda Reynolds 'You will be hooked and not want it to finish' NetGalley Reviewer ⭐⭐⭐⭐⭐ 'Touching and gripping - a story that will stay with me' Jackie Kabler 'It will stay with me for a very long time' NetGalley Reviewer, ⭐⭐⭐⭐⭐ 'Richly-textured, compelling, emotionally complex' Tammy Cohen 'This story was AMAZING' NetGalley Reviewer, ⭐⭐⭐⭐⭐
Ask A Manager
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Author : Alison Green
language : en
Publisher: Hachette UK
Release Date : 2018-05-01
Ask A Manager written by Alison Green and has been published by Hachette UK this book supported file pdf, txt, epub, kindle and other format this book has been release on 2018-05-01 with Business & Economics categories.
'I'm a HUGE fan of Alison Green's "Ask a Manager" column. This book is even better' Robert Sutton, author of The No Asshole Rule and The Asshole Survival Guide 'Ask A Manager is the book I wish I'd had in my desk drawer when I was starting out (or even, let's be honest, fifteen years in)' - Sarah Knight, New York Times bestselling author of The Life-Changing Magic of Not Giving a F*ck A witty, practical guide to navigating 200 difficult professional conversations Ten years as a workplace advice columnist has taught Alison Green that people avoid awkward conversations in the office because they don't know what to say. Thankfully, Alison does. In this incredibly helpful book, she takes on the tough discussions you may need to have during your career. You'll learn what to say when: · colleagues push their work on you - then take credit for it · you accidentally trash-talk someone in an email and hit 'reply all' · you're being micromanaged - or not being managed at all · your boss seems unhappy with your work · you got too drunk at the Christmas party With sharp, sage advice and candid letters from real-life readers, Ask a Manager will help you successfully navigate the stormy seas of office life.
